Jobs

We are inviting you, a highly motivated and results-oriented Security Operations Analyst to join our team on a full-time basis.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• Monitor prioritized security alert queues and validate whether alerts indicate genuine security risks.
• Perform initial and in-depth investigations of security alerts and suspected incidents across endpoint, identity, authentication, network, cloud, and other relevant environments.
• Enrich investigations by correlating endpoint, identity, authentication, network, service, asset, user, timeline, and business context from multiple data sources.
• Classify security events, assess severity and potential impact, identify affected users and assets, and determine the scope of suspicious activity.
• Develop investigation timelines, collect relevant evidence, identify potential attack techniques, and document findings and conclusions in the case-management system.
• Close false positives and benign activity with appropriate justification, and execute approved low-risk response actions through established runbooks.
• Escalate complex or high-impact incidents, privileged-account compromises, and production-impacting cases to the appropriate teams or Incident Response.
• Conduct proactive threat hunting and investigate suspicious activity that may not have triggered existing security detections.
• Identify recurring false positives, detection gaps, and opportunities to improve alert quality, investigation procedures, and operational efficiency.
• Maintain clear investigation records, handover notes, and contribute to the continuous improvement of SOC processes and runbooks.

Requirements

• At least 1+ year of hands-on experience in security operations, including security alert triage and incident investigation, with practical exposure to SIEM, EDR/XDR, and case-management platforms.
• Ability to build searches and queries, filter security events, and correlate related activity across multiple data sources using SIEM query languages such as KQL, EQL, ES|QL, or SPL.
• Understanding of common endpoint, identity, authentication, network, DNS, HTTP, cloud, and service audit telemetry.
• Working knowledge of Windows and Linux operating systems, TCP/IP, DNS, HTTP, authentication mechanisms, access control, and common attack techniques.
• Ability to distinguish true positives, false positives, and benign activity; assess preliminary severity; identify affected users and assets; and determine when further investigation or escalation is required.
• Understanding of common attack patterns, including phishing, credential abuse, malware execution, privilege escalation, lateral movement, and suspicious account activity.
• Basic knowledge of Indicators of Compromise (IOCs), threat intelligence, reputation sources, and the MITRE ATT&CK framework.
• Ability to conduct structured investigations, build concise incident timelines, correlate evidence, and document investigation findings, actions, conclusions, and escalation notes.
• Understanding of incident response fundamentals, including containment, eradication, and recovery, as well as the importance of following established response procedures.
• Good analytical thinking, attention to detail, and the ability to communicate technical findings clearly.

Will be a plus

• Simple Python or PowerShell scripts for investigation and enrichment
• Exposure to cloud, email-security, or SaaS audit logs and common phishing-investigation workflows
• Practical cybersecurity labs or an entry-level certification such as Security+ or CySA+
• Experience with MacOS

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical budget
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Job Description

• 1+ years of experience in DevOps/Release engineering
• Solid knowledge of GCP ecosystem
• Knowledge of AWS ecosystem
• Kubernetes, Terraform and Kubernetes
• Strong experience in building CI/CD pipelines for Backend, Web and Mobile
• Experience with scripting Python, Bash scripting
• DataDog - nice to have
• Upper-Intermediate English Level
• Ability to work in team
• Ability to resolve problems independently

Job Responsibilities

DevOps engineer will help the team to setup new environments as well as refactor existing ones.

DevOps engineer will work on tasks to setup continuous delivery process from scratch for complex media pipeline including deployment, automation and release flow.

DevOps engineer will propose, architect and implement CI/CD solutions and work together with client's DevOps team to setup release pipeline

Department/Project Description

Customer is successful world class big media corporation that owns and produces media content delivered to various home media entertainment platforms, mobile and web platforms.

We’re looking for a Python Full-Stack Developer with 1–2 years of experience to help build and maintain web applications and backend services.

You’ll work closely with experienced engineers to develop new features, integrate APIs, and contribute to reliable, user-friendly applications while continuing to grow your technical skills.

