Jobs at Djinni

Business Development Manager (IT/OT Security)

Remote | SOFTPROM

SOFTPROM is an international Value Added IT Distributor with over 25 years of experience, expanding its IT/OT Security business and looking for a Business Development Manager to drive growth across multiple regions.

Region: Ukraine, CIS countries, Baltics, Central & Eastern Europe
Work format: Fully remote
Contract: With the parent company (Austria)

Responsibilities

• Drive business development and sales of IT/OT Security solutions, including pre-sales activities
• Achieve sales targets and non-financial KPIs (presentations, POC /pilot projects)
• Work with Enterprise customers and channel partners
• Manage deals with a long and complex sales cycle
• Collaborate with vendors and plan joint business activities

• Build and manage sales pipeline, forecasting and reporting in CRM

   

Requirements

• 2+ years of experience as Business Development Manager / Sales Manager
• Proven hands-on experience in selling IT Security solutions
• Understanding of core IT Security solution classes
• Experience working with CRM systems
• Strong skills in complex B2B negotiations
• Confident presentation skills
• English: Upper-Intermediate+ (spoken & written)

Nice to have

• Experience working with Enterprise customers
• International sales experience
• Vendor and/or security certifications (e.g. CEH, CISM, ISO 27001 LA, CISSP)

We offer

• Compensation: fixed salary + % (discussed individually)
• Probation period: 3 months
• Fully remote work setup
• Exposure to international markets and enterprise B2B projects
• Professional growth within a strong IT distribution business

About SOFTPROM

Softprom is a leading Value Added IT Distributor in the CIS and Central & Eastern Europe regions, trusted by 1,200+ partners.
Founded in 1999, the company is now represented in 30+ countries, delivering solutions in IT Security, Infrastructure, Cloud and Enterprise technologies.

We are looking for Senior DevOps contractor with AWS\Terraform\Kubernetes experience for our Fintech client who will be able to own projects and help other team members growth

Zapalean is a DevOps-as-a-Service and data engineering agency that helps startups and growing businesses build scalable, secure, and automated infrastructure. We specialize in cloud-native solutions, CI/CD pipelines, infrastructure as code, and system reliability engineering. Our mission is to accelerate product delivery and ensure operational excellence through modern DevOps practices and data-driven insights.

Responsibilities

• Automate AWS resources and infrastructure provisioning
• Develop CI/CD pipelines
• Maintain infrastructures and environments of all types from dev to production
• Maintain Kubernetes clusters
• Security monitoring and administration

Requirements

• 7+ years of working experience in a DevOps role with AWS infrastructures
• Experience with Docker containers, Kubernetes, and Infrastructure as code Terraform
• CI experience (Jenkins, GitHub Actions, etc.)
• Experience with version control systems (Git or similar)
• Scripting skills with either Bash, Python
• Configuration Management experience (Ansible, etc.)
• Good Linux OS knowledge
• Network troubleshooting and configuration skills (DNS, HTTP, SSL, TCP/IP, etc.)
• Understanding of SDLC
• Good written and verbal communication skills in English as you’ll be working with external teams

Job Types: Full-time contractor

Business Development Manager (Cloud)

SOFTPROM | Remote (Poland)

SOFTPROM is an international Value Added IT Distributor with more than 25 years of experience, actively expanding its cloud business across Europe.
We are looking for a Business Development Manager (Cloud) to develop the Polish market and work with leading global cloud vendors.

Vendors

AWS · Google Cloud · Zoom · GitLab · Pitch Avatar · Anthropic · TL;DV

Territory

Poland (local and international customers)

Cooperation format

• Fully remote
• Contract with the parent company (Austria)
   

Responsibilities

• Promote cloud solutions from the listed vendors in the Polish market
• Actively search for and attract new customers 
• Work with leads: qualification, nurturing, and pipeline development
• Conduct presentations, demos, and participate in pilot projects (POCs)
• Achieve sales targets and non-financial KPIs
• Manage deals with a long and complex sales cycle
• Sales planning, forecasting, and reporting in CRM
• Collaborate closely with vendors and internal teams
   

Requirements

• 1+ year of experience as a BDM / SDR / Sales Manager in the cloud domain
• Hands-on experience in selling cloud solutions (AWS and/or Google Cloud is a strong plus)
• Solid understanding of cloud technologies and their business value
• Experience in complex B2B negotiations and closing long-cycle deals
• Strong presentation and public speaking skills
• Experience working with CRM systems
• Polish — fluent, English — Upper-Intermediate+
   

