Jobs

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.
 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.
 

Now we're looking for a Customer Support Manager to join an iGaming project and provide high-quality support to players across multiple communication channels. We are looking for a responsible, detail-oriented, and customer-focused professional who can handle different types of player requests, resolve issues efficiently, and stay calm and professional even in complex or sensitive situations.
 

📅 Your daily adventures include:

• Handle player inquiries via Live Chat, Helpdesk, email, and other approved communication channels;
• Verify players and review relevant account, transaction, and communication history;
• Categorize and prioritize inquiries according to established procedures;
• Resolve standard player inquiries independently within your area of responsibility;
• Provide accurate information regarding account access, deposits, withdrawals, KYC, bonuses, Free Bets, games, geographical restrictions, and technical issues;
• Perform basic troubleshooting before escalating payment, website, account, or game-related issues;
• Handle standard VIP inquiries and escalate exceptional cases, compensation requests, and high-risk disputes to the VIP team;
• Identify Responsible Gambling concerns, suspicious or unauthorized activity, possible account compromise, and other critical cases;
• Apply account restrictions or other actions when authorized by established procedures;
• Prepare clear and complete escalations with all relevant information, completed checks, and required actions;
• Keep players informed and maintain communication until the case is resolved or taken over by the responsible team;
• Accurately document actions taken and prepare shift handovers for unresolved, high-priority, and critical cases;
• Protect players’ personal, financial, and account information;
• Follow approved procedures and communication templates without providing unconfirmed information or making promises on behalf of other teams;
• Report recurring issues, system errors, and knowledge gaps to the Customer Support Team Lead;
• Participate in training, quality reviews, and coaching sessions.

🧭 What makes you a great match:

• Previous experience in Customer Support, preferably within iGaming, fintech, payments, or another high-volume digital environment;
• English proficiency at B1-B2 level;
• Strong written communication and customer service skills;
• Basic understanding of deposits, withdrawals, KYC, bonuses, account restrictions, and Responsible Gambling;
• Ability to follow procedures, decision trees, and escalation rules;
• Strong attention to detail and ability to handle several conversations simultaneously;
• Ability to remain calm, professional, and solution-oriented when dealing with complaints and sensitive cases;
• High level of responsibility, discipline, and ownership;
• Willingness to work 12-hour day and night shifts, including weekends and public holidays.

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

EverREST is a Salesforce consultancy working mostly with US clients. LinkedIn is our main lead channel: our CEO’s personal brand has already brought some of our biggest partners. We’re looking for someone to run LinkedIn outreach and content every day and pass qualified conversations to the CEO.

What you’ll do:

• Run daily outreach across 2+ accounts: target lists in Sales Navigator, personalised, signal-based campaigns
• Qualify leads before the call
• Reply to leads fast and keep every lead in GoHighLevel
• Write posts for the CEO’s profile and the company page

What matters to us:

• Written English good enough to chat with US C-level
• Hands-on B2B LinkedIn outreach: Sales Navigator, automation tools
• Experience writing content for personal and company pages
• Short, human, non-salesy writing
• CRM discipline (GHL, HubSpot, Salesforce or similar)
• Ukrainian for team communication

Nice to have: IT outsourcing or Salesforce ecosystem background, US market experience.

Project description

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities

Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform

Build and enhance data processing pipelines using Java and Apache Spark

Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources

Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions

Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle

Translate business and regulatory requirements into robust technical solutions

Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality

Investigate and resolve data and application issues in development, test, and production environments

Improve application performance, scalability, and reliability for high-volume data processing workloads

Contribute to the design and implementation of reusable components and engineering best practices

Participate in code reviews, testing, and release activities to ensure high-quality deliverables

Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model

Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Skills

Must have

6+ years of commercial experience with Python

2+ years of PySpark experience

Experience in designing and developing scalable, high-performance backend applications

Good knowledge of SQL and working with large datasets from multiple data sources

Strong problem-solving skills and ability to work effectively in a global distributed team

Nice to have

Experience in financial services, investment banking, or regulatory reporting projects

Familiarity with data quality, reconciliation, and control frameworks

Experience working with large-scale enterprise data platforms

Knowledge of cloud environments and modern data platform architectures

Understanding of CI/CD practices and automated deployment pipelines

Experience working in Agile / Scrum teams within a distributed global setup

We are looking for a Senior AI/ML Engineer to design, develop, and enhance AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will take ownership of developing production-ready machine learning and LLM-based solutions, from understanding business needs and exploring data to designing technical approaches, implementing solutions, and integrating them into Foundry workflows. You will work closely with data engineers, business analysts, and domain experts, contribute to technical decisions, and help establish best practices for building scalable and reliable AI solutions.

