Jobs (Other)

Brand Ambassador – Payments & Crypto Entities
 

We are hiring on behalf of an international fintech group with regulated entities across multiple jurisdictions. 

Role Overview

We are looking for a Brand Ambassador – Payments & Crypto Entities to act as the primary relationship
point between our brands and external financial institutions, including banks, EMIs, PSPs, payment
providers and other financial partners.
The role sits at the intersection of Payments, Compliance, MLRO and external financial institutions. The
Brand Ambassador will represent our companies externally, ensure that financial partners clearly
understand the businesses they work with, and ensure that their requirements, concerns and expectations
are properly understood and addressed internally.
This is a relationship-driven role requiring strong communication, commercial awareness, attention to
detail and the ability to understand both sides of a financial relationship.
The person in this role should be comfortable speaking directly with banks and financial institutions,
explaining complex business activities in a clear and credible manner, asking the right questions, identifying
potential issues early and coordinating internally to resolve them.

Key Responsibilities
1. Financial Institution Onboarding
 

• Act as the primary contact between the company and banks, EMIs, PSPs and other financial
  institutions during onboarding and due diligence processes.
• Represent the brand and clearly explain its business model, products, customer base, markets, payment flows and operational structure.
• Present relevant information regarding expected transaction volumes, transaction patterns, customer profiles, refund/chargeback activity and other operational metrics.
• Understand the financial institution's onboarding requirements and translate them into clear internal requirements for the Payments, Compliance and MLRO teams.
• Coordinate responses to KYB, KYC, AML, compliance and risk-related questions.
• Ensure that requested documentation and information are collected and delivered accurately and within the required timeframe.
• Identify unclear, excessive or potentially problematic requirements and discuss them with the relevant internal teams before responding.
   

2. Ongoing Banking & Financial Institution Relationships

• Maintain regular and professional communication with banking and financial institution contacts after onboarding.
• Develop strong working relationships with account managers, compliance officers, risk teams and other relevant contacts.
• Ensure that communication does not only happen when there is a problem.
• Maintain awareness of the expectations, preferences and requirements of each financial partner.
• Monitor communications and identify early signs of dissatisfaction, increased scrutiny or potential account-related issues.

Ensure relevant internal stakeholders are informed of material developments in a timely manner.
 

3. Early Risk Detection & Internal Escalation

The role is expected to act as an early-warning mechanism between the company and its financial partners.

This includes:
 

• Identifying signals that a bank, EMI or PSP may have concerns regarding a brand, transaction activity, customer traffic or business practices.
• Recognising changes in tone, requests for additional information, unusual reviews, increased monitoring or other indicators that may precede a formal escalation.
• Immediately escalating relevant concerns to the MLRO, Compliance, Payments and management teams. 
• Helping the internal team understand exactly what the financial institution is concerned about and what is required to address it.
• Following issues through until the financial institution confirms that the matter has been appropriately resolved.

4. Compliance Reviews & Elevated Risk Situations

• Act as the external representative of the brand during compliance reviews, enhanced due diligence and other elevated reviews initiated by financial institutions.
• Coordinate with the MLRO and Compliance teams to ensure that responses are accurate, consistent and properly supported. 
• Where issues arise from problematic campaigns, traffic sources, customer behaviour, refunds, chargebacks or other operational activity, help manage the communication with the financial
  institution.
• Present the company's position professionally while acknowledging and addressing legitimate concerns.
• Coordinate internally on corrective actions and communicate the relevant remediation back to the financial institution.
• Help protect the relationship with the financial institution while ensuring that the company does not make commitments or representations outside the authority of the relevant internal teams.

5. Payment Recalls, Transaction Issues & Partner Escalations

• Act as a point of contact when banks or financial institutions raise concerns regarding payment recalls, suspicious transactions, customer complaints or other transaction-related matters.
• Coordinate with Payments, Compliance, Risk and the MLRO to establish the facts and determine the appropriate response.
• Ensure that responses to financial institutions are timely, consistent and supported by the relevant information.
• Monitor recurring issues and identify patterns that may require operational or compliance changes.
• Escalate recurring or material issues to management before they develop into a larger relationship or account risk.

6. Internal Coordination

The Brand Ambassador will work closely with:

• MLRO & Compliance – AML, regulatory and financial-crime related matters.
• Payments – payment flows, providers, settlements, transaction activity and operational matters.
• Risk – chargebacks, fraud, traffic quality and customer-related risk.
• Management – strategic relationships, escalations and major financial-institution matters.
• Operations / Marketing, where relevant, to understand activity that may affect the relationship with a financial institution.

The role is expected to ensure that information moves effectively in both directions:

Financial Institution → Company
Requirements, concerns, questions, warnings, changes and expectations.

Company → Financial Institution
Business activity, explanations, documentation, remediation, operational updates and commercial context.

What Success Looks Like

Success in this role is not simply measured by opening new accounts.
The successful Brand Ambassador will help create stable, long-term relationships with financial institutions where partners understand the businesses they support and feel confident communicating
with the company.

