Jobs

L1 Technical Support / Customer Success Specialist (AI SaaS)

Ender Turing

Ender Turing is a product-focused AI company building conversation intelligence solutions for analyzing customer communications (voice & chat).

Our platform helps companies uncover insights from customer interactions and improve business processes through AI-driven analytics.

We work with international clients across the US, Europe, and Latin America.

Our clients include:
Aventus Group (financial services)
Uniqa Insurance Group
USG Insurance
OTP Bank
Nova Pay
Dila Medical Lab
Fozzy Group
Dobrobut

We are a focused team of 9 people developing and maintaining a production-grade AI platform for global clients.

About the Role

We are looking for an L1 Technical Support / Customer Success Specialist who will become the first point of contact for our clients and help ensure smooth platform operations.

In this role, you will:

• Assist clients with technical issues
• Perform initial problem diagnostics
• Escalate complex cases to the engineering team
• Help clients effectively use the product

You will work closely with engineers and the product team.

This is a great opportunity for those who want to grow in SaaS, AI, and product IT companies.

Requirements

• Ukrainian — fluent
• English — B2 / C1
• Technical education or IT background is a plus
• Ability to work full-time (remote)
• Strong communication skills
• Analytical thinking and curiosity about how systems work
• Ability to explain technical concepts in simple terms

• Responsibility and attention to detail

   

Nice to Have

• Experience in technical support / helpdesk / SaaS support
• Basic understanding of web applications
• Basic understanding of APIs
• Experience with browser console (Chrome DevTools)
• Experience working with international clients

We are also open to final-year students who can work full-time.

Key Responsibilities

Technical Support (L1)

• Handle client requests (tickets, email, messages)
• Perform initial issue diagnostics
• Classify requests by priority
• Reproduce issues and collect diagnostic data
• Escalate complex cases to the engineering team (L2)

Customer Assistance

• Answer product-related questions
• Support clients with setup and configuration
• Assist during integrations and onboarding

• Participate in short troubleshooting calls

   

Documentation

• Document recurring issues
• Contribute to the knowledge base
• Prepare internal documentation

What We Offer

• Work on a real AI product
• Experience with international clients
• Close collaboration with engineering and product teams
• Fully remote work
• Growth opportunities in:
  • Customer Success
  • Product Operations
  • QA
  • Technical roles
• Work in a small, fast-moving product team

Application Process

To move forward, please:

1. Send your CV via Telegram: @theolashway
(please mention the position you are applying for)

2. Answer a short question:
Are you ready to solve up to 5 logical problems during the interview?

(This is not a test — we just want to understand your thinking process.)

3. One more question:
Why are you interested in working in a startup rather than a large company?

We are a small team where initiative, ownership, and curiosity matter — we’d love to understand your motivation.

Interview duration: up to 30 minutes

About Ender Turing

Ender Turing is a product-focused AI company founded in 2020, building conversation intelligence solutions for global markets.

We are a lean team of 9 people developing and operating a production-grade AI platform used by international companies.

Our technology processes large-scale customer communications (voice & chat), helping businesses optimize operations through AI-driven speech and text analytics.

Our clients include:

• Aventus Group (financial services)
• UNIQA Insurance Group
• USG Insurance
• OTP Bank
• Nova Pay
• Dila Medical Lab
• Fozzy Group
• Dobrobut

We operate across Spain, Mexico, USA, Czech Republic, Poland, Germany, Estonia, Colombia, and Ukraine.

Small team. Global scale. Real clients. Real impact.

About the Role

We are looking for a Customer Success Specialist / Business Analyst who will act as a key link between our clients and the product team.

You will help clients successfully adopt the product, understand its value, and achieve real business outcomes — while also analyzing product usage and contributing to product improvements.

