We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with rotating shifts: 
Morning: 07:00 — 15:00 
Evening: 15:00 — 23:00 
Night: 23:00 — 07:00 (Night shifts come with bonuses 💰)
- You're calm under pressure and genuinely care about helping people
- Your English is strong — C1+ in both writing and speaking is a must

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

🌍 Remote | Worldwide | Full-time

We're delighted to welcome a Senior Software Engineer with strong Shopify experience to our team and offer an exciting opportunity to work with one of our clients — a major music label 😎

Here, you'll have the chance to apply your unique expertise and experience to building high-performance, scalable e-commerce solutions and complex backend integrations.
 

🛠️ What You'll Be Working On
 

• Custom App Development: Design and build secure, scalable Shopify applications, backend services, and microservices using modern server-side technologies.
• Enterprise Integration: Architect and maintain robust integrations between Shopify Plus and enterprise systems, including ERPs (SAP/Oracle), CRMs (Salesforce), and global fulfillment networks.
• API & Event Architecture: Build and optimize high-volume integrations using Shopify GraphQL and REST Admin APIs, webhooks, asynchronous processing, and event-driven workflows.
• Data Pipelines & Reliability: Design reliable data pipelines and complex commerce workflows that ensure data integrity, scalability, low latency, and fault tolerance.
• Performance & Queue Management: Implement queues, message brokers, asynchronous processing, and caching layers to handle thousands of simultaneous orders and events without data loss or performance degradation.
• Identity & Authentication: Integrate centralized identity and authentication systems using SSO, OAuth 2.0, and SAML.
• Shopify Extensibility: Build custom checkout, discount, and payment functionality using Shopify Functions and other Shopify extensibility frameworks.
• Architecture & Platform Improvement: Contribute to architectural decisions and continuously improve the platform's performance, scalability, reliability, and maintainability.
   

🎯What We're Looking For?
 

Technical Skills

• Experience: 5+ years of backend software engineering experience, including experience building and maintaining Shopify Plus solutions.
• Backend Technologies: Expert proficiency in server-side technologies like Node.js, Ruby on Rails, Python, or Go.
• Shopify Ecosystem: Deep knowledge of Shopify, including GraphQL and REST Admin APIs, webhooks, App Bridge, Shopify CLI, and Shopify Functions.
• Data & Infrastructure: Strong experience with relational databases (PostgreSQL or MySQL), Redis caching, and cloud infrastructure, preferably AWS or Google Cloud Platform (GCP).
• Middleware & Event-Driven Architecture: Hands-on experience with message queues, asynchronous processing, and event-driven architectures using technologies such as AWS SQS, RabbitMQ, or Apache Kafka.
• Distributed Systems & Reliability: Solid understanding of distributed systems, data consistency, retry strategies, fault tolerance, and reliable processing of high-volume workloads.
• DevOps & Observability: Experience with Git, CI/CD pipelines (e.g., GitHub Actions or Jenkins), and monitoring and observability tools such as Datadog or New Relic.
   

What You Bring

• A proactive, solution-oriented mindset and strong ownership.
• The ability to work independently and collaborate effectively within a distributed team.
• Excellent problem-solving skills and attention to detail.
• Clear and effective communication, including the ability to explain complex technical ideas.
• Fluency in English, both written and spoken.
• A genuine passion for building reliable, high-quality software.
   

🌟 Why Join Us?
 

• Contract with an American company.
• Work from anywhere in the world - a remote job with a flexible work schedule.
• Competitive salary.
• Paid vacation, sick leave, and public holidays.
• Corporate bonuses for special moments in your life.
• Opportunities to learn, grow, and develop professionally.
• Work alongside passionate and experienced professionals who support each other, share knowledge, and genuinely enjoy growing together.
• A corporate culture built on transparency, trust, and mutual understanding.
   

Ready for Your Next Challenge? We’re looking forward to meeting you!🤗 Your next opportunity starts here🚀

About the role

LKI Consulting is expanding its quality review team. You'll review client presentations — checking content and design against a defined set of guidelines — and record structured feedback on what does and doesn't meet the standard. No content creation, no design work: your job is judging quality and explaining your reasoning clearly.

What you'll do

• Review presentation decks against reference guidelines
• Score and rank materials on structure, content quality, and visual consistency
• Write short, clear rationales for every evaluation

• Log completed reviews in our tracking system

   

What we're looking for

• Fluent C1+ US English — this is our strictest requirement, since all reviews are written in English. 
• Attention to detail and the patience to apply the same criteria consistently
• Ability to explain a judgement in writing, briefly and precisely
• Reliable availability within an agreed weekly schedule

• No prior QA experience needed — we provide full training and guidelines

   

Nice to have

• Familiarity with presentation design (PowerPoint, Google Slides, Figma)

• Background in editing, proofreading, or content review

   

Conditions

• Fully remote
• 10–40 hours per week, freelance or part-time
• Weekend availability preferred, negotiable
• Project length: 2 weeks to 6 months
• Start: immediate

Want to start your career in IT / B2B sales, but don’t have sales experience yet?

