Jobs

Are you looking for a job where you control your own success and earn a percentage from every deal you close?

We are not just looking for a Sales Manager—we are looking for a key player who will help scale our business on Upwork. If you are ready to take full ownership of the sales cycle and have a direct impact on the company’s growth, this position is for you.

What We Do

Our company helps businesses worldwide implement the Salesforce CRM system. We value flexibility, speed, and result-orientation. We believe that the best outcomes are achieved when you have complete freedom to act.

Your Responsibilities & Opportunities

• Generate Leads, Don't Just Find Them: Identify promising projects on Upwork, analyze client needs, and craft irresistible proposals.
• Manage Deals from A to Z: Take full ownership of the sales cycle: from the first contact and presentations to the successful closing of the deal.
• Stay Aligned with the Team: Closely cooperate with our CEO and technical specialists for accurate project estimation and the preparation of the best solutions.
• Build Long-Term Relationships: Maintain communication with clients, find new opportunities for upsales, and build partnerships for years to come.

We Are Looking for a Candidate Who:

• Has proven experience in successful sales on Upwork. This is our main requirement. We need a specialist who knows how to turn a proposal into revenue.
• Has a minimum of 1 year of experience in B2B sales, preferably in IT (consulting, outsourcing, SaaS).
• Is Advanced/Fluent in English to communicate confidently with clients from the USA and Europe.
• Is Self-Organized and Proactive. You will be given complete freedom, so the ability to manage your time is critical.

What You Get by Joining Us

• Total Freedom and Flexibility: Work remotely from anywhere in the world and on a schedule that suits you. We evaluate your results, not hours worked.
• Direct Business Impact: Your work will have a significant impact on our company’s growth, and you will be a part of our success.
• Excellent Compensation: We offer a competitive fixed rate and a transparent percentage of closed deals. The more revenue you generate for the company, the more you earn yourself. Salary consists of a fixed rate and a percentage (commission) from each personal sale.

Ready to get started? Send us your CV and tell us about your experience on Upwork!

About the Project

We’re running a live SaaS product – a QR code generation platform – and are looking for a backend developer to join our small cross-functional team.

Tech Stack (Required)

• Python 3 — 3+ years
• Django — 3+ years
• Django REST Framework — 3+ years
• Web development — 3+ years
• Stripe API (and djstripe)
• GitLab

Nice to have

• AWS knowledge (mainly Docker and RDS)

Day-to-Day Focus (based on current goals)

• 90% New feature & API development, improvements to existing features
• 10% Deploy activities, writing tests, assisting with production environment issues, providing backend insight for business requirements

Project Management & Collaboration

• Jira (Kanban-style workflow)
• Slack for communication

Soft Skills (Required)

• Product mindset: focus on building and growing the product
• Accountability & ownership: your code will be customer-facing
• Independent self-management
• Team-oriented mindset
• Spoken English required

Code Quality & Best Practices

• Adherence to coding best practices
• Experience with code reviews and knowledge-sharing
• Familiarity with security standards and performance optimization
• Writing clean, maintainable, and well-documented code

Other Details

• Flexible working hours (GMT+3)
• Team communicates in Ukrainian and English
• 100% remote
• Open and transparent communication
• Strong problem-solving skills
• Soft skills
• At least 20 hours committed to the project per week.
• Hourly salary - invoice required at the end of each month.

Hiring Process

1. Application reviewed
2. Technical test task (if suitable after step 1)
3. Interview with Backend Lead (review + deeper discussion)
4. Meet & greet in English with a Co-Founder (20 minutes + a few technical questions)
5. Hiring decision

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We are a small team, and while we strive to review every application, we may not be able to respond to all candidates. We appreciate your understanding and thank you for your interest in the role.

Thanks for giving this job post a read and we're looking forward to your application.

As a Senior Database Administrator is responsible for the design, implementation, maintenance, and optimization of the organization ' s database systems. This role involves ensuring data availability, integrity, and security, as well as supporting the development and implementation of database policies and procedures. The Senior DBA works closely with IT, development teams, and other stakeholders to ensure the efficient and reliable operation of the organization ' s databases.