This role combines:

• Client communication
• Analytical thinking

• Product understanding

   

Requirements

• 2+ years of experience in Customer Success / Account Management / Business Analysis / Customer Support(preferably in IT or SaaS)
• English — C1 (fluent)
• Ukrainian — fluent
• Strong communication and relationship-building skills
• Analytical mindset and ability to work with data
• Ability to explain complex technical concepts in simple terms
• High level of ownership and adaptability

• Comfortable working in a fast-paced startup environment

   

Nice to have:

• Higher education in Business, IT, or related fields

Key Responsibilities

Client Onboarding

• Support new clients during onboarding and product setup

Client Relationship Management

• Build long-term relationships
• Act as the main point of contact

Product Expertise

• Develop a deep understanding of the product
• Guide clients on best practices

Proactive Support

• Monitor client activity and engagement
• Identify issues and proactively resolve them

Analytics & Insights

• Analyze product usage
• Identify trends and improvement opportunities

Cross-team Collaboration

• Transfer client feedback to product and engineering teams

Client Education

• Conduct demos and training sessions
• Create educational materials

Retention & Growth

• Identify opportunities to expand product usage

What We Offer

• Remote-first work
• Hands-on experience in a real AI product company
• Work with international clients
• Fast professional growth
• Direct impact on product and processes

• Close collaboration with product and engineering teams

   

Join Us

We are not looking for perfect candidates.

We are looking for people who care about:

• Clients
• Product
• Real problems

If you are motivated by ownership, impact, and building something meaningful — we’d love to meet you.

Application Process

To move forward:

1. Send your CV via Telegram:
+40753372604 (@theolashway)
(please mention the position)

2. Short question:
Are you ready to solve up to 5 logical problems during the interview?

(This is not a test — we want to understand your thinking process.)

3. One more question:
Why are you interested in working in a startup rather than a large company?

Interview duration: up to 30 minutes

About project

Walking is a fitness app that helps users lose weight and get fit through the simplest activity — walking. The app offers personalized walking plans, step tracking, and progress insights to keep users motivated and consistent. By turning walking into a workout, Walking makes it easy to burn calories, improve endurance, and stay active without complicated workout routines.
 

Responsibilities

• Engaging with key stakeholders (product managers, marketers) to identify needs and shape the analytics strategy.
• Prioritizing tasks based on business value and potential impact, balancing urgent requests with long-term strategic initiatives.
• Building and maintaining dashboards, reports, and key metrics to support data-driven decision-making.
• Designing, running, and analyzing A/B tests to validate hypotheses, measure the impact of product changes, and drive continuous improvement.
• Collecting requirements and maintaining the event logging template to ensure accurate and comprehensive tracking of user interactions and key product events.
• Ensuring data quality, uncovering insights, and providing actionable recommendations to improve the product and marketing performance.
   

Requirements

• 2+ years of experience in a similar analytics role.
• Advanced SQL proficiency for querying and analyzing large datasets.
• Solid understanding of statistics, including experiment design, statistical tests, correlation analysis, and segmentation.
• Hands-on experience with BI tools such as Tableau or Power BI.
• Ability to effectively communicate insights, presenting analysis results clearly and compellingly.
• Experience in full-cycle product analytics — owning both product and marketing analytics, independently prioritizing analytical tasks, and driving data-informed decisions.
   

Would be a plus

• Python skills (pandas, data visualization, statistics) for data manipulation and analysis.
• Experience with subscription monetization products — understanding key metrics, user retention, churn analysis, and revenue optimization strategies.
• Basic knowledge of Data Science — familiarity with machine learning concepts, predictive modeling, or clustering techniques
   

Personal qualities

• Proactive and independent — taking ownership of analytics, driving initiatives, and making data-driven decisions without constant supervision.
• Excellent communication skills — clearly conveying insights, justifying decisions, and collaborating with stakeholders across teams.
• Attention to detail — ensuring accuracy in data analysis, reporting, and experiment evaluation.
• Business-oriented thinking — understanding how analytics impacts product growth, user experience, and revenue.
   

Mastery of the following technologies/tools the team uses:

• Tableau
• SQL
• Redshift
• Python
• Git

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation testing of the video and audio content and other services available via digital media players using a custom test automation framework.


Location - Lviv (hybrid work from the office)


Job Description

• 2-4 or more years as a Python developer
• Experience in developing and supporting testing frameworks, and developing automated test scripts (would be a plus)
• Understanding of Page Object pattern, knowledge of other automation patterns;
• Good working knowledge of at least one Linux/Unix-based platform as well as Windows;
• Experience in QA methodologies, a clear understanding of QA processes and artifacts;
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. Ready for challenges!

