Jobs

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.
  
  Наступний крок за тобою.
  Ми чекаємо на знайомство — залишилось лише отримати твоє резюме.
  
  Очікуваний термін відповіді — до 10 робочих днів.

Не просто код, а твій вплив на мільйони українців!

Nova Digital — це технологічне серце екосистеми NOVA, де твій код стає частиною щоденного життя цілої країни.

Про масштаб наших сервісів:

• 50+ млн запитів щодня проходять через наші системи
• 10+ млн активних користувачів покладаються на наші рішення

Ми будуємо не просто продукт — ми створюємо технологічну інфраструктуру, яка об’єднує людей, бізнеси та можливості вже майже по цілому світу.

Що робитимеш як Middle Data Engineer:

• створення та підтримка масштабованих та надійних конвеєрів даних для прийому даних з різних джерел (внутрішні системи, APls, зовнішні платформи);
• робота зі структурованими, напівструктурованими даними, забезпечуючи якість, узгодженість та цілісність даних;
• розробка та підтримка процесів ETL/ELT; 
• обробка великих масивів даних в Spark (Data Lake); 
• оптимізація PySpark пайплайнів; 
• робота з структурами даних JSON, Parquet; 
• створення вітрин даних в BigQuery; 
• робота з Postgres та MSSQL.

Твій ідеальний профіль:

Must-have:

• 3+ років досвіду в сфері Data Engineering;
• професійний досвід роботи з Python, PySpark, GCP; 
• досвід роботи з SQL (MS, Postgres, BigQuery) ;
• досвід побудови пайплайнів міграції даних (ETL) ;
• досвід роботи з Apache Airflow; 
• навички роботи з GCP сервісами: (PubSub, Dataproc, Composer, CloudStorage); 
• досвід роботи з форматами JSON, Parquet.
  

Nice-to-have:

• досвід роботи з Tableau або іншими BI інструментами.

Чому експерти різних напрямів працюють з нами:

Технологічно:

• Високонавантажені системи з реальними викликами масштабування

• Сучасний стек та свобода технологічних рішень

• Можливість впливати на архітектуру продуктів, якими користуються мільйони

Професійно:

• Менторство від сеньйорів з досвідом enterprise-рішень

• Разом будуємо інновації, що працюють для мільйонів

Ідейно:

• Продукт, що змінює країну — не просто ще один стартап

• Тут команди стають драйверами технологічних змін

Benefits:

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.

• Добровільне медичне страхування та страхування життя.

• Корпоративні знижки від партнерів NOVA.

• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.

• Соціальна відповідальність та волонтерський рух “Свої для своїх”.

• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.

• Соціальні відпустки та компенсації відповідно до КЗпП України.

Наступний крок за тобою.
Ми  чекаємо на знайомство — залишилось лише отримати твоє резюме.

Очікуваний термін відповіді — до 10 робочих днів.

✨ About Us

We are a product-first fintech company that develops and scales our own global financial ecosystem. Our ecosystem combines cutting-edge technology with seamless services to deliver powerful financial tools for businesses.

While many of our core products are established and undergoing active support and continuous enhancement, we are far from standing still. We are constantly evolving, refining our existing architecture, and venturing into dynamic new internal startups to stay ahead of the market.
 

🧬 Our Values: R E S P E C T

We build our culture around core principles that help us grow together:

• Responsibility — We own our decisions and their outcomes.
• Engagement — We are deeply involved and care about the product's success.
• Solutions, not problems — We focus on fixing paths, not just pointing out obstacles.
• Proactivity — We act ahead of time, anticipating needs.
• Exploration of ideas — We stay curious, test hypotheses, and welcome innovation.
• Collaboration — We achieve more by working together openly.
• Team — We support each other and win as one.
   

👤 Who We Are Looking For

We are looking for a tech-savvy, calm, and analytical DevOps Engineer who is genuinely interested in building solid, sustainable processes rather than just "putting out fires."

You are our ideal candidate if you:

• Are genuinely passionate about system architecture and love digging deep into technical details to find the most efficient solutions.
• Value automation over manual fixes — you aim to build systems that prevent issues from occurring in the first place.
• Are a self-driven, responsible professional who is not afraid to ask the right questions, explore unchartered territory, and support colleagues when needed.
   

