Jobs

Somma is looking for an AI Automation & Marketing Systems Specialist to help streamline agency operations, marketing workflows, lead generation systems, and internal processes. This role is ideal for someone who can build practical, efficient systems that support a fast-moving marketing agency and improve how we manage leads, client workflows, communication, and delivery.

You will be responsible for implementing and optimising systems across Notion, Claude, n8n, CRM pipelines, email marketing platforms, and other automation tools to improve efficiency, reduce manual work, and create better internal structure. This may include lead capture and follow-up automations, outreach workflows, pipeline management, email marketing setup, internal process automation, task management improvements, reporting workflows, and AI-supported systems for research, content support, and operations.

Desired start date: MARCH 2026

Key Responsibilities

• Implement and optimise systems across Notion, Claude, n8n, CRM platforms, and email marketing tools
• Build and improve lead generation, outreach, and pipeline workflows
• Automate lead capture, follow-up, client onboarding, task management, and reporting processes
• Create AI-supported workflows for research, documentation, and operational efficiency
• Connect tools through APIs, webhooks, and automation platforms

• Document workflows and support the development of scalable internal systems

   

Desired Skills

• AI automation
• Marketing systems implementation
• Notion setup and workflow design
• Claude workflow support
• n8n automation
• CRM pipeline setup
• Email marketing automation
• Lead generation systems
• API integrations and webhooks

• Process improvement and workflow optimisation

   

Bonus Skills

• Zapier or Make.com experience
• Agency or multi-client experience
• Understanding of marketing and content workflows
• Experience with AI agents and automation strategy

We are looking for someone proactive, organised, solutions-focused, and confident in building systems that make an agency run more efficiently.

Thank you and we look forward to hearing from you.
Regards. 

Somma is looking for a proactive and highly creative Digital Marketing & Graphic Design Specialist to support our team across client accounts. This role is ideal for someone who is both visually strong and strategically minded, with the ability to execute content, design assets, and support day-to-day digital marketing activities across multiple brands.

You will be responsible for designing engaging social media content, ensuring scheduled posts are accurate and aligned with the broader marketing strategy, supporting community engagement, and managing up to 5 client profiles per month. The role also includes creating newsletters for clients, designing newsletter assets, supporting outbound prospecting through cold outreach, and designing brochures, flyers, and other branded collateral when required.

We are looking for someone who is organised, detail-oriented, fast-moving, and confident working across different brands and industries while maintaining a high standard of design and communication.

Key Responsibilities

• Design social media posts and marketing assets for client accounts
• Review and ensure scheduled social media content is correct, on-brand, and aligned with strategy
• Manage community engagement across client platforms
• Support the management of up to 5 client profiles per month
• Create and design newsletters for clients
• Design supporting assets for email marketing campaigns
• Conduct cold outreach to prospects as part of business development support
• Design brochures, flyers, and other marketing collateral as needed
   

Desired Skills and Experience

• Strong Canva skills
• Email Marketing Management and Curation 
• Ability to spot trends, come up with creative content ideas and ability to do its own research on trending topics 
• Very motivated to increase engagement 
• Strong graphic design ability and attention to detail
• Proficiency in the Adobe Creative Suite, including:
  • Photoshop
  • Illustrator
  • InDesign
• Ability to follow brand guidelines while adapting across different client styles
• Strong written and visual communication skills
• Good understanding of social media marketing and content execution
• Ability to work independently in a remote environment
   

Bonus Skills

• Video editing skills
• Figma design skills
• Paid ADs Management 
• PR Management 
   

About the Role

• Remote position
• Full-time, 5 days per week
• Must be reliable, responsive, and able to manage deadlines across multiple projects
• Experience working in an agency or multi-client environment is highly regarded
   

If you are creative, organised, and passionate about digital marketing and design, we would love to hear from you.

Start date: ASAP 

thank you 

Metamindz is a fast-growing UK-based IT software company. We help by providing fractional CTOs-as-a-service, building digital products, hiring exceptional technical talent, and conducting tech due diligence for global clients. 

We’re currently looking for a Tech Lead to join our client - an award winning IoT company disrupting the smart locker market with innovation.