We’re looking for a Junior / Trainee SDR with strong English, good communication skills, and a willingness to learn.

This role can be a good fit for someone who has worked as an English teacher, tutor, translator, has a linguistic background, or simply feels confident writing and communicating in English.

We’re ready to teach you from scratch. What matters most to us is your English, attention to detail, clear communication, and motivation to grow in sales / lead generation.

What you’ll do:

• search for potential clients in international markets
• find relevant companies and decision makers through LinkedIn and other tools
• write personalized messages in English
• work with replies from potential clients
• help book calls for the Sales Manager
• keep lead information updated in the CRM

What we’re looking for:

• English level C1 or higher
• strong written communication in English
• interest in IT, sales, or business development
• attention to detail
• willingness to learn new tools
• ability to handle rejections, as they are a normal part of outbound communication

Nice to have:

• experience as an English teacher or tutor
• experience with translation or writing texts in English
• philology / linguistics background
• basic understanding of LinkedIn, CRM, email outreach, or B2B communication

What we offer:

• salary discussed individually based on experience and interview results
• KPI-based bonuses
• training from scratch in SDR / Lead Generation
• mentor support at the start
• work with international markets
• daily practice of business English
• opportunity to grow into a Business Development or Sales Manager role

At the start, we’ll help you understand the product, target audience, LinkedIn, CRM, email outreach, and the basics of communication with potential clients.

This is a great opportunity for someone with strong English to take their first step into international B2B sales and gain practical experience in IT.

About the Company

BotsCrew is a service company that helps international businesses design and build custom AI solutions, automation tools, chatbots, and digital products. We work with clients from discovery and strategy through delivery, iteration, and long-term account growth.

Our projects are rarely “one-size-fits-all.” We build custom solutions around each client’s business processes, data, systems, goals, and constraints. That is why we are looking for someone who can combine client ownership, product thinking, business analysis, and commercial awareness.

About the Role

As a Trainee/Junior Project Manager at BotsCrew, you'll start your PM career alongside experienced managers, working on real international client projects from day one. This is an entry-level role — prior commercial experience is not required. What matters most to us is strong communication, a genuine drive to grow, and a fit with our values.

We invest heavily in developing our juniors, so we're looking for someone ready for a long-term journey with us. BotsCrew is an AI company, and that extends to how we work — you'll be expected to bring AI tools into your daily workflow and keep exploring how they reshape the PM role.

     Requirements:
Must Have

• English B2+ (C1 preferred) — client communication is at the core of this role
• Strong soft skills: you hold a conversation with ease and express your thoughts clearly — neither one-word answers nor endless detail
• A completed Project Management course/certification
• Openness to AI: you already experiment with AI tools in your studies or pet projects, or have a concrete plan for how you want to master them
• Structure and self-organization — you manage your own to-do list and never let things slip
• A learning mindset: specific development sources (courses, books, professional channels) and a clear growth plan
• Alignment with our values and easy, comfortable communication

Nice to Have

• Hands-on experience with Jira / Trello / Notion / Confluence (even at a pet-project or university level)
• Familiarity with core project documentation
• Any PM or AI course certifications
• A point of view on how the PM role evolves alongside AI
  
  Responsibilities:
• Support the delivery of client projects
• Communicate with international clients in English
• Work with project documentation and keep it accurate and up to date
• Track tasks, statuses, and deadlines in project management tools
• Assist with coordination, reporting, and day-to-day project operations
  
  We Offer:
• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule & comfortable remote work conditions
• Competitive salary
• Access to Regus coworking spaces when needed
• FOP (private entrepreneur) accounting and support services
• PDP creation and guidance from our mentors
• A talented team and a culture that blends innovation, speed, and real business impact

About Us

We’re a fast-growing digital agency that turns ambitious ideas into high-performing products. Our stack blends classic design craft with cutting-edge AI and lightning-fast no-code builds (Shopify, Webflow). Join us to ship sites that go live in days, not months.
Key Responsibilities (what you’ll do first & most)
 

1. Spin up new Shopify stores and other no-code sites from scratch.
   • You’ll design the UI, build the flows, configure apps, and publish end-to-end.
      
2. Own the full design cycle.
   • Research, wireframe, prototype, and create pixel-perfect visuals.
      
3. Leverage AI in daily work.
   • Rapid ideation with Gen-AI tools, prompt engineering for image/content generation, AI-powered user-testing insights, etc.
      