Key Requirements: 
- Experience: 7+ years of hands-on experience as a Database Administrator in a 24/7 production environment. 
- Multi-Platform Expertise: Deep, demonstrable expertise in administering SQL Server, MySQL, and MongoDB. 
- Performance Guru: Proven track record of advanced performance tuning and optimization across all three platforms. 
- HA/DR Mastery: In-depth knowledge of high-availability and disaster recovery solutions for each database system. 
- Scripting Proficiency: Strong scripting skills in PowerShell, Python, or a similar language for automation. 
- Problem-Solving: Exceptional analytical and troubleshooting skills with the ability to resolve complex technical issues under pressure. 

- Communication: Excellent verbal and written communication skills, with the ability to explain complex concepts to technical and non-technical audiences. 

Responsibilities: 
- Architect & Administer: Design, implement, and maintain robust and scalable database solutions across SQL Server, MySQL, and MongoDB environments. 
- Performance Tuning & Optimization: Proactively monitor database performance, identify bottlenecks, and implement advanced optimization techniques, including query tuning, index management, and server configuration. 
- High Availability & Disaster Recovery: Develop, implement, and regularly test comprehensive backup, recovery, and high-availability strategies (e.g., Clustering, Replication, AlwaysOn) to ensure business continuity. 
- Security & Compliance: Establish and enforce security policies and procedures to protect company data. 
- Conduct regular security audits and ensure compliance with industry standards. 
- Automation & Scripting: Develop scripts (PowerShell, Python, Bash) to automate routine database tasks, deployments, and monitoring to improve efficiency and reliability. 
- Strategic Collaboration: Work closely with development, infrastructure, and business intelligence teams to provide database expertise, support application development, and advise on best practices. 
- Technology Innovation.

Our customer is a leading North America online broker. The Senior Automation QA Engineer (.NET) will work within a Mobile development team. They will create and execute test cases for mobile applications using a combination of manual and automated testing strategies. 
 

About the team:
This a new team of 3 engineers: 2 .Net developers and an AQA who will work in the new PoC project. The goal of PoC is to build the services that provide an API for internal service usage. The project is related to the core trading platform of the customer. It requires a lot of work with transactions, SQL and a lot of data. So the AQA roles is to automate the testing process to ensure a smooth development and high quality standards for the customer. 
 

Responsibilities:

• Review business requirements to write test cases and test plans Identify and document all levels of testing including functional, integration, user acceptance and exploratory
• Analyze test results, troubleshooting issues and write up defects with a high level of detail
• Build and execute automated test cases
• Participate in the Agile ceremonies: story grooming, sprint planning, daily stand-ups, and retrospective
• Responsible for communicating daily progress, issues, risks
• Be highly collaborative with test and dev engineers and business partners to deliver the highest quality
• Be self-managed, but identify when escalation is needed
   

Requirements:

• 5+ years of professional experience in software testing with a strong focus on test automation.
• Proven expertise in .NET (C#) and the ability to deeply analyze and test complex backend code.
• Hands-on experience building and maintaining automation frameworks (UI/API/DB), with the ability to independently utilize and extend existing frameworks.
• Strong experience in API test automation (REST, gRPC, message-driven systems).
• Solid understanding of microservices architectures, distributed systems, and integration testing.
• Experience with unit, integration, and end-to-end testing frameworks (xUnit, NUnit, MSTest, Moq, etc.).
• Experience with SQL and databases (SQL Server, Entity Framework), including complex query validation.
• Experience with CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions) and test integration into release workflows.
• Knowledge of cloud platforms (preferably GCP)
• Proven experience in Agile/Scrum teams with ownership of QA processes.
• Upper-Intermediate English level
• Ukrainian language - Advanced or higher
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are seeking an experienced Machine Learning Engineer specializing in Large Language Models (LLMs), Natural Language Processing (NLP), and AI Agents with background in ML. In this role, you will design, develop, and deploy cutting-edge language models and agent-based systems that drive innovation and deliver value across products and services.

Key Responsibilities

• Design, fine-tune, and optimize large language models (LLMs) for specific use cases and domains
• Develop and implement prompt engineering techniques to enhance model capabilities and performance
• Create autonomous AI agents capable of performing complex tasks through language understanding and reasoning
• Build retrieval-augmented generation (RAG) systems that combine LLMs with external knowledge sources
• Implement evaluation frameworks to benchmark LLM and agent performance across various metrics
• Optimize models for production deployment with attention to latency, throughput, and cost
• Design conversational flows and dialogue management systems for AI assistants
• Develop techniques to ensure responsible AI deployment, including safety guardrails and bias mitigation
• Stay current with the rapidly evolving NLP/LLM research landscape and implement state-of-the-art techniques  
• Prototype solutions in collaboration with the team and stakeholders.