This is a full-time, fully remote opportunity for an experienced, hands-on leader to guide technology teams through a rapid scaling phase, ensuring product stability and high-quality innovation for notable clients like Microsoft and PWC.

Key Responsibilities:
 

• Actively contribute to architectural decisions, infrastructure scaling, and code reviews, focusing on Ruby on Rails and AWS environments. Collaborate with engineers to solve technical challenges directly.
• Lead, mentor, and grow a geographically dispersed team of software and hardware engineers. Foster a collaborative, open engineering culture that encourages feedback and innovation.
• Oversee the design, development, and delivery of software and hardware products. Ensure thorough decision-making, due diligence, and accountability in all aspects of product development.
• Drive architecture improvements and infrastructure scalability to handle increased platform demand. Ensure system reliability and security as the business scales.
• Work closely with internal teams, including product, sales, and operations. Translate technical decisions into clear business impacts and vice versa. Facilitate cross-departmental communication to ensure alignment.
• Implement and refine engineering processes to improve efficiency, quality, and delivery speed. Encourage innovation while maintaining a focus on stability and performance.
• Prioritise customer needs and feedback to shape product improvements. Work with stakeholders to refine requirements and ensure products exceed user expectations.
• Ensure all software and hardware products comply with relevant data security, privacy, and environmental regulations.

Requirements:

• Proven experience leading hands-on development and managing software and hardware engineering teams in IoT or similar fields.
  • Strong knowledge of distributed systems and experience addressing the challenges they present.
  • Effective code review skills, ensuring high-quality standards across development.
  • Awareness of the limitations and potential downsides of generative AI in software development.
• Strong background in Ruby on Rails, React, TS, AWS
• Demonstrated experience in system architecture and infrastructure scaling.
  • Solid understanding of software architecture, including the ability to evaluate trade-offs and apply the right design for different scenarios.
• Ability to perform technical deep dives, contribute directly to development efforts, and lead by example.
• Excellent decision-making skills with a focus on due diligence and evaluating long-term technical impacts.
• Experience managing geographically dispersed teams and remote collaboration.
• Strong communication skills, with the ability to engage with internal stakeholders across departments.
  • Proficiency in drawing UML diagrams or using modelling languages to communicate between stakeholders and the development team.
• Strong organisational and problem-solving skills with the ability to manage multiple projects.
• Flexibility to adapt to evolving project requirements and fast-paced environments.

What we offer:
 

• Fully remote opportunity with a competitive salary:
• Opportunities to work with leading industry clients on cutting-edge IoT projects.
• A supportive and innovative environment that fosters personal and professional growth.

• Regular training, development programs, and clear pathways for career advancement.

   

How to apply:

Please send a short blurb about yourself and your favorite ice cream flavor (mine is cherry) :)

#WeAreIn for jobs that impact everyone's life. 

Do you want to lead the way in tackling complex challenges in ASIC to FPGA conversion? We are seeking a motivated and experienced Senior FPGA Design Engineer to play a key role in converting full-chip microcontroller ASIC to FPGA. In this role, you will define FPGA design constraints, develop and debug RTL conversion scripts, and support the FPGA tools to ensure smooth ASIC RTL integration. Join our team in Lviv and help us solve intricate debugging issues while working closely with global prototyping and design teams. 

Are you in?

Key responsibilities in your new role
 

• Define and implement custom IP modules for FPGA tools
• Write and verify test benches for FPGA integration and participate in debugging sessions to ensure smooth ASIC to FPGA conversion
• Develop RTL conversion scripts to automate the ASIC RTL adaptation for FPGA
• Debug hardware/firmware co-execution challenges and analyze issues with a focus on system functionality
• Assist the firmware team by reviewing and debugging C-language test firmware used for FPGA verification
• Define coding rules to facilitate efficient and FPGA-friendly RTL adaptation
• Collaborate with the global FPGA prototyping team to improve and streamline the ASIC to FPGA prototyping flow

Qualifications and skills to help you succeed
 

• University degree in Computer Science, Electronics, or equivalent
• 5+ years of experience in Digital Design using FPGA
• Experience in large-scale FPGA development in Verilog or VHDL on Xilinx devices or other FPGA platforms
• Hands-on experience with lab FPGA debug methodologies (e.g., ChipScope, Mentor Certus, oscilloscopes, protocol analyzers)
• Familiarity with scripting languages (e.g., Perl, Python, TCL)
• Good level of English

Please send us your CV in English

We are a well-established international legal and consulting firm looking for a mid-level SEO Specialist to help strengthen our online presence and drive qualified leads through organic search.

