Jobs

We are looking for a strong Full-Stack .NET + React Engineer with knowledge in AI LLM integrations to help expand and improve an existing AI CFO product. The MVP is already built and in use. This role is focused on building new features, improving AI Agent performance, and developing new Agents.

You will work directly on an active product and help us:

• Design and implement new features on top of an existing system
• Build advanced file export and reporting functionality (PDF, Excel, structured reports)
• Improve accuracy, consistency, and performance of LLM outputs
• Maintain and optimize generating charts and graphs using LLMs
• Create evaluation pipelines to measure and optimize model performance
• Implement validation layers and deterministic post-processing

Core Requirements

Full-Stack Engineering

• React (or similar frontend framework) experience
• .NET Backend development experience
• Working with AWS (or similar cloud environments)
• Knowledge with relative and document databases 

AI / LLM Engineering

• Proven experience integrating LLMs into real applications
• Experience with MCP and understanding how it works
• Structured output generation (JSON, reports, analytics)
• Prompt engineering and workflow optimization
• Building evaluation frameworks and test suites for AI systems
• Experience with frontier LLM models
• Handling retries, validation, guardrails, and fallback logic
• Optimizing cost, latency, and accuracy trade-offs
• Use AI-assisted coding tools (Claude Code) to ship faster

Strong Plus

• Financial analytics or accounting-related software experience
• Familiarity with QuickBooks or similar financial systems

Engagement Model

• Part-time contract (~120 hours per month)
• Fully remote
• Flexible schedule
• Long-term collaboration (not a short gig)
• Complete freedom in choosing technologies and architectural solutions

This is perfect for an experienced engineer who prefers flexible contract work and enjoys building practical AI systems.

Shortlisted candidates will receive a test task. Detailed project information will be shared after signing an NDA.

Our Client is one of the leading manufactures of dental and oral health products. As part of Company strategic evolution, we participate in development of a new cloud platform which will combine high quality of current intellectual property Company has, with power of Cloud technologies. As part of team you will have unique chance to increase quality of dental services all over the world and work with professionals from all over the world on high loaded demanded system.

• Responsibilities:

  - Development of company-wide UI component library
  - Participation in the code review process
  - Collaborative work in an Agile environment together with the engineering team and product owners

• Mandatory Skills Description:

  - Total years in IT: 5+ years
  - Flutter (4+ of commercial experience with Flutter). In-depth Flutter framework knowledge
  - Experience in building/publishing software libraries for use by other parties
  - Dart
  - Languages: English at least Upper-Intermediate, preferably Advanced

• Nice-to-Have Skills Description:

  - Experience with the development of web applications
  - Bitbucket
  - Jira/Xray
  - Google Cloud Platform CI/CD
  - Scrum framework

We are looking for a Head of Creative Marketing to join United Tech and take full ownership of the creative strategy behind our paid traffic performance. This role is your chance to make a direct impact on high-growth products in a highly competitive niche (US/UK/CA/AU markets), where every idea and decision truly matters. You will be responsible for developing and executing a creative marketing strategy, leading the full production process from concept to final asset, and building a strong creative team from the ground up. Expect the freedom to drive bold initiatives, make independent decisions, and influence key business results,  all in a fast-paced, bureaucracy-free environment

About the product:  We operate in the fast-growing social networking space that’s transforming how people connect online in a live-streaming segment that is growing by over 21% annually. We build products that combine streaming, video content, interactivity, and communities, with a focus on the global market. One of our flagship products is an ad-free international streaming platform where users engage in real time through video chats and live broadcasts. But that’s just part of our ecosystem, we’re also developing other products within the niche, each with its own mechanics, audience, and monetization model. Our team tackles complex analytics, AI solutions, personalization, and the scaling of high-load systems. If you’re passionate about shaping the future of social networking, we’d love to have you on board!