• Manage and analyze large datasets to extract meaningful insights.

   

Requirements

• Strong experience with transformer-based models and frameworks (Hugging Face, PyTorch, TensorFlow)
• Practical experience fine-tuning, serving, deploying  and optimizing LLMs (e.g., GPT models, Llama, Claude, Mistral)
• Strong proficiency in Node.js (TypeScript) and Python.
• Expertise in building multi-agent systems using Large Language Models (LLMs)
• Expertise in NLP techniques including prompt engineering, embeddings, and semantic search
• Strong understanding of LLM evaluation methodologies and metrics
• Experience with vector databases and retrieval systems (Pinecone, Weaviate, Faiss, etc.)
• Familiarity with model quantization, distillation, and other optimization techniques
• Experience with LLM orchestration frameworks (LangChain, LlamaIndex, etc.) 
• Experience with multi-agent frameworks (such as CrewAI, LangGraph, AutoGen, or similar)
• Working knowledge of cloud platforms (AWS, GCP, Azure) for ML model deployment

• Proficiency with containerization technologies (Docker, Kubernetes)

   

Nice-to-Have skills:

• Experience with deploying high user loads production systems (nice to have but not strictly required)
• Knowledge of reinforcement learning from human feedback (RLHF) techniques
• Familiarity with LLM inference optimization (vLLM, TensorRT, ONNX)
• Experience with tools for LLM observability, evaluation, and debugging
• Experience with multimodal models combining text, vision, and audio
• Knowledge of LLM security, safety, and alignment techniques
• Experience with Azure Cognitive capabilities, specifically Extraction technologies using DocIntel or equivalent

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates in DevOps and Security deps
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with DevOps and Security hiring position
• Experience of conducting competency-based interviews
• Clear and concise verbal and written communication skills, including Upper — Intermediate English

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

Who are we looking for?

We are looking for a developer who is ready to join our team and start working together on our projects.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects.

Requirements:

• B2 English (Upper-Intermediate);
• At least 4+ years of commercial experience with JavaScript;
• At least 3+ years of commercial experience with Node.js;
• At least 2+ years of commercial experience with React.js;
• Experience with TypeScript and Nest.js;
• Experience working with meta-frameworks over React (e.g., Next.js, Remix);
• Experience with RDBMS and NoSQL databases;
• Experience with implementing automated testing platforms and unit tests;
• Experience with REST;
• Experience with Redux/Mobx or other state management libraries;
• Familiarity with modern interface pipelines and assembly tools;
• Ability to communicate well with process participants and team members related to business;
• Experience in integrating with external APIs;
• Solid understanding of object-oriented and functional programming;
  Flexibility and ability to adapt to changes;
• Ability to work closely with Product Managers and Engineering Team-members;
• Experience working with message brokers such as RabbitMQ, SQS, or NATS;
• Understanding and practical knowledge of Secure Software Development Life Cycle (SSDLC) principles;
• Experience building AI-powered solutions;
• Knowledge of observability and monitoring practices, including implementation of metrics, logs, and traces based on industry best practices.
   

Good to have:

• Experience with DevOps;
• Experience with cloud services such as AWS, GCP or Azure;
• Experience with CI/CD processes;
• Experience with Unit/E2E testing;
• Understanding of design and architecture principles;
• Experience with Infrastructure as Code (IaC);
• Experience with solution and system architecture;
• Experience using AI tools to enhance productivity;
• Experience building advanced AI agents;
• Familiarity with emerging protocols and specifications for AI agent systems, such as MCP, A2A, and AG-UI.

Welcome to Improvs — the company that makes IT magic happen!

We are a team of like-minded individuals who are always one step ahead, implementing the hottest technologies. We need an expert, and we believe You could be the key to our mutual success.

Requirements:

• Experience in developing mobile applications using Flutter
• Working with the Bloc architecture
• Setting up in-app purchases
• Integration of push notifications
• Integration of third-party SDKs
• Working with Firebase (Authentication, Realtime Database, Cloud Messaging, etc.)
• Testing and debugging applications
• Basic knowledge of UI/UX and experience working with Flutter widgets
• Knowledge of Git
   

Will be a plus:

• English — Intermediate.
   