Key Responsibilities:

• Design and develop AI/ML solutions for predictive analytics, classification, forecasting, automation, and AI-assisted workflows within Palantir Foundry, leveraging Python, Ontology objects, pipelines, and workflows.
• Design, implement, evaluate, and optimize LLM/NLP and RAG solutions using Palantir AIP, including prompt engineering, embeddings, retrieval strategies, vector search, and text processing.
• Own the end-to-end lifecycle of AI solutions, from experimentation and model development to deployment, monitoring, and continuous improvement.
• Collaborate with data engineers to understand data sources, ensure data quality, and design efficient and scalable data processing approaches.
• Integrate AI solutions into production workflows and optimize them for accuracy, reliability, latency, scalability, and cost-efficiency.
• Contribute to technical architecture and design decisions, including model, framework, and tool selection; proactively identify technical risks, improvement opportunities and proactively propose solutions.
• Work with business and domain stakeholders to translate business needs into practical, scalable, and production-ready AI solutions, clearly communicating technical decisions and model limitations.
• Identify technical risks, limitations, and opportunities for improvement and proactively propose solutions.

Requirements:

• 4+ years of experience in machine learning, AI engineering, applied data science, or related fields.
• Strong Python skills and hands-on experience with ML frameworks such as scikit-learn, XGBoost, TensorFlow, or PyTorch.
• Strong practical experience with LLMs, NLP, or GenAI applications, including prompt engineering, embeddings, text processing, summarization, or similar use cases.
• Solid hands-on experience designing and implementing RAG architectures, vector databases, and retrieval strategies.
• Strong understanding of the ML lifecycle, including data preparation, feature engineering, model development, evaluation, deployment, and monitoring.
• Experience working with both structured and unstructured data, including tabular data, time series, text, and documents.
• Ability to independently analyze ambiguous problems, propose technical approaches, and drive solutions from concept to implementation.
• Strong communication skills, with the ability to explain AI concepts, technical decisions, and model behavior to non-technical stakeholders.
• Upper-Intermediate English or higher.

Nice to Have:

• Proficiency in Foundry Ontology, Object Builders, and Code Repositories.
• Experience in big pharma or highly regulated industries.
• Knowledge of data privacy, compliance, and security best practices in AI applications.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

The expertise we’re looking for:

• 3+ years in product or data analytics.
• Strong SQL: complex joins, window functions, query performance on large datasets (ClickHouse experience is a plus).
• Hands-on experience with at least one BI tool (QuickSight, Power BI, Tableau or similar).
• Solid understanding of statistics for experiments: significance, power, common pitfalls such as peeking and multiple comparisons.
• Python or R for analysis beyond what SQL covers.
• Ability to explain findings to non-analysts in plain language
• English (B2 or higher).

Would be a plus:

• iGaming experience and familiarity with core metrics: GGR (gross gaming revenue, total bets minus total wins), RTP (return to player, the share of bets paid back as wins), bet volume, retention.
• Experience with data quality checks or building data pipelines.

Your responsibilities will include:

• Own analytics for a set of games or a product area: KPIs, regular reporting, deep dives into player behaviour.
• Design and analyse A/B tests for game mechanics and features, from hypothesis and sample size to the final read-out.
• Build and maintain dashboards in QuickSight / Power BI on top of data in ClickHouse.
• Work with game designers, product managers and data engineers to define metrics and make sure tracking is correct.
• Take part in improving our BI setup, including data models and reporting migration.