In this role, you will

• Deliver ad creative concepts and iterations that align with key KPIs for multiple products
• Support and improve the creative production pipeline in close collaboration with User Acquisition Managers
• Manage and grow the Creative Marketing team, including Designers and Creative Marketing Lead
• Plan and coordinate team workflows to ensure timely and effective output
• Track and report on the performance of creatives and team members
• Set up and maintain efficient creative marketing processes
• Develop and refine a testing methodology for ad creatives to improve performance and scalability
• Motivate the team through regular meetings, feedback sessions, and performance checkpoints

It’s all about you

• 1+ year of experience as Head of Creative Marketing Department
• Basic understanding of User Acquisition and Performance Marketing
• Proven experience in generating and developing creative concepts
• Solid workload management and deadline adherence
• Hands-on experience with creative testing approaches
• Strong leadership and team motivation skills
• Strategic thinking with focus on achieving product KPIs
• Excellent communication and presentation skills
• English level B2+
• Team-oriented mindset and strong communication skills

Would be a plus: 

• Experience with video chat or live-streaming products

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Workspace rental reimbursement in other cities and abroad
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical Interview
• Test Task (optional)
• Final Interview
• Reference check
• Offer

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide

About the role: At United Tech, the finance team is about precision, ownership, and strategic impact. You will be part of a strong Treasury team that supports large-scale international operations, ensuring financial stability and efficiency as we continue to scale. This role is ideal for someone who thrives in structure, takes ownership of every detail, and aims for measurable results in everything they do

In this role, you will

• Process payments and execute wire transfers
• Manage bank cards and prepare supporting documentation for payments
• Verify payment completeness and support month-end closing processes
• Generate and analyze the daily inventory balance turnover report
• Manage daily and monthly cash flow activities and forecast financial trends
• Resolve issues related to refunds, chargebacks, and partner/bank requests
• Handle business communication and negotiations with banks on various issues
• Participate in the process of opening new accounts
• Assist with KYC procedures, limits management, and other cash management functions
• Liaise with internal departments and external partners regarding payments
• Enhance business processes in treasury management
• Participate in various ongoing and ad-hoc projects, tasks, and initiatives as requested by management
• Assist senior treasury managers with various tasks and initiatives

It’s all about you

• 0.5–2 years of relevant experience in finance or treasury management (IT company, bank, or FMCG preferred)
• BS/MS in Economics, Accounting, Finance, Mathematics, or a related field
• Basic understanding of IFRS and accounting principles
• Confident in MS Excel
• English: Intermediate or higher (both oral and written)
• Structural thinker with strong attention to detail and analytical mindset
• Result-oriented and proactive in solving problems
• Ownership mindset:  you take responsibility for outcomes, not just tasks
• Fast learner, adaptable to change, and comfortable working under deadlines
• Open-minded team player, willing to contribute ideas and drive improvements
• Ambitious to grow in treasury and finance

Would be a plus

• Knowledge of ERP systems
• Familiarity with financial analysis and cash management

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• HR interview
• Test Task
• Technical Interview
• Final Interview
• Reference check/Polygraph
• Offer

We have built a global connection platform that’s been thriving since 2019: today it brings together 600K MAU and 25K DAU, with around 7K new registrations every day. People across the US, Canada, UK, Europe, and the Middle East choose us daily to make real connections that matter.

Our clear ambition is to outperform competitors and become Top-1 in our category, and we are moving fast to make it happen. We are building the future of human connection through:

• AI-powered matching that actually works

• Scalable revenue streams, exploring streaming, new monetization models, and acquisition channels that truly convert

About your role: This role is for a Senior Android Engineer who wants to work with real scale, meaningful technical complexity, and visible product impact. You’ll build a mobile product used by 1M+ users across Tier-1 markets, with full technical ownership over features and architectural decisions. You’ll join a mature Android team with strong engineering standards, advanced code review, a well-established CI/CD setup, and a codebase evolving toward Kotlin Multiplatform.