Success means:

• New financial relationships are onboarded efficiently.
  Banks and financial institutions receive clear, accurate and consistent information.
• Internal teams understand external requirements before they become problems.
• Potential banking issues are identified early rather than after an account is restricted or terminated.
• Compliance and operational escalations are handled professionally and quickly.
• Financial institution relationships remain active and constructive over the long term.
• Management is alerted early to risks that could affect payment processing, settlements or client
  operations.

Candidate Profile:

We are looking for someone who is:

• A strong and confident communicator.
• Comfortable speaking directly with banks, EMIs, PSPs and compliance professionals.
• Able to explain complex business activities clearly and professionally.
• Commercially minded while understanding the importance of compliance and risk.
• Highly organised and capable of managing multiple financial relationships simultaneously.
• Naturally proactive and able to identify problems before they become escalations.
• Comfortable handling difficult conversations and defending the company's position professionally.
• Able to understand technical, operational and compliance information without necessarily being the subject-matter expert in each area.
• Trustworthy, discreet and comfortable working with sensitive business and financial information.
• Capable of coordinating several internal departments toward one external response.

Experience

Experience in one or more of the following areas would be highly valuable:

• Banking or financial institution relationship management.
• Payments / PSP / EMI environments.
• Fintech or crypto businesses.
• Banking onboarding or KYB/KYC.
• AML, compliance or financial crime environments.
• Merchant acquiring or payment operations.
• Account management with banks or financial institutions.
• Corporate banking or correspondent banking relationships.

Direct experience within all of these areas is not required. Strong communication skills, commercial understanding, ownership and the ability to learn complex financial businesses are equally important.

Important Distinction

This is not a pure sales role and not a Compliance or MLRO position.

The Brand Ambassador is the person who ensures that the company and its financial partners understand
each other.

The role requires someone who can confidently represent the company externally, understand what the
bank or financial institution needs, bring that information back to the relevant internal specialists, and then coordinate the response until the matter is resolved.

In difficult situations, this person should be able to stand in front of the financial institution and represent the company professionally — while working closely with the MLRO, Compliance, Payments and Risk teams to ensure that the substance of the response is correct.

About the company

Blue Carrot is a full-service agency established in 2014, specializing in educational content creation and commercial video production. Since the very beginning, we've set ourselves in the global marketplace by creating content for esteemed clients like the United Nations, DNB, Takeda, University of Southern California, Charité Medical University, and others. With a diverse portfolio spanning over 300 clients globally, we handle projects of all sizes, from short 60-second explainers to extensive educational courses consisting of over 200 e-learning hours across four languages.

The problem

Sometimes a client disagrees that a course is well written: they say the text is illogical, poorly structured, or poorly described — without specifics. We need someone who can objectively, with evidence (not just "I think so"), show the logical structure of the text — and demonstrate to the client why the course is logical and well-built, or exactly where the gaps are.

Responsibilities

• Reconstruct the argumentative structure of a text: claims, premises, evidence, objections, and the inference relations between them
• Visualize this structure as an argument map/graph with multiple levels of detail — from a high-level overview down to specific, granular points
• Prepare the output so it can objectively demonstrate to the client the logic and structure of the text (or specific gaps)

This is manual analytical work, not automated structure extraction — no background in computational linguistics or argument mining is needed.

Requirements (must-have)

• Strong English, spoken and written (texts and clients are almost always English-speaking)
• Ability to visually represent argumentative structure, not just provide a written conclusion
• Strong analytical thinking — able to back up a conclusion with facts, not just an opinion

Nice to have

• Understanding of instructional design / how training courses are built
• Experience with argument-mapping tools (e.g., Argdown or similar)
• Background in logic, debate, critical thinking, argumentation theory, or developmental/substantive editing

About us
ICON Finance is a financial services company operating since 2015. We provide OTC crypto exchange, bank transfers, and cash collection services. Office in Warsaw, B2B clients across crypto, fintech, and traditional business. Active deal flow, growing client base, real banking partners, real deadlines.

The role
Our Legal function is growing faster than one lawyer can handle. We're looking for someone to take over the operational side — KYC, due diligence, documentation, standard contracts — freeing up our Legal Counsel to focus on complex, non-standard cases. This isn't a "pass-the-paper" position: you'll see the full process from application to account opening, and gain more autonomy over time.

Responsibilities

• Preparing and reviewing KYC packages for corporate account opening
• Liaising with banks and EMI partners, tracking application status
• Conducting due diligence and screening counterparties (sanctions lists, PEP)
• Maintaining the legal archive and contract registry
• Preparing standard agreements (NDAs, service agreements) from templates

How we'll measure results
Leading indicators: application processing speed, response time to banks/partners.
Lagging indicators: KYC packages accepted on first submission (90%), applications processed within SLA (90%), due diligence completed on time (95%), registry/archive accuracy (98%).

