Jobs

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for an Antifraud Analyst Middle

Requirements

• Experience in security, anti-fraud management, or in the casino/gaming industry – from 1+ years;
• Knowledge of the specifics of online casinos, traffic acquisition (understanding the process), KYC, payment systems, and mechanisms related to gaming transactions;
• Experience with analytical tools and dashboards;
• Experience working with anti-fraud systems (e.g., betting monitoring, suspicious transactions);
• Ability to identify fake accounts, bonus abuse, and money laundering schemes;
• Knowledge in combating multi-accounting, bot attacks, and card fraud.

Will be plus

• English (not necessary at the moment as there is no interaction with English-speaking regions);
• Experience in support, payments

Responsibilities

• Monitoring transactions and accounts: Analysis of gaming and financial transactions for liability purposes (fraud, multi-accounting, money laundering, bonus hunting, etc.);
• Use anti-fraud systems to detect anomalies, such as bonus manipulation, fake bets, or fraudulent identification data;
• Preparation of reports and analysis of data on identified risks and incidents;
• Analysis of bonus offers;
• In-depth analysis of gaming behavior for fraud (search for syndicates, potential collusion in poker/live games, use of bots/software);
• Identification of complex bonus hunting schemes (Bonus Abuse) and development of countermeasures;
• Independent setup, testing, and optimization of triggers/rules in anti-fraud systems;
• Data export and analysis using product reports, as well as export from an anti-fraud tool;
• Working with BI tools (Tableau) to identify anomalies in player behavior;
• Conducting comprehensive investigations of major fraud incidents;
• Basic understanding of AML (anti-money laundering) requirements and regulatory licenses;
• Analysis of the causes of changes in risk metrics.

 Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

We are an international B2C company operating in the iGaming industry, with a focus on the US Sweepstakes Casino market. Our team brings together talented professionals who embrace challenges, think creatively, and are committed to delivering exceptional player experiences. We are actively expanding our affiliate channel and looking for an Affiliate Manager who will take ownership of developing existing partnerships, identifying new traffic sources, and increasing the volume of high-quality players.

Key Responsibilities

• Independently identify, approach, and onboard new affiliate partners.
• Source media-buying teams, affiliate teams, SEO partners, content websites, and other traffic sources.
• Identify partners primarily working with USA Tier-1 traffic.
• Reach out to potential partners through LinkedIn, Telegram, email, conferences, affiliate networks, and direct contacts.
• Manage negotiations from initial outreach to campaign launch.
• Build and expand your own affiliate partner network.
• Maintain daily communication with affiliate partners.
• Build and develop long-term partner relationships.
• Negotiate CPA, RevShare, Hybrid, and other cooperation models.
• Negotiate placement terms, traffic volumes, and traffic quality requirements.
• Coordinate and monitor changes to contracts and Insertion Orders (IOs).
• Oversee partner payments, manage invoices, and resolve payment-related issues.
• Conduct regular statistical reconciliations with partners.
• Resolve disputes related to FTD, QFTD, refunds, chargebacks, fraud, multi-accounting, and other performance indicators.
• Monitor compliance with agreed terms and placement commitments.
• Analyze partner performance and propose new commercial terms to scale high-performing traffic.

Requirements

Must-have:

• At least 1 year of experience in affiliate management, preferably in iGaming or Gambling.
• Strong understanding of affiliate marketing and key cooperation models: CPA, RevShare, and Hybrid.
• Understanding of key performance metrics: Clicks, Registrations, FTD, QFTD, CR, ROI, GGR, and NGR.
• Experience working with CRM systems, affiliate platforms, and postback configuration.
• Hands-on experience managing affiliate partnerships and conducting negotiations.
• Ability to independently negotiate and agree on partnership terms.
• Experience working with contracts, IOs, invoices, and affiliate payments.
• Experience reconciling statistics and identifying data discrepancies.
• Strong written and spoken English (B2+).
• Ability to organize your work independently and manage multiple partners simultaneously.
• Strong communication and negotiation skills.
   