We are looking for someone who treats an analytical area as their own, not as a queue of tickets. In practice that means:

• You take a question from a stakeholder and work out what decision it is meant to support, before you write any SQL.
• You notice when a number looks wrong (in your report or someone else’s) and chase it to the root cause instead of passing it on.
• You keep your dashboards and data pipelines alive after release: you know who uses them, check that they still show correct data, and retire what nobody needs.
• You raise problems and trade-offs early, with a proposed way forward, rather than waiting to be asked.
• You finish things: a piece of analysis ends with a clear conclusion and a recommendation, not just a table.

What we offer

• Corporate psychologist;
• Gifts for significant occasions;
• Legal support;
• Flexible working hours;
• Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!

Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 3 business days to discuss the possibility of scheduling an interview.

Requirements
 

• Experience: 2+ years of proven commercial experience in technical writing, preferably within software or SaaS environments.
• Language Proficiency:
  • Excellent written and verbal English skills (C1+ / equivalent to IELTS 7.5 or higher) with a strong command of grammar, style, and tone.
  • Familiarity with industry-standard style guides (e.g., Microsoft Style Guide, Apple Style Guide).
• Technical Aptitude: Solid understanding of modern software concepts, web technologies, and the software development lifecycle (SDLC).
• Communication Skills: Ability to break down complex technical architectures and concepts into clear, concise, and structured prose.
• Tooling Expertise: Hands-on experience with Google Workspace, the Atlassian suite (Confluence, Jira), and Microsoft 365.
• Independence & Detail Orientation: Self-driven approach to research, interviewing subject matter experts (SMEs), and ensuring terminological consistency.

Nice to Have
 

• Experience with Markdown and Docs-as-Code workflows.
• Familiarity with SaaS architecture and cloud platforms.
• Foundational knowledge of User Interface (UI/UX) design principles and UX microcopy.
• Basic understanding of databases (SQL/NoSQL) and querying concepts.
• Experience inspecting, testing, and documenting REST APIs using tools like Postman or Swagger/OpenAPI.

Responsibilities
 

• Produce clear, timely documentation detailing new features, enhancements, and bug fixes for deployment cycles.
• Create step-by-step tutorials, "How-To" guides, FAQs, and troubleshooting workflows.
• Author and maintain comprehensive user manuals.
• Organize and update internal Wiki spaces to streamline cross-team knowledge sharing.
• Document RESTful APIs, integration endpoints, parameters, and workflows for developers and technical stakeholders.

We need a copywriter to help our Business Reputation Manager work on articles. The articles should be organic, SEO-optimized and written without AI assistance.
Here is an example of an article you’re going to work on: https://finance.yahoo.com/technology/ai/articles/efaq-publishes-investigation-alleged-scam-135900364.html

Some of our sites:
vinclarity.com - vehicle history reports

thathome.com - property records
efaq.com - psychological, educational, and just-for-fun quizzes

Key Responsibilities

• Write SEO-optimized articles that support brand reputation and rank for branded queries (e.g., “[brand] reviews”, “is [brand] legit”)
• Produce factual, well-sourced response articles when the team investigates reputation attacks and/or misleading claims
• Prepare content for third-party placements (guest posts, Medium, Quora)
• Coordinate with the Business Reputation Manager on research and topics to engage with

Requirements

• Solid professional copywriting experience; SEO/content background strongly preferred
• Excellent writing skills, with all content written by hand and no AI assistance
• Understanding of SEO fundamentals: keyword research, on-page optimization, search intent
• C1+ or Native level English, with a natural, conversational voice
• Able to sustain daily output at consistent quality
• Attention to detail and discretion

Nice to have

• Experience in reputation management or community management
• Experience writing for consumer subscription or app products

Conditions

• Fully remote setting
• Corporate devices (laptop, power station)
• Unlimited PTO (paid time off) policy
• Udemy courses

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. Our AI Voice & Messaging Player Activation Platform helps casino and betting operators turn registrations into deposits and reactivate inactive players — improving Reg→Dep conversion and player LTV at a scale human call centers can’t match. Our product is already used by 20+ brands across 8+ geographies. We are funded and building a team of top-tier talent.
 

Who We’re Looking For
We are looking for a Head of Retention & Conversion for our FX/CFD trading direction. You will own the full conversion and retention function: you build the processes, scripts, and multichannel funnels, lead the team, and drive results through data and testing.