What matters

• 2-3 years of experience in compliance/AML/KYC (banking or fintech) — banking-side compliance background is a strong plus
• Russian — fluent, English — B2 or above
• Attention to detail, self-driven, comfortable working where processes are still being built

A plus

• Experience in crypto/fintech
• Legal education
• Experience with CRM/trackers (ClickUp, PeopleForce, or similar)

Not a fit if you

• Expect a fully polished process where you only follow instructions
• Are not willing to occasionally be reachable outside standard working hours
• Have no interest in crypto/fintech regulatory specifics
• Need detailed step-by-step guidance at every stage

What we offer

• Full-time, fully remote
• Probation period: 3 months
• Growth opportunity — as the Legal function scales, this role grows with it
• Training budget covered by the company
• Conference attendance covered
  
  How we hire

1. HR call
2. Test assignment
3. Final interview with Legal Counsel
4. Reference check

Наш клієнт, Jugabet — бренд і ігрова платформа, доступна для гравців у Латинській Америці. Завдяки сильному регіональному фокусу та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Координувати кросфункціональну роботу між командами Marketing, CRM, Product та іншими, забезпечуючи видимість пріоритетів і контроль за їх виконанням;
• Володіти ритмом зустрічей, включаючи планування сесій, ретроспектив, статус-апдейтів, ведення нотаток та контроль подальших дій;
• Покращувати процеси роботи з кількома брендами шляхом виявлення неефективностей, пропонування рішень і документування нових способів роботи;
• Підвищувати рівень використання Jira через налаштування робочих процесів, створення дашбордів і впровадження найкращих практик у командах;
• Автоматизувати рутинні завдання, такі як статус-звіти, оновлення презентацій, фолоу-апи, повторювані комунікації та дашборди, використовуючи AI та no-code інструменти;
• Співпрацювати із зовнішніми експертами та консультантами, перетворюючи їхні рекомендації на практичні рішення для щоденної роботи команд.

Досвід, який стане твоєю перевагою:

• 2–4 роки досвіду на позиції координатора, менеджера проєктів або операційного спеціаліста з роботою між кількома командами;
• Відмінні організаційні навички та здатність доводити справи до завершення — ви закриваєте всі відкриті питання;
• Впевнене володіння Jira та Confluence, комфортна робота з налаштуванням workflow і дашбордів;
• Комфортне використання AI-інструментів у щоденній роботі;
• Практичний досвід роботи щонайменше з одним no-code інструментом автоматизації.

Ми цінуємо:

• Допитливість: ви ставите уточнювальні запитання, щоб краще зрозуміти проблему, процес або робочий потік;
• Мислення людини, яка доводить справи до кінця: ви завершуєте розпочате, а незакриті питання вас турбують;
• Мислення людини, яка підтримує порядок: ви підтримуєте організованість не час від часу, а постійно. Документація, фолоу-апи та невеликі покращення не залишаються поза увагою;
• Увага до деталей: ви помічаєте невідповідності, відсутність відповідальних осіб і блокери, які інші можуть не побачити;
• Готовність ставити під сумнів: ви висловлюєте свою думку, якщо щось не має сенсу, роблячи це конструктивно та з повагою.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Coordinate cross-functional work across Marketing, CRM, Product, and other teams, ensuring priorities stay visible and on track;
• Own the meeting rhythm, including planning sessions, retrospectives, status updates, meeting notes, and follow-up actions;
• Improve multi-brand processes by identifying inefficiencies, proposing solutions, and documenting new ways of working;
• Enhance Jira adoption by configuring workflows, building dashboards, and driving best practices across teams;
• Automate routine work such as status reporting, presentation updates, follow-ups, repetitive communications, and dashboards using AI and no-code tools;
• Collaborate with external experts and consultants, translating their recommendations into practical solutions for day-to-day team operations.

Experience you’ll need to bring:

• 2–4 years in a coordinator, project, or operations role across multiple teams;
• Strong organizational and follow-through skills, you close loops;
• Solid Jira and Confluence user, comfortable configuring workflows and dashboards;
• Comfortable using AI tools in daily work;
• Hands-on with at least one no-code automation tool.

It’s a perfect match if you have those personal features:

• Curiosity: You ask clarifying questions to better understand a problem, process, or workflow;
• Finisher mindset: You see things through to completion; loose ends bother you;
• Maintainer mindset: You keep things organized over time, not just in bursts. Documentation, follow-ups, and small improvements don't get forgotten;
• Attention to detail: You notice inconsistencies, missing ownership, and blockers that others might overlook;
• Willingness to challenge: You speak up when something doesn't make sense, respectfully and constructively.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Title: Admin, Service Operations
Reports to: Team Lead, Service Operations
Type: International Contractor, Remote
Location: UA (Remote)

Working hours: 9:00 AM - 6:00 PM EST

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking Service Operations Administrators to join our growing Service Operations team within a Managed Services Provider (MSP) environment. This role is critical to the stability, accuracy, and consistency of our service delivery operations.

