Jobs

Ever wanted to manage real ad budgets that actually matter — not just “test campaigns”, but scale traffic, revenue, and performance across global markets?

Where your decisions directly impact profitability, not just CTR?

Where you’re not just buying traffic - you’re building systems that generate predictable results?

If you understand native ads and want to move from “running campaigns” to scaling them strategically - this role is for you.

About the Company

We are an international marketing company focused on performance-driven growth across multiple geographies.

We don’t chase vanity metrics.
We build systems that generate measurable revenue.

Our team works across different traffic sources, funnels, and products - optimizing performance at every step of the user journey.

The Role

We’re looking for a Native Ads Media Buyer with hands-on experience in platforms like Taboola and Outbrain.

This is not an entry-level role - we expect you to already understand how campaigns work in practice. You will be responsible for managing and scaling live budgets, optimizing performance, and identifying growth opportunities.

What You’ll Do

Manage Real Budgets

• Handle advertising spend of $20K+/month
• Launch, monitor, and optimize campaigns in Taboola / Outbrain
• Ensure performance aligns with ROI targets

Optimize & Scale

• Analyze campaign performance (CTR, CPC, CPA, ROI)
• Test creatives, angles, and targeting
• Scale winning campaigns and cut underperforming ones fast

Work with Funnels

• Understand how traffic converts across landing pages and offers
• Collaborate with copywriters and marketers to improve performance

Think Performance-First

• Focus on revenue, not just traffic
• Identify new opportunities for scaling campaigns

What You Bring

• Hands-on experience with native ads (Taboola / Outbrain)
• Proven ability to manage at least $20K/month in ad spend
• Strong analytical thinking and performance mindset
• Understanding of direct response marketing principles
• Ability to move fast and make data-driven decisions
• Good English for communication within an international team

What You Get

• Real Scale: Work with budgets that allow meaningful testing and growth.
• Performance Environment: No fluff - only results, data, and optimization.
• Growth Opportunities: Room to expand into larger budgets, new geographies, and traffic sources.
• International Team: Work with a global marketing team across multiple markets.

Ready to Scale Campaigns That Actually Perform?

If you want to move beyond basic campaign management and work with real budgets, real performance, and real impact -

👉 Apply now and start building campaigns that scale.

Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.
 

As a Unity Developer you’ll be working on one of the mobile gaming industry’s most complex and successful products, a large-scale, highly-optimized Unity codebase that serves millions of concurrent users globally. This isn’t your typical mobile game project. It’s a sophisticated, ever-evolving system that demands exceptional architectural thinking, performance optimisation expertise, and the ability to maintain quality at scale.
 

Responsibilities

• Manage features from system design and data handling to production deployment
• Design architectures and implement end-to-end client-side features, leveraging LLMs from day-to-day development processes up to system architecture
• Use data-driven methods to resolve production issues and optimize performance across all devices
• Manage the integration of native plugins and third-party services

Requirements

• 2+ years of professional experience in software development
• Hands-on experience with Claude Code, Cursor or similar
• Experience with object-oriented programming, including design patterns, algorithms, and data structures
• Strong knowledge of an OOP language (C# or equivalent) and memory management
• Proactive, self-driven, with strong communication skills
• Experience with Unity on mobile platforms, including its scripting APIs, profiling tools, UI, and animations
• Native Ukrainian speaker

Advantages

• AI engineering - Experience in building agentic & autonomous frameworks
• Experience working in a high scale data driven environment - firebase, analytics, metrics etc

Benefits

Why join Moon Active? 