About You
You come from FX/CFD and have led a conversion or retention desk. You know what makes a desk perform: you write scripts and messages that work for different lead segments, handle typical objections, and improve everything through A/B tests rather than guesswork. You have experience in iGaming and are interested in how AI voice and chat tools can lift conversion and retention.
 

What Awaits You
A high-intensity team where everyone is focused on results. No bureaucracy, no pointless rules, no slow teammates. Full ownership of the conversion and retention function with direct impact on revenue. Freedom to build processes, scripts, and funnels. Real room to grow as the department scales.
 

Responsibilities

• Lead the conversion and retention team: priorities, KPIs, performance, and development.
• Own the conversion and retention strategy for FX/CFD leads and clients across segments.
• Write and update call scripts and SMS / messenger texts for different lead segments, including responses to typical client objections.
• Build and optimize multichannel funnels: calls + SMS.
• Plan and run A/B tests, interpret the results, and roll out what works.
• Track and report conversion and retention metrics and make decisions based on the data.
• Explore and implement voice and chat AI bots for conversion and retention.
   

Requirements

• Experience in FX/CFD, including 1–2+ years leading a conversion or retention department (team lead, desk head, Head of).
• Experience writing call scripts and SMS / messenger texts for different lead segments, including objection handling.
• Experience building multichannel funnels (calls + SMS).
• Hands-on experience with A/B testing.
• Experience in iGaming.
   

Nice to Have

• Experience with voice or chat AI bots for conversion and retention.
   

What we offer

• Fully remote work format and flexible working hours.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

DOIT Software is looking for an AI/ML Engineer to join the engineering team of a B2B SaaS product company and build machine learning and AI features into its platform.

About the Client

Our client is a SaaS product company working in analyst relations (AR) and B2B influencer relations. Its platform helps technology vendors and B2B companies manage, track, and measure their relationships with industry analysts who influence buyers in the market.

The product combines a specialized CRM with a searchable database of analysts and influencers, analytics and reporting dashboards (share of voice, sentiment, competitive intelligence), and an analyst-facing self-service portal.

About the Role

You will design Python-based models and services, integrate large language models (Anthropic’s Claude), and ship them alongside the client’s software engineering team.

The platform runs on Angular, C# (.NET), SQL Server and MongoDB. You will not be the primary developer on that stack, but you will work in it daily: pulling data from it, exposing your models to it through APIs, and pairing with engineers to get AI features into production.

You will report to the VP of Engineering. This is a full-time, fully remote position that requires at least 3-4 hours of daily overlap with US Eastern Time for standups and pairing.

What You’ll Do

Machine learning and data science

• Design, train, evaluate and deploy ML models for classification, clustering, recommendation, NLP and forecasting use cases.
• Explore, clean and engineer features from product data stored in SQL Server and MongoDB.
• Define metrics, run experiments and report results clearly to engineering and product stakeholders.
• Monitor models in production for drift, accuracy and cost, and retrain as needed.

AI and Claude integration

• Build LLM-powered features using the Claude API: prompt design, tool use, structured outputs and retrieval-augmented generation (RAG).
• Develop evaluation sets and automated tests to measure LLM output quality, accuracy and safety.
• Optimize LLM usage for latency and cost (prompt caching, model selection, batching).
• Use AI coding assistants such as Claude Code to speed up your own development work.

Working with the product engineering team

• Package models and AI logic as Python services and REST APIs that the C# (.NET) backend calls.
• Work with Angular developers to shape how AI features appear and behave in the UI.
• Write efficient SQL Server queries and MongoDB aggregations, and help design schemas for the data that ML features need.
• Take part in code reviews, sprint planning and standups, following the team’s Git, CI/CD and testing practices.
• Document models, data pipelines and APIs so other engineers can support them.