In this role, you will

• Own and deliver Android features end to end, from decomposition and technical design to implementation and release
• Continuously improve the product through regular technical enhancements and refactoring
• Collaborate closely with other Android engineers, backend developers, and product teams
• Participate in advanced code reviews and contribute to shared engineering standards
• Work within a well-established CI/CD ecosystem with testing, code quality checks, and conventions
• Prepare and adapt the project architecture for future KMP integration

It’s all about you

• 4+ years of commercial experience in Android development
• Strong understanding and practical application of SOLID principles
• Production experience with Kotlin and KSP
• Experience working with Clean Architecture
• Hands-on experience with modularized Android projects
• Experience with MVI and the ability to design solutions based on product requirements
• Strong knowledge of MVVM
• Practical experience with Jetpack Compose and understanding of the composition process
• Confident use of Kotlin Coroutines
• Experience with Koin for dependency injection
• Skills in application profiling and performance optimization
• Experience working with Google Billing services

Will be a plus

• Experience or interest in Kotlin Multiplatform
• Experience with CI/CD pipelines and optimization processes

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call with recruiter
• Technical Interview
• Final Interview
• Reference check
• Offer

We are looking Middle- Senior Media Buyers in our team!

Requirement:

- From a 2 years of experience with large budgets at Tier-1 GEO in the crypto vertical (Facebook)

- Experience in attracting traffic with a personal budget.

- Experienced tracker user

- Ability to write good technical specifications for developers, designers and copywriters.

Responsibilities:

- Search for new connections

- Scaling and optimization of current

- Traffic analysis

- Drawing up competent technical specifications for layout designers, copywriters and designers

Our advantages:

- Exclusive offers that really convert

- Corporate English courses for all levels

- Fully built infrastructure (accounts, payments, farming and very serious creative departments and technical units)

- Truly unlimited budgets

- There is our own tracking platform that helps keep information on all accounts, GEOs and traffic sources in one place

We are an international group of companies that is looking for talented and long-term and result-oriented Media buyers! Our team specializes in media buying and also has its own high-risk products. Due to business scaling, we are expanding the team and opening a vacancy for Media Buyer to work with Facebook.

Join Our Team of Visionary Innovators! Are you a mindful go-getter with an entrepreneurial spark? We're on the lookout for dynamic individuals ready to grow and thrive with us. At our core, we believe in people first—your passions, ambitions, and evolution matter.

Here, growth isn’t just a goal; it’s the #1 priority. Work is personal. Personal drives growth. Growth fuels prosperity.

If this resonates with you, send us your CV and let’s kickstart something extraordinary! Don’t tick every box? No problem! If you share our love for technology, we’d still love to chat and explore the possibilities together. 

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. We are a friendly crew of IT-savvies who value flexibility, technical excellence, and exceeding customer expectations.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote-First. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

We are seeking a proactive, communicative, and highly motivated Customer Support Specialist to join our team. The role involves assisting tourists worldwide with transfer issues.

Job Responsibilities:

• Сommunication with clients via chats, e-mail, and calls
• Respond to customer queries promptly and accurately (24/7 service).
• Follow up with customers to ensure prompt issue resolution.

• Collect and analyse customer feedback to assess satisfaction.

   

Requirements:

• Proficiency in English.
• Experience in customer service will be considered a plus.
• Strong written and verbal communication skills.
• Excellent problem-solving abilities.
• Ability to multitask.
• Commitment to customer satisfaction.
• Effective time management.

• Willingness to learn.

   

What we offer:

• Comfortable work environment, remote work.
• The work schedule consists of 5 shifts per week, each lasting 8 hours, with 2 days off according to the schedule 
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

We are looking Middle - Senior Media Buyers in our team!

Requirement:

- From a 2 years of experience with large budgets at Tier-1 GEO in the crypto vertical (PPC/YouTube)

- Experience with other traffic sources will be a plus

Responsibilities:

- Search for new connections

- Scaling and optimization of current

- Traffic analysis

- Drawing up competent technical specifications for layout designers, copywriters and designers

Our advantages:

- Exclusive offers that really convert

- Corporate English courses for all levels

- Fully built infrastructure (accounts, payments, farming and very serious creative departments and technical units)

- Truly unlimited budgets

- There is our own tracking platform that helps keep information on all accounts, GEOs and traffic sources in one place

We are an international group of companies that is looking for talented and long-term focused Media Buyers! Our team specializes in media buying and also has our own high risk products.