What you’ll do

- Develop and maintain backend services and REST APIs using Python
- Work with frameworks such as FastAPI, Django, or Flask
- Build and maintain frontend components using JavaScript or TypeScript and React
- Work with relational databases such as PostgreSQL or MySQL
- Write clean, maintainable, and testable code
- Integrate third-party APIs and external services
- Write unit tests and participate in code reviews
- Troubleshoot bugs and improve application performance
- Use Git for version control and collaborate with the development team
- Participate in technical discussions and contribute to improving existing solutions
- Document technical implementations when needed
 

What we’re looking for

- 1–2 years of commercial experience in Python development
- Good knowledge of Python fundamentals and object-oriented programming
- Familiarity with at least one Python web framework, preferably FastAPI or Django
- Understanding of REST APIs and HTTP fundamentals
- Experience working with SQL databases, preferably PostgreSQL
- Basic knowledge of JavaScript or TypeScript, HTML, and CSS
- Familiarity with React or another modern frontend framework
- Understanding of Git, unit testing, and software development best practices
- Basic knowledge of Docker and application deployment concepts
- Good problem-solving skills and willingness to learn
- Intermediate English or higher
 

Nice to have

- Experience with asynchronous programming in Python
- Familiarity with Redis or other caching solutions
- Experience with cloud platforms such as AWS, Azure, or GCP
- Familiarity with CI/CD pipelines
- Experience integrating AI APIs or working with LLM-based applications

🎁 What we offer
- 100% remote work
- Flexible working hours
- Competitive compensation
- Paid vacation and sick leave
- Health insurance / medical support
- Professional development and learning opportunities
- A friendly, supportive team with direct communication
- The opportunity to work on challenging international projects

🔴 about the company
whiteout is an international media buying agency born in ukraine, specializing in the gambling and betting verticals. backed by venture capital, they’ve already established digital activity across 30+ countries — from latam to southeast asia. at their core, they’re a team of passionate igaming experts. energetic, ambitious, and laser-focused on results — we move fast, think big, and never settle. if you’re hungry to grow and thrive in a high-performance environment, you’ll feel right at home with them.
 

🔴 the role
as we scale, we are seeking an Junior UAC Media Buyer.
 

🔴 what you will be working on

• support the launch, monitoring, and optimization of Google Ads campaigns in Tier-1 markets;
• work with Android apps and PWA applications, learning how to optimize campaigns for performance and growth;
• collaborate closely with experienced media buyers and learn how to analyze campaign performance and maximize ROI;
• work with existing strategies and approaches while gradually developing your own expertise;
• stay up to date with industry trends, platform updates, and competitor strategies.
   

🔴 your background

• at least 3 months of experience with Google Ads and a basic understanding of the platform and its interface;
• basic understanding of the iGaming industry;
• any hands-on experience with UAC or PPC campaigns;
• experience with Android apps or PWA applications would be a plus.
   

🔴 what we offer:

• flexibility and freedom: choose fully remote, hybrid, or office-based work yourself;
• strong team: work alongside some of the industry’s top talent;
• career development: take courses, attend top-notch conferences;
• health support: paid vacation and sick leaves, and access to a corporate psychologist;
• corporate culture: enjoy off site parties, team-buildings, sport events, and corporate gifts.
   

let`s talk.

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.

We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.

Scale faster. Grow smarter.
 
We’re growing the team and looking for a BizDev / Partnership Manager. You’ll be the link between the company and our partners and will directly shape our growth.
 

What you’ll do:

• Build and grow relationships with our existing partners and clients. This is not a cold sales role: you’ll work with the current client base
• Find growth opportunities within existing partnerships and expand them
• Represent the company at international industry conferences and events
• Work closely with our US team, so your schedule may be partly shifted from European hours
• Be closely involved in how the company works, including our product and our partners’ needs.
   

What we’re looking for:

• Experience in white-hat verticals such as e-commerce, mobile apps, SaaS or fintech
• English at C1 level or higher, for confident negotiations, calls and written communication
• Drive to earn, grow and own your results
• Based in Prague or ready to relocate, with the ability to work from our office or in a hybrid format.
   

Nice to have:

• Background in sales, business development or people partnerships
• Conference experience, such as networking, booth work, and setting up and running meetings.
   