Job Responsibilities

Responsibilities:

• Working with the solid automation test framework and infrastructure;
• Developing new and updating existing automation scripts;
• Code review;
• Debugging issues and creating bug reports;
• Documentation creation;
• Communication with international teams (US, UK)
• Manual work: about 20%

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

We’re looking for an Account Manager to be the main point of contact for our clients, ensuring they get maximum value from Solidgate’s payments solutions. This role blends account management with business consulting: you’ll advise clients, identify growth opportunities, and support their strategic objectives.

Why This Role Matters

You’ll help some of the world’s most promising internet companies navigate payments, optimize performance, and unlock growth. Your work directly impacts client success, Solidgate’s growth, and the evolution of payments in the Fintech sector.

What You’ll Be Doing

• Be the partner, not the vendor. Build and nurture strong, long-term relationships with existing clients, becoming their go-to person in payments.
• Drive growth. Unlock upsell and cross-sell opportunities, helping clients increase revenue while expanding Solidgate’s footprint.
• Deliver value. Understand client needs and provide the right product solutions — from tailored demos to strategic recommendations.
• Spot opportunities. Research markets, analyze industries, and surface new business growth paths for clients.
• Collaborate across Solidgate. Work hand-in-hand with Sales, Marketing, and Product teams to ensure clients get the best experience possible.
• Keep the pulse. Track and report client performance metrics, providing insights that guide decisions both internally and externally.

What We’re Looking For

• 2+ years of commercial experience in account management, business development, or sales in B2B products.
• Fluent English (Upper-Intermediate+) — you’ll be talking to global decision-makers daily.
• Proven sales mindset — able to identify expansion opportunities, drive upsells, and maximize account value.
• Strong communicator with excellent problem-solving and analytical skills.
• Organized, proactive, and capable of thriving in a fast-paced environment.
• Confident in Excel & PowerPoint for reporting and storytelling.

Why Solidgate?

• High-impact role: You’re not inheriting a perfect system — you’re building one. Your work will define how we scale.
• Great product: We’ve built a fintech powerhouse that can be quickly scaled. Furthermore, Solidgate’s potential isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses with a wide range of products and services, including subscriptions, chargeback management, indirect tax management, and more. And yes, we also hold our own financial licenses in our key regions of operations and have direct memberships with the Schemes.
• Massive growth opportunity: Solidgate is scaling rapidly — this role will be a career-defining move.
• You’ll work with top tech companies: Our clients are fast-growing SaaS, digital goods, and B2C businesses. You’ll be talking to decision-makers at some of the most successful internet companies in the world.
• A-player team: Work alongside top fintech professionals with a proven track record and results.

Tomorrow’s fintech needs your mindset. Come build it with us.

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

About Us

We are an established IT firm specializing in dental practices. We currently manage over 500 clients and are rapidly expanding. As part of this growth, we are launching a dedicated website department built around Webflow, powered by our custom internal management platform.

This platform automates onboarding, content management, and site provisioning — enabling fast, consistent deployment of high-quality websites. We are building a scalable library of Webflow templates designed specifically for automated, repeatable deployment.

The Role

You will own the design, development, and ongoing maintenance of our Webflow template library.

You’ll collaborate closely with our development team to ensure every template is fully optimized for automated provisioning through Webflow’s Management Control Panel (MCP) and Data APIs.

This is a hands-on, Designer-heavy role — you will spend the majority of your time working directly in the Webflow Designer.