• Be part of a leading global mobile gaming company with a unique product enjoyed by millions
• Thrive in an exceptional, innovative, and dynamic environment;
• Enjoy full transparency and open communication with talented colleagues across teams
• Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company
• Influence and help build personalized product experiences that impact millions of users worldwide

We offer

• Generous compensation; paid vacation and sick leave
• Extensive medical and life insurance coverage for you and your family
• From Yoga & Pilates to CrossFit & running classes - we keep moving. Plus a MultiSport card to top it off
• Comfortable and modern office located on Królewska 16 street in Warsaw
• Free daily breakfasts and lunches, and a fully stocked kitchen with snacks and fruits
• Latest tech equipment, including macOS devices
• Training & Development/Tuition reimbursement
• Friend Referral Program with generous bonuses
• Fun and collaborative workplace culture with regular Friday Happy Hours and team gatherings
• Relocation bonus for candidates moving to Warsaw
• Bicycle and Car parking

Responsibilities:

* Develop and execute the overall media buying strategy across multiple paid acquisition channels.
* Lead, mentor, and grow a high-performing Media Buying team.
* Own the full campaign lifecycle - from launch to continuous optimization and scaling.
* Analyze campaign performance and make data-driven optimization decisions to maximize ROI, ROAS, and profitability.
* Identify performance bottlenecks and optimize targeting, bidding strategies, creatives, placements, funnels, and budgets.
* Design and implement A/B testing strategies to continuously improve campaign performance.
* Allocate and manage advertising budgets across traffic sources to maximize efficiency.
* Explore, test, and scale new traffic sources, GEOs, audiences, and ad formats.
* Work closely with Product, BI, Analytics, CRM, Creative, and Tech teams to improve acquisition performance.
* Establish best practices, processes, and optimization frameworks across the Media Buying department.
* Stay ahead of market trends, platform updates, and competitor strategies.

Requirements:

*4+ years of experience in performance marketing/media buying.
* 2+ years of experience leading media buying teams.
* Strong hands-on experience with Native Ads, Facebook, Google, TikTok, DSPs, or other paid traffic sources.
* Proven track record of scaling profitable acquisition campaigns.
* Deep understanding of attribution, tracking, analytics, and performance metrics.
* Experience managing seven-figure monthly advertising budgets.
* Strong analytical mindset with excellent decision-making skills.
* Experience working with BI tools, tracking platforms, and attribution systems.
* Excellent leadership, communication, and stakeholder management skills.
* Fluent English (Intermediate+).

* Strategic thinker with a strong business mindset.
* Results-oriented and data-driven.
* Strong leadership and coaching skills.
* Comfortable making decisions in a fast-paced environment.
* Proactive and ownership-driven.
* Excellent prioritization and organizational skills.
* Adaptable to changing market conditions.
* Passionate about continuous learning and innovation.

Will be a plus:

* Experience in Dating
* Experience building media buying teams from scratch.
* Knowledge of AI-powered optimization tools.
* Experience with automation, bidding algorithms, and custom optimization solutions.

Your Role

Requirements review

• Test plans/ test lists development
• FW test projects (C) development
• Test Automation scripts (Python) Development
• Contribution to test frameworks and test setup improvements
• GIT CI/CD integration
• Automated test results analysis and debugging

Your Profile
A degree in Computer Science, Computer Engineering, Radiotechnics or equivalent

• 3+ years of experience with embedded systems
• Deep understanding of embedded systems at bare metal level, specifically ARM Cortex-M MCUs
• Strong C language experience
• Experience with GIT implementation of CI/CD
• Good English level
• Experience with Infineon PSOC Devices, scripting in Python and/or Test Automation (plus)

Please send us your CV in English

About the Company

We are a fast-growing company that runs several online platforms in information services and e-learning. Our main market is the U.S., and we are expanding into Europe and Asia. The company is 2 years old and has tripled in size this year.
Our flagship site: efaq.com

Main Tasks

• Creation of advertising videos with specialized AI tools like Creatify or TheBrief.

   

Requirements

• Experience with Creative/Graphic/Motion Design, preferably working with ad creatives.
• Experience with AI tools for video, preferably Creatify or TheBrief or other tools specialized in advertising content.
• Experience working with creatives for Meta Ads
• English B2.