Service Operations Administrators are responsible for high-volume, time-sensitive operational workflows that support Service Delivery and Client Success teams. This role focuses on execution excellence, process adherence, and proactive follow-ups to ensure work is completed accurately and on time.

You will work closely with Service Ops Associates and Analysts, following established processes while helping surface gaps, risks, or inefficiencies as the organization continues to scale.

This is an execution-focused role with clear ownership and accountability expectations.

Responsibilities:

Service Proposal Generation and Repository:

• Operational Execution & BAU Support
• Own and execute assigned Service Ops BAU workflows end-to-end
• Acknowledge all assigned requests within the same business day
• Complete tasks accurately and within defined timelines
• Proactively follow up on outstanding items to prevent delays or backlog
• Core Workflows
• Meeting scheduling and coordination
• QBR preparation support and follow-ups
• NPS ticket creation, survey tracking, and follow-ups
• Weekly timesheet follow-ups and reporting support
• Rock Reset preparation and administrative support
• Scorecard data collection and updates
• Support project follow-ups (administrative layer)
• C360 change monitoring and updates
• BVOIP queue monitoring
• CSAT channel monitoring
• Support Bonusly award administration
• End-of-year operational change facilitation
• Process & Documentation
• Follow documented processes and checklists consistently
• Flag unclear or outdated documentation and escalate for clarification
• Assist with documentation updates when processes change
• Maintain accuracy in tools such as Monday.com, Outlook calendars, and internal systems
• Collaboration & Coverage
• Support team coverage during PTO or peak workload periods
• Participate in task handoffs and ensure continuity of work
• Escalate risks, blockers, or capacity concerns early

Qualifications:

• 1–3 years of experience in operations, service coordination, or administrative support (MSP experience a plus)
• Strong attention to detail and accuracy
• Excellent follow-through and task ownership
• Ability to manage multiple tasks simultaneously in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable working with operational tools (ticketing systems, task boards, calendars)
• Willingness to follow structured processes and use checklists
• Ability to receive feedback and adjust quickly
• Reliable time management and calendar discipline
   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment
• Familiarity with tools such as Monday.com, ConnectWise, Power BI, or similar systems
• Process-oriented mindset with an eye for consistency and improvement
• Proactive communicator who raises issues early
• Comfortable with repetitive, high-volume operational work
• Team-oriented and willing to support coverage when needed

• Interest in growing into more complex operational responsibilities over time

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are looking for a Monitoring Specialist to support the stability and efficiency of our payment operations. You will monitor payment KPIs, analyse data, identify issues, and work closely with merchants, providers, and internal teams to keep transactions running smoothly.

Your daily tasks will include

• Monitoring and identifying transactions using internal dashboards;
• Analysing payment data and identifying operational issues;
• Monitoring and maintaining stable transaction routing;
• Reconciling data across multiple sources;
• Coordinating with merchants, providers, and internal teams to resolve issues.

Professional Skills

• At least 6 months of relevant professional experience;
• Strong computer literacy and confidence working with digital tools;
• English proficiency at A2 level or higher;
• Ability to work with dashboards, metrics, tables, and operational data;
• Strong analytical thinking and attention to accuracy;
• Understanding of fintech, online payments, financial services, or transaction flows would be a plus.

Personal Skills

• Highly attentive to detail and accuracy;
• Proactive and solution-oriented approach to work;
• Ability to notice issues early and act quickly;
• Comfortable working in a dynamic environment;
• Quick to learn new tools, processes, and concepts;
• Flexible, resourceful, and adaptable;
• Able to communicate clearly with internal and external stakeholders;
• Responsible and organised in daily operational tasks.

Why Join Us

• Work with a team of passionate and friendly professionals; 
• Zero bureaucracy and super-quick decisions;
• You take ownership, we give full support and freedom of decision-making;
• Startup with great potential for growth and development.

Hi!
We're excited to introduce you to Softsich!
We are looking for an energetic and client-oriented VIP Customer Support Representative who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service — this role is for you!

Requirements

• At least 1 year of experience in Customer Support / VIP Support.
• Experience working across multiple communication channels: Live Chat, Tickets, and Messengers.
• Excellent communication skills and the ability to find an individual approach to users.
• High level of empathy and the ability to understand users’ needs and mood, adapting the communication style to the situation.
• Ability to work in a multitasking environment, effectively prioritize tasks, and handle multiple requests simultaneously.
• Strong stress-resistance and the ability to maintain a high level of service in challenging or conflict situations.
• Ability to respond quickly, make independent decisions, and find optimal solutions in non-standard situations.
• Strong critical thinking and the ability to analyze a situation before making a decision.
• Flexibility and the ability to quickly adapt to changes in processes, products, and internal procedures.
• Ability to work effectively as part of a team, openness to feedback, and willingness to share knowledge and experience with colleagues.
• Strong attention to detail and a high level of responsibility.

