Jobs

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

What We’re Looking For:

— 2+ years of experience in brand marketing, event management, or creative project roles
— Strong understanding of B2B marketing and partner communications
— Creative thinker with a strong aesthetic eye and attention to detail
— Excellent project management and multitasking skills
— Proactive, flexible, and solutions-oriented approach
— Experience in the gaming, tech, or entertainment industry is a plus
— Fluent English is a must

Key Responsibilities:

• Prepare gifts for B2B partners, press kits for media and influencers
• Plan and execute B2B events — from VIP parties and networking events to full-scale conference booths at ICE, SBC, Sigma
• Handle event logistics: venue scouting, vendor management, timelines, budgeting
• Coordinate on-site execution, guest experience, and branded merchandise
• Track and evaluate post-event performance and partner feedback
• Support and develop brand campaigns and activations, from ideation to execution
• Coordinate with designers, copywriters, and video teams on content creation

Overview:

SOFTSWISS is hiring a Business Development Manager – Africa to join our Business Development team. You’ll work on expanding our iGaming product portfolio across African markets, contributing to our continued growth and strengthening our position among operators and partners in the region.

Key Responsibilities:

• Own the full sales cycle: prospecting, outreach, qualification, demo, proposal, negotiation, and close.
• Build and maintain a robust pipeline through proactive market mapping, inbound lead management, and conference/industry networking.
• Develop tailored commercial proposals and presentations aligned to each prospect’s business model and regional requirements.
• Act as the company’s regional brand ambassador, representing us at key African iGaming and gaming industry events.
• Maintain accurate and up-to-date records in the CRM system (pipeline, contacts, deal stages, activities).
• Contribute to the development of the Africa go-to-market strategy, pricing approach, and partnership frameworks.
• Collaborate cross-functionally with product, legal, compliance, and technical teams to structure deals and ensure smooth client onboarding.

• Demonstrate meticulous attention to detail across all commercial documentation, contracts, and client-facing materials.

   

Required Experience:

• Minimum 2 years of hands-on experience in the iGaming industry in a B2B sales or business development role (platform or aggregation sales preferred).
• Strong knowledge of the iGaming ecosystem.
• Proven ability to build and manage a revenue pipeline independently; good lead generating skills.
• Experience managing full-cycle sales processes in international markets.
• Willingness and ability to travel across Europe and Africa as required by business needs.
• Proficiency in English (C1 or higher).

Nice to Have:

• Experience managing full-cycle sales processes.
• Direct experience selling into African iGaming markets.
• Established network with African operators, regulators, or industry stakeholders.
• Familiarity with African regulatory frameworks and licensing requirements.
• Proficiency in French (B2 or higher).

Main Advantages:

• Private insurance (depending on contract type)
• Paid gym membership
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• +1 day off per calendar year
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events

We are launching a fast-growing Crypto Payment Gateway focused on high-risk industries — iGaming, Adult, Trading platforms — across LATAM, Eastern Europe and CIS.

We are looking for a driven and industry-aware Crypto SDR / Lead Generation Specialist who understands how high-risk merchants operate and knows how to engage decision-makers in this space.

If you know the difference between a PSP and a gateway, understand what rolling reserve means, and feel comfortable reaching out to founders and Heads of Payments — we should talk.

What You Will Do:

• Build and execute outbound lead generation campaigns targeting high-risk merchants
• Identify and qualify Gaming, Adult and Trading platforms in LATAM / EE / CIS
• Reach out to decision-makers (CEO, CFO, Head of Payments, Operations) via:
  • LinkedIn
  • Telegram
  • Cold email
• Generate and qualify meetings for the sales team
• Maintain clean and structured CRM pipeline (HubSpot / Pipedrive or similar)
• Work closely with Sales and Product to refine ICP and messaging
• Monitor outreach performance and optimize sequences

• Provide feedback from the market to improve positioning

   