This role is ideal for someone who understands SEO strategy, content optimization, and technical SEO, and has experience working with service-based businesses.

Responsibilities

• Develop and execute SEO strategies to increase organic traffic and rankings
• Conduct keyword research and competitor analysis
• Optimize website pages, landing pages, and blog content for search engines
• Perform technical SEO audits and recommend improvements
• Work with content writers to develop SEO-friendly content
• Monitor rankings, traffic, and performance using SEO tools
• Identify new opportunities for growth through organic channels
• Prepare monthly performance reports and SEO insights

Requirements

• 2–4 years of experience in SEO
• Strong knowledge of on-page, off-page, and technical SEO
• Experience with tools such as Ahrefs, SEMrush, Screaming Frog, Google Search Console, and Google Analytics
• Understanding of search intent, keyword clustering, and content strategy
• Experience with CMS platforms (WordPress preferred)
• Ability to analyze data and translate it into actionable insights
• Strong English communication skills
• Experience with international SEO / multi-country websites
• Basic understanding of link-building strategies

What We Offer

• Opportunity to work with a well-established international legal firm
• Flexible work environment (remote / hybrid depending on location)
• Competitive compensation based on experience
• Long-term collaboration and career growth opportunities
• Work on projects across multiple international markets

If you're interested, please send your CV and examples of SEO projects or case studies.

An international performance marketing company is looking for a Senior Google Ads Specialist to lead and scale its paid search activities. This role involves strategic ownership of the Google Ads channel, campaign optimisation, and mentoring junior team members.

Responsibilities:

• Take full ownership of the Google Ads channel and align strategy with business goals
• Plan, launch, and optimise high-impact Search campaigns, as well as cross-channel campaigns (Display, Shopping, Performance Max, YouTube, Remarketing)
• Design scalable campaign structures, bidding strategies, and targeting models
• Analyse performance data to optimise budgets and improve ROI
• Conduct in-depth audits and provide strategic recommendations
• Mentor junior specialists and ensure best practices across campaigns
• Lead A/B testing initiatives across creatives, landing pages, and structures
• Collaborate with leadership and cross-functional teams
• Stay updated on platform changes, trends, and innovations

• Resolve complex tracking, compliance, and delivery issues

   

Requirements:

• 5+ years of hands-on experience managing Google Ads in performance-driven environments
• Strong expertise in advanced campaign structures, bidding strategies, and multi-channel planning
• Experience with automation tools (Ads Scripts, API workflows, Ads Editor)
• Deep understanding of tracking, measurement, attribution models, Google Analytics 4, and Google Tag Manager
• Proven experience managing substantial advertising budgets
• Previous mentoring or leadership experience
• Strong analytical skills with advanced Excel/Google Sheets proficiency
• Experience with analytics/reporting tools (e.g., SQL, Tableau, Looker) is a plus
• Familiarity with PPC/SEO tools such as SEMrush, Ahrefs, and Similarweb
• Solid understanding of CRO, user behaviour, and landing page optimisation

• Strong communication skills and fluent English (additional languages are a plus)

   

Benefits:

• Competitive fixed monthly salary
• Performance-based bonus scheme
• Monday–Friday schedule (9:00–17:00) with flexible start and finish times
• Up to 25 days of annual leave plus 5 sick days
• Access to industry conferences and learning resources
• Supportive environment with clear career growth opportunities
• Support with obtaining a work visa in Cyprus if required

An international performance marketing company is seeking a Senior Programmatic Media Buyer (RTB) to lead high-budget campaigns and contribute to the development of its programmatic strategy. This role requires strong technical expertise, strategic thinking, and the ability to mentor junior team members.