🛠️ Technical Stack (3+ years of experience required):

• Orchestration & Management: Kubernetes, Helm ☸️
• IaC & CaC: Terraform (AWS), Ansible 🤖
• CI/CD: Jenkins (strong Groovy knowledge is a must), GitLab CI/CD 🏗️
• Monitoring & Logging: Prometheus, VictoriaMetrics, Grafana, ELK stack 📊
• Core Systems: Advanced Linux administration, Bash, Python 🐍🐧
• Networking & Security: IP networking, routing, VPNs, DNS, Load Balancing, Cloudflare 🌐🔒
   

🚀 Key Responsibilities:

• Collaborate closely with development and QA teams to optimize development, staging, and testing environments.
• Manage, scale, and enhance our AWS cloud infrastructure and ecosystem components.
• Design, implement, and maintain robust build, deployment, and configuration management processes.
• Troubleshoot and resolve complex infrastructure and deployment issues, performing root-cause analysis.
• Build and maintain reliable automation tools for infrastructure provisioning and continuous integration.
• Ensure the high availability, scalability, and ultimate stability of all system environments.
• Monitor system metrics, predict capacity issues, and proactively identify areas for architectural improvement.
• Establish, maintain, and monitor configuration and security standards across the ecosystem.
• Maintain comprehensive, clear, and up-to-date project and infrastructure documentation.
   

🎯 Nice to Have:

• Prior experience in the FinTech domain (understanding financial security compliance is a plus).
• Experience with on-premises-like infrastructures and virtualized environments.
• Hands-on experience with alternative cloud/VPS providers (e.g., BitLaunch).
• Relevant DevOps certifications (AWS, CKA/CKAD, etc.).
   

What We Offer 💼

• Work-Life Balance: 20 days of paid vacation and 10 days of paid sick leave annually (no medical certificate required). 🏖️
• Annual Benefit Cafeteria: A dedicated yearly budget for your personal growth and well-being. Spend it on sports, wellness, healthcare, or professional training — you choose what matters most. 🧘🎓
• Equipment Allowance: We value the tools you use. To cover the wear and tear of your own hardware, we provide a monthly compensation for using your personal equipment. 💻
• Growth & Feedback: Structured annual Performance Reviews to support your career progression and discuss your development. 📈
• Social & Team Fun: Engaging online team-building events with food and drinks delivery — we stay connected no matter where we are. 🍕🥂
• Full Financial Support: Comprehensive FOP (3rd group) tax compensation and accounting support. 📑
   

Ready to shape the future of Fintech? Join us on this journey and bring your DevOps expertise to our dynamic team!

Department/Project Description

For more than 15 years, GlobalLogic has partnered with businesses across every major industry to make amazing products and connect the dots between people, products, and business opportunities. Now, in an increasingly digital world that places the consumer at the center of every interaction, GlobalLogis is helping businesses to depict how they can connect the dots back to consumers, innovate within predictable budgets, and bring the next generation of digital products and services to market.

As a team, we are looking for experienced and ambitious people who are ready to take projects under control and be responsible for the successful delivery on time within budget and scope. A successful candidate should have a background in business skills, management, budgeting, and analysis, as well as be skilled at getting the best out of the people and projects that they oversee.

If you speak Japanese and English and have any project management experiences or willing to lean towards such career path this opportunity may find you well. In GlobalLogic we work extensivelly with Hitachi Japan engineering teams hence we are looking for people who have proven Japanese and English speaking skills to help us set-up engineering teams to build long term partnership and provide product content.

Must have:

• Written and spoken Japanese language proficiency (equivalent of JLPT N1 or N2, it is not mandatory to have an official JLPT certification)
• Written and spoken English language proficiency (equivalent of B2 or higher)
•  Hands-in experience in IT project management - best in the area of software development life cycle
• Proven track record of working closely with customers across multiple SDLC stages
• Proven communication and interpersonal skills to fascilitate working between Japan and CEE based teams
• Ability to make decisions with a limited amount of information
• Ability to guide the team through uncertainty and complexity to deliver agreed content

• Self-reliant

   

Job Responsibilities

• Develop, execute and maintain project plans, deliverables, and project documentation.
• Elicit, analyse, document, and validate business and functional requirements.
• Facilitate workshops and meetings with stakeholders to clarify business needs and priorities.
• Translate business requirements into actionable specifications for the delivery team.
• Establish and maintain trusted and effective communication with the customer, stakeholders, and GlobalLogic project teams.
• Tailor project delivery processes to ensure high-quality outcomes.
• Monitor, manage, and mitigate project risks, issues, and dependencies.
• Manage distributed project teams throughout the project lifecycle.
• Support backlog refinement, scope management, and change request assessment.
• Ensure alignment between business objectives, project scope, and delivered solutions.
• Identify opportunities for process and solution improvements.
• Report project status, risks, and key challenges to stakeholders in a clear and structured manner.