We develop software solutions for marketers, including a SaaS tracking platform, CRM systems for optimizing workflows in social networks and a comprehensive mass marketing service. In addition, we implement various marketing strategies covering SEO, affiliate marketing, email campaigns and much more. Our experience extends to creating solutions for both clients and our own endeavors.

Native Ads MEDIA BUYER
CRYPTO
We are a large company occupying a leading position in the market.
If you are looking for growth prospects, remote work opportunities, top, and most importantly
stable working conditions - this vacancy is for you.

What is required of you:

Experience in native networks (at least Taboola/Outbrain) from one year;
Experience in working with T1 GEO on confident budgets in gray verticals;
Good fast Internet.

For you from us:

Rate + bonuses;
Fast career growth;
Well-built infrastructure for comfortable work from home;
Limitless budgets in the literal sense;
Top creatives with a clear understanding of the vertical;
The ability to test different traffic sources.

We are an international group of companies that is looking for talented and long-term and result-oriented Media buyers! Our team specializes in media buying and also has its own high-risk products. Due to business scaling, we are expanding the team and opening a vacancy for Native Ads Media Buyer.

(3 month Project, with potential ongoing advisory support)

We are looking for a DevSecOps Engineer with 3+ years of experience to help audit, strengthen, and improve the security posture of a small but growing SaaS platform serving nonprofit and corporate clients.

OVERLAP 14:00–16:00 Mountain Time (MT)

This role is security-first, with DevOps responsibilities as a secondary layer. The main goal is to assess the current infrastructure, identify security and compliance gaps, and implement a practical roadmap to improve the platform’s overall resilience, compliance readiness, and long-term sustainability.

Project scope:

— Initial security and infrastructure audit

— Identify risks, vulnerabilities, and operational gaps

— Build and prioritize a remediation roadmap

— Implement key improvements over a 2–3 month engagement

— Potential for ongoing periodic security reviews and advisory support afterward

Current stack / environment:

— Git

— GitHub Actions

— Docker

— AWS

— Render

What you will do:

— Audit the current cloud and application setup from a security and DevSecOps perspective

— Review infrastructure, deployment processes, DNS configuration, access controls, and backup/disaster recovery practices

— Identify gaps related to SOC 2 readiness and help prepare for stronger enterprise security expectations

— Assess security controls around CI/CD, secrets management, container images, user access, and production environments

— Review existing vulnerability scanning practices and recommend improvements, including dynamic scanning where needed

— Help define and implement practical controls such as firewalling, hardening, monitoring, least-privilege access, and security hygiene improvements

— Investigate risks related to DNS, exposed services, stale records, misconfigurations, and other overlooked infrastructure issues

— Support the team in creating a sustainable, right-sized security approach for a small organization without overengineering

— Translate findings into an actionable roadmap with clear priorities, balancing risk, cost, and implementation effort

— Help improve confidence in responding to enterprise security questionnaires from large corporate clients

What we are looking for:

— 3+ years of hands-on experience in DevSecOps, DevOps with a strong security focus, or cloud/infrastructure security

— Strong experience with AWS and cloud security best practices

— Experience with GitHub Actions, CI/CD security, Docker, and container/image scanning

— Experience reviewing and securing hosted platforms, including PaaS environments such as Render or similar

— Solid understanding of IAM/access control, secrets management, DNS security, backups, disaster recovery, and infrastructure hardening

— Experience identifying and remediating security gaps in small or mid-sized SaaS environments

— Familiarity with SOC 2 controls and general compliance-oriented security practices

— Ability to recommend pragmatic, cost-conscious solutions for a small team

— Strong communication skills and ability to explain risks, tradeoffs, and priorities clearly to non-security stakeholders

— English level: B2 minimum

We are looking for an experienced Data Engineer to join a long-term B2C project. The main focus is on building Zero ETL pipelines, as well as maintaining and improving existing ones.

Responsibilities:
- Build and maintain scalable Zero ETL pipelines.
- Design and optimize data warehouses and data lakes on AWS (Glue, Firehose, Lambda, SageMaker).
- Work with structured and unstructured data, ensuring quality and accuracy.
- Optimize query performance and data processing workflows (Spark, SQL, Python).
- Collaborate with engineers, analysts, and business stakeholders to deliver data-driven solutions.