What We Offer

• Fully remote job
• Unlimited PTO policy (paid vacation)
• Power station and/or corporate laptop (by your request)

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to ensure our operating activities never stop by procuring essential IT goods, licenses, and services. You’ll help us maintain business continuity by managing the full procurement lifecycle with a focus on cost-effectiveness and efficiency.
 

What you’ll drive:

Strategy & Execution

• Implementing procurement strategies for IT-related goods and services.
• Processing and tracking purchase orders, applications for payments, invoices, and receipts.
• Carrying out sourcing, evaluation, and selection of vendors for IT licenses and domains.
• Maintaining accurate records and databases of all IT equipment, licenses, and internet services.
• Processing applications for compensation of small IT equipment purchased by employees independently.

Domain & Asset Ownership

• Managing all company domains, including purchasing, renewal, and settings configuration.
• Controlling domain balances and managing associated risks or contact info changes.
• Ensuring compliance with organizational policies throughout the procurement process.
• Maintaining a "ready-to-action" inventory of laptops and other IT-related items.

Commercials & Optimization

• Negotiating pricing, terms, and contracts with vendors to ensure best value.
• Constantly searching for savings through unused seats, payment term changes, or volume consolidation.
• Handling vendor management, including relationship building and issue resolution.
• Collaborating with the Finance department to ensure budget adherence and cost control.
   

What makes you a GR8 fit:

• Proven experience in IT procurement (preferably in a tech-driven organization).
• Experience with 1C or other ERP systems.
• Upper-Intermediate English and fluent Ukrainian or Russian.
• Bachelor's degree in Business Administration, Supply Chain Management, Finance, IT, or a related field.
• Strong negotiation skills and ability to build effective vendor relationships.
• Knowledge of IT equipment/services (licenses, laptops, internet products).
• Proficiency in using procurement software and tools.
• Detail-oriented and self-organized with the ability to prioritize tasks.
• Certification in procurement or supply chain management.
• Understanding of contract management and legal aspects of procurement.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

AI Short Movie Creator  / AI Creator 🇺🇦

🎬 We generate AI short movies — like Dramabox, but 100% AI-powered. (FOR OUR AI Girlfriend Platform) 

 

What we're looking for

• Expert in ComfyUI or other AI generation tools
• Strong prompting skills for image/video models
• Eye for storytelling, pacing, and visual quality
• Hands-on experience with AI video workflows
• 
   

Details

• 🕐 Full-time
• 🇺🇦 Ukrainian-speaking AI Generation / Prompting Team
• 100% AI production — no traditional filming

🚨 We’re Hiring: Rockstar Account Executive (B2B + Upwork Sales Pro) 🚨

Hey there! 👋 We’re GigRadar📡 , the lean, mean lead-generation machine that’s changing how agencies win clients on Upwork (and beyond).

We mix smart automation, human creativity, and startup hustle to help businesses grow faster, better, and way more efficiently. If you’ve got charm, grit, and a track record of closing deals, we want you on the frontlines of our growth story.

💼 What You’ll Be Doing

You'll be the go-to expert for converting leads into happy, loyal clients. Think sales with soul, strategy, and a splash of startup chaos (the good kind).

🔎 Run Winning Demo Calls – Show prospects what GigRadar can do and why we’re the Upwork growth partner they’ve been waiting for
💸 Close Deals Like a Boss – Seal the deal and help us (and our clients) grow like wildfire
📊 Keep CRM Tidy & Powerful – Organize, update, and optimize pipelines in HubSpot like a sales scientist
🤝 Build Relationships That Stick – Earn trust, solve problems, and make clients feel like VIPs
🔄 Upsell Without the Hard Sell – Spot new needs and pitch solutions that make everyone win
💌 Stay in Touch – Keep the communication flowing with clients, teammates, and partners
💡 Be a Thought Partner – Collaborate cross-functionally to improve the way we sell, serve, and scale

✅ What You Bring

You're someone who gets it — people, sales, tools, and the fast pace of startups.