Department/Project Description

For more than 15 years, GlobalLogic has partnered with businesses across every major industry to make amazing products and connect the dots between people, products, and business opportunities. Now, in an increasingly digital world that places the consumer at the center of every interaction, GlobalLogis is helping businesses to depict how they can connect the dots back to consumers, innovate within predictable budgets, and bring the next generation of digital products and services to market.

As a team, we are looking for experienced and ambitious people who are ready to take projects under control and be responsible for the successful delivery on time within budget and scope. A successful candidate should have a background in business skills, management, budgeting, and analysis, as well as be skilled at getting the best out of the people and projects that they oversee.

If you speak Japanese and English and have any project management experiences or willing to lean towards such career path this opportunity may find you well. In GlobalLogic we work extensivelly with Hitachi Japan engineering teams hence we are looking for people who have proven Japanese and English speaking skills to help us set-up engineering teams to build long term partnership and provide product content.

Must have:

• Written and spoken Japanese language proficiency (equivalent of JLPT N1 or N2, it is not mandatory to have an official JLPT certification)
• Written and spoken English language proficiency (equivalent of B2 or higher)
•  Hands-in experience in IT project management - best in the area of software development life cycle
• Proven track record of working closely with customers across multiple SDLC stages
• Proven communication and interpersonal skills to fascilitate working between Japan and CEE based teams
• Ability to make decisions with a limited amount of information
• Ability to guide the team through uncertainty and complexity to deliver agreed content

• Self-reliant

   

Job Responsibilities

• Develop, execute and maintain project plans, deliverables, and project documentation.
• Elicit, analyse, document, and validate business and functional requirements.
• Facilitate workshops and meetings with stakeholders to clarify business needs and priorities.
• Translate business requirements into actionable specifications for the delivery team.
• Establish and maintain trusted and effective communication with the customer, stakeholders, and GlobalLogic project teams.
• Tailor project delivery processes to ensure high-quality outcomes.
• Monitor, manage, and mitigate project risks, issues, and dependencies.
• Manage distributed project teams throughout the project lifecycle.
• Support backlog refinement, scope management, and change request assessment.
• Ensure alignment between business objectives, project scope, and delivered solutions.
• Identify opportunities for process and solution improvements.
• Report project status, risks, and key challenges to stakeholders in a clear and structured manner.

• Проводити технічний аналіз потреб, поточної інфраструктури та бізнес-вимог клієнтів.  
• Розробляти архітектуру хмарних і гібридних рішень, зокрема сценарії міграції до хмари.  
• Визначати оптимальний склад сервісів, технічні параметри, залежності, ризики та обмеження рішення.  
• Готувати та перевіряти технічну частину комерційних пропозицій, тендерної документації, презентацій і схем рішень.  
• Презентувати рішення клієнтам та брати участь у переговорах як провідний технічний експерт.  
• Супроводжувати складні та стратегічно важливі Presales-проєкти від збору вимог до передачі рішення на реалізацію.  
• Координувати взаємодію між Sales, Product, Operations, Delivery, Security, Tech Support та іншими командами.  
• Забезпечувати якісну передачу погодженого рішення до команд впровадження та супроводу.  
• Проводити технічне рев’ю рішень, підготовлених іншими Presales Engineers.  
• Розробляти та впроваджувати єдині стандарти, шаблони й підходи до підготовки Presales-рішень.  
• Допомагати команді з пріоритизацією запитів, розподілом складних кейсів та вирішенням технічних блокерів.  
• Менторити Presales Engineers, надавати зворотний зв’язок і сприяти розвитку їхньої експертизи. 
• Аналізувати типові потреби клієнтів і передавати Product-команді пропозиції щодо розвитку портфеля GigaCloud.  