Responsibilities:

• Developing, modifying, and debugging web applications
• Creating new features and fixing bugs in the source code
• Collaborating with other team members to achieve project goals
• Ensuring high code quality through testing and code review
• Reporting on development processes

We offer:

Employee care: Paid vacations and 100% paid sick leave. Unlimited     career growth opportunities.
 

Comfortable conditions: Preferred work format (remote, hybrid, office). Flexible work schedule. Employment in a way that suits you.
 

Expert and friendly team: Healthy relationships among people. Adequate management. The opportunity to enhance your skills with a strong team.
 

Corporate events: We believe in taking breaks from work, so we organize team-building events and business trips for professional development.

Our customer provides a property management software product and support services for the $100 billion Airbnb and vacation rental market. We are one of the fastest-growing high-tech start-ups in Tel Aviv, we are profitable and showing very promising results.
The team is all about accuracy, architecture, and impact. We handle complex business logic, data flows and transformations, and focus on providing high-most quality & accuracy.

Our team is growing, and we are looking for an experienced Full-Stack Web Developer to join our Growth Marketing team. In this role, you will own the development and optimization of our marketing websites and landing pages, ensuring they are fast, scalable, and user-friendly.

You will be responsible for building and maintaining new tools, widgets, and components to support marketing campaigns, conversion experiments, and various growth initiatives. This position requires a blend of technical expertise and a proactive, collaborative mindset to work effectively with designers, marketers, and conversion specialists.

​​​​​Responsibilities:

• Take ownership of developing and optimising our marketing websites and landing pages, ensuring they are fast, scalable, and user-friendly.
• Build and maintain new tools, widgets, and components to support marketing campaigns, CRO experiments, and growth initiatives.
• Collaborate closely with designers, marketers, CRO specialists, and the Development Team Lead within the Growth team to deliver impactful projects.
• Implement and maintain robust tracking solutions (GTM, GA, Mixpanel, HubSpot) to enable data-driven decision making.
• Ensure websites are SEO-friendly, accessible, and meet modern web performance standards.
• Troubleshoot, debug, and resolve full-stack issues efficiently.
• Contribute to a strong development culture by following best practices (code reviews, Git workflow, testing, documentation).
• Act as a proactive partner to the marketing team, suggesting improvements, new features, and innovative solutions
   

Requirements:

• 5+ years of professional web development experience, including corporate marketing websites.
• Proven full-stack skills with Next.js, React, WordPress, PHP, API integrations, and Git.
• Strong grasp of web performance optimisation, responsive design, accessibility standards, and testing/QA best practices.
• Hands-on experience with CRO, A/B testing, analytics, and marketing tech integrations (GTM, GA, Mixpanel, HubSpot).
• Awareness of security and data privacy best practices in web development.
• Ability to balance speed and quality in a fast-moving marketing environment.
• Comfortable working at the intersection of marketing and technology, bridging creative ideas with technical execution.
• Excellent problem-solving skills and attention to detail, with a “can-do” attitude.
• Strong communication and collaboration skills — able to work effectively with non-technical stakeholders.
• Self-driven, curious, and always looking for smarter, faster, better ways to deliver impact.
   

We offer

People: The new team is just being built. You will work directly with our client’s side representative and have your influence on the crucial designs and architecture of the applications.

Self-development: We guarantee regular challenges and the ability to make your own decisions, you will be able to visit leading international tech conferences and organize meetings on the client’s side.

Description

Our customer is a global leader in digital media and entertainment services across film, video and online content from capture to consumption.

Since 1915, our customer has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in production, post production, distribution, asset and workflow management and new digital solution-based technologies.

This position is ideal for individuals who have the drive and desire to ‘make things’. It requires a highly motivated individual with attention to details and a hunger to learn and solve problems.

