Jobs

We are looking for a UI/UX Designer who will build and scale a design process powered by AI agents — not manual work.

This is not a traditional design role.

We are not looking for someone who just uses AI tools.
We are looking for someone who can design systems where AI performs most of the design work.

Why this role exists

Currently, most design work is still done manually — from research to UI production.
This approach does not scale.

We aim to build a system where:

• AI agents generate and iterate on design solutions
• humans define logic, constraints, and direction
• design becomes a process, not a bottleneck craft

What you will do

• Design and build an AI-driven design process, not just interfaces
• Define how AI agents:
  • generate UI concepts, layouts, and variations
  • create and evolve design systems
  • assist in research and insights generation
  • support decision-making, not just execution
• Create frameworks for:
  • prompt/skills structures
  • design generation pipelines
  • validation and iteration loops
• Transform manual design tasks into automated or semi-automated workflows
• Work on real product interfaces (as a way to train and improve the system)
• Collaborate with product, engineering, and data teams to integrate AI into the development lifecycle

What we expect

• 3+ years of experience in UI/UX or Product Design
• Strong understanding of:
  • design systems
  • UX principles
  • interaction design
• Experience not only in creating designs, but in structuring design processes
• Hands-on experience using AI tools in your workflow
• Ability to think in systems, not just screens

What matters most

• System thinking and scalability over pixel-perfect focus
• стремління замінювати manual роботу через AI
• фокус на скороченні часу від ідеї до рішення
• орієнтація на ефективність процесу, а не тільки на результат

Must have

• Experience with GPT, Claude, Cursor, or similar tools
• Experience building workflows with AI agents
• Basic understanding of front-end (HTML/CSS/JS)

What you will get

• Opportunity to build a next-generation AI-driven design process
• Freedom to experiment with AI agents and workflows
• Direct impact on product development processes
• Fast-moving environment focused on leverage and speed

Job Description

• Knowledge of C#, .NET Core, MVC.NET,
• Knowledge of MS SQL
• Knowledge of software-oriented architecture, micro-services
• Good analytical skills, debugging, and troubleshooting
• Upper-Intermediate English skills
• Good communication skills

• Team player

   

Would be plus experience in:

• SpecFlow
• Experience in payment systems development
• Experience in Azure Cloud

• Knowledge of software-oriented architecture, micro-services

   

Job Responsibilities

• Performing requirements analysis, application development, product configuration, unit, and system testing, and production deployment within the framework of the infrastructure;
• Cross-team communication and cooperation;
• Work in a dynamic Agile/Scrum-based environment;
• Work closely with the embedded team and the customer integrations team to successfully bring the solution to production.

• Be a part of the Globallogic team of successful professionals.

   

Department/Project Description

Customer – US-based leader in automated car wash systems. The project is aimed towards the development of a brand new hybrid platform that is aimed to replace current legacy solutions and open up new business potential for the client. We are looking for people willing to work in a fast-paced, solutions-oriented, and creative environment.

Keyskills - Must Have

• .NET
• SQL

• OOP

   

Keyskills - Nice to Have

• .NET Core
• Agile
• Scrum
• Specflow
• MVC
• Message Queues
• Azure

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live, and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We’re ramping up with our client for the upcoming high season and expanding the support team. The mission of this role is to provide high-quality customer support via chat and email channels, ensuring a positive user experience and meeting performance targets.

Your future responsibilities include:

• Handling customer interactions via chat (90%) and email (10%),
• Providing accurate and timely responses to customer inquiries,
• Following internal guidelines and quality standards to maintain KPI performance.

Needed experience & skills:

• 6+ months of customer support or other customer-facing experience,
• Spanish level C1 and good communication skills,
• English level B2,
• Computer literacy, quick typing skills, and basic Excel knowledge.