Key Responsibilities

Template Design & Build:
- Design and build production-ready Webflow templates tailored for dental practice clients
- Create fully responsive layouts that perform flawlessly across desktop, tablet, and mobile
- Develop reusable component systems (Navbar, Footer, Header Banner, CTA sections, etc.) with configurable properties
- Implement CMS-driven content architecture — all client-specific text, images, and data must pull from CMS collections (no static hard-
coded elements)
- Set up CSS Variables for theming so brand colors, fonts, and other
global styles can be updated via API calls

MCP-First Architecture:

- Structure templates for reliable automated provisioning (predictable class names, consistent DOM structure, clean CMS bindings)
- Work with 8+ CMS collections per template, including: Services, Team, Blog, Testimonials, FAQs, Gallery, Office Hours, Site Config
- Configure component properties to enable per-instance customization without breaking automation
- Build dynamic CMS template pages (Service Detail, Blog Post, Team Member) with correct field bindings
- Create section toggle/show-hide systems using switches in the Site Config CMS collection

Quality & Polish:

- Implement smooth, tasteful animations (scroll reveal, hover effects, accordion interactions)
- Ensure consistent typography, spacing, alignment, and visual rhythm across all pages
- Optimize for page speed and Core Web Vitals compliance
- Perform cross-browser and cross-device testing
- Configure Webflow SEO settings, Open Graph tags, meta descriptions, and auto-generated sitemaps

Template Maintenance:

- Continuously improve existing templates based on real client usage and feedback
- Clone and lightly customize templates during new client onboarding
- Troubleshoot layout shifts, CMS binding issues, responsive breakpoint problems
- Document template structure, conventions, and gotchas for the development team

Requirements

Must Have:

- 2+ years of deep, hands-on Webflow Designer experience (beyond
just building sites — strong proficiency in the Designer tool itself)
- Solid command of CSS Grid, Flexbox, and modern responsive design
techniques
- Proven experience building CMS-driven Webflow sites (Collection Lists, dynamic content, template/reference pages)
- Experience creating and managing Webflow components with properties
- Working knowledge of CSS Variables and design token systems
- Strong eye for clean, modern, professional web design (healthcare/dental experience is a plus)
- Extreme attention to detail — pixel-perfect spacing, consistent styling, proper interactive states

Nice to Have:

- Exposure to Webflow’s MCP (Management Control Panel) or API- based integrations
- Understanding of how external APIs consume Webflow CMS collections
- Experience designing templates built for duplication and cloning at scale
- Basic JavaScript knowledge for custom interactions (e.g., Intersection Observer, simple DOM manipulation)
- Familiarity with design systems and component-based architecture
- Experience using Figma (or similar) to create mockups before building in Webflow
- Comfort with AI-assisted content writing/editing

What You Won’t Need to Do:

- Backend development or complex API programming (our dev team owns this)
- Write advanced/custom JavaScript (we provide any necessary scripts)
- Handle direct client relationships or project management (account team manages this)

What Makes This Role Unique:

You’re not building one-off client websites. You’re creating scalable template systems that power dozens (and eventually hundreds) of automated deployments. Every naming convention, component decision, CMS structure choice, and binding pattern you establish directly multiplies across every new client we onboard. Your work has massive leverage.

Tools You’ll Use Daily:

- Webflow Designer
- Webflow CMS Editor
- Webflow MCP tools (for collaboration with automated/AI-assisted workflows)
- Internal CRM and content publishing platform
- Google Workspace (Docs, Sheets, Drive, Meet)

Compensation & Engagement:

Competitive rate based on experience
Flexible: hourly, part-time, or full-time — depending on workload and mutual fit

How to Apply

Please send the following:

- Links to 3+ Webflow sites you’ve built (we will review the Designer structure and architecture — not just the published site)
- A brief written explanation (or quick Loom/video) of how you would structure a CMS-driven Services section with 6+ service items, filterable by category (e.g., General, Cosmetic, Orthodontics)
- Your current availability and expected rate/range

We look forward to reviewing your application!

Deliverables

• Develop a WordPress website for dentists
• Implement a template selection feature
• Provide ongoing website management
• Ensure website security and updates
• Optimize website for performance

Experience:

• 1–2 years of experience in manual testing of web applications
• Experience with CRM, eCommerce, or other web-based projects is a plus

• Basic understanding of web application architecture and testing principles

   

Testing Skills:

• Ability to create test cases, checklists, and bug reports with consideration of business logic
• Experience with core testing types:
  • Functional testing
  • Regression testing
  • Cross-browser testing
  • UI/UX testing
• Basic experience with API testing (Postman, Swagger) and SDLC / STLC
• Understanding of integrations (payment systems, CRM, third-party services)
• Basic understanding of security testing is a plus