What We Offer:

• Competitive compensation
• Flexible working hours
• All necessary equipment
• Paid vacation and sick leaves
• Educational support: reimbursement of certification, training, and a knowledge-sharing atmosphere
• Company events and multiple internal activities
• Open feedback and transparent direct communication
• Base salary plus quarterly performance bonuses
• Direct reporting to the CEO, with fast decisions and real influence on strategy
• An international team working across the US and European markets
• Business trips to key industry conferences
• Office in Prague.

We need a copywriter to help our Business Reputation Manager work on articles. The articles should be organic, SEO-optimized and written without AI assistance.
Here is an example of an article you’re going to work on: https://finance.yahoo.com/technology/ai/articles/efaq-publishes-investigation-alleged-scam-135900364.html

Some of our sites:
vinclarity.com - vehicle history reports

thathome.com - property records
efaq.com - psychological, educational, and just-for-fun quizzes

Key Responsibilities

• Write SEO-optimized articles that support brand reputation and rank for branded queries (e.g., “[brand] reviews”, “is [brand] legit”)
• Produce factual, well-sourced response articles when the team investigates reputation attacks and/or misleading claims
• Prepare content for third-party placements (guest posts, Medium, Quora)
• Coordinate with the Business Reputation Manager on research and topics to engage with

Requirements

• Solid professional copywriting experience; SEO/content background strongly preferred
• Excellent writing skills, with all content written by hand and no AI assistance
• Understanding of SEO fundamentals: keyword research, on-page optimization, search intent
• C1+ or Native level English, with a natural, conversational voice
• Able to sustain daily output at consistent quality
• Attention to detail and discretion

Nice to have

• Experience in reputation management or community management
• Experience writing for consumer subscription or app products

Conditions

• Fully remote setting
• Corporate devices (laptop, power station)
• Unlimited PTO (paid time off) policy
• Udemy courses

Hybrid work for Lviv region candidates

Nestlé Business Solutions (NBS) is a global team delivering smart, efficient solutions that keep Nestlé running worldwide. We combine technology and collaboration to simplify processes and create real business value.

Are you ready to join a multinational company and a dynamic team?

We’re excited to offer an opportunity for Junior Tax Support Specialist to join our finance team.

With you we will:  

• Prepare and provide Tax reporting (VAT Report, Intrastat, WHT Report, Local tax reports) to Retained organization on regular basis with compliance controls ensuring
• Detect and analyze discrepancies between balances in different ledgers or reports to determine their causes and resolve them.
• Follow up on tax legal changes and establish the processes accordingly
• Communicate with foreign stakeholders and colleagues all over the world
• Participate in KPIs trends , take part in improvement of existing processes by applying  problem-solving methodologies (GSTD,Scrum, Agile, Lean, DMAIC etc.)

Key requirements:

• University degree in Economics/Accountancy/Finance/International relations
• Knowledgeable in taxes, especially in VAT system
• Skilled in MS Office, particularly in MS Excel
• Able to manage big volume data (extraction, analysis)
• Responsible, attentive to details and result-oriented with strong analytical, communication and time-management skills
• Have Intermediate English level or higher

Let’s Talk Benefits:  

• Competitive package: annual salary review and annual bonus, 28 paid vacation days, paid sick leave, medical insurance, IT Club discounts
• Work arrangements: hybrid in Lviv region or fully remote across Ukraine, official employment, standard schedule 9:00–18:00 with a flexible lunch break, company-provided equipment
• Corporate culture: international environment, diverse and inclusive teams, strong internal communities, knowledge sharing.
• Well-being: mental health support program
• Grow with us: onboarding & mentorship from day one (buddy program for newcomers), professional development opportunities
• Stay active: support for sports and wellness activities

• We care: socially responsible company values: Наші історії - покращуємо якість життя, сприяємо здоровому майбутньому

   

Nestlé Business Solutions Lviv is where innovation meets opportunity. Join us and help create value for Nestlé and for millions of consumers worldwide.