Nice to have skills:

• You have gaming experience (it will be a big plus),
• Experience working in chat-based support environments,
• Strong attention to detail and motivation to learn new skills.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20 paid vacation days,
• 10 Healthcare leaves with doctor's note,
• Well-being annual bonus,
• Ability to work fully remotely,
• A professional team of specialists who are ready to share their expertise, along with internal communities and team activities, fosters continuous learning and development both within the team and on an individual level,
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

Job Description:

Required:

• Good knowledge of testing theory, understanding of main testing artifacts
• At least an intermediate English level
• Basic understanding of principals of modern software development 

• Investigative, curious, meticulous, eager to learn

   

Preferred:

• SQL and API testing knowledge
• Basic understanding of web and client-server architecture

• Basic understanding of the concept of CRM systems

   

Job Responsibilities

• Actively participate in team grooming & planning sessions
• Generate & execute test cases, analyse & report results
• Evaluate product according to specifications
• Create & update product documentation
• Report bugs and errors to development teams
• Conduct sprint demo sessions
• Collaborate with Manual QA and AQA to develop effective strategies and test plans
• Participate in QA activities planning during each release cycle

• Work with cross-functional teams to ensure quality throughout the software development lifecycle

   

Department/Project Description

Product & team

The team this position in open in develops a custom Marketing platform for the carwash industry, which is a part of a larger all-in-one software and hardware card wash ecosystem. In total, there are 100+ people working on it from the GL side. We are responsible for the full cycle of product development, from the identification of new requirements to the release and support of the platform. 
 

Approach

SCRUM-based approach in a high-level SAFe environment. A fully independent team that includes all required roles: PM, PO, MQA, AQA, performance testing, developers, release management, support, and DevOps engineers.

2-week sprints with classic SCRUM ceremonies; releases every 2 sprints after, and an established regression cycle. 

Keyskills - Must Have

• Manual functional testing
• Testing
• Regression testing
• Smoke testing

• SQL

   

Keyskills - Nice to Have

• Azure

About the role You will build real-world AI applications for enterprise clients—from the initial concept straight through to production. As a Middle JavaScript Engineer at Upstaff, you’ll design, implement, and deploy high-quality solutions that solve genuine problems for real users. You’ll skip the heavy bureaucracy, work directly with clients and the product team, ship code to production within days, and collaborate with a team that values accountability and a thoughtful approach.

Responsibilities

• Develop and deploy full-fledged AI applications based on our core enterprise platform.
• Collaborate closely with clients and internal teams to customize and adapt AI solutions.
• Expand the platform's capabilities and enhance the UI/UX layers to meet modern standards.
• Integrate third-party APIs and internal tools to ensure seamless and secure data flow.

Requirements

• 3+ years of commercial experience in Full Stack development using JavaScript/TypeScript.
• Strong proficiency in building user interfaces with modern frameworks (React, Vue, etc.) and backend logic (Node.js).
• Solid understanding of web application architecture and complex integrations.
• English level of B2 or higher for direct, effective communication with global clients.

Will be a plus

• Prior experience working with LLMs or integrating AI services (OpenAI API, Claude, etc.).
• Experience in Enterprise or B2B software environments.
• Familiarity with Python or cloud platforms (AWS/GCP/Azure).

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
•  

Role overview
The role is launched to ensure stable, scalable, and technically sound performance of the cold email outreach channel, with full ownership of infrastructure, deliverability, and performance optimization.
You will fully own the cold email infrastructure (40+ inboxes), maintain high domain health, control bounce rate, and ensure predictable pipeline contribution through structured performance optimization.

Your future responsibilities include:
Infrastructure & Deliverability Ownership

• Full ownership of the email channel infrastructure — from domain setup to qualified booked calls,
• Management of 40+ inboxes and domain rotation,
• Setup and maintenance of SPF, DKIM, DMARC records,
• Inbox warming and domain health monitoring,
• Continuous deliverability optimization (spam placement, sender reputation, blacklist monitoring),
• Bounce rate control and troubleshooting deliverability issues,
• Scaling outreach infrastructure while maintaining stability.
• Campaign Management & Optimization
• Launching and managing cold email campaigns on pre-built lead lists,
• Monitoring key metrics: open rate, reply rate, bounce rate, spam rate,
• Systematic A/B testing and performance optimization,
• Identifying bottlenecks in the outreach funnel and improving conversion to qualified calls.