 What We’re Looking For

• 2+ years experience in B2B outbound lead generation
• Experience in Crypto / iGaming / Forex / High-Risk payments (strong advantage, ideally mandatory)
• Understanding of:
  • Merchant acquiring
  • Payment gateways & PSP ecosystem
  • AML/KYC basics
  • High-risk vertical dynamics
• Experience with LinkedIn and Telegram outreach
• Hands-on experience with email automation tools (Lemlist, Instantly, Mailshake or similar)
• Experience working with CRM systems
• Strong written and spoken English (B2+ level)
• Analytical mindset and ability to work with metrics

Nice to Have

• Direct experience selling or generating leads for:
  • Crypto payment gateways
  • High-risk PSPs
  • iGaming platforms
• Existing network in LATAM / CIS / Eastern Europe
• Experience working in a startup environment

What We Offer

• Opportunity to build outbound engine from early stage
• Direct collaboration with founders and leadership
• High-impact role in a fast-moving crypto environment
• Competitive fixed salary + performance-based bonus
• Real growth path toward Business Development / Sales Manager

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

About the role:

The company is moving deeper into enterprise work. We need a DevOps leader who can harden our infrastructure, implement security best practices, and drive compliance readiness so we can pass enterprise vendor reviews and pursue certifications like SOC 2 and ISO 27001. You will work directly with engineering and leadership and own the technical program end to end.
 

What you will do

• Build and maintain secure cloud infrastructure and CI CD pipelines
• Implement access control, least privilege, and secrets management across environments
• Standardize logging, monitoring, alerting, and audit trails
• Create and maintain secure SDLC practices, including code scanning, dependency scanning, and change control
• Set up incident response basics, including runbooks, on call expectations, and post incident process
• Drive compliance readiness for SOC 2 and ISO 27001 by implementing required technical controls and gathering evidence
• Own vulnerability management and patching routines for infrastructure and dependencies
• Improve backup, disaster recovery, and business continuity practices
• Support client security questionnaires with clear technical answers and evidence
   

Requirements

• Strong DevOps experience with cloud infrastructure and deployment pipelines
• Hands on experience with AWS, including IAM, networking, compute, and logging services
• Experience with Infrastructure as Code such as Terraform
• Experience with containerization and orchestration, Docker and Kubernetes preferred
• Comfort setting up security tooling, SAST, DAST, dependency scanning, secret scanning
• Ability to document systems clearly and work with auditors or compliance tools when needed
   

Nice to have

• SOC 2 or ISO 27001 experience, even if you were the technical owner not the compliance PM
• Experience with Vanta, Drata, Secureframe, or similar evidence automation tools
• Experience working with HIPAA or other regulated client environments
• AWS certifications such as Solutions Architect or Security Specialty
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00-23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Description
We are seeking an experienced Key Account Manager with a solid background in fintech. In this role, you will manage and nurture relationships with key clients, ensuring their needs are met while driving revenue growth.

Requirements
Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
Previous experience working for a FinTech company, supporting B2B customers
Experience in onboarding clients for the "direct acquiring" product
Proactive approach
Good communication and self-management skills, result-oriented
Upper-Intermediate/ Advanced level of English proficiency, Fluency in Ukrainian/ Russian

Responsibilities
Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration (client portfolio - up to 100 clients (active/passive))
Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
Foster and maintain strong client relationships built on trust, transparency, and mutual respect
Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
Keep the AM reporting up to date

Nice to have
Compliance certifications, Legal background

 

Corefy is a Ukrainian PayTech IT company founded in 2016. Our SaaS platform, proudly made in Ukraine, serves as a technological hub for orchestrating online payments.

Collaborating with renowned payment providers like Stripe, Google Pay, Apple Pay, MasterCard, Visa, AWS, and more, we’ve implemented over 600 different payment methods and cater to clients worldwide.
 

We are looking for a Customer Success Manager who is ready to build strong partnerships with our B2B clients, immerse themselves in FinTech, and help ensure that each client truly feels the value of our platform.

If you're about ownership, communication, and impact — welcome aboard! 🚀

🎯 Who we’re looking for:

- Trusted partner with 2+ years of experience in Customer Success, Support, Account or Project Management.

- FinTech enthusiast with 1+ year of experience in the industry and genuine interest in how it works.