Requirements

Shifted working hours – Readiness to work till 12 AM Kyiv time

Required Experience

• 6+ years of experience working on machine learning applications and deploying AI/ML models into production environments;
• Strong understanding of AI/ML concepts, algorithms, and technologies.
• Proficiency in Python and experience in machine learning frameworks, (i.e. PyTorch, TensorFlow).
• Experience building and automating scalable machine learning pipelines in cloud ecosystems (Azure, AWS, GCP);
• Familiarity with cloud tools like S3, EC2, SageMaker, and Lambda;
• Advanced knowledge of Machine Learning models and LLM.
• Expertise in neural networks, computer vision, NLP, and/or reinforcement learning.
•  

Preferred Experience

• Experience with building and fine tuning various image, text, audio, and video classification models, such as shot/scene detection, captions, object labeling, attention scoring, etc.
• Experience with Media and Entertainment industry file formats and applications (IMF, Protools, MXF, 3D, etc)
• Experience with any of the following: NVIDIA Enterprise AI Solutions, AWS SageMaker, AWS Bedrock, AWS Clean Rooms, Data Lakes
  Experience with fine tuning models, training, validating, testing, and deploying in production setting.

Job responsibilities

An engineer in this position will design, develop, and architect services for the platform, in addition to:

• Contributing to cutting-edge R&D initiatives including service integration with emerging
  frameworks and platforms.
• Assisting with technical resolution of issues on mission critical production systems (you build it, you own it, you run it.)
• Thinking out of the box to come up with solutions that scale, are fault-tolerant, easy to grasp and elegant.

You are a universal soldier, a Swiss army knife when it comes to building a platform from scratch or adding some fancy features to a marketplace in prod. You're comfortable working with a talented band of designers and engineers. Does that sound like you? Then we have an opportunity for you.

Who you are:

☑ You are able to communicate with clients and team members on various work-related topics, and defend argument your solutions;

☑ You have experience with React framework, you use HOCs, custom hooks, and context APIs, and implement complex state management solutions;

☑ You have experience in optimizing the performance of an app via lazy loading, memoization, etc.

☑ You have experience with NodeJS runtime and you worked with PostgreSQL or other relational DBs;

☑ You are eager to develop your skills in managing REST and GraphQL queries via Apollo or similar libraries;

☑ You are capable of deploying your results via Docker, GitHub Actions;

Bonus points for:

+ You worked with Strapi CMS;

+ You can set up CI/CD autonomously;

+ You are capable of speaking English to talk to a client.

We welcome your willingness to develop your skills in the full-stack skill tree. We could guide, share our knowledge, and support you in the journey to an engineering leader.

As a full-stack engineer, you'll

→ Write and debug code;

→ Build and architect systems for stand-alone products from scratch;

→ Make a technical assessment of requirements and designs;

→ Take part in the estimate process.

What we offer

→ You will never be alone. Join a crew of 70+ people engaged in web development who deliver results for top US-based clients.

→ You will work on exciting projects in the healthcare, fintech, and real estate industries.

→ A variety of projects: web platforms, marketplaces, or even TV apps.

→ A chance to grow, progress in professional and soft skills and learn English.

→ Paid sick leaves & vacations, social benefits after a year of work.

→ No gambling or betting, no unpaid overtime, and no BS.

We are looking for a talented and creative Graphic Designer to join our dynamic team. 
 

In this role, you will have the opportunity to impact the brand’s visual presence by designing high-quality marketing materials that resonate with our audience across multiple platforms. 
Your designs will drive user engagement and strengthen our brand presence.
 

Join our team and gain valuable experience in a fast-growing industry, shaping our global brand’s visual identity.

Responsibilities:

• Work on the main products with design lead
• Development and support of corporate style, and design system
• Development of creative design for advertising campaigns in social networks (LinkedIn, Twitter, Meta)
• Design for branded products (merch, gifts, etc.)
• Create landing pages for different traffic channels

Requirements:

• 2+ years of proven experience in Graphic Design
• Confident use of Photoshop, Illustrator, and Figma
• Experience in creating ad creatives, social media content, landing pages, and presentations
• Understanding of digital and print layout principles
• Ability to adapt designs for multiple platforms (Facebook, Instagram, YouTube, Google Ads, etc.)
• Basic knowledge of UI/UX for improving user experience
• English proficiency B1 or higher

Will be a plus:

• Experience with AI tools
• Experience with FinTech, Crypto, Gambling
• Working with Asia/Latam/Mena market

We offer:

• A fast-paced setting where your creativity directly impacts the brand
• Collaboration with a team that values design and innovation 
• An opportunity to directly impact marketing performance, improve cross-team collaboration, and contribute to the company’s global growth
• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days people per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

N-iX is looking for a Senior .NET Engineer for one of our clients. 