Needed experience & skills:

• 2+ years of hands-on experience in cold email outreach with direct infrastructure ownership,
• Proven experience managing 30+ inboxes simultaneously,
• Strong expertise in email deliverability and domain management (SPF, DKIM, DMARC, inbox warming, bounce rate control),
• Experience with outreach tools (Instantly, Smartlead, Lemlist or similar),
• Experience setting up and managing Google Workspace or equivalent,
• Experience working with CRM systems (HubSpot or similar),
• Strong analytical mindset and data-driven decision-making,
• Upper-Intermediate (B1-B2) English level for professional written and verbal communication,
• High level of autonomy and ownership.

Nice to have skills:

• Experience scaling outreach across multiple markets,
• Experience building SOPs for outreach infrastructure,
• Understanding of the B2B sales funnel and collaboration with Sales,
• Experience automating workflows between outreach tools and CRM.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

About ELVTR

ELVTR is redefining online education by offering live, cohort-based courses led by top executives from global brands like Nike, Google, Netflix, and Meta. Our mission: to make elite career education accessible and transformational.Since launching in 2019, we’ve grown into a global team of 140+ innovators, serving 10,000+ students worldwide. Every course is designed not just to impart knowledge but to drive tangible career outcomes. And we’re just getting started.

Position Overview

We are looking for an Outbound Sales Representative to join our high-performing sales team. In this role, you will proactively identify, engage, and convert potential customers through outbound outreach. This is a high-ticket sales environment where strategic prospecting, strong communication skills, and consistent follow-ups are key to success. Strong performance is rewarded with competitive, performance-based bonuses.

This is a full-time, remote contract position.

This job is for you if:

• You’re a Hunter: You enjoy proactive outreach and know how to open conversations with new prospects.
  You’re a Strong Communicator: You can confidently engage decision-makers and clearly articulate value.
• You’re Results-Driven: You’re motivated by targets, metrics, and measurable outcomes.
• You’re Organized and Persistent: You understand that outbound success comes from disciplined follow-ups and pipeline management.
• You’re a Team Player: You collaborate effectively with marketing, sales, and customer-facing teams to drive results.
  
   

Key Responsibilities

• Outbound Sales Outreach: Proactively reach out to potential clients via calls, email, and other approved channels to generate interest and book qualified sales conversations.
• Pipeline Development: Build and maintain a healthy outbound pipeline through consistent prospecting and follow-ups.
  Sales Conversion: Qualify prospects, present ELVTR’s high-ticket educational offerings, and close deals.
• CRM Management: Accurately log all outreach activities, conversations, and outcomes in the CRM system.
  Performance Tracking: Monitor personal sales metrics and continuously work toward exceeding targets.
• Cross-Team Collaboration: Work closely with marketing and sales leadership to align outreach strategies and messaging.
• Market Feedback: Share insights from outbound conversations to help improve messaging, targeting, and product positioning.

Requirements

• Education: Bachelor’s degree in Business, Marketing, or a related field is preferred.
  Language Proficiency: Excellent English communication skills, both written and verbal.
• Outbound Sales Experience: Prior experience in outbound sales, lead generation, or prospecting—ideally in a high-ticket or consultative sales environment.
• Tech-Savvy: Comfortable using CRM systems, sales engagement tools, and modern online communication platforms.
• Strong Cognitive Skills: Ability to understand and discuss complex educational products with a well-educated audience.
• Time Management: Proven ability to manage time effectively in a fast-paced, target-driven environment.
• Remote Readiness: Reliable high-speed internet connection, a quiet workspace, and a phone/headset suitable for professional sales calls.