4. Iterate & optimise live sites.
   • Refine UX based on analytics, and push updates via no-code.
      
5. Collaborate with devs
   • Translate growth ideas into clean, scalable design and no-code implementations.
      

(No-code skills are trainable—expect a guided ramp-up. Mastery of AI tools, however, is non-negotiable.)

Must-Have Qualifications
 

• Solid, public portfolio.
• Proficiency in Figma, design systems, and responsive principles.
• Daily use of AI design tooling (e.g., Midjourney, ChatGPT, Figma AI workflows).
• Strong English communication for async teamwork.
• Work an 8-hour shift tracked in Hubstaff.
   

Nice-to-Have (learn here if you don’t yet know)
 

• Hands-on Shopify theme customisation (Liquid, metafields, app setup).
• Experience with any modern no-code builder: Webflow, Framer, Bubble, Glide, Softr, etc.
• Basic HTML/CSS tweaks inside no-code platforms.

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• At least 0.5 year experience in an IT support / Help Desk role
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

Вимоги до володіння мовами

Англійська

B2 – Вище середнього

Про компанію Bulls-media

BULLS MEDIA is a global leader in digital marketing. Our goal is to simplify decision-making and connect customers with valuable brands.

Our technology helps millions of consumers around the world make smarter, more

Хочеш прокачати розмовну англійську у щоденному спілкуванні з людьми з США - і при цьому працювати віддалено? Приєднуйся до Trucker Guide: ми допомагаємо американським далекобійникам у дорозі - від навігації й готелів до термінової допомоги на трасі.

Формат: повністю віддалено · Графік: зміни по 12 годин, день або ніч.

Що отримаєш

• Живу практику англійської щодня - з реальними людьми, а не з підручника.
• Перший професійний досвід в міжнародному проєкті - гарний рядок у резюме.
• Навчання перед стартом і підтримку команди з перших змін.

Чим займатимешся

• Дзвониш партнеру (шиномонтаж, евакуатор, готель, служба доставки), якщо він довго не відповідає на заявку водія, і просиш відреагувати.
• Допомагаєш вирішити ситуацію, якщо у водія виникла проблема з партнером під час бронювання чи виконання послуги.
• Фіксуєш статус звернень у системі.

Що для нас важливо

• Впевнена англійська - усно і письмово.
• Спокій і ввічливість навіть у стресовій ситуації.
• Готовність працювати позмінно, зокрема вночі.

Буде плюсом

• Є досвід у підтримці клієнтів чи кол-центрі.

Умови

• Віддалено, 12-годинні зміни, день/ніч.
• Оплата: $700-$1000
  
  
  Trucker Guide — це інноваційна продуктова IT-компанія, яка розробляє передову навігаційну та інформаційну платформу для індустрії вантажоперевезень (Trucking Industry) на ринку Північної Америки (США та Канада).
• Ми створюємо комплексне рішення, яким щодня користуються тисячі водіїв вантажівок, логістичних диспетчерів та представників супутнього бізнесу. Наш продукт — це повноцінна екосистема (Mobile & Web), яка об'єднує понад 450 000 точок інтересу (POI) та допомагає оптимізувати складні маршрути.
• Що робить наш продукт:
• Спеціалізована вантажна навігація: Розумна GPS-маршрутизація, що адаптується під конкретні габарити та вагу вантажівки, допомагаючи водіям уникати низьких мостів, зон з обмеженням ваги та небезпечних ділянок дороги.
• Інфраструктура в одному місці: Зручний пошук трак-стопів, паркінгів, СТО, станцій зважування, шиномонтажів та заправок з актуальними цінами на дизель.
• Live-моніторинг: Доступ до тисяч дорожніх камер (Traffic Cameras) у реальному часі для оцінки трафіку та погодних умов на маршруті.
• B2B інструменти: Веб-платформа (Route Planner) для диспетчерів, що дозволяє максимізувати ефективність рейсів, та рекламні рішення для локальних бізнесів (Vendors).
• Чому варто приєднатися до нас:
• Власний продукт з реальною цінністю: Ми не аутсорс. Ми створюємо продукт, який безпосередньо впливає на безпеку та ефективність цілої індустрії («Drive the future of trucking industry»).
• Динамічний розвиток: З моменту активного запуску наприкінці 2022 року додаток стрімко набирає популярність (750000 скачувань) та має високі оцінки (4.7/5) в App Store та Google Play.
• Вплив на результат: У нас немає зайвої бюрократії, тому кожен член команди бачить результати своєї роботи, спираючись на реальні відгуки тисяч користувачів.