Requirements:
- 5+ years of experience in Data Engineering.
- Advanced proficiency in Spark, Python, SQL.
- Expertise with AWS Glue, Firehose, Lambda, SageMaker.
- Experience with ETL tools (dbt, Airflow etc.).
- Background in B2C companies is preferred.
- JavaScript and Data Science knowledge are a plus.
- Degree in Computer Science (preferred, not mandatory).

We offer:
- remote time job, B2B contract
- 12 sick leaves and 18 paid vacation business days per year
- Comfortable work conditions (including MacBook Pro and Dell monitor on each workplace)
- Smart environment
- Interesting projects from renowned clients
- Flexible work schedule
- Competitive salary according to the qualifications
- Guaranteed full workload during the term of the contract
 

Who are we?

Fuel is on a mission to unlock billions of dollars in GDP by helping SMBs make better financial decisions every day. We manage over $500M in customer P&Ls through our FP&A platform, combining AI with hands-on CFO expertise to deliver enterprise-grade finance - without the enterprise price tag or complexity.

fuelfinance.me

www.instagram.com/fuelfinance

youtu.be/eI5VH2Ks9o4

Who are we searching for?

We’re looking for an enthusiastic FP&A Manager to cover the financial needs of our US customers. You’ll provide strategic recommendations, optimize costs, and prevent cash gaps. You’ll work closely with top management and founders of startups and will act as a finance partner to their businesses. If you’re proactive and enjoy problem-solving, we want you on our team!

What are your responsibilities?

• Prepare managerial financial reports based on raw data
• Review and correct accountants in the preparation of financial statements
• Develop financial systems from scratch with our R&D team
• Work with multiple data sources and large volumes of data
• Build unit economics systems with detailed operational analysis for various business models
• Develop forecasting systems with KPIs for all the departments
• Establish and manage the budgeting process to control and prevent cash gaps
• Lead direct communication with the founders and CFOs on the customer's side
• Analyze financial statements and business metrics in general
• Provide recommendations for optimizing costs, improving the financial situation, and compiling a financial strategy
• Manage projects: project strategy, deadlines, the priority of tasks, quality of projects, team workload, and task control
• Create financial models

What are the preferred requirements for the role?

• 5+ years of relevant experience in financial consulting in a fast-growing company with different business models
• C1 English level
• Excellent verbal and written communication skills with the ability to distill into structured frameworks and concrete action plans
• Experience in managerial roles, managing teams and projects
• Expertise in the analysis of financial indicators: knowledge of the GAAP and unit economics
• Experience in managing the company’s finances: providing recommendations, implementing decisions
• Experience in budgeting, forecasting, financial reporting, regulatory reporting, and other business processes
• Strategic thinking and the ability to independently carry out rigorous problem-solving
• Proven ability to prioritize and maintain a system for proactively managing multiple customers, projects, and requests, for creating and managing a plan, and for keeping your teams organized too
• Ability to work in a fast-paced environment
• Proactivity and high level of responsibility
• Ability to work according to the EST time zone

Will be a plus:

• Experience in the US startups.

Reporting Structure: reporting to the Head of the FP&A Team.

Recruitment Process:

• Soft skills interview with the recruiter
• Hard skills interview with the FP&A team lead
• Test Task
• Culture fit interview with the VP of Operations

Why work with us?

• Mentorship from senior finance specialists and CFOs
• Rapid skills improvements (you'll be managing the finance of 3-5 companies with different business models and different challenges)
• Growth opportunities according to our seniority grading (it comes with a compensation increase)
• Freedom to innovate and create
• Flexible schedule and time-off policy
• 18 days of paid vacation per year, paid sick leaves

Employment Type: Full-time, shift-based
Level: Middle

Reports to: COO

Role Mission

The mission of the VIP Manager is to retain and grow VIP players by delivering exceptional service, driving player loyalty, and increasing revenue through strategic relationship management and personalized engagement.

This role focuses on building long-term, high-trust relationships with high-value players while maximizing LTV, retention, and monetization.