• Досвід роботи у Presales, Solution Architecture, IT Infrastructure, DevOps, IT Integration або суміжному напрямі.  
• Практичний досвід проєктування хмарних, гібридних або інфраструктурних рішень.  
• Розуміння принципів роботи приватних і публічних хмар, моделей IaaS/PaaS та ключових переваг хмарних технологій.  
• Глибоке розуміння серверної інфраструктури, систем зберігання даних, резервного копіювання, мереж і віртуалізації.  
• Розуміння принципів організації основних IT-сервісів: AD, DNS, DHCP, файлових і термінальних серверів, баз даних, поштових і вебсервісів.  
• Знання підходів до забезпечення високої доступності, відмовостійкості, disaster recovery та інформаційної безпеки.  
• Досвід підготовки технічних і техніко-комерційних пропозицій.  
• Вміння презентувати складні технічні рішення зрозумілою для клієнта мовою.  
• Досвід координації роботи спеціалістів, менторингу або технічного лідерства.  
• Системне мислення, вміння ухвалювати рішення та брати відповідальність за результат.  
• Сильні комунікаційні й переговорні навички.  

• Знання VMware: принципів побудови платформи, основних компонентів, HA, vMotion, snapshots, vDS.  
• Досвід роботи з OpenStack.  
• Розуміння продуктового портфеля Microsoft Azure та AWS.  
• Досвід із Kubernetes, контейнеризацією та DevOps-інструментами.  
• Знання підходів FinOps та оптимізації використання хмарних ресурсів.  
• Участь у складних міграційних або трансформаційних проєктах.  
• Професійні сертифікації VMware, Microsoft, AWS, Cisco або інших технологічних вендорів.  
• Досвід побудови або трансформації Presales-процесів.  

• Якість і реалізованість запропонованих технічних рішень.  
• Швидкість та прогнозованість опрацювання Presales-запитів.  
• Якість передачі рішень до команд реалізації.  
• Рівень задоволеності внутрішніх замовників і клієнтів.  
• Кількість технічних помилок або суттєвих змін після погодження рішення.  
• Впровадження стандартів і покращення роботи Presales-команди.  
• Розвиток технічної експертизи колег.  

Data Engineer

Position Title: Data Engineer

Reports To: Tech Team Leader

Job Description

We are looking for a Data Engineer to join our technical team. This is a role for an experienced professional with experience in working with data analysis and data quality, BI dashboard reporting tools, ETL pipelines, and APIs.

Responsibilities

• Create and Maintain Looker Studio Dashboards
   
  • Design, build, and maintain Looker Studio reports for several different needs. Requires adding new data sources, adjusting or creating filters and custom queries, and building new charts.
     
• Add new data sources
   
  • Integrate new data sources according to the needs of each individual platform into our databases via DBT, existing tools (like PowerMyAnalytics or Fivetran) or directly via API, while assuring backfills of the data.
     
• Maintain Existing Data Sources
   
  • Detect and fix any issues regarding existing data sources, from both manual and automated data inputs, as well as API changes that affect any of the data sources.
  • Guarantee uptime on all existing and future extractions, to ensure the pipelines always running.
     
• Perform Data Quality Checks and Ensure Data Quality
   
  • Develop ways to test the data quality and ensure the data we collect is valid and in accordance to agreed upon metrics

Required Qualifications

• Bachelor in Computer Science, Data Science, or related field.
• Minimum of 3 years of related experience with a Bachelor's degree; or 1 year with a Master's degree.
• Experience working with large-scale, structured datasets from the online advertising domain or similar high-volume transactional domains.
• High proficiency with SQL and experience with cloud-based data warehouses (BigQuery preferred)
• Experience with data pipelines (preferably DBT)
• Knowledge about data quality and on best practices to implement data quality tests
• High proficiency with Python programming language and software engineering best practices
• Excellent written and verbal communication skills in English

About Gruvi 

Gruvi is a data-driven media and insights agency dedicated to the film industry. We combine creativity, data, and proprietary technology to deliver impactful campaigns for film distributors and exhibitors worldwide. With an international presence and a team of media and advertising experts, we combine advertising campaigns, proprietary data to push the boundaries of digital media to help our clients drive meaningful results. We are passionate about film and committed to using cutting-edge insights to ensure great films find their audience.