- Confident communicator who has worked with B2B clients and knows how to build strong, lasting relationships.

- Calm decision-maker who stays focused and effective under pressure.

- Tech-comfortable professional who understands API documentation and can guide clients through it.

- Responsible team player who takes ownership instead of shifting blame.

- Proactive problem-solver who anticipates client needs and offers solutions before issues arise.
 

✨ Bonus points if you:

- Speak German, French, or Spanish (Upper-Intermediate+).

- Have experience working with APAC clients or in High-Risk segments.

- Are curious about tech and enjoy digging into product features.
 

💼 What you’ll do:

- Build long-term relationships with your clients, not just reply to tickets.

- Stay on top of their experience: gather feedback, uncover issues, track satisfaction.

- Prioritise, sort and process their requests — from ideas to action.

- Collaborate with integration, product, and dev teams to deliver value fast.

- Keep clients informed, calm, and confident in our support.

- Spot upsell/cross-sell opportunities and grow accounts.

- Reduce churn and help ensure retention and renewals.

- Help us make our platform even better based on what you hear from the field.
 

🎯 Your goals as CSM at Corefy:

- Build strong, trusting relationships with clients.

- Ensure successful onboarding and continued product usage.

- Help clients solve problems before they become blockers.

- Be the voice of the customer inside the company.

📌 Our hiring process: HR Interview → Call with the Hiring Manager → Interview with Head of Department → Offer 🎉

⭐ What we offer:

🔹 Growth & Ownership

- Salary in foreign currency + tax compensation

- Clear growth paths & Corefy Academy for FinTech expertise

- External education reimbursement — we want you to level up

- Open-door policy with the C-level — your ideas will be heard

🔹 Culture that Energises

- Your work matters and makes impact

- You’ll co-create better customer journeys, not just follow scripts

- Fun & meaningful team events — we love to celebrate and learn together

🔹 Work Environment that Works for You

- Choose what suits you best: work remotely or from our cozy office in Kyiv

- Flexible 8-hour schedule, 20 vacation days + 10 paid sick days

- Mental wellness matters — we cover sessions with the psychologist of your choice

- Enjoy breakfast days at the office and everything you need for productive work — a generator, uninterrupted internet, and full tech freedom: choose between a MacBook or a Linux-based laptop.

Ready to shape the future of payments with us? Send your CV — we can’t wait to meet you! 📩

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

About the Team and Role
 

As a Node.js Engineer in the Launch Team, you’ll power the backend behind the Digital Onboarding. Our mission is to ensure Solidgate works with compliant merchants while making the onboarding experience fast, seamless, and scalable.
 

You will build the fastest path from “I’m interested” to “I’m live.”
 

Why it’s different

• You’ll reduce Time-to-Live — directly impacting growth.
• You’ll shape the evolving Node.js stack (no legacy drag).
• You’ll design resilient, durable and scalable systems targeting 99.99% uptime.
• You’ll use AI to ship faster and embed AI-powered features into the product.
   

Tech Stack

Launch is one of the first teams driving the Node.js stack at Solidgate.
 

We don’t just adopt tools — we define standards, practices, and engineering culture that other teams follow. What we use:

• Fastify — lightweight, high-performance web server
• gRPC + Protobuf — typed service-to-service communication
• PostgreSQL + Drizzle ORM — reliable data layer with a modern query builder
• Kafka (@platformatic/kafka) — streaming-first, event-driven architecture
• Vitest — unit and functional testing

Plus custom solutions: distributed locks, metrics, streamers, and more.

Explore our full technology stack ➡️ here (https://solidgate-tech.github.io/)

The stack is still evolving — meaning real influence. No legacy baggage. Just modern Node.js running on mature architectural rails inspired by the Golang ecosystem.
 