At Nestlé, we are committed to fostering an inclusive and respectful hiring experience from the very first interaction. We aim to make our recruitment process accessible for everyone, and we continuously work to create a fair and welcoming experience for all candidates. 

Individuals with disabilities are encouraged to apply, and we are open to offer support confidentially throughout the interview, assessment, and onboarding process. 

Join Nestlé and become part of a culture defined by respect, inclusion, and equity. Our commitment to these values ensures that everyone feels valued and accepted. 

Your Journey with Us: 

CV review - Interview with Recruiter - Interview with Hiring Manager -  Job offer - Welcome aboard! 

About Us
We are a performance-driven team working on the traffic side of iGaming. We drive quality traffic to casino and betting products and build long-term partnerships with products and affiliate networks. We are growing and looking for a teammate to strengthen our partnership direction.
 

Who We’re Looking For
We’re looking for a proactive Business Development / Partnership Manager with iGaming experience from the traffic side. You will find new partners, negotiate deal terms, and keep our partner accounts running smoothly.

Please note: this is not an Affiliate Manager role on the casino side. We work from the traffic side, offering our traffic to products and networks.

About You
You understand how traffic deals work in iGaming and know how to turn a conversation into an agreed partnership. You are structured, comfortable in negotiations, and careful with numbers, reconciliations, and payouts.

What Awaits You

• Direct impact on traffic volume and revenue
• A team that understands the iGaming traffic side
• Clear tasks and transparent processes
• Opportunity to grow into BD Manager / Head of Partnerships

Requirements

• Business development experience in iGaming from the traffic side: arbitrage team, webmaster, or agency
• Own base of contacts among products and affiliate networks
• Understanding of deal models and terms: CPA, RevShare, Hybrid, baseline, caps, hold
• English B2

Nice to Have

• Experience with affiliate tracking platforms and partner dashboards
• Understanding of key iGaming GEOs and traffic sources

Responsibilities

• Reach out to products and affiliate networks and offer our traffic
• Negotiate terms (CPA / RevShare / Hybrid, baseline, caps, hold) and pass the agreed details to the internal team
• Manage partner dashboards: statistics, reconciliations, and payouts

Language Requirements
English: А2 – Pre-Intermediate

About the Company

We are an international iGaming technology company providing casino platform solutions and proprietary casino games to B2B partners. We are expanding our commercial team and looking for a business development professional to develop new partnerships and grow our presence in Spanish- and Portuguese-speaking markets.

Responsibilities

• Identify and acquire new B2B clients, including online casino operators, sportsbook operators, game aggregators, and platform providers.
• Develop and manage relationships with key decision-makers.
• Generate leads, conduct business negotiations, and close commercial deals.
• Build and execute business development strategies for Spanish- and Portuguese-speaking markets.
• Represent the company at industry events and iGaming exhibitions.
• Maintain a strong sales pipeline and achieve agreed commercial targets.

Requirements

• Fluent English and fluent Spanish or Portuguese; Brazilian Portuguese is a strong advantage.
• Previous experience in B2B sales, business development, or partnerships.
• iGaming experience is strongly preferred, particularly with casino platforms, game providers, aggregators, or online operators.
• Strong negotiation, communication, and relationship-building skills.
• Ability to work independently, identify opportunities, and drive deals from first contact to closing.
• Willingness to work on-site in Limassol, Cyprus.

What We Offer

• An opportunity to join an international iGaming technology business.
• A role with real ownership over business development and market expansion.
• Competitive compensation with performance-based incentives.
• Opportunities to attend international industry events and build a global professional network.

Interested? Send us your CV and a short introduction highlighting your relevant B2B sales experience, language skills, and iGaming background.

Mint Innovations is a product IT company developing comprehensive solutions for last-mile delivery automation and OOH (Out-of-Home) infrastructure. We combine software, hardware (electronics & metal body design), and IoT to create technologies that work in the real world.

Today our team is 140+ specialists working on large-scale international products for customers in Ukraine, Europe, and other markets.

As the company continues to grow, we are looking for a Business Analyst who will strengthen our product and technology direction and help us scale and elevate our products to a new level.