Nice to Have

• Experience working specifically with the US market.
• Experience with sweepstakes casinos or a solid understanding of the sweepstakes business model.
• Experience with traffic sources such as SEO, PPC, Facebook/Meta, Google Ads, media buying, and content/organic traffic.
• An established network of affiliate partners, media-buying teams, and affiliate teams.
• Experience acquiring partners who deliver USA Tier-1 traffic.
• Experience working with large affiliate teams and direct media buyers.
• Experience attending SBC, SiGMA, Affiliate World, and other industry conferences.
• Understanding of the US iGaming and sweepstakes landscape, including state-specific restrictions.
• Experience with affiliate platforms, tracking systems, and performance analytics.
• Experience handling fraud-related issues, including multi-accounting, bonus abuse, chargebacks, duplicate accounts, etc.
   

We are an international B2C company operating in the iGaming industry, with a focus on the US Sweepstakes Casino market. Our team brings together talented professionals who embrace challenges, think outside the box, and continuously strive for excellence.

We're looking for a Customer Support Specialist who is passionate about delivering exceptional player experiences, solving complex customer issues, and contributing to the continuous improvement of our support operations. If you enjoy working in a fast-paced product environment, collaborating with cross-functional teams, and making a real impact on customer satisfaction, we'd love to hear from you.
 

What You'll Do:

• Provide professional support to players via live chat and email.
• Handle complex customer inquiries and resolve issues efficiently while maintaining a high level of customer satisfaction.
• Investigate payment, account, verification, bonus, and technical-related questions.
• Escalate technical issues to the Product and Development teams with detailed reproduction steps.
• Collaborate closely with Product, CRM, Payments, and Operations teams to ensure timely issue resolution.
• Prioritize incoming requests according to urgency while meeting internal SLA targets.
   

Knowledge Base & Process Improvement:

• Maintain and improve internal documentation, FAQs, and knowledge base articles.
• Identify recurring customer issues and suggest process improvements.
• Create and update response templates, macros, and support documentation.
• Participate in quality assurance activities to maintain high support standards.
• Share customer feedback with internal teams to improve the overall player experience and product quality.
   

Product & AI Collaboration:

• Review AI-assisted support responses and identify opportunities for improvement.
• Contribute to optimizing automated support workflows and customer communication.
• Help improve support processes as the company continues to scale.

What We're Looking For:

• 1+ year of experience in Customer Support, preferably in live chat, email, or ticketing systems.
• Experience in iGaming, Online Casino, Betting, or another fast-paced digital product environment.
• Excellent written communication skills with a customer-first mindset.
• Strong problem-solving skills and attention to detail.
• Experience working with customer support platforms such as Intercom, Zendesk, Freshdesk, or similar.
• Upper-Intermediate (B2+) English for internal communication.
• Fluent Russian (or another primary customer communication language, depending on target markets).
• Ability to work rotating shifts, including evenings, nights, and weekends.
• Ability to thrive in a fast-paced environment with evolving processes.
   

Nice to Have:

• Experience working with AI-powered support tools and automation.
• Experience creating or maintaining knowledge base documentation and SOPs.
• Understanding of payment systems, KYC procedures, fraud prevention, and player verification.
• Experience with QA processes, ticket reviews, and customer support performance metrics.
• Leadership potential and willingness to mentor teammates as the support team grows.
   

What We Offer

• Fully remote work.
• Competitive salary based on your experience and expertise.
• Opportunity to join a fast-growing international iGaming product.
• High-impact role with direct influence on customer experience.
• Professional growth and career development opportunities.
• Collaborative, supportive, and ambitious team culture.
• Paid vacation and sick leave.
• Flexible working environment with opportunities to grow alongside the company.
   

Ready to help us deliver an exceptional player experience?

Apply now and become part of the Pelkino team!