Key Responsibilities

• Manage a portfolio of VIP and Pre-VIP players in accordance with internal service standards.
• Achieve KPI targets related to retention, engagement, LTV, and revenue growth.
• Monitor player activity and behavior (deposits, bets, win/loss, frequency) and proactively identify risks.
• Design and deliver personalized offers including bonuses, cashback, and exclusive events.
• Analyze financial performance and gaming activity of players.
• Maintain structured, professional communication via messengers, email, and live chat.
• Work closely with Marketing, Product, CRM, Payments, and Analytics teams to improve VIP processes and player experience.

Skills We Are Looking For

• Structured and professional communication
• High emotional resilience
• Strong attention to detail
• Ability to work with emotional and high-stakes high-roller players

Required Experience & Qualifications

• Minimum 1 year of experience in VIP Management within iGaming or Betting.
• English level B2–C1 (spoken and written).
• Strong understanding of player behavior, motivation, and risk indicators.
• Experience working with CRM systems and analytical/reporting tools.
• Proven ability to manage high-roller clients professionally.
• Experience in building personalized offers, loyalty mechanics, and retention strategies.
• Excellent communication skills and discipline in maintaining structured, consistent client interaction.

Key Competencies

• Empathy and emotional intelligence
• Sales and negotiation skills
• Ability to build and maintain long-term VIP relationships
• Strong influence on retention, reactivation, and deposit behavior

Languages

• English: Advanced (B2–C1 required)

Work Schedule

Shift-based system (final schedule will be confirmed):

• 2 working days / 1 day off with 2 consecutive shifts (16:00–24:00 or 00:00–08:00)
• 2 working days / 1 day off with 3 rotating shifts (00:00–08:00, 08:00–16:00, 16:00–24:00)
• 3 working days / 2 days off with 3 rotating shifts (00:00–08:00, 08:00–16:00, 16:00–24:00)

Probation Period

KPIs and bonus structure for the probation period are currently being finalized.

You will play a key role in maintaining and optimizing the operational IT infrastructure that supports our global sales and commercial operations. This includes ownership of core sales platforms (CRM, analytics, enablement tools), ensuring system uptime, data integrity, and ongoing tool improvements.

This is a great opportunity for a detail-oriented, tech-savvy professional who enjoys improving systems, solving operational challenges, and supporting high-performing commercial teams. 

Main Responsibilities:

• Support and maintain the health and availability of key sales and operational tools (e.g., CRM, reporting dashboards, automation platforms)
• Ensure stability and performance of the operational IT infrastructure related to sales and revenue operations
• Collaborate with internal stakeholders to gather requirements and configure tools accordingly
• Monitor system performance, data integrity, and proactively resolve technical issues
• Support onboarding and training of users across teams; provide ongoing tool support
• Evaluate and implement new tools and integrations to improve sales productivity
• Maintain documentation and provide internal support for tool-related processes
• Act as a liaison between Sales, IT, and Data teams on technical needs and tool optimization

Expected Results:

• High availability and stability of operational IT systems and tools
• Fast and reliable support for users across global teams
• Reduced system downtime and faster incident resolution
• Accurate, up-to-date data in all integrated tools and platforms
• Increased efficiency through workflow automation and tool optimization
• Faster reporting and better visibility into sales performance metrics
• Strong collaboration between sales, IT, and operations teams
• Scalable and secure infrastructure that supports company growth and expansion
  
   

Professional Qualifications: 

• 3+ years of experience in Operational Support / IT Infrastructure / Toolset Management (preferably in fintech, SaaS, or tech)
• Solid hands-on experience with CRM platforms (Salesforce, HubSpot, etc.) and BI tools (e.g., Looker, Tableau, Power BI)
• Familiarity with IT infrastructure as it relates to SaaS tools, system uptime, and integrations
• Understanding of sales processes and revenue operations KPIs
• Experience with automation tools is a plus
• Strong troubleshooting, organizational, and documentation skills
• Comfortable working cross-functionally in a fast-paced environment
• Intermediate English proficiency
• Adaptability to quickly adjust to changes