Responsibilities:

• Plan, launch, and optimise large-scale RTB/programmatic campaigns across multiple ad networks
• Manage various ad formats including Banner, Native, Pre-roll, Push, and Pop-under
• Develop advanced bidding strategies, audience segmentation frameworks, and scaling approaches
• Perform daily optimisation to maximise ROI and long-term growth
• Conduct in-depth performance analysis to identify trends and new opportunities
• Forecast results, manage pacing, and scale budgets effectively
• Support tracking architecture and advanced measurement setups, including Google Analytics 4, postback URLs, custom events, and attribution models
• Mentor junior buyers and provide guidance on best practices
• Collaborate with creative teams to develop data-driven testing strategies
• Present insights and strategic recommendations to leadership

• Identify opportunities for automation and workflow improvements

   

Requirements:

• 5+ years of hands-on experience in programmatic media buying (RTB)
• Strong experience working with multiple major ad networks and diverse ad formats
• Proven track record managing large budgets and delivering strong ROI on CPC/CPM campaigns
• Deep understanding of RTB auction dynamics, bidding logic, audience segmentation, and multi-channel environments
• Experience with complex tracking setups (postbacks, server-to-server tracking, attribution analytics)
• Strong analytical skills with advanced Excel/Google Sheets proficiency
• Experience with reporting tools such as Tableau and Microsoft Power BI is a plus
• Experience with SQL, BigQuery, or similar tools is a strong advantage
• Excellent communication and presentation skills
• Strong organisational skills with the ability to manage multiple projects
• English proficiency at B2 level or higher

What’s Offered:

• Monday–Friday schedule (9:00–17:00) with flexible start and finish times
• Remote work 
• Up to 25 days of annual leave plus 5 sick days
• Provident Fund scheme
• Access to industry conferences and learning resources
• Supportive environment with clear career growth opportunities
• If you are currently living in Cyprus, we will arrange a work visa for you.

Trinetix is looking for a skilled Sales Support Specialist (Administrator). 

Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the world’s most reliable Internet backbones. Backed by Polhem Infra, the company delivers high-performance network infrastructure across 129 countries, supporting more than 2,900 customers worldwide. 

At Trinetix, our business unit partners with leading global organizations to empower sales teams and enhance customer experience. By providing administrative and operational support across pre-sales and post-sales processes, we enable account managers and sales representatives to focus on what they do best - building relationships and driving business growth. 

This is a unique opportunity to contribute to an organization shaping the future of digital communication, while being part of a team that strengthens collaboration, ensures data accuracy, and streamlines workflows across international markets. 

Join us and grow your career in a dynamic international environment. 

Requirements 

• 3–5 years of business experience in a sales support or administrative role 
• Experience with CRM systems (Salesforce required) 
• Proficiency in MS Excel 
• Strong communication skills and fluency in English (spoken and written) 
• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk) 
• Experience in data entry and quality assurance 

Nice-to-haves 

• Telecom industry experience 
• University degree 

Core Responsibilities 

• Provide administrative support to account managers and sales teams 
• Ensure accuracy of customer order data for Billing, Delivery, and other departments 
• Manage billing profile changes, novations, credit notes, and site code updates 
• Validate invoice dates and billing amounts 
• Support internal projects requiring sales administration expertise 

Expected Qualifications 

• Take ownership of administrative processes that impact sales operations 
• Deliver accurate and timely support to ensure smooth execution of customer orders 
• Solve complex administrative challenges and contribute to process improvements 
• Make sound decisions independently while collaborating across teams and geographies 
• Drive efficiency by introducing new tools, workflows, or practices 

About Asgaardian

Asgaardian is a new European premium trading card game accessories brand built by industry experts. We design and manufacture everything in Europe — built on a commitment to quality, craftsmanship, and the TCG community we love. We're growing, and we need a designer who can grow with us.

The Role

We're looking for a versatile, end-to-end Brand & Graphic Designer to own the visual identity of Asgaardian across every touchpoint — from packaging and product design to digital presence and trade show booths. This is a broad, hands-on role for someone who thinks in systems but executes in details.