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

We are currently looking for an SEO Manager ⭐️ to join our team to create and implement SEO strategies for our clients that will significantly impact their businesses.

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page and Off-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page and Off-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

We’re building a team where everyone is accountable for their own metrics and has the freedom to experiment. We work with large budgets, complex Tier-3 markets, and challenges that can’t be solved with a one-size-fits-all approach. If you’re passionate about iGaming and want to grow as part of a strong team - join us.

Requirements

• 1+ years of experience as a Media Buyer in iGaming (gambling)
• At least 1 year of experience with Google Ads is required
• Experience managing large budgets
• Results-oriented mindset and accountability for your metrics
• Willingness to test new partnerships, creatives, and approaches to scaling
   

Responsibilities

• Managing large advertising budgets with a focus on efficiency, profitability, and sustainable scaling
• Optimizing advertising campaigns for different GEOs, taking into account the specifics of each market
• Identifying and testing non-standard solutions to attract high-quality traffic
• Collaborating closely with the team, sharing knowledge, and supporting team development
• Launching campaigns in Tier-3 GEOs with diverse audiences and behaviors
   

What we offer:

• 28 days of vacation
• Remote work — choose any corner of the world to “be with us”
• Support for your learning and professional development through external courses and educational activities (conferences, webinars, etc.)
• Benefit Café: reimbursement for sports activities, English language courses, and mental health support
• Health insurance
• Financial support during difficult life situations—we understand that this is an extremely challenging time for every Ukrainian, so we’re here for you not only on the “good days” but also on the “tough ones.”
• Employee referral program. The opportunity to directly influence business development and hiring strategy at a rapidly growing international company.

 
Hiring process: Recruiter interview → Interview with Hiring Manager → Reference check → Job Offer.

💌 It takes 7 days to review your resume.
If you haven’t heard back from a recruiter, it means your experience doesn’t currently match the requirements for this role—we’d be happy to stay in touch about other job openings!
 

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Greek (GR) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Greek market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Greek audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Greek market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Greek market (GR GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a Casino Manager with hands-on experience in online casino operations who will take ownership of the day-to-day casino product: game content, lobby management, bonuses, providers, performance analysis, and player-related cases.

We need someone who understands how an online casino works from the inside — comfortable working with Casino Admin Panels, configuring bonuses, analyzing game performance, and investigating game and bonus-related issues.

What You Will Do

Casino Content & Lobby Management

• Manage the game lobby, categories, filters, and game collections.
• Manage game positioning across Featured, Recommended, New Games, and other sections.
• Create seasonal and promotional game collections.
• Monitor game performance and optimize visibility and positioning.
• Control game availability and GEO restrictions.
• Coordinate new game releases, replacements, and removals.

Game Providers Management

• Communicate with game providers and aggregators on operational and promotional topics.
• Coordinate the integration and launch of new providers and games.
• Coordinate new releases, promotional activities, and special conditions.
• Handle operational and technical game-related issues.
• Work with game sessions, rounds, bet/win discrepancies, and other game incidents.
• Monitor the performance of individual games and providers.

Casino Performance & Analytics

• Monitor key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Analyze game and provider performance.
• Identify top-performing and underperforming casino content.
• Analyze player behavior and gaming preferences.
• Prepare regular reports and recommendations based on performance data.

Casino Promotions & Bonuses

• Plan and launch casino promotions.
• Create and configure bonuses in the Casino Admin Panel.
• Control bonus mechanics, activation conditions, and eligibility criteria.
• Ensure bonuses are available to the correct player segments.
• Monitor automated bonuses and verify correct bonus crediting and wagering.
• Work closely with CRM/Retention teams on casino-related campaigns.
• Analyze bonus and promotional campaign performance.

Retention & VIP

• Collaborate with CRM/Retention teams on casino-related campaigns.
• Define and manage casino player segments.
• Prepare relevant offers for VIP and high-value players.
• Use player and gaming data to support retention and reactivation campaigns.