What you’ll be doing

• Designing a flexible compliance rule engine. You’ll help design a rule engine capable of supporting multiple regulatory frameworks while remaining flexible and easy to adapt as policies change. The system should also be able to detect when rule updates require re-evaluating previously approved merchants and trigger the appropriate compliance workflows.
• Building systems with full traceability. We operate on highly sensitive compliance data, where transparency and accountability are essential. You’ll build systems that provide end-to-end auditability, ensuring every action can be traced.
• Ensuring reliability of mission-critical services. The data produced by this platform powers multiple downstream systems, including financial settlement processes and banking integrations used to open MIDs for merchants. You’ll work on building services that are highly available, durable, and resilient, ensuring the reliability of critical business operations.
• Leveraging AI for smarter document processing. You’ll help introduce GenAI-powered capabilities to streamline document processing and verification flows, reducing manual work for compliance teams and significantly accelerating merchant onboarding.
   

Who you are

• Strong ownership and clear tech POV.
• You ship production-ready systems, not just features.
• 2+ years of Node.js backend experience with solid TypeScript skills.
• Confident with testing (unit/integration/e2e).
• Comfortable with distributed systems principles.
   

Nice to have: GenAI, Next.js, compliance-heavy domains (GDPR/SOC2), Golang experience.
 

Why Join Solidgate?

High-impact role. You’re not inheriting a perfect system — you’re building one.
Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered.
Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers. We’re also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.
Modern engineering culture. TBD, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

We’re looking for a DevOps / Infrastructure Engineer to join a cross-functional team responsible for building and maintaining scalable infrastructure and deployment systems. In this role, you will design, implement, and optimize cloud and on-premise infrastructure, automate delivery pipelines, and ensure the reliability and security of production environments.

You will collaborate closely with developers and technical teams to improve deployment processes, support microservice architectures, and maintain high system availability. We value engineers who take ownership of infrastructure, proactively solve problems, and continuously improve system performance and stability.

Expertise Required

Strong experience configuring and maintaining CI/CD pipelines (GitLab CI, Jenkins, CircleCI, or similar tools).

Experience managing and maintaining self-hosted GitLab environments.

Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation.

Strong experience with containerization technologies including Docker, Kubernetes, and Helm.

Experience implementing and maintaining monitoring and logging systems such as Prometheus, Grafana, ELK Stack, or similar tools.

Strong automation and scripting skills using Bash, Python, Node.js / TypeScript, or other relevant languages.

Experience managing Proxmox infrastructure and MikroTik networking, including traffic routing through a dedicated VDS.

Experience configuring and maintaining Traefik as a reverse proxy and load balancing solution.

Deep understanding of networking protocols and technologies including TCP/IP, DNS, HTTP/HTTPS, VPN, NAT, and Firewall.

Experience configuring and maintaining network hardware such as routers, switches, and other networking devices.

Experience working with cloud networking services in platforms such as AWS, GCP, Azure, or OVH.

Understanding of network security practices, including VPN configuration and IDS/IPS tools.

Strong experience with Amazon Web Services (AWS) including EC2, S3, VPC, IAM, and related services.

Experience working with OVH cloud infrastructure, including server provisioning, networking, and security configuration.

Experience working with Cloudflare and its infrastructure tools (DNS, traffic protection, edge networking).

Solid understanding of Git workflows and version control practices.

What You Will Do

Maintain, optimize, and scale the company’s DevOps infrastructure and deployment systems.

Design and implement networking and infrastructure solutions to support product growth and reliability.

Collaborate with development teams to automate build, testing, and deployment processes.

Monitor infrastructure performance and ensure system stability, availability, and security.

Develop and maintain automation tools and server-side solutions using programming languages familiar to the candidate.

Manage and optimize cloud infrastructure in AWS and OVH environments.

Implement and maintain monitoring, alerting, and centralized logging systems.

Configure and maintain load balancing solutions for critical services.

Support development teams in designing and deploying microservice architectures.

Provide DevOps expertise and troubleshooting support to engineering teams.

Benefits

Work in a fast-paced, dynamic, and innovative business environment.

Opportunity to directly influence the company’s strategic IT architecture and products that scale globally.

Access to modern tools, technologies, and in-house expertise.

Flexible approach to project delivery and freedom to choose optimal technical solutions.

Performance-based bonus system for department heads, tied to team results.