Personal qualities

• Proactive, results-driven mindset
• High level of responsibility and self-organization
• Strong teamwork and collaboration skills
• Initiative and motivation to grow in cloud and AI technologies
   

Nice to have

• Experience working with Enterprise customers
• International sales experience
• Vendor certifications (AWS / Google Cloud / GitLab)
   

We offer

• Competitive compensation: fixed salary + sales bonus (discussed individually)
• Fully remote work format
• Opportunity to work with top-tier global cloud vendors
• International markets and complex B2B projects
• Professional growth in cloud and AI-related directions
• Strong expertise, support, and real career development opportunities

AWS Cloud Engineer

Softprom Solutions
Azerbaijan | Remote / Hybrid
Full-time | Contractor (Individual Entrepreneur)
Contract with Austria

About Softprom

Softprom Solutions is an international IT distributor and solutions provider working with leading global vendors in Cloud, Cybersecurity, Infrastructure, and Enterprise IT.

We are expanding our Cloud Practice and are looking for an AWS Cloud Engineer in Azerbaijan who wants to grow professionally, work on real customer projects, and collaborate with international teams under an Austrian contract.

About the role

This role is ideal for an AWS-certified engineer with solid fundamentals who wants to deepen hands-on experience in cloud architecture, deployments, automation, and customer-facing work.

You will work closely with senior architects, sales teams, and customers, participating in both technical delivery and pre-sales activities.

Responsibilities

• Support the design and documentation of AWS cloud architectures following the AWS Well-Architected Framework
   
• Participate in deployment and configuration of core AWS services, including
  VPC, EC2, S3, RDS, IAM, Lambda, Load Balancers
   
• Assist with AWS networking configuration:
  Subnets, Route Tables, Security Groups, NACLs
   
• Contribute to automation and Infrastructure as Code (IaC) initiatives using
  Terraform and/or AWS CloudFormation
   
• Create and maintain technical documentation for architectures and configurations
   
• Participate in customer meetings, presentations, and demos, explaining AWS solutions and capabilities
  
   

Requirements (Must have)

• Active AWS Certified Solutions Architect – Associate (SAA-C03)
   
• Solid theoretical understanding of AWS core services:
  Compute, Storage, Databases, Networking, Security
   
• Basic networking knowledge:
  TCP/IP (L3, L4), IP addressing, subnetting, DNS
   
• Understanding of cloud principles:
  High Availability, Fault Tolerance, Scalability, Security
   
• Basic Linux skills (command line)
   
• Ability to read and understand technical documentation in English
  
   

Nice to have

• Hands-on experience with Terraform or CloudFormation
   
• Basic scripting skills (Python, Bash)
   
• Familiarity with Docker, Kubernetes, ECS
   
• Personal, educational, or non-commercial projects deployed on AWS
  
   

Soft skills

• Strong motivation to learn and grow in cloud engineering
   
• Structured and analytical thinking
   
• Clear and confident communication
   
• Ukrainian or Russian — fluent
   
• English — reading technical documentation (spoken English is a plus)
  
   

We offer
 

• Individual Entrepreneur (FOP) / contractor model
   
• Official contract with Austria
   
• Full-time workload
   
• Real commercial AWS projects (not internal labs)
   
• Participation in architecture design and pre-sales activities
   
• Professional growth within Cloud & Solutions Architecture
   
• International customers and vendors
   
• Supportive, senior cloud team and mentorship

We are looking for an experienced Senior Back-end (Node.js) developer with 5+ years of professional experience to join our enterprise-level project for a client from Canada.

This role focuses primarily on back-end architecture and API development using Node.js, while working closely with a front-end React team and other engineers.
 