Player Cases & Troubleshooting

• Handle game and bonus-related cases escalated by the Support team.
• Investigate game sessions, rounds, bets, wins, and bonus history in the Admin Panel.
• Resolve cases involving stuck games, missing bets/wins, incorrect bonus crediting, or wagering issues.
• Request additional information from providers and aggregators when required.
• Make decisions on cases and provide Support with the final resolution.
• Identify recurring issues and coordinate their resolution with relevant teams.

Player Feedback & Compliance

• Monitor player feedback across review and affiliate platforms.
• Identify recurring complaints, product issues, and negative trends.
• Coordinate with Support/Operations on relevant player cases.
• Escalate critical issues to responsible teams.
• Use player feedback to identify opportunities to improve casino content and product experience.
• Control GEO and game restrictions.
• Ensure casino operations comply with Responsible Gambling requirements together with relevant teams.

What We Expect

• 1+ year of experience in iGaming / online casino.
• Hands-on experience working with a Casino Admin Panel.
• Mandatory experience configuring and managing casino bonuses.
• Understanding of key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Understanding of game lobby management, casino content, player segmentation, and promotional mechanics.
• Ability to analyze performance data and make data-driven decisions.

Will be a plus:

• Experience working directly with game providers and aggregators.
• Experience investigating game sessions, rounds, bets, wins, and bonus history.
• Experience resolving complex game and bonus-related cases.
• Experience working with VIP / high-value players.
• Experience collaborating with CRM/Retention teams.

Job Description

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 1-4 years of commercial experience as an Automation QA Engineer.
• Hands-on experience with automation framework design and implementation.
• Proficient in Python, Pytest and Playwright for automated UI/API testing.
• Familiarity with test management tools (e.g., TestRail, Zephyr) and reporting tools (e.g., Allure, ReportPortal).
• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI).
• Solid understanding of SDLC, test methodologies, and QA processes.
• Experience with load and performance testing tools (e.g., JMeter, Gatling).
• Strong attention to detail, with excellent analytical and problem-solving skills.
• High level of proactiveness and the ability to drive tasks independently.
• Excellent written and verbal communication skills, including client-facing presentations

Preferred Skills:

• Basic familiarity with Apache JMeter for load and performance testing, supporting the evaluation of system behavior under stress.
• Foundational understanding of cloud platforms (e.g., AWS, Azure, GCP) and their services, particularly as they relate to hosting and scaling test environments.
• Basic knowledge of Kubernetes for orchestrating containerized applications, which can be beneficial for managing complex test infrastructure.
• Basic knowledge of AI agent tools such as Claude, and experience of using them for AQA work

Job Responsibilities

We are looking for a Junior-Mid Automation QA Engineer who will help design and implement automated tests adopting AI technology, working under senior guidance. This role requires a proactive and solution-oriented individual who can.independently propose ideas, contribute to automation initiatives, and clearly demonstrate the value of automation testing to both internal teams and our client.

You will play a critical role in shaping our QA processes and ensuring high product quality through smart, scalable automation solutions. Some of your duties will include but not limited to

• Develop and maintain high-quality automated test suites using Python and Playwright.
• Ensure robust test coverage through well-structured, reusable test cases.
• Integrate automated tests into the CI/CD pipeline to enable continuous testing.
• Contribute to performance and load testing initiatives using tools such as JMeter or Gatling.
• Analyze test results and generate comprehensive reports using test case management and reporting tools.
• Advocate for test automation best practices across development teams.
• Communicate effectively with internal and client stakeholders, clearly articulating automation approaches, benefits, and results.
• Reviewing, and improving the QA related documentation and work of other QA engineer
• Adopting AI tools to implement automated tests for existing client manual tests for existing services.
• Adopting AI tools to establish and maintain AI-driven Self-Healing CI/CD

Department/Project Description

Our client is a leading telecommunications and internet service provider based in Japan, offering a range of innovative solutions including network services, cloud computing and security solutions to businesses and individuals. By leveraging the technological expertise gained through providing Internet connectivity services, the company has expanded its business portfolio as a total solutions provider, offering outsourcing services that include cloud computing, Wide-Area Network (WAN) services, systems integration services, and more.