✔️ 2+ year in B2B Sales (SaaS or agency experience = huge bonus)
✔️ You know Upwork – how it works, what clients want, and how to pitch smart
✔️ CRM-savvy (HubSpot preferred) – you keep your pipeline cleaner than your kitchen
✔️ Strong English (verbal + written) – clear, friendly, and persuasive
✔️ Familiar with Boolean Search / ElasticSearch = bonus points
✔️ Self-starter, problem-solver, relationship-builder – you don’t wait to be told what to do

🌟 What’s In It for You

We’re small and growing fast – and that means real impact, real growth, and real fun.

💵 $1,000 - $2,000 base salary + 5-10% commission on sales (depending on experience and personal sales results)
🎯 Bonuses for performance – make more when we grow together (you can earn up to $10,000/monthly from the bonus itself)
Fun fact, last month our AE earn $8,000 considering summer is low season in B2B industry.
🚀 Fast-track career path – grow into Lead roles
🧠 Ongoing learning – Weekly team sessions + full access to insights on Upwork and client strategy
🌍 Fully remote – Work from wherever you do your best work
🎉 No red tape, all results – Your voice matters. Your work shows.

🎤 Sound Like You?

If you're ready to help businesses scale and freelancers win more — all while working in a high-energy, supportive, and fun environment — we’d love to meet you.

Apply now and let’s make magic happen at GigRadar. 💫

🚨 We’re Hiring: Rockstar Account Executive (B2B + Upwork Sales Pro) 🚨

Hey there! 👋 We’re GigRadar📡 , the lean, mean lead-generation machine that’s changing how agencies win clients on Upwork (and beyond).

We mix smart automation, human creativity, and startup hustle to help businesses grow faster, better, and way more efficiently. If you’ve got charm, grit, and a track record of closing deals, we want you on the frontlines of our growth story.

💼 What You’ll Be Doing

You'll be the go-to expert for converting leads into happy, loyal clients. Think sales with soul, strategy, and a splash of startup chaos (the good kind).

🔎 Run Winning Demo Calls – Show prospects what GigRadar can do and why we’re the Upwork growth partner they’ve been waiting for
💸 Close Deals Like a Boss – Seal the deal and help us (and our clients) grow like wildfire
📊 Keep CRM Tidy & Powerful – Organize, update, and optimize pipelines in HubSpot like a sales scientist
🤝 Build Relationships That Stick – Earn trust, solve problems, and make clients feel like VIPs
🔄 Upsell Without the Hard Sell – Spot new needs and pitch solutions that make everyone win
💌 Stay in Touch – Keep the communication flowing with clients, teammates, and partners
💡 Be a Thought Partner – Collaborate cross-functionally to improve the way we sell, serve, and scale

✅ What You Bring

You're someone who gets it — people, sales, tools, and the fast pace of startups.

✔️ 2+ year in B2B Sales (SaaS or agency experience = huge bonus)
✔️ You know Upwork – how it works, what clients want, and how to pitch smart
✔️ CRM-savvy (HubSpot preferred) – you keep your pipeline cleaner than your kitchen
✔️ Strong English (verbal + written) – clear, friendly, and persuasive
✔️ Familiar with Boolean Search / ElasticSearch = bonus points
✔️ Self-starter, problem-solver, relationship-builder – you don’t wait to be told what to do

🌟 What’s In It for You

We’re small and growing fast – and that means real impact, real growth, and real fun.

💵 $1,000 - $2,000 base salary + 5-10% commission on sales (depending on experience and personal sales results)
🎯 Bonuses for performance – make more when we grow together (you can earn up to $10,000/monthly from the bonus itself)
Fun fact, last month our AE earn $8,000 considering summer is low season in B2B industry.
🚀 Fast-track career path – grow into Lead roles
🧠 Ongoing learning – Weekly team sessions + full access to insights on Upwork and client strategy
🌍 Fully remote – Work from wherever you do your best work
🎉 No red tape, all results – Your voice matters. Your work shows.