Benefits

What We Offer:

• Competitive Compensation: A competitive base salary with performance-based bonuses tied to results.
• Wellness & Learning Benefits: Gym membership reimbursement, mental health benefits, generous vacation allowance, and free access to all ELVTR courses.
• Collaborative Environment: Join a supportive, ambitious team that values transparency, ownership, and collaboration.

Why You Should Join ELVTR

• Innovative and Positive Culture: Work with passionate professionals driven by a shared mission.
• Career Growth: We actively promote from within—100% of our senior managers have progressed into executive roles.
• Purpose-Driven Work: Be part of a company transforming online education by connecting learners with world-class executives.

Join Us

If you thrive in outbound sales and are excited about building pipelines, closing high-ticket deals, and contributing to a fast-growing education company, we’d love to hear from you.

Due to the high volume of applications, only candidates selected for the next stage will be contacted. ELVTR is committed to equal opportunity and fostering a diverse, inclusive environment for all team members.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

About ELVTR

ELVTR is redefining online education by offering live, cohort-based courses led by top executives from global brands like Nike, Google, Netflix, and Meta. Our mission: to make elite career education accessible and transformational.

Since launching in 2019, we’ve grown into a global team of 140+ innovators, serving 10,000+ students worldwide. Every course is designed not just to impart knowledge but to drive tangible career outcomes. And we’re just getting started.

This is full  time, remote position is open to candidates located anywhere in Ukraine. The working hours will be 12-8 PM EET.

Position Overview
 

We seek a detail-oriented and tech-savvy Content Curator to join our team. This individual will be responsible for setting up Google Classrooms and Discord Channels, preparing and monitoring classes, and editing class recordings. This role is ideal for someone passionate about education technology and eager to make an impact in the online learning space.

This Job Is for You If You Are:
 

• A Content Enthusiast: Passionate about creating and managing content with an eye for detail and brand consistency.
• Interested in Tech: You're comfortable with or willing to learn online learning platforms like Google Classroom and communication tools like Discord.
• Detail-Oriented: You pay close attention to the details, ensuring all content is up-to-date and accurately presented.
• A Team Collaborator: You understand the importance of working with instructors and instructional design teams to ensure a smooth educational experience.

Responsibilities:

• Classroom and Channel Setup: Efficiently set up Google Classrooms and Discord Channels tailored to course requirements.
• Class Preparation and Monitoring: Prepare for upcoming classes and monitor courses to ensure they run smoothly.
• Content Uploading: Oversee the uploading and editing of class recordings, ensuring they are high-quality, well-organized, and easily accessible to students.
• Collaboration: Work closely with instructional design department and technical teams to optimize the learning experience.

Requirements

• Strong written and verbal communication skills in English.
• Highly developed attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work flexibly and manage multiple priorities.
• Experience with Google Classroom, Discord, and other educational or communication platforms is an asset.

Benefits

• Competitive Salary:We value your dedication and expertise, offering a competitive salary and a range of company perks and benefits that reflect our commitment to excellence.
• Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowance, and free access to all our courses. We believe in continuous learning, both for our customers and our team.
• Positive Work Environment: Join a team of passionate, like-minded individuals. At ELVTR, collaboration isn't just a buzzword; it's how we grow, innovate, and excel together.

Why You Should Join ELVTR:

• Innovative and Positive Culture: Join a team of passionate intellectuals who are driven by a common vision.
• Impactful Work: Your role will significantly contribute to ELVTR's growth and mission of making the world a better place. A more educated and beautiful place.
• Growth Opportunities: At ELVTR, we believe in nurturing talent and providing opportunities for professional development. 
• A Brand You Can Believe In: Be a proud part of a brand with Ukrainian roots that stands for quality, innovation, and inspiring education.

Join Us

If you’re passionate about content management and excited to work with a leading online education platform, apply now to become our Content Curator at ELVTR. We look forward to seeing how your skills and expertise can help us continue to innovate and grow. 