Required Qualifications

• 3–5 years of professional experience in data science, ML engineering or a similar role.
• Bachelor’s degree in Computer Science, Data Science, Statistics, Mathematics or a related field, or equivalent experience.
• Strong Python skills, including pandas, NumPy and scikit-learn.
• Hands-on experience with at least one deep learning framework (PyTorch or TensorFlow).
• Solid understanding of ML fundamentals: supervised and unsupervised learning, feature engineering, model evaluation and avoiding overfitting.
• Practical experience building with LLM APIs, ideally Anthropic Claude: prompt engineering, tool use, RAG and output evaluation.
• Experience building and consuming REST APIs in Python (FastAPI or Flask).
• Working knowledge of SQL (SQL Server preferred) and a NoSQL document database (MongoDB preferred).
• Comfortable with Git, code reviews and Agile/Scrum workflows.
• Clear written and spoken English (Upper-Intermediate or higher) for daily collaboration with a distributed team.
• Proactive written communication: status updates, clear questions and documented decisions.
• Ownership of features from prototype to production, not just notebooks.
• Curiosity about new AI capabilities and the judgment to know when a simpler approach is better.

Nice to Have

• Experience with vector databases or embedding search (e.g., MongoDB Atlas Vector Search, pgvector, Pinecone).
• Familiarity with agent frameworks, the Model Context Protocol (MCP) or the Claude Agent SDK.
• Reading-level familiarity with C# / .NET and Angular / TypeScript, enough to trace how your services are called.
• MLOps experience: Docker, CI/CD pipelines, model versioning (MLflow or similar) and cloud deployment (Azure or AWS).
• Prior work on a multi-tenant B2B SaaS product.
• NLP work on unstructured business text such as documents, emails or research content.
• Understanding of data privacy and security practices for customer data used in AI features.

Recruitment Process

1. Pre-screen call with a Recruitment Manager.
2. Technical interview with DOIT Software.
3. Online call with the client.

We are looking for a skilled IT recruiter to join our team at DOIT Software.

Role Mission

Turn technical hiring requests into strong candidate pipelines and successful hires using an AI-enabled recruitment process.

You’ll own the recruitment flow from vacancy clarification and search setup to candidate evaluation, interviews, client process, and hire.

Your job is not just to run the process, but to understand where it is weak, improve sourcing and communication quality, and automate repetitive work wherever possible.

Key Responsibilities

• Understand technical vacancies, clarify missing requirements, and turn them into clear must-haves and search criteria.
• Launch and manage sourcing across LinkedIn, job boards, partners, and AI-powered sourcing workflows.
• Monitor candidate quality and continuously adjust searches, filters, and sourcing logic when results are weak.
• Manage AI-assisted outreach and qualification, reviewing and improving messages and communication where needed.
• Review candidates, conduct pre-screen interviews in English, prepare structured assessments, and move strong candidates through the hiring process.
• Own candidate communication through client interviews, offer, negotiation, and hiring decision.
• Track the recruitment funnel and use the data to identify bottlenecks and improve results.
• Improve AI Skills, prompts, workflows, and recruitment automations independently or together with the Automation team.

Must-have

1. 2+ years of hands-on technical recruitment experience, including hiring software developers or other technical specialists.
2. Strong sourcing skills — LinkedIn, Boolean/X-Ray Search, talent mapping, and ability to build and adjust search logic.
3. Strong candidate evaluation skills — CV screening, pre-screen interviews, and ability to assess candidates against clear must-haves.
4. Fluent English, including conducting pre-screen interviews independently.
5. Practical use of AI in recruitment for sourcing, research, outreach, candidate analysis, interview preparation, or similar workflows.
6. Strong ownership and ability to manage several vacancies independently, prioritizing work based on hiring needs and pipeline quality.

Nice-to-have

• Experience working with AI-powered or automated recruitment / sourcing systems.
• Ability to create, configure, or improve AI Skills, prompts, agents, or recruitment workflows.
• Experience with LinkedIn outreach automation tools such as Grinfi or similar platforms.
• Experience using recruitment funnel data to identify sourcing, outreach, or conversion bottlenecks.
• Experience improving recruitment processes or reducing manual work through automation.

ClickDealer, an award-winning global marketing agency, is seeking an experienced Treasury Manager to strengthen our Finance team.
The ideal candidate will have proven experience in treasury operations, liquidity management, and international payments within a fast-paced global organization.