Key Responsibilities

• Analyze operational processes and usage scenarios of parcel lockers and other OOH solutions from the perspective of operators, customers, and end users
• Work with requirements spanning software, hardware, and embedded solutions simultaneously, taking into account the interdependencies between them
• Analyze operational and product data (occupancy, turnover, dwell time, redirections, etc.) to identify opportunities for product and network optimization
• Gather, analyze, and formalize business, user, and functional requirements
• Translate business needs into clear and understandable requirements for technical teams
• Analyze and describe business processes, identify pain points and opportunities for improvement
• Create and maintain business requirements, functional requirements, and other necessary documentation
• Break down complex requirements to a level understandable for technical teams
• Work together with Delivery Managers to define scope of work, priorities, and expected outcomes
• Identify dependencies, constraints, risks, and potential conflicts within requirements
• Ensure requirements traceability throughout their entire lifecycle — from gathering the need to implementation and verification of the result
• Collaborate with developers and technical specialists to clarify requirements and find optimal solutions
• Communicate with international customers to clarify requirements, align expectations, and provide support at all stages of cooperation
• Collaborate with the QA team on preparing test scenarios and acceptance criteria
• Participate in team activities necessary for task delivery
• Keep the backlog and its related documentation up to date
• Analyze requirement changes and assess their impact on scope, timelines, resources, and related functionality
• Validate implemented functionality against business requirements and expected outcomes
• Participate in UAT and support stakeholders during functionality acceptance
• Conduct data analysis and use it to validate hypotheses and support product decisions
• Continuously improve processes for working with requirements, documentation, and cross-team collaboration

Requirements

• 1–2+ years of experience as a Business Analyst
• Experience working with products combining software, hardware, and/or embedded solutions is a plus
• Strong skills in gathering, analyzing, and formalizing requirements (business/functional/non-functional requirements)
• Experience with requirements documentation (User Stories, BRD/FRD, etc.)
• Analytical mindset, ability to work with data and draw product conclusions from it
• Experience working with international customers
• Understanding of Agile/Scrum methodologies, experience working in cross-functional teams
• Ability to decompose complex requirements and manage dependencies and risks
• Experience participating in UAT and validating functionality
• English proficiency — B2 or higher

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.
• English at the office

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are currently seeking a Customer Support Representative (Hospitality) to join our team.

This role is part of a newly launched international project in the hospitality industry, supporting guests throughout their stay and ensuring they receive exceptional service at every stage of their journey.

You'll communicate with guests across multiple channels, helping them with booking-related questions, property access, reservations, and other service requests. We're looking for professionals who genuinely enjoy helping people, stay calm under pressure, and believe that every interaction should leave guests with a positive impression.

Working schedule:

• Monday–Sunday;
• 5 shifts per week on a rotating schedule, 2 obligatory night shifts, first couple of months no night shifts;
• Shift options:
  • 07:00–16:00 CET
  • 15:00–00:00 CET
  • 23:00–08:00 CET
• 30-min. lunch break;
• +25 min. sanitary break
• Schedules are shared one week in advance.

Your future responsibilities include:

• Providing support to guests via phone calls, email, chat, WhatsApp, and online booking platforms;
• Assisting guests with booking questions, reservation updates, and property access;
• Delivering service with a true hospitality mindset, always putting the guest experience first;
• Resolving guest inquiries efficiently while maintaining a warm, professional, and empathetic tone;
• Escalating critical cases, such as refund requests, legal matters, or complaints requiring special attention, to the appropriate internal teams;
• Accurately documenting customer interactions using internal systems and tools;
• Collaborating with teammates to ensure a seamless and consistent guest experience.

Communication channels:

• Phone calls;
• Email;
• Live chat;
• WhatsApp;
• Online booking platform messages.

Needed experience & skills:Required:

• German (B2+) and English (B2+)
• At least 1 - 3 years of experience in Customer Support, Hospitality, or another customer-facing role;
• Confidence communicating with customers across multiple channels.

Soft skills:

• Strong problem-solving skills and the ability to think independently;
• Excellent written and verbal communication;
• A warm, guest-oriented communication style;
• Ability to remain calm and professional in challenging situations;
• Adaptability in a fast-changing environment;
• Strong multitasking skills without compromising service quality;
• Positive attitude and genuine team spirit.