You'll be our go-to creative for everything design-related — working closely with the commercial and marketing team to make sure Asgaardian looks and feels world-class wherever it shows up.

What You'll Work On

• Brand identity — maintaining, evolving, and applying our visual language consistently across all channels
• Packaging design — sleeves, boxes, retail displays, and product launches
• Website & digital UI/UX — designing web pages, landing pages, and digital assets that convert and look great
• Trade show & event materials — booth design, signage, banners, and exhibition graphics (e.g. Spiel Essen, GAMA Expo)
• Retail & POS materials — point-of-sale displays, retailer kits, in-store collateral for our LGS (local game store) partners
• Marketing assets — social media graphics, campaign visuals, email templates, ads
• Presentation decks — pitch decks, partner materials, internal documents

Basically: if it needs to look good, it lands on your desk.

What We're Looking For

• A strong portfolio showing versatility — brand, print, digital, and environmental/event design
• An eye for premium aesthetics with practical production know-how
• Experience working with physical product design and print specifications
• Comfortable working independently and managing your own projects end-to-end
• Good communicator who can translate business needs into visual concepts fast

• Experience in or genuine interest in the gaming, hobby, or collectibles space is a big plus — you don't have to play TCGs, but you have to care about the world we operate in

   

Nice to Have

• Motion graphics or short-format video editing
• Experience with trade show or booth design
• Understanding of retail/packaging production workflows

• Basic HTML/CSS or familiarity with web CMS tools

   

The Details

• Type: Full-time or part-time — we're open to the right setup for the right person
• Location: Remote
• Reporting to: Brand & Marketing lead

We are looking for C# developer for our music software

( work in Lviv or Kyiv,

remote work possibility ):

www.MusConv.com

About the project:

MusConv is b2c music software which helps people synchronize their music between music services: Spotify, Apple Music, YouTube Music, Amazon Music, Tidal and others.

We offer:

Challenging interesting project

Professional growth and development program

Flexible schedule

Team of highly talented individuals

Access to developer courses like https://www.pluralsight.com

Mentor: code reviews, studying( fiddler, postman, asynchronous programming, etc.)

5% of sources is simple gui based on xaml( avalonia similar to wpf )

95% of sources is regular .net standard( backend to interact with different music services )

We are looking for C# developer to implement new features

We are looking for ASO/ASA specialist for our music app https://MusConv.com

Responsibilities:

• Full-cycle textual ASO optimization: collecting and clustering the semantic core, preparing metadata (Title, Subtitle, Keywords, Description) for the App Store and Google Play.
• Working with visuals: developing hypotheses for icons and screenshots, creating briefs for designers, and overseeing implementation.
• Competitor analysis: monitoring updates, visual strategies, and rankings of key players in the niche.
• Localization of app store pages for different countries (taking into account cultural nuances, slang, and trends).
• Analytics and reporting: tracking ranking dynamics, the impact of updates on conversion rate (CR), and organic installs.

• App submission and moderation process control.

   

Requirements:

• 1.5–2+ years of experience in ASO (preferably with international markets: Tier-1, LATAM, SEA).
• Deep understanding of App Store and Google Play ranking algorithms.
• Proficiency with tools such as AppFollow, Sensor Tower, AppTweak, or Asodesk.
• Strong analytical skills, confident use of Excel / Google Sheets, and the ability to interpret test results.
• English at B2 (Upper-Intermediate) level or higher for working with international semantics.

• Strong attention to detail: understanding the difference between a “search query” and a “keyword,” and zero errors in metadata.

   

Nice to have:

• Experience with Apple Search Ads (ASA) to strengthen ASO strategy.
• Understanding of mobile marketing fundamentals and the interaction between ASO and User Acquisition.
• Knowledge of App Store moderation processes.

Hello!

Our project is a domain name registrar. Every day, we ensure the stable operation of hundred thousands domains in 450+ TLDs and provide a service built on quality, reliability, and technological excellence. Our multilingual support team consists of highly skilled domain specialists who deliver outstanding service and strive to provide exceptional assistance to every customer. We operate without unnecessary bureaucracy or multi-layered management - only professionalism and a genuine desire to do things well. That is why we appreciate expertise, responsibility, and responsible attitude.