Requirements
 

Must have

• 5+ years of experience in back-end or full-stack development
• Strong expertise with Node.js
• Proficiency with JavaScript and TypeScript
• Experience designing and building scalable APIs and backend services
• Experience working with cloud platforms (preferably AWS)
• At least an intermediate strong (B1+) level of English 

Nice to have

• Experience with React
• Experience working with Salesforce
• Experience with build tools, pipelines, and package managers: Webpack, Parcel, Vite, npm, Yarn, Babel
• Experience using testing frameworks such as Jest, Mocha, and Chai
• Experience with Big Data technologies (Solr, Hive, HBase, Spark, Kafka, YARN, Storm, Splunk, Vertica)
• Experience in e-commerce, retail, or startup environments is considered a big plus
• Architecture certification (TOGAF or similar)
• Experience working with CMS and marketing platforms, including Adobe Experience Manager, Salesforce Marketing Cloud, Oracle, and Sabre
   

About Project
 

Product

Our customer is one of the world’s most successful luxury hotel companies.
The brand operates 118 properties in 47 countries and has been named the Best Luxury Hotel Chain in the world by Business Traveller magazine for two consecutive years.
 

Stage

The project is an ongoing product ecosystem with continuous scaling and active development.
The system uses a modern technology stack without legacy components.
 

Project Team

Our technical team will consist of 8 people: Team Lead, PM, BA, Senior Node.js developer (this role), Middle React developer, Senior iOS developer, Middle Android developer, Senior QA Automation Engineer.

We also collaborate with a large Salesforce team on our side (up to 40 people)
 

Work Schedule

Full-time workweek (Monday to Friday), 40 hours.Opportunity to work remotely, from the office (Kyiv, Lviv, Dnipro), or in a hybrid format.
 

Interview Stages

1. Call with Recruiter

2. Technical interview with our Senior Developer

3. Technical Assessment with the Client

4. Cultural Fit Interview with the Client

Cosmolot is a Ukrainian product IT company that creates and develops an online digital entertainment platform. We build technology-driven solutions with a strong focus on security, transparency, and user comfort.

As a Data Analyst, you will work with data to uncover trends, monitor key metrics, and provide insights that help teams make informed business decisions.

Requirements

• 3+ years of experience as a Data/Marketing Analyst or in a similar role
• Strong practical knowledge of SQL (CTEs, window functions) and Excel
• Practical experience with BI tools (Power BI or similar)
• Ability to work with large datasets and collect, organize, and analyze large volumes of data
• Strong analytical thinking and attention to detail
• Strong communication and collaboration skills, with the ability to clearly present insights to business stakeholders

Your Responsibilities

• Analyze cross-functional data (marketing performance, player activity and behavior, conversion funnels, and cohorts) to support business decision-making
• Collect and prepare data from multiple sources for analysis and reporting
• Build and maintain reports and dashboards 
• Perform ad-hoc and exploratory analysis based on business requests
• Identify trends, patterns, and key drivers behind changes in marketing metrics
• Present analytical insights and findings to stakeholders

Nice to Have

• Experience in gaming and traffic or other product verticals
• Experience with Google Analytics

What We Offer

• Work in a strong team of professionals and genuinely supportive people
• Opportunities for professional growth and development
• Flexible working hours
• Medical insurance
• Sports expense compensation
• Psychological support
• Free language classes (English, Spanish, and German)
• 18 working days of paid vacation, paid sick leave, and sick days
• Regular team buildings and corporate events
• All necessary equipment for comfortable work

Overview

We are looking for a Junior Account Manager to support a large-scale client outreach initiative. This role focuses on contacting existing clients, guiding them through a required merchant service PIN pad firmware upgrade, and assisting with onboarding to our internal B2B system. The position is straightforward, process-driven, and ideal for someone who is organized, communicative, and comfortable handling high-volume outreach.

Expected working hours will be: 5 PM - 2 AM Kyiv time/10 AM-5 PM EST.

Key Responsibilities

· Reach out to a high volume of existing clients (phone, email, or messaging) to coordinate firmware upgrades for merchant service PIN pads

· Clearly explain the upgrade process and its importance to clients

· Guide clients step-by-step through completing the firmware update

· Assist clients in setting up and connecting to the internal B2B system

· Track outreach progress and maintain accurate records of client status

· Follow up with clients who have not completed the upgrade

· Escalate technical issues or complex cases to the appropriate internal teams

Qualifications

· High school diploma or equivalent

· Strong communication skills (clear, friendly, and professional)

· Comfortable making a high volume of calls and sending emails daily

· Basic computer skills and ability to learn internal systems quickly

· Detail-oriented with good organizational habits

Key Skills

· Customer communication

· Persistence and follow-up

· Basic technical guidance (training will be provided)