Responsibilities

• Provide high-quality and personalized support to VIP users via Live Chat, Tickets, and Messengers.
• Handle user requests promptly and follow up on complex cases until they are fully resolved.
• Maintain a high level of VIP service, personalizing communication based on users’ needs and history.
• Independently resolve non-standard situations and escalate cases requiring involvement from other teams in a timely manner.
• Handle multiple requests and communication channels simultaneously while maintaining established quality and response-time standards.
• Collaborate with other teams to ensure fast and high-quality resolution of VIP users’ requests.
• Follow internal processes, procedures, and communication standards.
• Stay up to date with product, process, and internal procedure updates and quickly adapt to changes.
• Proactively identify issues in the user experience and provide relevant feedback to the team.

Would be a plus

• Direct experience working with VIP / High-Value clients.
• Understanding of VIP customer experience, retention, and responsible communication principles.
• Experience working with CRM, HelpDesk, and Live Chat systems.
• Experience handling complex, conflict-related, or emotionally sensitive cases.
• Knowledge of platforms such as TrueLabel.

What we offer:

• Flexible work format: fully remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations — in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country — and we’re proud of that.

Send us your CV now to learn more!

ABOUT THE COMPANY
We are a fast-growing iGaming company with big ambitions, to become the #1 choice for players in our markets. We are actively scaling new products and brands, building strong retention ecosystems, and strengthening our position within the industry.

ABOUT THE ROLE
We are looking for an experienced CRM/Retention Lead to take full ownership of launching and scaling the retention strategy for a new brand. You will lead a team of CRM Managers, build trigger chains and gamification tailored to the brand, and turn data insights into measurable retention results.

WHAT YOU WILL DO

• Take full responsibility for launching the retention strategy for a new brand, including creating and implementing trigger chains and gamification tailored to the brand's unique features
• Create innovative retention campaigns that enhance customer loyalty and engagement
• Lead and mentor a team of CRM Managers, providing guidance on trigger setup, gamification, and bonus program execution
• Coordinate with design, copywriting, and development teams to ensure seamless execution of retention initiatives
• Act as the central point of communication to align retention strategies with overall business goals
• Analyze the effectiveness of retention campaigns, using data insights to refine strategies and improve customer engagement
• Serve as the primary contact for clients, ensuring transparency and alignment on retention plans and progress

WHAT WE ARE LOOKING FOR

• Proven experience in customer retention, CRM, or related fields, preferably in iGaming or similar industries
• Strong leadership capabilities with the ability to inspire and guide a team
• Expertise in CRM systems and gamification tools (e.g., Smartico, Customer)
• Excellent analytical skills, with the ability to interpret data and translate insights into actionable strategies
• Exceptional communication skills, both written and verbal (English proficiency required, Intermediate or higher)
• Project management skills, with a proven track record of delivering results within deadlines
• Creative problem-solving abilities and adaptability to changing market conditions

LANGUAGES

• English, Intermediate or higher, written and verbal

WHY JOIN US

• Fully remote work
• Professional growth and continuous development opportunities
• Fast decision-making without excessive bureaucracy
• Freedom from micromanagement and rigid hierarchies
• Dynamic environment with ambitious goals and expansion plans

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, open banking, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.

We are looking for a Onboarding Specialist to join our Onboarding team in a fast-growing fintech environment.

You will be responsible for conducting business verification (KYB), assessing client risk, and ensuring compliance with internal policies and regulatory requirements.

The role involves working with a wide range of industries, including digital industries, iGaming, and crypto, requiring strong analytical thinking.

Requirements

• 1.5+ years of experience in KYB / Business Verification / CDD/ Acquiring
• Experience in fintech, EMI, PSP, banking, or similar 
• Strong understanding of:
  • Corporate structures (UBOs, shareholders, directors)
  • Risk-based approach (not checklist-based verification)
  • AML / CTF fundamentals
• Experience working with screening tools (e.g. SumSub, ComplyAdvantage or similar)
• Ability to analyze websites and identify inconsistencies or red flags
• Experience working with high-risk industries is a strong advantage
• Good level of English (B2+)

• Ability to work with high volumes while maintaining quality

   

Responsibilities

• Perform KYB verification of business clients (documents, structure, activity)
• Conduct risk assessment 
• Analyze client websites, business models, and transaction logic
• Identify red flags and inconsistencies in client information
• Request and review additional documentation where needed
• Make approval / rejection / escalation decisions with clear justification
• Work closely with Sales, KAM, Compliance, and Transaction Monitoring teams
• Contribute to process improvements and onboarding optimization

• Maintain accurate records in internal systems (Jira, CRM, verification tools)

   

Nice to have

• Experience with crypto / VASP clients
• Experience with acquiring / merchant onboarding
• Understanding of iGaming / digital goods / high-risk industries
• Experience with regulatory frameworks (FCA, EU AML directives, MiCA awareness)

• Experience in process optimization or tools integration support

   

What we offer:
 

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.

• Clear bonus structure.

   

Become part of a global team redefining FinTech. Your expertise, passion and ideas will shape the future of payments with PayDo!