Moving all information online has necessitated expanding their cloud service capabilities to remain competitive with other leading market players in this field. A set of our projects will focus on extending these services' capabilities and functionalities, including the development of new modules and more, to meet this demand.

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

What Success Looks Like in Year One

• You demonstrate a strong understanding of the AWS services and infrastructure components monitored across customer environments, including customer-specific dependencies, alerting logic, and operational context. You use this knowledge to perform efficient root cause analysis and reduce investigation time during incidents.
• You demonstrate confident hands-on experience with the core monitoring toolset, including Datadog, CloudWatch, Grafana, Zabbix, and PagerDuty. You can independently configure monitoring for a new customer from scratch, including alerting, dashboards, and escalation flows tailored to the customer’s infrastructure and operational requirements.
• You demonstrate strong Сustomer Obsession, critical thinking, and analytical skills by going beyond alert acknowledgment to analyse patterns across metrics, logs, and events. You apply logical reasoning to identify root causes, distinguish false positives from real issues, improve alerting quality based on your findings, and help translate this ownership mindset across the team.
• You take effective ownership of customer issues, coordinate confidently with internal and external stakeholders, including DevOps, FinOps, AWS Support, and AWS TAMs.
• You can confidently act as the main engineer on shift, support new team members during their ramp-up, and help your shift partner follow the team’s operational flow, communication standards, and escalation process.

• You have successfully achieved the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect - Associate certifications, and continue developing your AWS expertise by preparing for additional certifications aligned with your professional growth path.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and websites that help our clients achieve their business goals.
 

Why This Role Excites You

• Work on a complex product with real business impact.
• Be a key link between the client, designers, developers, and project management.
• Directly influence business logic, requirements, and product decisions.
   

Key Responsibilities

• Conduct interviews and workshops with stakeholders to identify and clarify business needs.
• Analyze and document business processes, rules, roles, permissions, statuses, and edge cases.
• Create user stories, use cases, user flows, and acceptance criteria.
• Build process diagrams using BPMN, flowcharts, and state diagrams.
• Create low-fidelity wireframes and work with Figma designs.
• Manage change requests and assess their impact on scope, timelines, and budget together with the PM.
• Clarify requirements and business logic for designers and developers throughout the development process.
• Validate implemented functionality against documented requirements and participate in acceptance testing.
   

What We're Looking For

• Experience as a Business Analyst in software development, preferably with B2B products such as ERP, CRM, LMS, or SaaS.
• Strong requirements analysis and documentation skills.
• Practical experience with user stories, use cases, and acceptance criteria.
• Experience with BPMN/UML, Miro or similar tools, Figma, and ClickUp.
• Understanding of web development basics: frontend/backend, APIs, roles and permissions, and basic data structures.
• Strong communication and stakeholder management skills.
• Ukrainian: fluent, both written and spoken.
• English: Intermediate (B1) or higher.
   

Nice to Have

• Experience in EdTech or LMS products.
• Experience with ERP/CRM systems.
• Understanding of multi-tenancy, roles, permissions, and feature configuration.
• Experience with UX analysis or Customer Journey Mapping.
   

Why Join Us

• Real impact on product decisions and business logic.
• Direct communication with the client, team, and management.
• Remote, office in Lviv, or hybrid format.
• Full-time or part-time cooperation.

We're looking for a Programmatic Media Buyer to launch, manage, and optimize programmatic campaigns in the betting and gambling vertical, turning performance data into results that hit our KPIs.

Hands-on experience with DSPs (DV360, The Trade Desk, Adtarget, Admixer, or similar) is a key requirement, and candidates with proven programmatic buying experience will be considered with priority.