We're looking for a Python Backend Developer with a strong algorithmic mindset to join a sea transport logistics project. You'll be working on route optimization — designing and implementing algorithms and calculation models that solve concrete business problems in shipping and freight planning.  

Responsibilities: 

• Implement features and resolve bugs using AI coding tools as your primary workflow 
• Work with geospatial data: coordinates, routes, distance and travel-time calculations, coordinate transformations 
• Integrate and work with mapping / geolocation services (e.g. Google Maps APIs) for geocoding, distance matrices, and route data 
• Use AI coding assistants (Claude Code, Cursor or similar) as a primary part of your workflow to close a high volume of tasks 

• Document the logic behind your solutions so the team can reason about it after you 

   

Requirements: 

• 3+ years of production Python experience with a focus on algorithmic and computational tasks  
• Experience with optimization problems: route optimization, scheduling, resource allocation, or an adjacent class of problem 
• Working knowledge of graph algorithms and algorithmic complexity  
• Experience working with geospatial data (coordinates, distances, GeoJSON or similar) 
• Hands-on experience with optimization libraries — OR-Tools, NetworkX, PuLP, SciPy.optimize 
• Daily working experience with Claude Code, Cursor or similar AI coding tools 
• Upper-Intermediate English or higher 

Nice to Have: 

• Mathematical background: linear programming, combinatorial optimization, operations research, graph theory, statistics 
• Experience with Google Maps Platform APIs (Distance Matrix, Directions, Geocoding) or equivalents 
• Docker, basic cloud familiarity 

• Understanding of multi-agent AI systems 

   

We Offer: 

• Innovation Culture: Work in a team that actively experiments with AI and modern development approaches  
• Flexible workload: full-time or part-time — we're open to both, depending on your availability 
• Generous Time Off: 20 paid vacation days + 15 sick leave days annually  
• Professional Growth: Compensation for courses, certifications, and learning resources  
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro, Сlaude Code, GitHub Copilot, etc.) 

Recruitment Process: 

1. HR Interview  

2. Technical Interview   

3. Final Interview   

4. Job Offer

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a Middle/Senior Security Consultant / Penetration tester to work on and lead penetration testing and vulnerability/cloud security assessment projects.

In this role, you will work on technically challenging projects and also spend some time leading/mentoring our junior pentesting colleagues.

Required skills

- 1.5+ years of intensive commercial experience

- OSCP, eWPTx2 or similar would be a plus

- Scripting/coding skills and being comfortable with advanced pentesting tooling

- Strong knowledge of mobile/web security

- Comfortable with cloud and container security

- Basic RE skills

- Ability to mentor/lead colleagues

- Strong ability and drive to learn and develop cybersecurity skills

- Technical English (Intermediate+)

We offer

- Good salary + bonus system

- Diverse project portfolio and technologies to work with

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Participate in various pentesting projects

- Lead junior colleagues

- Perform threat modeling in pentesting and security assessment projects

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Consult clients on efficient issues remediation

- Conduct security researches

- Develop tools and scripts to automate and improve current pentesting processes

Dripify is looking for a Product Owner who can turn ideas, customer needs, and data into exceptional user experiences. You’ll do discovery, define solutions, and ensure Dripify continues to innovate in LinkedIn automation, analytics, email, and AI-powered outreach.
 

You’ll work closely with Head of Product and Operations, transforming business requirements into clear specifications, epics, and acceptance criteria. From gathering insights and conducting market and competitor analysis to refining processes and shaping solutions, you’ll make sure every feature is well thought-out, valuable, and perfectly integrated into the product.
 

You’ll collaborate with stakeholders, developers, QA, and UX/UI designer to ensure requirements are clear, technical questions are resolved, and features meet quality standards. You’ll turn feedback from sales, support, and other teams into actionable improvements, manage the backlog to ensure we’re always ready for development, and continuously improve how we collect data, document processes, and deliver updates.

We’re looking for someone who can balance vision with execution, someone who thrives on solving business challenges, understanding user needs and creating thoughtful solutions backed by research and data.