Tools & Technologies:

• Bug tracking tools: Jira / Redmine or similar
• Test management tools (TestRail, Zephyr) — nice to have
• API tools: Postman / Swagger
• Basic SQL knowledge (simple queries)
• Confident use of browser DevTools

• Experience with log analysis tools (e.g., Kibana) is a plus

   

Nice to Have:

• Basic experience or understanding of test automation:
  • Selenium
  • Playwright
• Understanding of performance testing:
  • Apache JMeter
• Basic knowledge of blockchain or related projects
• Understanding of eCommerce flows (cart, payments, user journeys)

Technical Knowledge:

• Basic knowledge of HTML, CSS, JavaScript
• Understanding of REST APIs and client-server architecture
• General understanding of how web applications work.

Soft Skills:

• Ability to work effectively in an Agile/Scrum team
• Strong communication skills when working with developers and managers
• Attention to detail
• Fast learner with adaptability to new tools and technologies.

We are Inmost, a software development company building web and mobile products for clients in the EU and US.

We’re looking for a UI/UX Designer who can create intuitive, scalable, and developer-friendly designs for real production projects.

🔧 Responsibilities

• Design UI/UX for web and mobile apps
• Create user flows, wireframes, and UI
• Work with design systems
• Collaborate closely with developers

✅ Requirements

• 3+ years of experience
• Strong portfolio with real products
• Figma (components, auto-layout)
• Experience with web & mobile design
• Understanding of UX principles
• English B1+

🚀 We offer

• Part-time / hourly collaboration
• Real projects with impact
• Remote work
• Long-term cooperation

📩 Apply with your CV + portfolio

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The Sales Manager role is launched to accelerate revenue growth by increasing deal volume and sales efficiency. The mission of this role is to consistently hit and exceed sales targets by closing deals, maximizing lead-to-customer conversion, and delivering measurable revenue results.

Your future responsibilities include:

• Managing inbound leads: qualification, needs discovery, and solution presentation,
• Initiating first contact with potential clients via calls, email, and LinkedIn,
• Identifying customer needs and developing tailored commercial proposals,
• Handling objections and delivering sales presentations and demos,
• Closing deals and handing over qualified clients to the Account Management team,
• Maintaining accurate and up-to-date records in the CRM, including deal stages, statuses, and communication details.

Needed experience & skills:

• 2+ years of commercial B2B experience,
• Proven experience in negotiations and deal closing,
• English proficiency at C1 level or higher (spoken and written),
• Hands-on experience with CRM systems (HubSpot),
• High motivation and strong results-driven mindset,
• Strong objection-handling and negotiation skills,
• Excellent time management and organizational skills.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,

Submit your resume and join our team!

We are looking for an ambitious and result–oriented Sales Manager who wants to develop a career and grow in sales. Ideally, we are looking for a candidate with a strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets). We are committed to providing you with comprehensive training and support by experienced professionals so you can succeed in the Sales role.

Responsibilities:

• Acquire new clients by growing, maintaining and leveraging leads, converting them into sales opportunities
• Identify features of target business verticals in order to offer the most suitable solution for the potential client
• Prepare and organize sales materials, including presentations and proposals
• Present and pitch products to potential clients
• Schedule and attend meetings with potential clients to discuss their needs and introduce PayDo’s solutions
• Prepare offers, agreements and invoices
• Work with CRM (Zendesk Sell)
• Provide periodic updates and report to the Head of Department
• Achieve weekly/monthly KPIs

Skills & Requirements:

• Strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets)
• Motivated, enthusiastic and result-oriented individual with a strong work ethics
• A quick learner who can grasp new concepts and apply them quickly
• Fluent in English and Ukrainian/Russian
• Basic knowledge of CRM platforms
• A creative and resourceful problem solver
• Ready for new challenges with a strong can-do attitude

• Ability to travel abroad

   

  Our Hiring Process:

  • Prescreening Call with recruiter 
  • Final interview with HRD and Hiring Manager
  • Job Offer & Background Check

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
•  

Role overview
The role is launched to ensure stable, scalable, and technically sound performance of the cold email outreach channel, with full ownership of infrastructure, deliverability, and performance optimization.
You will fully own the cold email infrastructure (40+ inboxes), maintain high domain health, control bounce rate, and ensure predictable pipeline contribution through structured performance optimization.