Key Responsibilities: 

• Develop and execute programmatic advertising campaigns in the betting and gambling industry
• Monitor and optimize campaigns to meet goals and KPIs
• Analyze campaign performance data and provide regular reporting
• Work with creative teams to develop ad creative and landing pages
• Stay up-to-date with industry trends and changes in programmatic advertising technology
• Build relationships with programmatic vendors and platforms to ensure campaign success

Manage budgets and pacing across campaigns

Skills and Experience Needed:

• Strong understanding of digital marketing fundamentals: media buying principles, placement selection, audience targeting, and campaign performance evaluation (CPM, CPC, CPV, CTR, VTR, reach/frequency, and conversion metrics)
• Strong understanding of advertising technologies, programmatic buying
• Experience in working with programmatic platforms (for example working with any DSPs such as DV360, The Trade Desk, Adtarget, Admixer etc
• Experience in working and understanding tracking and ad serving systems such as Voluum, Keitaro etc
• Proficiency in data analysis and reporting tools is required
• Basic Excel and Google Sheets skills are also highly required
• Experience in working with Tableau could be an advantage
  
  What we offer:
• 28 days of vacation
• Remote work — choose any corner of the world to “be with us”
• Support for your learning and professional development through external courses and educational activities (conferences, webinars, etc.)
• Benefit Café: reimbursement for sports activities, English language courses, and mental health support
• Health insurance
• Financial support during difficult life situations—we understand that this is an extremely challenging time for every Ukrainian, so we’re here for you not only on the “good days” but also on the “tough ones.”
• Employee referral program. The opportunity to directly influence business development and hiring strategy at a rapidly growing international company.

Hiring process: Recruiter interview → Interview with Hiring Manager → Reference check → Job Offer.

💌 It takes 7 days to review your resume.
If you haven’t heard back from a recruiter, it means your experience doesn’t currently match the requirements for this role—we’d be happy to stay in touch about other job openings!

Position Overview

We are looking for a Junior SRE / DevOps Engineer to join our infrastructure team and help support Kubernetes environments, CI/CD pipelines, application deployments, and production systems.

This role is a good fit for someone who already has basic hands-on experience with Linux, containers, Kubernetes, and CI/CD and wants to grow into an SRE / DevOps position.

Responsibilities

• Support Kubernetes-based environments.
• Assist with application deployments and CI/CD pipelines.
• Work with Jenkins pipelines.
• Support Java application build processes using Maven (mvn).
• Help troubleshoot deployment and infrastructure issues.
• Monitor applications and infrastructure.
• Work with logs, metrics, and alerts.
• Assist with infrastructure automation.
• Maintain technical documentation.
• Work with developers and senior DevOps/SRE engineers on production issues and improvements.

Required Skills

• Basic Linux administration skills.
• Basic understanding of Kubernetes.
• Understanding of Docker and containers.
• Basic experience with Jenkins or another CI/CD system.
• Basic understanding of Maven (mvn) and Java application build processes.
• Understanding of Git.
• Basic networking knowledge: DNS, TCP/IP, HTTP/HTTPS.
• Ability to read logs and troubleshoot basic application or infrastructure issues.
• Basic scripting skills with Bash or Python.
• Willingness to learn and work with production infrastructure.

Nice to Have

• Experience with Helm.
• Experience with Prometheus and Grafana.
• Basic knowledge of cloud platforms such as AWS, Azure, or GCP.
• Experience with Terraform or other Infrastructure-as-Code tools.
• Knowledge of Dremio.
• Basic understanding of Apache Arrow.
• Experience with PostgreSQL or object storage.
• Understanding of SRE concepts such as monitoring, alerting, availability, and incident response.

What We Expect

We do not expect a Junior engineer to know everything.

The important things are strong fundamentals, willingness to learn, and the ability to investigate problems instead of only following predefined instructions.

The engineer will work together with more experienced team members and gradually take more responsibility for CI/CD, Kubernetes, monitoring, and production infrastructure.