Requirements:

• 3+ years of experience as a Product Owner, Business Analyst, or similar role working with B2B SaaS products
• You deliver complete features end-to-end, from discovery and research to specification writing, prototyping, refinement, release, and post-launch evaluation
• You have hands-on experience with Agile/Scrum methodologies and work effectively in sprint-based teams
• You write clear, structured, and testable acceptance criteria, ensuring effective communication between product, design, development, and QA teams
• You have a strong analytical mindset and take initiative in conducting competitor research and gathering user feedback to shape impactful features
• You communicate effectively and align cross-functional teams, including designers, developers, QA, support, marketing, and sales around a shared product vision
• You have practical experience with Jira and Confluence for managing epics, user stories, backlogs, and product documentation at scale
• You work closely with UX/UI designer, use Figma for prototyping, refine flows, and ensure user-friendly, intuitive solutions aligned with product goals
• You demonstrate strong attention to detail and maintain high-quality specifications and documentation to reduce misunderstandings and rework
• You are proactive and take initiative, identifying product opportunities, proposing improvements, and driving innovation rather than simply executing assigned tasks.

• You have a proven track record of collaborating closely with designers, developers, and QA teams to successfully deliver end-to-end features that create real user value

   

Responsibilities:

• Own the full product lifecycle from discovery and research to prototyping, specification, development, release, and iteration
• Drive customer discovery through feedback, interviews, and analytics, and research competitors and market trends to identify opportunities and inform strategy
• Stay ahead of B2B SaaS best practices in LinkedIn automation, AI, and email outreach to propose innovative features and strengthen Dripify’s market position
• Make data-driven decisions aligned with product vision by evaluating alternatives, risks, and dependencies to balance user value, business impact, and feasibility
• Write clear, structured feature specifications with well-defined acceptance criteria, addressing all corner cases and minimizing rework, collaborate in Figma on prototypes, and translate ideas into scoped epics and stories
• Partner with developers and QA to refine requirements, validate solutions, and ensure high-quality releases while maintaining a prioritized backlog 2-3 sprints ahead
• Act as the bridge across product, engineering, design, marketing, sales, and support to align delivery and adoption
• Monitor post-release performance, gather feedback, and drive continuous improvements

• Continuously optimize product processes, deepen domain expertise, and report progress, risks, and priorities to the Head of Product & Operations

   

Work conditions:

• 100% remote position, providing flexibility and work-life balance.
• Competitive salary reflecting your skills and expertise.
• 24 days of paid vacation per year to recharge and relax.
• 10 days of paid sick leave.
• Educational opportunities.
• Compensation budget for medical and hobby/sport expenses.
• Generous budget for birthdays and anniversaries.
• Online and offline team events.
• A collaborative and innovative work environment with passionate team members.

Hiring process:

✅ Interview with Talent Acquisition Specialist (45-60min) — ✅ Test assignment — ✅ Final interview with Head of Product and Operations (90 min) — ✅ Reference check — ✅ Offer

We’re looking for a strong Head of Customer Support to join an international iGaming project and build a high-performing support function for Canada, Australia & New Zealand 

This is a great opportunity for someone who loves building things from scratch, knows how casino players think, and can turn Customer Support into a real part of the customer experience and retention strategy.

🔥 What you’ll own:

• Build and scale the Customer Support department from the ground up
• Hire, onboard, train, and develop a strong 24/7 support team
• Design the team structure, shifts, workflows, and escalation matrix
• Set up SLA, KPI, QA standards and performance reporting
• Manage player communication across live chat, email, and other channels
• Handle complex cases related to deposits, withdrawals, KYC, bonuses, accounts, and VIP players
• Build smooth cooperation with Payments, Risk, CRM/Retention, and Product teams
• Implement helpdesk tools, automation, knowledge base, scripts, and AI solutions
• Analyze player feedback and turn support insights into improvements across the customer journey
• Continuously improve CSAT, response time, resolution quality, and team efficiency

🎯 What we’re looking for:

• Proven experience as a Head / Lead of Customer Support in iGaming / Online Casino
• Strong B2C and player-facing support experience
• Experience building or significantly scaling a support team
• Solid understanding of casino operations and the player journey
• Hands-on knowledge of SLA, CSAT, FCR, response/resolution time, QA and workforce management
• Experience with 24/7 and multilingual support operations
• Strong leadership, ownership, and decision-making skills
• Confident English for working with international teams and Tier-1 players

⭐ A big plus:

• Experience with Canada, Australia, New Zealand or other Tier-1 markets
• Experience launching Customer Support for a new casino/product
• VIP Support expertise
• Experience with Zendesk, Intercom, Freshdesk, LiveChat or similar platforms
• Support automation and AI implementation experience

💫 Why join us?