🎤 Sound Like You?

If you're ready to help businesses scale and freelancers win more — all while working in a high-energy, supportive, and fun environment — we’d love to meet you.

Apply now and let’s make magic happen at GigRadar. 💫

🚨 We’re Hiring: Rockstar Account Executive (B2B + Upwork Sales Pro) 🚨

Hey there! 👋 We’re GigRadar📡 , the lean, mean lead-generation machine that’s changing how agencies win clients on Upwork (and beyond).

We mix smart automation, human creativity, and startup hustle to help businesses grow faster, better, and way more efficiently. If you’ve got charm, grit, and a track record of closing deals, we want you on the frontlines of our growth story.

💼 What You’ll Be Doing

You'll be the go-to expert for converting leads into happy, loyal clients. Think sales with soul, strategy, and a splash of startup chaos (the good kind).

🔎 Run Winning Demo Calls – Show prospects what GigRadar can do and why we’re the Upwork growth partner they’ve been waiting for
💸 Close Deals Like a Boss – Seal the deal and help us (and our clients) grow like wildfire
📊 Keep CRM Tidy & Powerful – Organize, update, and optimize pipelines in HubSpot like a sales scientist
🤝 Build Relationships That Stick – Earn trust, solve problems, and make clients feel like VIPs
🔄 Upsell Without the Hard Sell – Spot new needs and pitch solutions that make everyone win
💌 Stay in Touch – Keep the communication flowing with clients, teammates, and partners
💡 Be a Thought Partner – Collaborate cross-functionally to improve the way we sell, serve, and scale

✅ What You Bring

You're someone who gets it — people, sales, tools, and the fast pace of startups.

✔️ 2+ year in B2B Sales (SaaS or agency experience = huge bonus)
✔️ You know Upwork – how it works, what clients want, and how to pitch smart
✔️ CRM-savvy (HubSpot preferred) – you keep your pipeline cleaner than your kitchen
✔️ Strong English (verbal + written) – clear, friendly, and persuasive
✔️ Familiar with Boolean Search / ElasticSearch = bonus points
✔️ Self-starter, problem-solver, relationship-builder – you don’t wait to be told what to do

🌟 What’s In It for You

We’re small and growing fast – and that means real impact, real growth, and real fun.

💵 $1,000 - $2,000 base salary + 5-10% commission on sales (depending on experience and personal sales results)
🎯 Bonuses for performance – make more when we grow together (you can earn up to $10,000/monthly from the bonus itself)
Fun fact, last month our AE earn $8,000 considering summer is low season in B2B industry.
🚀 Fast-track career path – grow into Lead roles
🧠 Ongoing learning – Weekly team sessions + full access to insights on Upwork and client strategy
🌍 Fully remote – Work from wherever you do your best work
🎉 No red tape, all results – Your voice matters. Your work shows.

🎤 Sound Like You?

If you're ready to help businesses scale and freelancers win more — all while working in a high-energy, supportive, and fun environment — we’d love to meet you.

Apply now and let’s make magic happen at GigRadar. 💫

Let’s Start With a Hello
We’re a crypto sportsbook and online casino with almost 10 years of successful experience and some of the strongest offers on the market. We’re looking for an SMM Manager to grow our social presence, engage our audience, and turn trends and ideas into content that gets people talking.

What You’ll Be Doing

• Create and manage content plans across Twitter, Instagram, and Telegram.
• Source and coordinate visual content and publish engaging posts.
• Grow an active and engaged subscriber community.
• Launch social activities, campaigns, and audience engagement initiatives.
• Manage communities and build strong relationships with followers.
• Track KPIs and optimize content and community management based on performance.
• Analyze campaign results and identify opportunities for growth.
• Stay on top of SMM and sports trends and bring relevant ideas to life.
• Continuously experiment with new formats, topics, and engagement mechanics.