We are looking for a Junior Support Specialist in Cyprus office (remote position) due to the extension of the support team. This is an excellent opportunity to start a career in IT, even with no prior experience, and to grow alongside an experienced colleagues.

Responsibilities:

- communicate with customers via tickets, email, and Telegram chat professionally, respectfully, and with empathy;

- handle technical inquiries and provide real, thoughtful solutions rather than template replies;

- maintain service quality;

- process Abuse-complains.

Requirements:

- proficiency in Ukrainian, and English (B1–B2 level for daily communication);

- flexibility regarding location: remote work from any city in Cyprus;

- interest in helping people and enjoying customer interaction;

- curiosity about technology and willingness to learn;

- responsibility, a structured approach, and the ability to stay focused.

Preferred (not mandatory):

- technical education or completed IT courses;

- basic understanding of Internet fundamentals;

- familiarity with POP/IMAP, FTP, HTTP;

understanding of DNS and MySQL;

- knowledge of the domain life cycle.

We offer:

- chance to enter the IT industry with no prior experience - full training provided;

- clear, transparent path for professional growth;

- supportive team that listens and helps at every stage;

- corporate laptop and all necessary equipment;

- stress-free schedule without night shifts, no phone support, smooth integration into the workflow: Mon-Fri, 09:00-18:00;

- stability and transparency are our core internal values.

A few important notes:

- we do not provide relocation, so we are looking for candidates already based in Cyprus with family visa or work permit;

- English is essential - this is an international role, and working without it will be challenging;

- we do not expect you to know everything - only to be willing to learn and understand.

We respect the time of every candidate, so we will carefully review your CV and respond. We look forward to finding someone who shares our approach and values.

Thank you for considering our company!

Product: High-volume e-commerce (US / Canada)
Format: Remote, full-time
Timezone:  Los Angeles time (PST / PT)

About the role

We are looking for a Growth Marketing Manager who owns revenue growth, not just traffic.
This role is about scaling performance channels, improving unit economics, and driving profit, not brand awareness experiments.

 Responsibilities

• Own and scale paid acquisition channels (Google Ads, Bing, Meta)
• Manage CAC, ROAS, contribution margin
• Build and optimize funnels, landing pages, CRO
• Run structured A/B tests (ads, pages, offers)
• Work closely with Product, Dev, Analytics
• Analyze performance and make fast, data-driven decisions

• Prepare forecasts, reports, and growth hypotheses

   

 Requirements

• 3+ years in performance / growth marketing
• Strong hands-on experience with Google Ads (mandatory)
• Deep understanding of CAC, ROAS, funnels, LTV
• Experience in e-commerce
• Analytical mindset (numbers > opinions)

• Ownership, speed, accountability

   

 Not a fit if:

• you focus only on creatives / content
• you need long approvals and bureaucracy

• you don’t own results end-to-end

   

 Nice to have

• CRO & funnel optimization experience
• A/B testing frameworks
• Attribution & analytics (GA, dashboards)

• Scaling during peak seasons (sales, holidays)

   

 What we offer

• Remote, long-term cooperation
• Fast decision-making, no micromanagement
• Real impact on revenue
• Strong product + tech team

About the Role

We’re looking for a Senior DevOps Engineer to help improve and maintain the infrastructure that powers our systems. You’ll take ownership of DevOps projects end-to-end: from building automation and monitoring solutions to troubleshooting infrastructure issues,

and will have the opportunity to suggest improvements to make our systems more reliable, efficient, and maintainable.

You’ll work independently, collaborating with engineering teams when needed for context or alignment. This role is ideal for someone who enjoys solving complex infrastructure problems and building the tools and automation that keep systems running smoothly.

This is a long-term, remote position. 

Project domain: Logistics.