Energy support benefit for employees in Ukraine — USD 100/month after the probation period (power banks, charging stations, generators, inverters, etc.).

Opportunity to visit the Warsaw office if you are nearby.

Evoplay is an IT company that has been creating a B2B ecosystem of products and services for the online gaming industry for over 10 years, including innovative gaming platforms, marketing solutions, and analytical tools.

We are looking for a Project Manager with experience in managing mobile development projects to join our team!

Responsibilities:

• Managing mobile development projects (Android and iOS) from initiation to completion, including planning, execution, and monitoring
• Developing and maintaining detailed project plans, managing resources, and timelines for maximum efficiency
• Collaborating with clients and cross-functional teams to ensure successful project delivery
• Coordinating project team activities, including developers (Android and iOS), testers, and designers
• Conducting risk analysis and developing strategies to mitigate them, especially in the context of mobile development
• Providing regular project status reports and leading meetings and discussions
   

Requirements:

• 2+ years of experience as a Project Manager
• Knowledge of project management methodologies (Agile, Waterfall, etc.)
• Experience managing projects on Android and iOS platforms
• Strong skills in planning, coordination, and task control in mobile development
• Excellent communication skills to effectively interact with clients and team members
• Proactive mindset, organizational skills, and attention to detail
   

We offer:

• 20 working days of vacation
• 22 sick leave days, including 12 days without a medical certificate
• Health insurance
• Employee discount program
• Access to courses and a self-learning library
• Rotation programs
• Flexible working hours (start your working day between 8:00 AM and 11:00 AM)
• Group discussions and individual sessions with a psychologist

Would you like to be part of the development of the state-of-the-art automotive technologies? Do you have an interest in Human Machine Interface systems and used to work with the embedded solutions? Then you should join us as a Senior Embedded Developer!

Here, you’ll be part of the development of our PSOC solutions and solutions for the HMI systems and lead the projects that will reach your way!In your new role you will:
 

• Be responsible for the development of Automotive Peripheral Drivers and HMI system solutions like PSoC Multitouch, CapSense system solutions, and automotive drivers
• Guide the work of your team
• Work with Software and Applications Engineers for the product validation closure

You have a proactive personality and an organized, structured and self-driven working style. With your great communication skills, you are equally comfortable producing your own solutions or collaborating with others to achieve the best results. Lastly, you enjoy developing your knowledge and staying up-to-date on the latest technological developments.

You are best equipped for this position if you have:
 

• A university or technical school degree
• More than 3 years of experience in embedded systems
• Experience with the overall system-level designs, including architecture, hardware, software, firmware, and algorithms
• Knowledge on C, C++ and embedded design
• Knowledge of Automotive SPICE and ISO26262 would be beneficial
• Fluency in English

We are looking for a motivated Sales Development Representative to join a B2B sales team working with international markets. This is a junior-to-mid level role that offers hands-on experience in global B2B sales, real responsibility, and clear impact on business growth. The position is well suited for early-career professionals with a strong interest in sales, startups, and business development.

Who This Role Is For

• 2+ years of experience as an SDR in a B2B sales environment
• Strong interest in sales, business, and startup ecosystems
• Native or near-native English proficiency (written and spoken)
• Ability to create clear, persuasive outbound messages
• Highly organized, self-motivated, and comfortable working with KPIs
• Strong communication and stakeholder management skills

Role Details

• Full-time position
• Fast-paced startup-style environment with ownership and accountability
• Direct exposure to international customers and global markets

Nice to Have

• Experience selling B2B SaaS or technology products
• Familiarity with CRM systems and outbound sales tools
• Educational background in Business, Economics, or a related field