What Makes You a Great Fit

• C1–C2 English.
• Hands-on SMM experience with Twitter, Instagram, and Telegram.
• Strong understanding of social media promotion and community management.
• Experience with SMM scheduling tools and Telegram bots.
• Good knowledge and genuine interest in sports.
• Basic PC and MS Office skills.
• Strong communication and writing skills.
• Experience in crypto or iGaming is a plus.
• Copywriting skills are a plus.
• Proactive mindset, creativity, and a constant flow of new ideas.

What’s In It for You

• Join an established crypto betting & casino brand with almost 10 years of experience.
• A role with direct impact on audience growth and brand presence.
• Freedom to experiment with content, formats, and new social trends.
• A fast-moving international environment with plenty of room to grow.

Let’s Wrap It Up
If you know how to turn social media followers into an engaged community, understand sports, and always have the next content idea ready — we’d love to hear from you.

Project Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Job Description

• 3+ years of developing and bolstering automated QA systems and associated test strategies
• Good coding Python skills
• Experience in developing and supporting testing frameworks, and developing automated test scripts (would be a plus)
• Understanding of Page Object pattern, knowledge of other automation patterns;
• Good working knowledge of at least one Linux/Unix-based platform as well as Windows;
• Experience in QA methodologies, a clear understanding of QA processes and artifacts;
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. Ready for challenges!

Job Responsibilities

Working with the solid automation test framework and infrastructure;
Developing new and updating existing automation scripts;
Code review;
Debugging issues and creating bug reports;
Documentation creation;
Communication with international teams (US, UK)
Manual work: about 20%

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to ensure the technical stability and data integrity of our core platform by localizing and resolving complex, non-standard incidents. You’ll help us maintain reliable platform operations by taking full ownership of deep technical triage, shielding engineering teams from unverified bugs, and mentoring junior support specialists.
 

What you’ll drive:

Deep Investigation & Core Operations

• Investigate complex failures: Autonomously diagnose non-standard platform requests, nested configuration issues, and microservice communication breakdowns.
• Determine root causes: Differentiate between platform software defects, database mismatches, and misconfigured complex settings across core systems.
• Assist junior tiers: Guide Junior L2 and adjacent support teams through advanced platform configuration issues and troubleshooting pathways.

Advanced Troubleshooting & Engineering Shielding

• Trace microservice flows: Filter structured logs in Kibana or OpenSearch by matching cross-system identifiers (Trace IDs, Request IDs, Session IDs).
• Inspect API and error stacks: Validate API endpoints and response payloads in Postman and interpret stack traces to locate software or database failures.
• Escalate validated defects: Produce structured, detailed bug reports for L3/QA containing logs, raw payloads, and business impact context.
• Shield L3 teams: Drive high independent resolution rates (L2 Resolution Rate) to prevent configuration issues from reaching core development.

SLA Management & Quality Control

• Prioritize domain tasks: Manage assigned incidents independently under strict B2B SLA constraints while prioritizing platform impact.
• Reduce reopen rates: Deliver fully validated technical solutions and configuration adjustments to prevent repeated ticket reopens.

Knowledge Sharing & Mentorship

• Build technical runbooks: Create and maintain step-by-step diagnostic workflows for L1 and Junior L2 support tiers.
• Mentor team members: Conduct knowledge-sharing sessions on platform features, inner architecture, and log-tracing techniques.
   

What makes you a GR8 fit:

Must-have

• Platform support experience: 3+ years in L2 technical support, systems analysis, or technical operations of product/B2B SaaS platforms..
• Log analysis & distributed tracing: Strong skills in Kibana or OpenSearch using custom filters, log aggregation, and ID tracing across microservices (Trace, Request, Session IDs).
• API testing & debugging: Practical experience testing platform API endpoints, request/response payloads, and authentication headers using Postman (or similar tools).
• Core web & auth architecture: Deep understanding of distributed sessions, OAuth/JWT authentication flows, and reading error stack traces.
• Advanced ticketing mastery: Proficiency in Jira/Jira Service Management, including JQL filters, custom queues, and operational dashboards under strict SLAs.
• Languages: Intermediate+ English (B1–B2) and fluent Ukrainian or Russian.