About the project: we are developing a cutting-edge web-based AI application tailored for manufacturing companies. The solution leverages modern architectural patterns and robust technologies to ensure scalability, maintainability, and high performance.

 

Responsibilities:

• Design, develop, and maintain scalable backend services using .NET and C#.
• Implement clean, maintainable, and testable code following best practices and design principles.
• Build and expose secure APIs and integrate with external systems and services.
• Design and optimize data access layers using EF Core and SQL databases.
• Contribute to architecture decisions, ensuring performance, scalability, and reliability.
• Implement monitoring, logging, and alerting to maintain system health and observability.
• Collaborate with cross-functional teams to deliver features from concept to production.
• Participate in code reviews, mentoring, and continuous improvement of development processes.

Requirements:

• 5+ years of professional experience with C# and .NET
• Strong understanding of software architecture principles — SOLID, DDD, Clean Architecture, and design patterns.
• Experience in building and securing RESTful APIs with ASP.NET Core (MVC/Minimal API, JWT/OIDC).
• Proficiency in relational databases, preferably PostgreSQL, with hands-on experience in EF Core and query optimization.
• Familiarity with event-driven architectures and messaging systems (e.g., Azure Service Bus, RabbitMQ, or Kafka).
• Experience with cloud-based development, Azure services, Docker, and CI/CD pipelines.
• Knowledge of testing practices (unit/integration testing, static analysis) and code quality standards.
• Understanding of security best practices (OWASP Top 10, secure coding, OAuth2).
• Exposure to observability tools like Serilog, OpenTelemetry, or Application Insights.
• Strong problem-solving skills, sense of ownership, and ability to work in a collaborative, cross-functional team.
• Upper-intermediate English and effective communication in distributed teams

DESH.Group is a full-cycle Web3 & AI agency that helps projects launch, grow, and scale. Beyond classic marketing, we specialize in new growth channels, including Generative Engine Optimization (GEO) for platforms like ChatGPT, Gemini, and Grok.
 

We are looking for a specialist who understands how to optimize products and brands for visibility inside generative engines (ChatGPT, Gemini, etc.). The role requires both strategic thinking and hands-on execution.
 

Responsibilities

• Research and implement GEO strategies to make products discoverable in ChatGPT, Gemini, and similar AI engines.
• Audit product positioning, content, and technical setup for generative engine indexing.
• Collaborate with marketing and content teams to align GEO with broader growth strategies.
• Track visibility, performance, and user queries across generative engines.
   

Requirements

• Proven experience and cases
• Strong understanding of LLMs, generative AI platforms, and how they surface content.
• Web3 / AI SaaS background is a big plus.
• Written English B2+
   

Why Work With Us

• Flexible project-based role with opportunities to shape a new marketing frontier.
• Expand your expertise and case portfolio in one of the fastest-growing niches.
• Work alongside Web3 founders and AI startups, with support for your professional growth.

Hi!
We’re excited to introduce you to Softsich!

We are looking for an energetic and client-oriented VIP Support Manager who will become a trusted partner to our most valuable customers. If you’re great at building trust, offering personalized solutions, and delivering premium service — this role is for you!

Key Responsibilities:

• Providing excellent customer service via online chat and email.
• Handling customer inquiries, including questions related to registration, bonuses, transactions, and other technical aspects.
• Supporting customers in resolving issues and conflict situations through effective communication and finding optimal solutions.
• Ensuring high-quality service in full compliance with internal procedures and service standards.
• Additionally motivating customers to make deposits and increasing brand retention.

Our Ideal Candidate Has:

• 1+ year of experience as a VIP / Customer Support Representative in the marketing industry.
• SoftSwiss BackOffice work experience
• English level: Upper-intermediate+
• Experience using CRM tools such as LiveChat, Zendesk, Freshdesk, Intercom, or similar.
• Understanding of the marketing industry — basic knowledge of game rules, bonus systems, technical features, and responsible gaming principles.
• Strong problem-solving skills — the ability to analyze situations and quickly find effective solutions for customer issues.
• Excellent communication and teamwork skills.
• A high sense of responsibility and the ability to thrive in a fast-paced environment.

We offer:

• A flexible schedule and remote format, or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leave, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team-building events, and a warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send us your CV now to learn more!