Join a fast-growing iGaming project as a Technical Integration Specialist and take full ownership of how our affiliate tracking and integrations work under the hood. You will play a key role in keeping commission plans, postbacks, and attribution flows accurate across our partner network.

Responsibilities:

• Create and maintain commission plans in the affiliate platform (Affilka): RevShare, CPA, Hybrid, minimum deposit requirements, baseline terms, and custom deals.
• Set up and troubleshoot S2S postbacks between the affiliate platform, tracking systems, and external partners (Affilka, Alanbase, Keitaro).
• Verify the full attribution flow: click → registration → FTD → repeat deposits, including sub-parameters, macros, and ID tracking.
• Set up affiliates, brands, promotional materials, and tracking links.
• Investigate discrepancies in statistics between partners and the platform: reproduce issues, identify root causes, and escalate when needed.
• Maintain documentation, including integration records, setup/configuration details, and Jira tasks.

Requirements:

• 1+ years of experience in a technical, integration, or affiliate operations role, preferably within iGaming, betting, or affiliate marketing.
• Hands-on experience with affiliate platforms, ideally Affilka or similar solutions.
• Practical experience with tracking systems and S2S postback integrations; understanding of how postbacks are configured, tested, and troubleshot.
• Solid understanding of the affiliate attribution flow: click → registration → FTD → repeat deposits.
• Good knowledge of tracking parameters, sub-IDs, macros, click IDs, transaction IDs, and their role in attribution.
• Experience setting up and maintaining commission plans, including RevShare, CPA, Hybrid, baseline conditions, and custom affiliate deals.
• Ability to investigate tracking and statistics discrepancies, identify where data is lost or incorrectly transferred, and communicate findings to relevant teams or partners.
• Experience working with tracking solutions such as Keitaro, Alanbase, or similar tools would be a strong advantage.
• Basic understanding of HTTP requests, URLs, GET parameters, redirects, cookies, and API/S2S integrations.
• Ability to independently test tracking links and integrations and validate whether events and parameters are transferred correctly.
• Experience maintaining technical documentation and working with task management tools such as Jira.
• Strong attention to detail and a structured approach to troubleshooting.
• English sufficient for working with technical documentation.

• Why join us:
• High-impact role with ownership over a core growth channel.
• Fast-paced environment where your ideas and experiments are encouraged.
• Cross-functional collaboration with Marketing, Analytics, Product, and Tech.
• Opportunity to grow into a strong leader within the team.

How We Take Care of Our Team?

Comfortable Conditions for Productive Work
Flexible working hours with a start time between 8:00 AM and 11:00 AM. Work remotely from anywhere in the world or join us in our modern Cyprus office — the choice is yours.

Time to Recharge
We believe great results come from well-rested people. That’s why we offer:
21 days of paid annual leave;
3 additional Day Offs per year;
25 paid sick leave days;
Public holidays as days off.

Benefits & Wellbeing
Sports compensation program;
Annual healthcare budget;
Gifts for important life events (birthday, marriage, childbirth);
Coworking compensation for team members based in Ukraine;
Maternity and paternity leave support;
Business trips and team gatherings at our Cyprus office.

Learning & Career Growth
Annual budget for professional development, certifications, books, and language courses;
Internal mobility and promotion programs to support both vertical and horizontal career growth;
A Personal Development Plan to help you grow your skills and competencies.

Smooth Onboarding & Ongoing Support
We’ve designed a structured onboarding plan to help you quickly understand the business, the team, and your priorities. Regular check-ins with your manager and People Partner ensure a smooth adaptation process and continuous support throughout your journey with us.

Senior Compliance & Banking Relations Specialist (VASP/CASP/MSB/VARA)
 

We are hiring on behalf of an international fintech group with regulated entities across multiple jurisdictions. The role is for a compliance professional who can do more than work on a case file — you'll be speaking directly with banks, EMIs and payment partners, and representing the company's position in those conversations. If you prefer compliance work without external contact, this role won't be the right fit.
 

What you'll do

• Own SoF/SoW assessments end to end: reviewing documentation, building the narrative, and explaining it in detail to banking partners and third-party providers when they query incoming transactions
  Represent the company directly with banks, EMIs and PSPs — in writing and on live calls — for KYC requests, incoming-transaction queries, recalls and disputed payments, defending our position with evidence.
   
• Support onboarding of EMI and banking partners to our regulated exchange legs: walking their compliance teams through our customer flow and KYC/EDD framework from start to finish
  Handle contested cases end to end: SEPA/SWIFT recalls, fraud-related fund-return requests and payment disputes, including evidence packages and formal responses
   
• Contribute to transaction monitoring, escalations and continuous improvement of our compliance procedures
   

What we're looking for

• Experience in a regulated environment — if you operated under a VASP/MSB/CASP licence in the past it's strongly preferred; EMI, PI or banking backgrounds also welcome
   
• Demonstrable hands-on experience with SoF/SoW analysis and enhanced due diligence — you can explain a complex funds trail to a sceptical bank, not just complete a checklist
   
• Direct experience communicating with banks or payment partners on KYC queries, recalls or disputes — you've been the person on the call, not the person preparing notes for someone else
   
• Fluent, confident spoken and written English (C1+); additional languages a plus
   
• Understanding of crypto transaction flows and blockchain analytics tools is a strong advantage
   

How to apply
 

Alongside your CV, please answer briefly (3–7 sentences) on the qualification questions.