More about us: clickdealer.com

Key Requirements:

• 3–5 years of experience in treasury, payments, or cash management;
• Solid background in working with banks (account management, KYC, international payments);
• Hands-on experience with payment systems (e.g., Tipalti, Payoneer, Wise, or similar);
• Exposure to crypto payments and knowledge of related compliance requirements;
• Strong Excel and financial reporting skills;
• Detail-oriented, structured, and proactive approach to problem-solving;
• Professional-level English. 
• Nice to have: experience with ERP systems (e.g., NetSuite, SAP, Oracle, etc.), FX management, or fintech/crypto industry background. 
   

Your Future Responsibilities:

• Daily monitoring of company cash positions and liquidity needs;
• Manage bank relationships and operations: account openings, KYC/AML updates, transaction oversight, fee monitoring;
• Execute and control payment operations through payment systems (e.g., Tipalti), including vendor onboarding, international payments, and reconciliations;
• Oversee crypto payment flows, ensuring accuracy and compliance with regulatory requirements;
• Support cash flow forecasting and optimization of short-term liquidity;
• Prepare regular management reports (daily/weekly/monthly) on cash balances, flows, and treasury KPI;
• Ensure proper documentation for treasury operations to meet audit and compliance standards;
• Collaborate with Finance, Legal and operational teams on cross-functional processes.
   

What We Offer:

• Work with a global brand in a dynamic international company;
• Competitive salary (linked to USD), paid vacations and sick leaves;
• Coverage of English language courses and gym expenses;
• Exciting projects and participation in corporate trainings and seminars.

Ready to elevate your career and embark on an exciting journey with ClickDealer? Apply now and become part of our global success story!

🚀 ZentixSoft is looking for a Junior QA Engineer with Automation experience!

We build modern SaaS, EdTech, eCommerce, FinTech, and Enterprise solutions for clients in the US and Europe.

📍 Format: Full-time, 100% remote

Our projects move fast, with tight deadlines and a high pace of work. We’re looking for people who don’t wait for ready-made instructions. You propose solutions, ask the right questions, spot bottlenecks, and focus on delivering value for the company and the client.
 

🎁 What you get:

• Autonomy and trust: Zero micromanagement and full freedom within your responsibilities.
• Focus on impact: The chance to shape the product, bring your own ideas, and see the real results of your work.
• Growth and support: Coverage of relevant courses, conferences, English lessons with a tutor, and a personal development plan (PDP) tailored to your goals.
• Work-life balance: 22 days of vacation, sick leave, and respect for your personal time (no unnecessary overtime).
   

🧩 Your responsibilities:

• Manual & Automation Testing: Full-cycle manual testing of web and mobile applications (Functional, Regression, Smoke, Exploratory, GUI, Cross-browser, Cross-platform, Usability), plus basic support for automated tests.
• Test Documentation: Analyzing business requirements and technical documentation, creating and maintaining Test Cases, Test Suites, Checklists, and Test Plans.
• API & Database Validation: REST API testing with Postman, verification of business logic and calculations.
• Specialized Testing: Role-based access control (RBAC) testing, localization testing (i18n, multilingual testing).
• Bug Management & Agile: Writing clear bug reports and working closely with the development team; active participation in Scrum/Kanban processes (Planning, Daily, Review, Retrospective).
   

🎓 Ideal candidate:

• At least 0.5 years of commercial QA Engineer experience
• Basic experience with test automation
• Practical experience testing web and mobile (iOS/Android) applications
• Solid understanding of SDLC and STLC
• Hands-on experience with REST API testing in Postman
• Experience writing Test Cases and Test Plans in TestRail, Jira, Confluence, or Trello
• Understanding of HTTP/HTTPS, HTML, and CSS
• SQL experience is a plus
• English: Upper-Intermediate (B2) or higher, spoken and written
   

➕ Nice to have:

• Practical experience using AI tools for testing processes or test case generation

✨ Welcome to WinMedia — Driving Innovation in iGaming Products! ✨

We build and develop product solutions in the iGaming industry 🎯. Our team works on in-house products, continuously improves internal processes, and uses data-driven approaches to create engaging experiences that drive player engagement, retention, and long-term growth.

We are currently looking for a CRM / Retention Manager who knows that sending the same bonuses to the same users on repeat isn't a strategy — it's just activity without results. We need someone who can build smart automated campaigns, understand bonus economics, experiment with gamification, and turn bold ideas into measurable business outcomes.