REDENTU — продуктова та сервісна компанія, що розробляє технологічні рішення для логістики, e-commerce та B2B сектору. Ми шукаємо активного Lead Generation Specialist, який допоможе нам масштабувати вхідний та вихідний потік лідів через Upwork, Email і LinkedIn канали.

Обов’язки:

• Комунікація з потенційними клієнтами через Email та LinkedIn (outreach).
   
• Дослідження компаній, ICP та ключових осіб через бази (Apollo, LinkedIn, Crunchbase).
   
• Формування та оновлення лідів у CRM-системі (HubSpot).
   
• Конвертація холодних контактів у кваліфіковані ліди/апоінтменти для CEO.
   
• Співпраця з маркетингом та SEO командою щодо кампаній.
   
• Розігрів акаунтів, баз та розсилок.
   
• Щотижневе оновлення pipeline та аналітика ефективності outreach.
   

Вимоги:

• Досвід у B2B lead generation (від 6 міс.).
   
• Англійська — Upper-Intermediate+ (письмова + базова розмова).
   
• Знання HubSpot або аналогічного CRM.
   
• Впевнене володіння Google Sheets та LinkedIn Sales Navigator.
   
• Сильні аналітичні навички та орієнтація на результат.
   
• Уміння працювати самостійно та структурувати процеси.
   

Буде плюсом:

• Досвід роботи з LinkedHelper, PhantomBuster, Getmany.
• Технічний або логістичний бекграунд.
• Досвід написання outreach sequences.

🚀 We're looking for a Project Manager / Account Manager!

REQUIREMENTS:

• 6+ months of commercial experience as a Project Manager, Account Manager, or in a hybrid PM/AM role.
• Experience managing teams and coordinating multiple projects or clients simultaneously.
• Upper-Intermediate/Advanced English (C1+) with the ability to communicate confidently and negotiate with international clients – MUST.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to prioritize tasks, manage workloads, and ensure timely delivery.
• Solid understanding of SDLC, software development methodologies, and project management fundamentals.
• Strong ownership, responsibility, problem-solving skills, and the ability to stay organized under pressure.

Nice to have:

• Experience working with QA teams or within software testing projects.
• Experience in IT consulting or service-based companies.
• Hands-on experience with CRM systems and project/task management tools.
• Experience identifying upsell opportunities and expanding long-term client partnerships.

RESPONSIBILITIES:

• Manage one core project, coordinating manual and automation QA teams.
• Plan and allocate team resources across projects to ensure efficient delivery.
• Communicate with clients regarding project progress, priorities, and current activities.
• Prioritize and manage project backlogs together with the team.
• Ensure timely delivery and maintain high-quality project outcomes.
• Build and maintain long-term relationships with existing clients.
• Handle client requests and ensure agreed commitments are fulfilled.
• Monitor client satisfaction, collect feedback, and proactively resolve issues.
• Identify opportunities to expand cooperation and support business growth through upsell initiatives.

WHAT WE OFFER:

• Full-time remote position with stability and career growth opportunities.
• Ukrainian holidays off, plus paid vacation and sick leave.
• Compensation for English courses and sports activities.
• Access to an in-house English-speaking club.
• Accounting support and a proactive work environment.
• Engaging corporate events and team-building activities.
• Opportunity to work with international clients from the UK, USA, and EU.
• Friendly, supportive team with the freedom to take ownership and make an impact.

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Operations Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients' existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client's support operations, technology stack, and business goals;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Supplax is a US-based company with a Ukrainian team. We're a fully remote back-office for repair contractors across America — handling marketing, sales, crew management, and quality control so they can focus on the work itself. 5+ years on the market, 100+ team members, 30,000+ completed projects in 30+ US cities.

We're growing our B2B partner network and looking for someone who genuinely enjoys building relationships — not just managing a contact list.

What you'll do:

— Own a portfolio of B2B partners: interior designers, general contractors across the US

— Stay proactively in touch — calls, messages — so partners think of us first when a new project comes up

— Track partner status in CRM, resolve issues quickly, gather feedback

— Spot opportunities for repeat orders and referrals from existing partners

What we're looking for:

— 1+ year in account management, B2B sales, or client service

— English B2+ spoken and written — you'll work directly with American clients

— You know how to build real trust remotely, not just send check-in emails

— Organized, can juggle multiple accounts without dropping the ball

— CRM experience

Nice to have: background in construction, renovation, or interior design / prior experience working with US clients

What you get:

— $1200–1500/mo (base + uncapped bonus)

— 100% remote — work from anywhere

— Schedule: 4 PM – 1 AM Kyiv time

— Regular English practice with a tutor — on us

— Real career growth for people who deliver results

— A team that actually supports you

If this sounds like your kind of role — apply and let's talk.