Due to the high volume of applications, we will only be able to respond to candidates with whom we are interested in moving forward. We appreciate your understanding and look forward to reviewing your application.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

Location: Romania

Job Description

The skills and qualifications required for this role:

• 2+ years of relevant technical experience.
• Strong experience in Web APIs: REST, SOAP, GraphQL, oAuth, pagination.
• Experience in data formats such as JSON, XML, CSV, etc.
• Strong knowledge of Postman, SOAP UI,…
• Knowledge of common network protocols: HTTPS, FTP, SMTP, etc.
• Experience with iPaaS platforms or ETL is a plus.
• Coding/scripting background, preferably in PHP (or willingness to learn PHP).
• Proficient in SQL queries and have a good understanding of relational data models.
• Strong communication skills
• Proven experience building strong relationships with stakeholders
• Knowledge of Qlik products (Qlik Sense, Qlik Talend Data Integration, ...) is a plus.

Key Responsibilities & Tasks

• Become an expert on Qlik Automate and other Qlik Sense products with a specific focus on connectivity.
• Maintain and improve our 80+ internal and external API connectors and help us grow our connector suite for enterprise customer use cases.
• Become an expert in Qlik’s APIs for products such as Qlik Sense, Qlik AutoMl, Qlik Talend Data Integration, Qlik Answers …
• Research external platforms (e.g. CRM systems like Salesforce, AI/ML platforms,…) and API documentation to design and implement the best connectivity approach.
• Perform manual and automated testing and write documentation for our connectors.
• Collaborate with other connector team members and help drive continuous improvement in the team.

• Coordinate closely with our stakeholders in product management and related development teams about delivery timelines and risks.

   

Department/Project Description

What makes us Qlik

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 15 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating in over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

About the team

The Workflow Automation development team is looking for an Integration Engineer to join our Qlik Automate product development team. This role will specifically focus on connectivity development to external applications.

Qlik Automate plays a central role in automating and orchestrating inside Qlik Sense and allows customers to integrate seamlessly with 3rd party applications. We currently have a suite of 80+ internal and external connectors and plan on growing this in the future.

Keyskills - Must Have

• REST
• JSON
• Postman
• HTTPS and TLS/SSL

• SQL

   

Keyskills - Nice to Have

• Qlik products
• PHP
• SOAP
• SOAP UI
• oAuth
• XML
• GraphQL

Affiliate Manager (Africa Focus)
 

Responsibilities:

• Actively source new partners, conduct negotiations, manage accounts, and scale partnerships.
• Analyze partner performance using Power BI, track growth/decline trends, identify growth opportunities, and re-engage underperforming partners.
• Manage deals under Fix/CPA models, negotiate and secure favorable terms.
• Monitor compliance with agreements and ensure traffic quality.
• Coordinate tasks for content and design teams; manage promotional materials.
• Ensure timely execution of assigned tasks.

Requirements:

• Minimum 2 years of experience as an Affiliate Manager.
• Proven experience working with the African market (mandatory).
• Russian language proficiency (required).
• Hands-on experience with BetB2B, Slack, Jira; ability to analyze data in Power BI.
• Strong understanding of key metrics (CR, NGR, ARPU).

Skills:

• Ability to effectively analyze potential partner sources and identify fraud risks.
• Strong negotiation and problem-solving skills.
• Ability to manage challenging situations with partners.

Additional Requirements:

• Existing active affiliate partner base (mandatory).

Key Objectives:

• Achieve targets for the number of connected partners.
• Deliver on FTD count and deposit volume.
• Drive expansion into new markets.

CRM Manager (iGaming / Retention)
 

About the Role

We are looking for a CRM Manager to drive player engagement, retention, and lifecycle marketing initiatives. You will be responsible for segmentation, campaign management, and continuous optimization of CRM performance.
 