Work with EverHelp is about:

• Fully remote collaboration;
• Working on an international hospitality project supporting guests from around the world;
• A welcoming, collaborative team environment where people genuinely support one another;
• Comprehensive onboarding and continuous support from experienced professionals;
• Opportunity to grow while working with a fast-growing international business.

Training program:

• Three-week paid onboarding program, including:
  • self-paced learning;
  • live online training sessions;
  • quizzes;
  • practice with real customer cases.
• You'll receive continuous guidance from experienced teammates throughout your onboarding.

What makes this role unique?

Hospitality is about much more than answering questions—it's about creating memorable experiences. Every interaction is an opportunity to make a guest feel welcome, supported, and valued.

You'll join a rapidly growing international project where adaptability, teamwork, and a genuine desire to help others are just as important as technical knowledge. While the environment can be fast-paced, you'll always have access to comprehensive training and 24/7 support from experienced colleagues.

Submit your resume and join our team! 🚀

Про проєкт:
Інноваційний стартап, що працює на перетині AI та real-time комунікацій.
Мета — створити сучасний web-додаток із розумними алгоритмами, швидкою взаємодією та self-hosted інфраструктурою.

Ваші задачі:

• Розробка та підтримка web-додатку на Next.js.
• Інтеграція real-time функцій через WebRTC / LiveKit.
• Робота з Supabase (Postgres), включно з локальним розгортанням.
• Створення інтерфейсів із Tailwind CSS + shadcn/ui.
• Оптимізація архітектури, CI/CD, GitOps, деплой на Vercel.
• Активне використання AI-інструментів (ChatGPT, Gemini, Claude, Cursor) у процесі розробки.
   

Основні вимоги (Must-have):

• Глибокі знання Next.js та екосистеми React.
• Досвід Full-stack розробки на TypeScript / JavaScript.
• Практичний досвід роботи з WebRTC (чат або відео-застосунки).
• Знання одного з ORM — Drizzle (перевага) або Prisma.
• Володіння Git / GitOps.
• Регулярне використання AI-асистентів у розробці.
   

Буде плюсом:

• Інтеграція Stripe або робота з Firebase.
• Знання Docker, GitLab CI/CD, досвід налаштування пайплайнів.
• Розуміння Cloudflare Workers або Edge Computing.
• Базові знання Python

CXntury is looking for a Full-Stack Developer who enjoys taking ownership and building features end-to-end — from database to UI.

You’ll work with a production product, improve an existing codebase, and use AI coding tools as a real part of your everyday engineering workflow.

What you’ll work with

• Node.js + React
• JavaScript / TypeScript
• Firebase: Cloud Functions (2nd gen), Firestore, Auth, Hosting, Emulator Suite
• Google Cloud: Cloud Run, Cloud Tasks, Cloud Logging
• Stripe: Connect, PaymentIntents, refunds, webhooks, holds & captures, idempotency

• GitHub Actions and CI/CD

   

What we’re looking for

• 1+ year of commercial experience shipping production software as a Full-Stack Engineer
• Strong Node.js and React skills
• Experience working with and maintaining a large existing codebase
• Ability to make focused improvements instead of rewriting everything from scratch
• Production experience with Firebase and Stripe
• Comfortable owning a feature independently — backend, database, frontend and deployment
• Daily hands-on experience with AI coding tools like Claude Code, Cursor, Copilot or similar
• You know how to use agentic AI workflows and, more importantly, how to review AI-generated code critically

• English B2+ for daily written communication

   

What we offer

• 🌍 International team and product
• 💻 Remote-friendly environment
• 🤖 AI-first engineering culture
• 🚀 Real ownership and autonomy
• 📈 Opportunity to grow with the product

• 🤝 Small team with direct communication and minimal bureaucracy

   

Ready to build, improve and ship? Let’s talk!

💡About Epom:

We are an ecosystem of ad tech solutions built for meaningful advertising. Our brand is an early adopter of programmatic and ad tech innovations. We entered the industry at its dawn and honed an ad serving technology to perfection.