We're looking to fill this role quickly: every application receives a reply within 1 business day, and the full process — application questions, one interview, decision — is designed to take days, not weeks.

OntargIT is a consulting group focused on delivery and support of innovative Microsoft cloud applications for businesses based on Microsoft Dynamics 365 (ERP & CRM) and Power Platform. We run turnkey projects and support businesses and organizations in North America, Europe, and the Middle East.

If you want to join our team, visit our LinkedIn page.

We are looking for proactive professional to join our consulting team that strive to deliver turn-key business solutions on Microsoft Power Platform which is leading low-code / no-code IT platform in the world. You will work together with our internal team (PMs, Consultants, Technical Architects, Developers, etc.) to execute customer projects from initial demand to the live product. It’s an enterprise-scale project with an opportunity to work with customers across multiple countries and departments.

Join our team to become an experienced business applications consultant that helps businesses achieve more with technology and accelerate adoption of modern IT platforms.

Key qualifications:

- Higher technical or ecomonic education

- English — Upper-intermediate or higher. All communications are in English.

- 4+ years of experience as a Consultant, Business Analyst or Developer in IT Projects

- 2+ years hands-on development experience in Power Platform development (Dataverse, Power Apps (Canvas & Model-driven), Power Automate, Power BI, Business Process Flows, Forms, Business rules, Security role configuration)

- Excellence in consulting & communication skills to present & explain complex technical topics to both business executives and technical personnel.

- Technical background – understanding of Database design principles, SQL, basics of OOP, Web APIs

- Experience with Dynamics 365 CRM/CE or other similar Microsoft Business Applications will be a plus.

- Microsoft Power Platform, Dynamics 365, Azure and/or Azure certification will be a plus

Key responsibilities:

- Participate in workshops with customers & business analysts to gather requirements

- Consult clients on Power Platform implementation & best practices

- Create and demonstrate Proof of Concepts on Power Platform

Design & build low-code/no-code components on Power Platform or make enhancements to existing solutions

- Collaborate with Project Management to ensure project accountability (staying within scope, budget, and timeline).

- Participate in User Acceptance Testing

- Customer technical & functional support after solution go-live

- Participate in marketing & pre-sale activities

What do we offer:

- Opportunity to work in the consulting team with highly experienced professionals (some of our colleagues have 20+ years of experience in MS Dynamics and other ERP/CRM systems consulting)

- No bureaucracy, reasonable freedom of action. Our company is open for employee experience enhancement initiatives.

- Career development opportunities

- Competitive salary & bonuses

- Flexible working arrangements – you may work either from office in the city center (Olympiyska metro station, Kyiv) or from home from anywhere in the world

- Participation in corporate events, sport activities, English courses

- Medical insurance

We are looking for a Payment Processing Manager to take true ownership of payment performance across a portfolio of our fast-growing consumer products. You will step into a space where smart routing, fraud prevention, and payment orchestration directly shape revenue and user experience at scale. This is a role for someone who wants to go deep into billing logic, own the process end-to-end, and bring a modern, AI-friendly approach to how payments are monitored and optimized — rather than just following a playbook.

About the company: We are a global IT product company shaping the future of real-time social connection. We have millions of users across North America, Europe, Latin America, and MENA, and we build next-gen mobile and web apps for the live-streaming and social networking niches. The market will exceed $206 billion by 2030, and we are already among the leaders in the industry. Founded in Ukraine, scaling worldwide. Are you in?

In this role, you will

• Monitor payment performance across products on a daily basis: AR, Decline Rate, Fraud Rate, and Chargeback Rate — spotting anomalies and reacting fast
• Manage the payment orchestrator: connect new integrations in sandbox and production, and support QA during billing testing and integration
• Build and manage smart routing logic with card scheme rules (Chargeback & Fraud thresholds) and 3ds logic in mind
• Integrate and configure Apple Pay / Google Pay, directly or through the orchestrator
• Collaborate with product dev teams and providers: set tasks for implementing new payment methods and provide ongoing support

It’s all about you

• 2+ years of hands-on experience in payments, billing, or fraud/risk management
• Hands-on experience with a payment orchestrator (YUNO, PayAdmit, Solidgate, Paymid, Centrobill, Corefy, Primer, or similar)
• Experience building and managing smart routing / cascading logic
• Solid understanding of card scheme rules and Chargeback & Fraud thresholds, and how to apply them in routing logic
• Experience integrating Apple Pay / Google Pay, directly or via an orchestrator
• Experience setting up and managing alerts (RDR, CDRN, Ethoca rules) in an alert tool
• Experience working with MoR providers (CodaPay, Paddle, Lemon Squeeze, or similar)
• Upper-Intermediate English or higher
• Confident use of LLM tools (ChatGPT/Claude) to break down decline/error codes from PSPs, quickly summarize provider documentation, and draft technical tasks for dev teams