You’ll join an international project at an early stage, with the freedom to build the Support function your way rather than inherit years of outdated processes.

You’ll have direct impact on team structure, tools, processes, customer experience, and the way Support works together with Product, Payments, Risk and Retention.

🌍 GEO: Canada / Australia / New Zealand
🏠 Format: Remote
⏰ Employment: Full-time
🎰 Industry: iGaming / Online Casino

We are looking for an experienced Data Engineer to design and maintain robust data infrastructure across our systems. In this role, you will be responsible for building scalable data pipelines, ensuring data integrity, and integrating third-party data sources. Your primary focus will be to enable efficient data flow and support analytical capabilities across the organization. You will also contribute to the development of our data architecture, implement best engineering practices, and collaborate closely with cross-functional teams to turn raw data into actionable insights.

Requirements

• 3+ years of commercial experience in Data Engineering
• Experience gathering business requirements and communicating with stakeholders
• Strong knowledge of Data Warehouse (DWH) architecture and principles
• Hands-on experience designing data warehouses and building ETL pipelines
• Deep practical experience with Python
• Hands-on experience in one or more of the following areas: data processing using PySpark, Apache Spark, Pandas, or similar frameworks; data scraping; integration of third-party data sources and APIs
• Proficiency in SQL and relational databases such as PostgreSQL and MySQL
• Hands-on experience with column-oriented databases such ClickHouse, Snowflake, Cassandra, BigQuery (many tables with millions of records and above each)
• Solid understanding of software design patterns, algorithms, and data structures
• Intermediate English proficiency

Will be a plus

• Experience with messaging platforms such as RabbitMQ or Kafka
• Familiarity with DataOps practices and data pipeline automation
• Familiarity with CI/CD pipelines and Kubernetes environments
• Background in FinTech or Trading domains

Responsibilities

• Communicate with technical and non-technical stakeholders to gather and clarify business requirements
• Review and analyze data and business logic to ensure consistency, accuracy, and reliability
• Design, implement, and maintain data pipelines for efficient and scalable data processing
• Integrate, maintain, and support data solutions and third-party data sources
• Research and evaluate third-party tools, services, and components for potential use
• Follow engineering best practices, including code reviews, testing, refactoring, and continuous delivery
• Design, optimize, and maintain data storage solutions

What we offer:

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Our Customer:

Our client is a global technology company developing an advanced cloud platform for AI-powered voice communication. Their product enables organizations to build, integrate, and deploy intelligent voice services by combining modern AI technologies, large language models, and enterprise-grade communication infrastructure. The engineering team focuses on creating scalable, cloud-native SaaS solutions that process real-time interactions while maintaining high performance, reliability, and security.

Your tasks:

• Design and develop new product features across both backend and frontend components.
• Build scalable backend services using modern .NET technologies.
• Develop responsive Single Page Applications using the latest React ecosystem.
• Design and integrate REST and GraphQL APIs.
• Work with relational and NoSQL databases while ensuring data consistency and performance.
• Participate in designing microservices-based architecture and distributed systems.
• Collaborate with product managers, architects, and other engineers throughout the entire development lifecycle.
• Leverage AI-assisted development tools (such as Claude, GitHub Copilot, etc.) to improve productivity while maintaining full
• ownership and understanding of the implementation.
• Write clean, maintainable, and well-tested code following modern engineering best practices.
• Contribute to architecture discussions, code reviews, and continuous product improvements.

Required experience and skills:

• 3+ years of commercial experience in Full Stack development.
• Strong experience with modern C#, .NET Core, and ASP.NET Core.
• Solid hands-on experience with the latest versions of React, including Functional Components, Hooks, and modern state management.
• Experience building Single Page Applications (SPA).
• Strong knowledge of Entity Framework.
• Experience designing and developing microservices-based applications.
• Practical experience with REST APIs and GraphQL.
• Experience with SQL and NoSQL databases (SQL Server, PostgreSQL, MongoDB, or similar).
• Good understanding of asynchronous programming, distributed systems, and cloud-native application development.
• Experience using AI-assisted development tools (Claude, GitHub Copilot, or similar) as part of the software development workflow.
• Ability to explain architectural decisions, coding approaches, and engineering best practices independently, without relying solely on AI-generated code.
• Strong analytical thinking, problem-solving skills, and ownership mindset.
• Experience working in Agile development environments.
• Upper-Intermediate (B2) or higher level of English.