What You'll Do

• Build and maintain CI/CD pipelines, infrastructure automation, and deployment workflows
• Implement and manage monitoring, logging, and alerting to ensure system reliability
• Troubleshoot infrastructure-level issues such as service timeouts, performance bottlenecks, and cascading failures
• Identify potential improvements to infrastructure, deployments, and operational processes
• Manage and optimize cloud environments (primarily GCP) with attention to security, cost, and maintainability

What We're Looking For

• 6+ years of experience in DevOps, Site Reliability, or Infrastructure Engineering
• B1+ English level (Good to Perfect spoken level)
• Hands-on experience with CI/CD, observability, and cloud automation
• Proficiency with GCP (Compute Engine, GKE, IAM, Cloud Storage, etc.)
• Strong scripting skills (Python, Bash, etc.) and experience with Infrastructure-as-Code tools (Terraform)
• Proven ability to work independently and deliver production-ready systems
• Strong troubleshooting skills across distributed systems and cloud environments

Hiring Process

• Initial screening interview (Ukrainian)
• Technical interview (English)
• Take-home test assignment

Role Overview

The Automation Support Representative is responsible for helping partners and customers successfully deploy and operate AI voice agents on the RingLogix platform.
 

This role sits at the intersection of technical support, automation engineering, and AI prompt design. You will assist partners during onboarding, gather requirements for voice AI use cases, help design prompts and call flows, and build integrations using APIs and no-code automation tools.
 

The ideal candidate enjoys solving real business problems with automation and has experience working with prompts, APIs, webhooks, and workflow automation tools.

Key Responsibilities

Partner & Customer Onboarding

• Assist new partners and customers with onboarding to the AI voice agent platform
• Guide partners through the process of defining voice AI use cases and requirements
• Help gather and structure customer information needed to design agents and workflows
• Provide technical guidance on best practices for voice AI deployments

AI Agent Creation & Support

• Design and refine prompts for AI voice agents
• Help configure agent behavior including conversation flows, escalation rules, and integrations
• Test and validate agents prior to deployment
• Troubleshoot issues related to AI agent behavior or integrations

Automation & Integration

• Build and support automation workflows using tools such as:
  • Zapier
  • Make.com
  • n8n
• Configure webhooks and API integrations between the AI agents and customer systems
• Assist partners in connecting agents to CRMs, ticketing systems, and internal tools

Technical Support & Troubleshooting

• Diagnose issues related to automation workflows, APIs, and integrations
• Work closely with engineering teams to resolve complex issues
• Document solutions and best practices to improve internal knowledge resources

Internal Collaboration

• Collaborate with Product, Engineering, and Partner Success teams
• Provide feedback from partners to improve the platform and tools
• Help develop templates, prompts, and deployment guides for common use cases

Required Skills & Experience

Technical Experience

• Experience building automations using no-code or low-code platforms such as:
  • Zapier
  • Make.com
  • n8n
• Experience working with APIs and webhooks
• Familiarity with JSON, REST APIs, and API authentication methods
• Demonstrable experience with prompt engineering for AI systems

AI & Automation Experience

• Experience building AI assistants, chatbots, or voice agents
• Understanding of conversational design and prompt structure
• Experience connecting AI systems to external tools or knowledge sources

Problem Solving

• Strong troubleshooting and debugging skills
• Ability to translate business requirements into automation workflows
• Comfortable working with technical documentation and APIs

Communication

• Ability to explain technical concepts clearly to partners and customers
• Comfortable gathering requirements and guiding users through implementation

Preferred Qualifications

• Experience with voice AI or conversational AI platforms
• Experience integrating systems such as:
  • CRM platforms
  • Helpdesk systems
  • Scheduling systems
• Experience with workflow orchestration tools
• Familiarity with vector databases or knowledge retrieval systems
• Experience working with MSPs, telecom providers, or SaaS platforms

What Success Looks Like in This Role

• Partners successfully deploy and launch AI voice agents
• Automation workflows run reliably with minimal intervention
• Partners feel confident designing new AI use cases
• New agents can be deployed quickly and consistently using repeatable templates

Why Join RingLogix

• Work at the forefront of AI voice automation and telecom infrastructure
• Help build solutions that partners use to automate real businesses
• Collaborate with a fast-moving team building the next generation of service provider tools
• Fully remote work environment