Responsibilities

• Implement and develop RFM segmentation.
• Build and manage CRM content plans by segments.
• Manage communication channels (Email / Push / Onsite).
• Work with casino content (slots, providers, tournaments)
• Personalize offers and player journeys.
• Launch and optimize reactivation campaigns.
• Conduct A/B testing and optimize campaign performance.
• Analyze key metrics (deposits, retention, LTV) and improve efficiency.

Requirements

• 2+ years of experience in CRM / Retention.
• Experience in iGaming / Casino industry.
• Strong understanding of funnels and key metrics.
• Experience with segmentation (RFM is a plus).
• Analytical mindset and data-driven approach.

What You’ll Achieve (First Months / Probation Goals)

• RFM segmentation implemented.
• CRM plan structured by segments.
• Improved conversion from One → Active users.
• Reactivation campaigns launched.
• Increased efficiency of CRM communications.
• Measurable improvements through A/B testing and analytics.

What We Offer

• Competitive salary.
• Work permit support.
• 5/2 working schedule.
• Flexible start of the working day.

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

As a Growth Product Manager for Creators Platform, you will work on scaling a builder platform that enables creators to launch, manage, and distribute their content and services. You will focus on optimizing acquisition, activation, upsell, and cross-sell funnels through experimentation, research, and user insights.

Your impact:

• Drive product growth by optimizing key metrics across acquisition and activation flows.
• Conduct competitive research, analyze user feedback, and leverage funnel analytics to uncover insights.
• Identify growth opportunities and develop data-driven hypotheses for optimization experiments.
• Collaborate closely with marketing, design, analytics, and engineering teams to achieve impactful business results.
   

About you:

• 2+ years of experience in a growth-focused role (e.g., Growth Product Manager, Product Manager).
• Experience working in B2C or subscription-based product.
• Proficient in growth metrics, A/B testing, and data analytics.
• Strong understanding of design principles and copywriting strategies.
• Exceptional verbal and written communication skills.
• Proven experience working with cross-functional team.
• Upper-intermediate or higher proficiency in English.
   

Will be a plus:

• Hands-on experience conducting user interviews.
• Advanced knowledge of digital advertising principles.
   

What you get at BetterMe: 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture. 
Support for sports events. We cover entry fees and encourage the team to compete and participate together.  
Modern equipment.We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Find more about us on social media platforms: Instagram, LinkedIn.

Description

We are hiring a Senior Merchant Operations Manager (Payments Manager) to build and own the payments operations infrastructure behind our web-to-web subscription funnels. This person will set up and scale merchant and PSP operations, billing processes, routing and cascading readiness, payment recovery flows, user payment notifications, and payment support operations. The ideal candidate has deep experience in mobile/web/web-to-web subscription businesses and hands-on knowledge of Stripe, PayPal, merchant setup, and subscription payment infrastructure.

Requirements

Strong experience in payments, merchant operations, or billing operations

Mandatory background in mobile and web subscription products

Deep understanding of subscription billing, renewals, retries, refunds, and chargebacks

Hands-on experience with Stripe/PayPal/Adyen/Paddle

Experience setting up merchant accounts, PSPs, and payment infrastructure

Strong knowledge of routing, cascading, and payment recovery processes

Experience working cross-functionally with product, engineering, and support teams
Knowledge of fraud, disputes, and chargeback operations

Responsibilities

Own setup and operations of payment infrastructure for web-to-web subscription funnels

Set up and manage Stripe/Paddle/Adyen, merchant accounts, billing systems, and other PSPs

Design scalable processes for routing, cascading, payment recovery, and issue resolution

Partner closely with the Payments Manager, PMM, PDMs, product, and support teams

Own payment-related user notifications and billing communication flows

Establish support processes for payment-related user issues

Build SOPs, playbooks, and operational documentation

Identify gaps in the payment stack and drive operational improvements

Nice to have

Experience with web-to-web funnel development

Experience in high-growth consumer subscription products

Experience building payment-related support processes or teams

Understanding of how payment operations impact conversion and retention

About the client:

Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Scala Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities

• Design and implement scalable backend services in Scala
• Work extensively with Typelevel libraries (Cats, Cats Effect, FS2, Http4s, etc.)
• Model complex business domains using strong type systems
• Build and maintain event-driven and distributed systems
• Contribute to architectural decisions around concurrency, streaming, and data consistency
• Write clean, testable, and maintainable code
• Improve CI/CD pipelines, observability, and system reliability
• Collaborate closely with product and platform teams

Tech Stack

• Scala (2.13 / 3)
• Cats / Cats Effect / FS2 / Http4s
• Kafka (event-driven architecture)
• PostgreSQL / MongoDB
• Docker / Kubernetes
• AWS
• CI/CD (Github Actions)

Required Experience

• 4+ years of backend development experience
• Strong production experience with Scala
• Hands-on experience with the Typelevel ecosystem
• Deep understanding of: Effect systems (Cats Effect); Functional programming principles; Type classes, higher-kinded types; Pure vs impure boundaries
• Experience building distributed systems
• Familiarity with event-driven architectures (Kafka or similar)
• Strong understanding of concurrency and asynchronous programming

Nice to Have

• Experience with Scala 3
• Knowledge of tagless-final patterns
• Experience in fintech or high-integrity domains
• Experience contributing to open source

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:
This role exists to build and scale seamless payment integrations that directly impact transaction success, user experience, and revenue. You’ll help us expand and stabilise our PSP ecosystem by owning how integrations are designed, analysed, and delivered end-to-end.

What you’ll drive:

Strategy & outcomes
— Improve payment success rates, stability, and performance across integrations.
— Identify opportunities to optimise routing, reduce failures, and improve UX.
— Contribute to the payments roadmap with a strong focus on integrations.
— Define and track integration KPIs (success rate, latency, error rates).

Discovery & decisions
— Analyse PSP APIs, documentation, and integration requirements.
— Break down payment flows into clear, structured logic and edge cases.
— Translate business needs into precise integration specifications.
— Validate solutions with stakeholders before development starts.

Delivery & execution
— Own payment integration from requirements (user stories, acceptance criteria, flow descriptions) to launch.
— Structure backlog items related to payment integrations and improvements.
— Work closely with engineers to ship, test, and iterate integrations.
— Ensure integrations are scalable, resilient, and well-documented.

Stakeholder & cross-team alignment
— Act as the key link between PSP partners, business teams, and engineering.
— Align on integration scope, timelines, and technical constraints.
— Communicate risks, limitations, and trade-offs early.
— Unblock teams by bringing clarity to complex integration topics.

Processes, data & documentation
— Map end-to-end payment flows, including edge cases and failure scenarios.
— Analyse and document data mapping between systems and PSPs.
— Visualise integration logic using BPMN, UML, or similar tools.
— Maintain clear documentation for integration flows, APIs, and system behaviour.

What makes you a GR8 fit:
Must-have
— 3+ years of experience as a Business Analyst or Systems Analyst.
— Hands-on experience with payment integrations / PSPs.
— Experience working with payment flows (deposits, withdrawals, routing, retries).
— Strong understanding of APIs, integration patterns, and data mapping.
— Experience working in high-load or transaction-based systems.
— Solid knowledge of SDLC and Agile delivery.
— Ability to structure complex integration logic into clear requirements.
— Strong communication skills and ability to work across technical and business teams.

Nice-to-have
— Understanding of payment metrics and optimisation (success rate, conversion, failures).
— Experience with process modelling (BPMN, UML, sequence diagrams).
— Familiarity with tools like Jira, Confluence, Miro, Lucidchart, Figma.
— Understanding of compliance or regional specifics in payments.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.

Work-life & support
— Paid maternity/paternity leave + monthly childcare allowance.
— 20+ vacation days, unlimited sick leave, emergency time off.
— Remote-first + tech support + coworking compensation.
— Team events (online/offline/offsite).
— Learning culture with internal courses + growth programs.

Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.