Your future responsibilities include:
Infrastructure & Deliverability Ownership

• Full ownership of the email channel infrastructure — from domain setup to qualified booked calls,
• Management of 40+ inboxes and domain rotation,
• Setup and maintenance of SPF, DKIM, DMARC records,
• Inbox warming and domain health monitoring,
• Continuous deliverability optimization (spam placement, sender reputation, blacklist monitoring),
• Bounce rate control and troubleshooting deliverability issues,
• Scaling outreach infrastructure while maintaining stability.
• Campaign Management & Optimization
• Launching and managing cold email campaigns on pre-built lead lists,
• Monitoring key metrics: open rate, reply rate, bounce rate, spam rate,
• Systematic A/B testing and performance optimization,
• Identifying bottlenecks in the outreach funnel and improving conversion to qualified calls.

Needed experience & skills:

• 2+ years of hands-on experience in cold email outreach with direct infrastructure ownership,
• Proven experience managing 30+ inboxes simultaneously,
• Strong expertise in email deliverability and domain management (SPF, DKIM, DMARC, inbox warming, bounce rate control),
• Experience with outreach tools (Instantly, Smartlead, Lemlist or similar),
• Experience setting up and managing Google Workspace or equivalent,
• Experience working with CRM systems (HubSpot or similar),
• Strong analytical mindset and data-driven decision-making,
• Upper-Intermediate (B1-B2) English level for professional written and verbal communication,
• High level of autonomy and ownership.

Nice to have skills:

• Experience scaling outreach across multiple markets,
• Experience building SOPs for outreach infrastructure,
• Understanding of the B2B sales funnel and collaboration with Sales,
• Experience automating workflows between outreach tools and CRM.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are looking for an engineer who can build, configure, and optimize automations, including AI agents powered by modern LLM technologies.

Your impact:

• Improve and expand automation processes.
• Develop logic and prompts for multi‑step AI agents.
• Integrate agents with databases and APIs.
• Test, debug, and optimize agent performance.
• Maintain documentation and monitor agent efficiency.
• Strengthen AI expertise within the company and evolve solutions based on business needs.
• Identify new opportunities for applying AI solutions across the organization.
• Contribute to the development of AI‑related processes and infrastructure.

About you:

• 2+ years of experience with automation and AI tools.
• Understanding of LLM principles, prompt engineering, and OpenAI APIs.
• Strong proficiency in Python and SQL.
• Experience building production‑ready AI agents.
• Experience with LangChain / LlamaIndex / GPTs approach is a plus.
• Ability to quickly build MVP solutions.

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Working format: Full-time, fully remote

Peanut Trade

Peanut Trade is a leading prop-trading company and MEV market maker. We are expanding our expertise and launching a new product direction: an AI-powered aggregator and trading terminal for prediction markets.

We are building a “1inch + Bloomberg” for Prediction Markets — a product that combines liquidity from major platforms such as Polymarket, Kalshi, and others into one interface with deep analytics.

We are looking for a Product Owner who can lead this product and turn our technical edge into the best user experience in the market.
 

Role Overview

In this role, you will lead the development of our Prediction Markets product from concept to MVP and beyond. You will work closely with the founders, CTO, product team, designers, and marketing team to shape the product strategy, delivery process, and market positioning.

Your goal will be to build a fast, intuitive, and high-performance product for active users in the prediction markets space.
 