Would be a plus

• Experience with 3D Secure 2 and exemption logic & basic understanding of PCI DSS
• Experience with network tokenization and its application logic for One-Click Payments
• Compliance with payment providers & acquirers

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster

Hiring process

• Intro call
• Technical interview
• Test Task
• Final Interview (optional)
• Reference check
• Offer

N-iX is looking for Chinese Annotator to join our team. Our customer is used by our clients to stay on top of threats to their business. In our tools, they can create alerts or search, analyze and process the cybersecurity information we are providing. Analytics team is responsible for analysis and structuring of text information in different languages.
Basing on this information solution defines possible risks for different areas of customer's work.

Responsibilities:

• Work on engaging in the accurate and efficient annotation of text data using the provided tools
• Support researchers in training deep learning models through accurately categorizing content and annotating data
• Report and document issues faced from data annotation to team and discuss solutions to improve data
• POS-tagging and lemmatization

Qualification:

• Good English level
• Good speaking and reading level of second language - Chinese
   

Good to have:

• Education level in philology
• Some certifications for Chinese language level.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are seeking an experienced NetSuite Developer to design, develop, customize, and maintain Oracle NetSuite ERP solutions that support business operations across finance, supply chain, sales, and customer management. The ideal candidate will have expertise in SuiteScript, SuiteFlow, SuiteTalk, SuiteCloud, and NetSuite integrations. This role involves collaborating with functional consultants, business stakeholders, and technical teams to deliver scalable and efficient ERP solutions.

Key Responsibilities

• Design, develop, and maintain custom solutions within Oracle NetSuite using SuiteScript 1.0/2.x.
• Customize NetSuite forms, records, fields, workflows, dashboards, and reports to meet business requirements.
• Develop and support SuiteApps using the SuiteCloud Development Framework (SDF).
• Build and maintain integrations between NetSuite and third-party applications using REST, SOAP, SuiteTalk, and RESTlets.
• Develop custom workflows using SuiteFlow to automate business processes.
• Create and maintain saved searches, KPIs, SuiteAnalytics reports, and dashboards.
• Develop User Event Scripts, Client Scripts, Scheduled Scripts, Map/Reduce Scripts, RESTlets, and Suitelets.
• Perform data imports, exports, migration, and transformation using CSV Import and SuiteCloud tools.
• Troubleshoot and resolve NetSuite application issues, performance bottlenecks, and integration failures.
• Support NetSuite upgrades, enhancements, and new feature implementations.
• Collaborate with NetSuite Administrators, Functional Consultants, QA teams, and business users.
• Conduct unit testing, integration testing, and support User Acceptance Testing (UAT).
• Maintain technical documentation, code repositories, and deployment packages.
• Follow NetSuite development best practices, coding standards, and governance limits.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• 3–8+ years of experience in NetSuite development.
• Strong hands-on experience with SuiteScript 2.x (2.0/2.1).
• Experience developing Suitelets, RESTlets, User Event Scripts, Client Scripts, Scheduled Scripts, and Map/Reduce Scripts.
• Experience with SuiteFlow workflow automation.
• Knowledge of SuiteTalk SOAP and REST Web Services.
• Strong understanding of NetSuite ERP architecture and customization.
• Experience with JavaScript, HTML, CSS, and JSON/XML.
• Experience with SQL-like queries and SuiteAnalytics.
• Strong analytical, debugging, and troubleshooting skills.

• Excellent communication and stakeholder management skills.

   

Preferred Qualifications

• Oracle NetSuite Developer Certification.
• Experience implementing or supporting NetSuite ERP projects.
• Experience with SuiteCommerce Advanced (SCA).
• Knowledge of NetSuite OneWorld.
• Experience integrating NetSuite with Salesforce, Shopify, Magento, SAP, Oracle, or other enterprise systems.
• Familiarity with Agile/Scrum methodologies.
• Experience with CI/CD pipelines and automated deployments.

Production Support Responsibilities

• Provide Level 2/Level 3 support for NetSuite applications.
• Troubleshoot production issues and integration failures.
• Monitor scheduled scripts, workflows, and integrations.
• Perform root cause analysis and implement permanent solutions.
• Support quarterly NetSuite upgrades and regression testing.
• Ensure system security, performance, and compliance.
• Maintain deployment documentation and release notes.

Nice to Have

• Experience with Oracle Cloud applications.
• Knowledge of eCommerce integrations.
• Experience with financial reporting and compliance requirements.
• Understanding of data warehousing and business intelligence solutions.
• Experience working in manufacturing, retail, healthcare, or professional services industries.