If you know how to keep players engaged, bring inactive users back, and make every campaign serve a clear business goal, we want to hear from you. 🚀

📌 About the Role

We are looking for a Senior CRM / Retention Manager who can take ownership of the CRM strategy and customer lifecycle across our iGaming products.

This role goes beyond setting up campaigns. You'll build automated customer journeys, develop personalized retention and reactivation mechanics, optimize bonus spend, and test new approaches to improve player engagement and business performance.

You'll work closely with Product, Analytics, Design, and Content teams to turn hypotheses into campaigns, measure their impact, and scale what actually works.

🔨 Responsibilities

• Develop and execute the CRM / retention strategy for our iGaming products.
• Build and optimize the entire customer lifecycle: onboarding, activation, retention, reactivation, and churn prevention.
• Design automated CRM campaigns and customer journeys based on player behavior, lifecycle stages, and business goals.
• Segment audiences and personalize communications to improve engagement, conversion, and retention.
• Develop and test retention and reactivation mechanics, offers, and bonus strategies.
• Explore and implement tailored approaches for Tier-1 GEOs.
• Work across CRM channels, including Email, Push Notifications, SMS, In-app messaging, and AI Calls.
• Manage bonus economics and collaborate with Analytics to understand bonus effectiveness, optimize costs, and maximize business impact.
• Develop and implement gamification mechanics to drive player engagement and retention.
• Plan, launch, and analyze A/B tests for communications, offers, bonuses, gamification mechanics, and automated CRM flows.
• Monitor campaign performance and optimize activities based on business KPIs, including retention, NGR, bonus rate, ARPPU, and unsubscribe rate.
• Identify the root causes of declining player activity and develop hypotheses to prevent churn and reactivate users.
• Take ownership of new ideas from hypothesis development and validation to implementation, testing, and optimization.
• Make quick HTML edits to CRM templates and ensure campaigns display correctly across channels.

• Collaborate with Product, Design, Analytics, and Content teams to deliver effective CRM initiatives.

   

✅ Requirements

• Proven experience in CRM, Retention, or Lifecycle Marketing, preferably within iGaming.
• Strong understanding of the iGaming customer lifecycle and retention strategies.
• Experience designing and managing automated CRM campaigns and customer journeys.
• Hands-on experience with audience segmentation and personalized communications.
• Understanding of CRM channels, including Email, Push Notifications, SMS, and In-app messaging.
• Experience with retention and reactivation mechanics, promotional offers, and bonus campaigns.
• Understanding of bonus economics and the ability to evaluate campaign effectiveness from a business perspective.
• Experience planning A/B tests, validating hypotheses, and making data-driven decisions.
• Strong analytical skills and the ability to translate campaign results into actionable improvements.
• Understanding of key metrics such as LTV, churn rate, retention rate, reactivation rate, ARPPU, NGR, and bonus rate.
• Experience working with HTML and making edits to email templates.
• Ability to take ownership, work independently, and turn ideas into measurable results.

• Strong communication skills and the ability to collaborate effectively with cross-functional teams.

   

🎯 It Will Be a Plus

• Experience with CRM platforms such as Customer.io, Smartico, Reteno, or OneSignal.
• Experience with advanced segmentation and behavioral targeting.
• Hands-on experience with AI Calls / voice CRM.
• Experience designing gamification mechanics, such as shops, loot boxes, prize wheels, and other interactive features.
• Experience working with VIP and high-value players.
• Experience with Tier-1 GEOs.
• Strong understanding of bonus economics and experience optimizing promotional budgets.
• Ability to identify hidden reasons behind declining player activity and develop effective retention strategies.

• Experience building CRM processes and infrastructure from scratch or scaling existing setups.

   

🎁 What We Offer

💰 Competitive salary

🌍 Full remote work — work from wherever you're most productive.

🚀 Freedom to experiment, test bold hypotheses, and make decisions without unnecessary bureaucracy.

🎯 Real ownership of CRM strategy, campaigns, and retention performance.

🛠️ The opportunity to work with a full range of CRM channels, automation tools, and gamification mechanics.

📊 A data-driven environment where campaign success is measured by business impact, not just the number of messages sent.