What you’ll do

• Plan and execute test cycles for Android POS app versions: smoke, regression, and exploratory
• Verify releases end-to-end: changelog validation, build sanity, OTA/update flows, and final sign-off
• Perform ticket verification: reproduce, validate fixes, and close with clear evidence and test notes
• Test on physical POS devices (e.g., K6-class terminals): peripherals (printers, scanners, card readers), EMV/NFC, receipts
• Validate critical POS user flows: checkout, refunds/voids, settlements, offline/poor-network scenarios
• Manage device/OS matrix: Android versions, form factors, firmware, and compatibility impacts
• Design, author, and maintain high-quality test cases and edge-case scenarios for core flows
• Design and execute API tests for POS-related backend services: validate request/response payloads, error handling, and contracts that support mobile flows
• Capture diagnostics for defects: logs, screenshots, videos, ADB traces; provide precise repro steps
• Collaborate with engineering/product to define acceptance criteria and improve testability
• Track quality signals and risks; prioritize test coverage based on impact and usage

What you’ll bring

• Strong POS domain expertise: payments flows, EMV/contactless, peripherals, and store operations
• Hands-on experience testing Android apps on dedicated POS hardware
• Proven history executing version testing: feature, regression, and hotfix validation across releases
• Solid test case design skills (boundary, risk-based, negative paths) and meticulous documentation
• Proficiency with Android test tooling basics: ADB, logcat, device settings, and network conditioning
• Comfortable verifying tickets end-to-end: reproducing issues, validating fixes, and closing with evidence
• Attention to detail, ownership of release quality, and clear communication with cross-functional teams
• Familiarity with test management tools like Testrail, practical API testing knowledge (e.g., REST/JSON, status codes, basic contract validation), and CI acceptance checks

HS-Soft provides a comprehensive digital ecosystem for the food industry – covering POS and payment, inventory management, production, and recipe management. Our customers are primarily from the baking trade, gastronomy, and the butcher’s industry.

Our solutions are fully SaaS-based and run on a modern cloud platform (AWS latest & greatest), combined with centrally managed POS hardware. We currently support more than 600 companies with several thousand devices across Switzerland and Germany – and we are growing fast. Within our industry, we stand for consistent innovation. Naturally, we use AI agents internally and already provide our customers with first AI-powered value-added features.

We foster a very open, appreciative, and direct company culture. Alongside the success of our customers, the continuous development of our employees is a core focus.

As a Technical Support Analyst, you are part of our technical support and customer success organization. You analyze technical support cases escalated from first- and second-level support and investigate them thoroughly and systematically.

Your focus is on analyzing data, logs, and system behavior, understanding technical dependencies, and preparing complex incidents in a way that enables our product and development teams to work efficiently on solutions. In doing so, you play a key role at the interface between support and development and actively contribute to reducing the workload of our engineering teams.

Your Responsibilities

• Analysis of complex technical support cases escalated from first- and second-level support
• Investigation of incidents using:
  • Database queries (e.g. Aurora, DynamoDB)
  • Log analysis of devices and applications
  • Monitoring and observability tools in an AWS serverless environment
• Analysis of API communication and the interaction between frontend, backend, and connected systems
• Identification of inconsistencies, error patterns, and potential root causes in distributed SaaS systems
• Structured technical preparation of incidents for handover to product and development teams
• Close collaboration with development and product management on systemic or recurring issues
• Documentation of analysis results, findings, and technical background information

• Supporting the support team through technical assessment and knowledge sharing

   

You work exclusively internally with support, product, and development teams and have no direct customer contact.

Important: This role does not include active software development and does not involve on-call or standby duties. The focus is on analysis, understanding, and communication of technical issues.

Why We Created This Role

Our products and technical platform have grown significantly over recent years. As a result, the demands for in-depth technical analysis of support cases have increased as well.

Until now, particularly deep technical analyses – for example in databases, logs, or API communication – were handled directly by our development teams. With the Technical Support Analyst role, we are introducing a new position within support that takes ownership of exactly these tasks: thoroughly analyzing technical incidents, identifying root causes, and preparing problem statements in a structured way for development.

This allows us to improve response times in support, relieve our development teams, and at the same time create an exciting technical role at the intersection of support, product, and engineering.