Would be a plus:

• Experience with Docker and CI/CD pipelines.
• Experience with Azure and Azure Kubernetes Service (AKS).
• Knowledge of cloud-native SaaS architecture.
• Experience with high-load or real-time communication systems.
• Familiarity with modern software architecture patterns and system design.
• Experience participating in technical design discussions and architectural decision-making.

Workload — Full-time
Duration — Long-term
Location — any

Must-haves: 

At least 3 years of experience developing BI solutions using the Microsoft stack. Expertise in DAX: complex measures, calculation contexts, time intelligence, and optimization.

Experience developing SSAS Tabular models (or Power BI Premium datasets): model design, partitioning, processing configuration, and RLS; tools—Tabular Editor, SSDT/Visual Studio, DAX Studio.

Experience with Power BI Report Server (on-premises): 

publishing, connections, and limitations relative to the cloud version. Power Query (M) and Power BI report creation. 

SQL: complex queries and transformations, window functions, optimization. Understanding of DWH concepts: star schema, facts/measures, SCD, incremental loads.  

Nice to have: Experience implementing financial calculations: 

cost allocations, PnL, FTP, cascading/iterative distributions. DBT, GreenPlum. 

Experience configuring Excel as a client for SSAS (pivot tables, cube functions). 

MS SQL MDS (using reference tables in calculations). 

Git, CI/CD for BI artifacts. Experience working in banking, insurance, or fintech.

About the role and client:
We are looking for an Scraping Engineer who will design, build, and operate large-scale, resilient web scraping systems, with a focus on Google and Google-like search environments. This role sits at the intersection of data engineering, reverse engineering, and systems reliability, and is critical to delivering accurate, timely, and trustworthy data at scale. Our client is a leader in adopting coding with AI tools. The role is ideal for someone who believes in agentic coding and would like to improve their skills.

Responsibilities:
- Design and maintain large-scale Python scraping systems that operate reliably against Google and other highly defended websites
- Build scrapers for dynamic, JavaScript-heavy pages using browser automation and hybrid approaches
- Continuously adapt to changes in page structure, request flows, and anti-automation mechanisms
- Engineer robust extraction pipelines that prioritise data accuracy, consistency, and observability
- Implement proxy, fingerprinting, and request-routing strategies to maximise stability and throughput
- Monitor scrape health, detect failures early, and rapidly debug production issues
- Optimise performance, cost, and latency across scraping infrastructure
- Work closely with data engineers, data scientists, and product teams to ensure scraped data is usable and trusted
- Document scraping logic and operational runbooks for long-term maintainability

Requirements:
- Professional experience with Python (or another main language, i.e. GoLang, Rust, JavaScript) including production-grade scraping systems
- Experience scraping Google or similarly protected platforms
- Understanding of HTTP, TLS, cookies, headers, redirects, and browser networking behaviour
- Experience with tools such as Playwright, Selenium, Puppeteer, or equivalent browser automation frameworks
- Knowledge of HTML parsing, DOM traversal, and data extraction techniques
- Experience handling rate limiting, CAPTCHA, IP rotation, and bot detection systems
- Comfortable working with asynchronous and concurrent scraping architectures
- Experience running scrapers at scale in cloud environments
- Debugging skills and ability to reason about complex failure modes
- Experience with headless browser fingerprinting and anti-bot evasion techniques

Nice-To-Have:
- Familiarity with containerisation and orchestration, such as Docker and Kubernetes
- Experience with distributed task systems and job queues
- Background in data quality monitoring and anomaly detection
- Experience working with search, advertising, or competitive intelligence data

What the client offers:
- Startup Engineering culture
- Remote working
- Strong Culture
- Award-Winning Product
- Stock Options
- Trust-Based Vacation
- Flexible Work
- Career Growth
- Monthly Hackdays & Training Days
- Family Care Package
- Home Office Stipend
- Swag Welcome Gift
- Birthday Day Off
- Regular Socials
- Volunteer Days