🤝 A collaborative team that values initiative, fresh ideas, and people who take ownership of their results.

😎 A friendly team where work doesn't run away — but the wolf might just be out for a walk.

In our team, we have few Backend engineers and one ML engineer. We are hiring a Senior Data Engineer to build and own our analytics platform from the ground up.

Current Technology Stack

• Backend & data: Java/Spring, MySQL, MongoDB, Redis; tens of millions of behavioral/session records.
• Analytics & ML: Metabase (currently querying operational databases), Python, Polars, Parquet, CatBoost, FastAPI.
• Infrastructure: Docker, Kubernetes; DigitalOcean → AWS EKS migration; Terraform, Helm, Argo CD, ECR, Secrets Manager, Cloudflare.
• Data platform: No dedicated warehouse or orchestrator yet; technology selection is part of this role.

Some of our sites:
vinclarity.com - vehicle history reports

thathome.com - property records
efaq.com - psychological, educational, and just-for-fun quizzes

Key Responsibilities

• Design and implement a cost-effective analytical warehouse, ingestion pipelines, transformation models and orchestration.
• Integrate MySQL/MongoDB, payments, fraud, email/helpdesk, advertising APIs and quiz/session events; support CDC or incremental loads, retries and safe backfills.
• Own reliable models for subscriptions, revenue, cohorts, LTV, CAC and ROAS; improve Metabase performance and reduce analytical load on production.
• Implement data quality checks, monitoring, reconciliation, documentation, data contracts and access controls.
• Partner with the ML Engineer on reproducible, point-in-time correct training datasets; prevent data leakage and handle delayed labels.

Requirements

• 5+ years in Data Engineering; demonstrated ownership of production pipelines or a data platform.
• Advanced SQL and MySQL optimization; MongoDB/document data modeling; analytical and dimensional modeling.
• Strong Python with pandas or Polars, Parquet; ETL/ELT, incremental processing, idempotency, backfills and recovery.
• Production experience with a data warehouse and an orchestrator (e.g., Airflow, Dagster or Prefect); ability to choose appropriate tools.
• AWS fundamentals, Docker, Git/CI/CD; working familiarity with Kubernetes; pragmatic architectural judgment.
• English B2+.

Nice to have

• dbt; Redshift, ClickHouse, Snowflake or BigQuery; CDC/Debezium or Airbyte; subscription billing, marketing attribution and fraud data; Terraform/Helm/Argo CD; Java/Spring familiarity.

Conditions

• Fully remote setting
• Corporate devices (laptop, power station)
• Unlimited PTO (paid time off) policy
• Udemy courses

About Us
We are a performance-driven team working on the traffic side of iGaming. We drive quality traffic to casino and betting products and build long-term partnerships with products and affiliate networks. We are growing and looking for a teammate to strengthen our partnership direction.
 

Who We’re Looking For
We’re looking for a proactive Business Development / Partnership Manager with iGaming experience from the traffic side. You will find new partners, negotiate deal terms, and keep our partner accounts running smoothly.

Please note: this is not an Affiliate Manager role on the casino side. We work from the traffic side, offering our traffic to products and networks.

About You
You understand how traffic deals work in iGaming and know how to turn a conversation into an agreed partnership. You are structured, comfortable in negotiations, and careful with numbers, reconciliations, and payouts.

What Awaits You

• Direct impact on traffic volume and revenue
• A team that understands the iGaming traffic side
• Clear tasks and transparent processes
• Opportunity to grow into BD Manager / Head of Partnerships

Requirements

• Business development experience in iGaming from the traffic side: arbitrage team, webmaster, or agency
• Own base of contacts among products and affiliate networks
• Understanding of deal models and terms: CPA, RevShare, Hybrid, baseline, caps, hold
• English B2

Nice to Have

• Experience with affiliate tracking platforms and partner dashboards
• Understanding of key iGaming GEOs and traffic sources

Responsibilities

• Reach out to products and affiliate networks and offer our traffic
• Negotiate terms (CPA / RevShare / Hybrid, baseline, caps, hold) and pass the agreed details to the internal team
• Manage partner dashboards: statistics, reconciliations, and payouts

Language Requirements
English: B2 – Upper-Intermediate