What We Expect From You

• Experience in technical support, system analysis, or a comparable technical role
  (talented junior profiles with a strong technical mindset are explicitly welcome)
• Strong fundamental understanding of SaaS architectures, cloud infrastructures, and distributed systems
• Experience with data analysis and database systems (SQL & NoSQL; ideally Aurora, DynamoDB, or similar)
• Basic understanding of API communication, log analysis, and monitoring / observability concepts
• Analytical, structured, and solution-oriented way of working
• Ability to clearly document complex technical topics and communicate them in an understandable way
• Very good English skills, written and spoken, for internal communication
  (German is a plus, but not required)

Nice to have (but not required):

• Experience or interest in POS and retail systems
• Understanding of Android-based systems and applications (or strong willingness to learn)

What We Offer

• A central technical role within support with direct impact on product quality and customer satisfaction
• Challenging technical topics in a modern AWS serverless SaaS environment
• An open, international, and supportive team
• A modern working environment without outdated tools, VPNs, or “servers in the basement”
• No on-call duties and predictable working hours
• Short decision-making paths and plenty of room to actively shape processes and interfaces
• Personal development opportunities, coaching, and long-term perspectives at HS-Soft

Affiliate Manager  (iGaming Network)

Location: Remote

Experience: 2+ years in iGaming affiliate management

About the Role:

We are looking for a proven Affiliate Manager to join our growing affiliate network.

This is a fully hands-on role for someone who has already managed live affiliate portfolios and knows how to turn traffic into consistent performance.

Key Responsibilities:

• Manage and grow an existing portfolio of affiliates
• Optimize performance, traffic quality, and conversion rates
• Negotiate CPA, RevShare, and Hybrid deals
• Monitor KPIs (CR, FTDs, EPC, ROI, traffic quality)
• Maintain daily communication with affiliates via Telegram and email

Requirements:

• Minimum 2 years of experience as an Affiliate Manager in iGaming
• Strong understanding of traffic sources (SEO, Email, Native, Social, Push)
• Solid knowledge of CPA / RevShare / Hybrid models
• Upper-Intermediate English level (additional languages are a plus)

What We Offer:

• Full remote position with flexible working hours and full autonomy
• Competitive base salary with high-performance bonuses directly tied to results
• Clear growth path inside the network – strong performers grow fast
• Long-term role in a fast-growing casino affiliate network

Interested?

Send your CV and a short note about the affiliate types and GEOs you managed.

At the Kyivstar Big Data team, this role sits at the intersection of data, marketing and business impact. You will turn Big Data insights into practical targeting strategies that improve campaign performance and reinforce the value of data-driven marketing. This is a research-led advisory role focused on analysis, learning and influence rather than campaign setup or execution.

Responsibilities

•Analyze client briefs and business objectives to develop audience hypotheses and targeting approaches

•Research and map potential audience sources (events, apps, websites, behavioral signals, etc.)

•Recommend optimal audience selection and segmentation for promo campaigns

•Analyze campaign performance and convert results into actionable insights and improvement steps

•Prepare analytical briefs and requirements for Data Analysis team when deeper analysis is needed

•Build and maintain an internal knowledge base of audiences, use cases and proven targeting practices

•Advise B2B sales teams and clients on effective targeting strategies and realistic performance expectations

•Improve campaign quality through audits, post-analysis and structured recommendations

Requirements

•2+ years in digital marketing, media, research or other data-driven marketing environments

•2+ years’ experience in campaign analysis, marketing analytics, customer communications analysis or insights roles

•Strong analytical mindset with experience forming and testing hypotheses

•Ability to translate campaign data into clear, practical business recommendations

•Basic SQL is a plus

•Experience with CRM/direct channels (SMS, email, push, etc.) is a plus

•Strong interest in audience behavior, segmentation and decision drivers

•Ability to ask sharp questions, structure information and explain insights in simple business language

•Proactive, self-driven and comfortable working in a consultative, cross-functional environment

We offer

•A rare opportunity to help build a new data-driven business direction within Ukraine’s leading mobile operator

•Remote-first format with optional office visits

•Competitive salary plus performance bonus

•Paid vacation and sick leave

•Flexible working hours

•Comprehensive medical and life insurance

•Professional growth and career development opportunities

•A friendly, supportive and collaborative team