Key ResponsibilitiesProduct Leadership

• Lead a dedicated product team, including development and design
• Drive the product from idea stage to MVP launch in Q2 2026 and further growth after launch
• Take ownership of product priorities, execution, and overall direction
   

Tech Collaboration

• Work closely with the CTO on liquidity aggregation, execution speed, and latency optimization
• Help shape the integration of AI models for market context analysis and decision support
• Translate complex technical capabilities into clear product solutions
   

Marketing Collaboration

• Partner with the marketing team to define go-to-market strategy
• Help package complex trading features into clear and valuable user-facing messaging
• Support the product positioning in a competitive and fast-moving market
   

Roadmap & Delivery

• Turn the founders’ vision into a clear roadmap and structured backlog
• Define priorities and coordinate product delivery across teams
• Track deadlines and ensure timely execution
   

RequirementsPrediction Markets Trading Experience

• Active trader in prediction markets during the last 6 months
• Strong practical understanding of slippage, order book depth, and why execution speed matters in this niche
• Real user experience with prediction market platforms
   

Crypto Native Background

• Deep understanding of DeFi infrastructure, L2 solutions, and prediction market mechanics
• Familiarity with platforms such as Polymarket, Azuro, Kalshi, and similar ecosystems
   

Product Management Experience

• Proven experience as a Product Owner or Product Manager in fintech, crypto, or other complex digital products
• Experience launching or scaling products
• Ability to manage teams, priorities, and product processes
   

Analytical Thinking

• Strong analytical mindset
• Ability to understand the mechanics and math behind prediction markets, pricing, and oracle systems
   

What We Offer

• Dedicated in-house team within Peanut Trade
• Opportunity to build a category-defining product in a market with $1T potential by 2030
• Work side by side with experts in MEV and algorithmic trading
   

Hiring Process

1. Screening call with Senior Recruiter
2. Test task
3. Interview with the founders

🔍 We are looking for a Marketing Creative Lead to lead the creative direction within performance marketing, develop and execute a creative strategy, and provide the media buying team with high-converting advertising materials at scale.

💼 The company is building a cloud gaming platform that allows users to play video games via browser, TV, or mobile device without the need for a high-performance PC. The product targets global markets and is rapidly scaling.

📍 Warsaw, office | Full-time

📌 Responsibilities:

• Generate and test creative concepts and hypotheses for advertising campaigns
• Lead and manage a team of designers and video editors: set clear briefs and ensure high-quality output
• Analyze creative performance together with the media buying team and make data-driven decisions
• Build and optimize a structured process for creative production and testing
• Ensure a consistent flow of scalable, performance-driven creatives

✅ Requirements:

• 2+ years of experience in a leadership role within a creative team at a performance agency or product company
• Deep understanding of creatives for Google Ads, Meta Ads, TikTok, and YouTube
• Proven experience building a creative team and processes from scratch
• Strong analytical mindset and ability to work with performance metrics
• Portfolio is mandatory (please include examples of performance creatives with measurable results)

🚀 What the company offers:

• Opportunity to build creative processes from scratch and influence strategic decisions
• Work in a product company with ambitious scaling goals
• High level of autonomy and responsibility
• Competitive compensation
• Official employment
• Professional growth alongside the company’s expansion
• A results-driven team with a strong performance culture
• Office in the center of Warsaw (relocation support provided if needed)

📩 If you have experience leading performance-focused creative teams and are ready to scale creative production systematically, please send your CV and portfolio.

Who are we looking for?

We are looking for an "independent fighting unit" who is ready to join our Team and start working together on our projects.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects and the opening of a branch.

We are looking for a candidate with:

•  Upper-intermediate or higher level of English;

•  Strong consulting and communication skills, capable of presenting and explaining complex technical topics to both business executives and technical teams;

•  Over 2 years of experience in Dynamics 365 CRM/Customer Engagement (Sales) implementation;

•  Experience in other CE applications (such as Customer Service, Field Service, Marketing) is a plus;

•  Familiarity with Power Platform LowCode/NoCode development (Dataverse tables, simple workflows/cloud flows, BPF, forms, business rules, security role configuration);

•  Basic experience with Power BI & Power Query is an advantage;

•  Certifications in Dynamics 365, Azure, or Power Platform are a plus.

Key responsibilities:

•  Participate in workshops with customers and business analysts to gather requirements;

•  Consult clients on Power Platform implementation and best practices;

•  Design and build low-code/no-code components on Power Platform or enhance existing solutions;

•  Collaborate with Project Management to ensure project stays within scope, budget, and timeline;

•  Participate in User Acceptance Testing;

•  Provide technical and functional support to customers after solution go-live;

•  Contribute to marketing and pre-sales activities.