Today, we produce solid pieces of ad technology to empower brands, agencies, and networks. We make ad tech accessible, transparent, and effective for our clients. On the other side, we are flexible, friendly, and value the human approach to the business.

📈Your Responsibilities:

• Increasing clients’ profitability (helping them spend more and earn more);
• Onboarding clients (teaching them about new functionality and product updates);
• Conducting platform demos for potential clients as needed;
• Data analysis, inventory management, and assistance in campaign launches;
• Upselling clients as needed;
• Handling critical/complex/high-priority issues, and making independent decisions regarding team issues;
• Obtaining, aggregating, and communicating customer feedback to product and business teams (measuring customer satisfaction and expectations of working with the product).

🪄Your Experience & Skills:

• Fluent English skills;
• Experience in launching advertising campaigns and working with self-serve traffic buying platforms, as well as experience in traffic buying on the side of a direct advertiser (product owner) would be a plus;
• Experience in account management and upselling;
• Experience in conducting monthly calls with clients and the finance department;
• Ability/willingness to work independently;
• Using common sense and a sense of urgency in the decision-making process when assessing problems/situations;
• Ability to communicate effectively with clients, show empathy, help the client, and teach them (since our goal is to build trusting relationships with the client and be confident that our product truly helps their business).

💎We offer:

🔹 Great team ready to assist and give feedback on any stage to celebrate great results together;

🔹 Ongoing opportunities and personal growth in a leading ad tech company;

🔹 Flexible working hours (start your day between 9:00 and 11:00);

🔹 Wellbeing program;

🔹 PE accounting support;

🔹 Paid vacation and sick leaves;

🔹 Social events;

🔹 Good salary in USD that matches your skills and experience.

📌Interview stages:

🔸 Introduction to Epom (30 minutes): We’ll meet on Google Meet, get to know each other, and of course, discuss your experience and skills.

🔸 Interview with the Head of Sales and Team Lead (1 — 1.5 hours): We’ll meet on Google Meet / in our office for a detailed discussion about the position. We’ll discuss any questions you may have, and there will be a few case studies from the Head of Sales.

🔸 Job Offer: We’ll make you an offer that’s impossible to refuse, and we’ll be eagerly waiting to welcome you to our Epom team😎.

About product
Our product is an AI marketing service for solo founders and small teams. Our customers are English-speaking founders from all over the world. They reach us through the website chat (Crisp) and the support inbox. An AI agent handles the first line. A human steps in where a decision, hands-on help or an account check is needed.
We are looking for a Support Manager to own this second line end to end: from understanding the request to the customer reply and the ticket for engineers.
 

What you will do

• Handle customer conversations in Crisp and the support inbox in English. Reply fast, short and to the point, in one consistent company voice.
• Find the real cause instead of repeating what the customer said. Before replying, check the account in our internal tools.
• Bugs and feature requests: reproduce the issue, separate a bug from a product misunderstanding, describe the symptom and environment briefly, open a ClickUp ticket and tag the team in Slack. Get back to the customer once it is fixed.
• Manual account operations.

Tools we work in: Claude, Crisp, Stripe, ClickUp, Slack, Clerk, internal admin panel, Gmail.
 

What we expect

• 1+ year in customer support for a SaaS or another online product.
• Written English at B2 level.
• A habit of checking first and replying second.
• Resilience under pressure.
• Attention to detail.
• Ability to work independently.
• Understanding of how social networks work (Reddit, X, Facebook, Instagram, Threads) at the level of an active user: connecting accounts, limits, bans, the difference between a page and a group.

Nice to have

• Experience with Crisp, Intercom, Zendesk or a similar helpdesk.
• Experience setting up and working with an AI support chatbot.
• Confident use of Claude.
• Background in marketing or SMM.
• Basic understanding of how a web product works: what logs are, how to record a bug video, how to explain a problem to a developer.

What we offer 

• Health Insurance.
• GYM.
• English classes.
• 22 days off and 12 sick days.
• Paid national holidays.
• Teambuilding twice per year.
• Welcome box.