Nice-to-have

• Direct experience writing basic SQL queries to inspect platform database states.
• Strong familiarity with SDLC processes and hotfix lifecycle steps to speak the same language as QA and L3 engineers.
• Proven experience creating runbooks or training junior engineers in technical support environments.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Project Description:

Reporting and Analytics BI team covers company-wide corporate reporting needs. Interacting with internal clients (Luxoft Executive, Engineering and Corporate functions management teams) we build Tableau reporting and data analysis covering different internal Luxoft processes and practices.
Our work is not just to produce dashboards and code, but, together with the business, dive into the essence of key processes and create an advantage for the company in the global market using data-driven decision making. The results energize us to set the bar higher and build best-in-class BI Project.
Our team is around 20 people and looking to expand. We use Tableau / Power BI as the main dashboarding tools and connect MS SQL database where we store most of the data

Responsibilities:

BI Reports Development
• Exploring the data from corporate systems and development the layer of reliable data sources together with the DWH team
• Design & development of outstanding dashboards and performing UAT with a customer
• Taking care of technical documentation that really helps customers to understand reports and allows the team to manage the content in efficient way
• Release preparation and presenting results to end-users
Project management
• Take part in regular syncs with customers on backlog prioritization, blockers, and fast-tracks resolving
• Take part in collecting and merging requirements from different customer groups
Development of data & analytics services
• Drive companywide projects like data catalog, self-service BI, glossary etc.
• Work on BI efficiency initiatives like access management and design excellence
• BI Governance - monitoring of background tasks (extracts, subscriptions, etc.), reports adoption & user's behavior

Mandatory Skills:

Analyst-engineer-dashboardologist-designer - all qualities are presented and one is pronounced
2+ year hands on experience with one of BI tools such as Tableau, Qlik, Power BI, etc.
Strong skills in SQL
Bachelor's Degree or higher education level
Strong data analysis skills
Good presentation and data visualization skills
Great attention to details, structured and analytical approach, critical and logical thinking

Nice-to-Have Skills Description:

Practical experience with other BI tools such as Qlik, Power BI, etc.

Welcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

What it’s like to work with Drawer.AI:
Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
It’s time to build better!

Role Overview:

We’re looking for a detail-oriented and tech-savvy Customer Support Specialist to join our team for the afternoon shift (starting after 3:00 PM Kyiv time). In this role, you’ll be the first point of contact for users, helping them troubleshoot issues and ensuring a smooth experience with our platform during off-peak hours.

Key Responsibilities:

• Provide first-line technical support via email, chat, or ticketing system (HubSpot) during evening hours.

• Troubleshoot basic technical issues and assist users with step-by-step guidance.

• Escalate complex or unresolved issues to the Engineering team when needed.

• Accurately document customer interactions and solutions in our internal systems.

• Contribute to the internal knowledge base and support documentation.

• Maintain high customer satisfaction through timely and professional communication.

Requirements:

• English proficiency: Upper Intermediate or higher, especially in written communication.

• Basic technical literacy: Understanding of common platforms (browsers, email clients, mobile apps, etc.).

• Strong communication and problem-solving skills.

• Ability to follow procedures and accurately document work.

• High attention to detail and a customer-first mindset.

• Willingness to learn new tools and workflows quickly.

• Availability to work evening hours (after 3:00 PM Kyiv time).

Nice to have:

• Previous experience in a customer support or helpdesk role.

• Familiarity with support tools such as Zendesk, Intercom, HubSpot, or Jira.

• Basic understanding of APIs, error logs, or technical diagnostics.

• Experience working in remote or distributed teams.
 

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!