· Time management

· Data tracking and accuracy

Про компанію B2BSoftAbout the company:
B2B Soft is a world leading SaaS solutions provider primarily focused on the Telecom and General Retail Industries. Our innovative product suite delivers Omni channel software and hardware solutions, which leverage Business Intelligence, Artificial Intelligence and Machine learning.
Widely recognized as an industry innovator, we service some of the leading worldwide carriers including Altice, AT&T, Boost, GCI, T-Mobile, Tracfone, Verizon & Xplornet
Founder led and operated for 20 years, B2B Soft is headquartered in New York City and currently employs over 150 associates worldwide. We’re seeking talented, creative individuals to join our fast paced, rapidly expanding and dynamic team. If you’re looking for a new challenge with tremendous opportunity for upward mobility at an industry leading tech company, you’ve found your perfect match!
 

About US

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 10 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America.

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it. Recent addition of the autonomous product suite well coincides with the post COVID-19 reality and enables telecom operators to conduct all aspects of their commerce via kiosks.

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of open and transparent culture, learn both IT and business and advance quickly.

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic team and become a trusted advisor to our clients, with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders. You will interact with US busines owners, learn about the telecom industry and embark on an IT career path within the organization.

Key Responsibilities:

• Help existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Help Customers with software and hardware configurations, billing, and merchant services related requests

• Provide clear and complete documentation and notes on all service inquiries

Our requirements:

• Fluent/advanced English (MUST!)

• Spanish is a huge +

• Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00)

• An experienced PC user (General Microsoft Windows knowledge)

• Existing technical background or a strong desire to explore the field of software and hardware products

• Training and time-management skills

• Communication and listening

• Understanding of conflict resolution

• Empathy, positive attitude and Self-Control

Optional:

• Previous experience in the Support field

• Technical background and IT education

• Experience in working with CRM and Jira;

Compensation/Benefits:

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.

About the Role

We are looking for an Upwork Sales / SDR to own client communication, qualification, deal shaping, and closing on Upwork.

This role works with warm inbound leads generated through Upwork profiles and bids.
You are responsible not only for responding to clients and closing deals, but also for actively managing and improving the performance of assigned Upwork profiles as a revenue asset.

This is not classic outbound sales and not a chat-only SDR role.
This is a full ownership role inside a marketplace environment.

👉 What You’ll Do

1. Upwork Client Communication & Sales

• Handle all incoming client responses on assigned Upwork profiles
• Maintain fast and consistent response times
• Qualify leads via chat and calls
• Conduct discovery calls with potential clients
• Shape scope, budget ranges, and next steps

• Close deals or move leads into structured follow-ups

   

Use GigRadar:

• Check the daily lead feed.
• Prioritize “hot” matches.
• Follow up on matched jobs immediately.

• Maintain a high response score to keep the GigRadar algorithm favorable.

   

2. Upwork Profile Ownership & Performance

• Own the performance of assigned Upwork profiles;
• Monitor profile metrics (views, invitations, response rate, lead quality);
• Continuously improve: profile positioning, service descriptions, portfolio, and case presentation;
• Initiate and collect client reviews;

• Treat the profile as a sales funnel, not a static page.

   

3. Deal Quality & Risk Control

• Avoid technical or delivery overpromising;
• Identify unrealistic scope, timelines, or budgets early;
• Protect the delivery team from poorly qualified deals;

• Ensure consistency between profile positioning, communication, and proposals.

   

4. CRM & Sales Discipline

• Maintain accurate deal stages in CRM (Pipedrive);
• Log key deal information and next steps;
• Keep the pipeline clean and up to date;

• Provide feedback on lead quality and profile performance.

   

5. Company Knowledge & Positioning

• Deep understanding of WeSoftYou:
• Portfolio and case studies (Living Security, ProUnitas, Miami Dolphins, F1, DocuSign-like platform, etc.).
• Key vertical expertise (EdTech, FinTech, AI, Web3, MVP).
• Differentiators and process: Discovery → D&D → Delivery → QA → Support.
• Pricing models: Fixed price, T&M, Outstaff, Packages.

• Ability to pitch WSY confidently in perfect English, both written and spoken.

   

6. Communication & Professionalism

• Keep a positive, proactive attitude with clients and internal teams.
• Manage time zones (US/EU) and ensure availability for calls as needed.

• Present clean, structured, grammar-perfect communication.

   

7. Process Adherence & Collaboration

• Follow internal sales frameworks and qualification logic;
• Work closely with Lead Generation and Marketing teams;
• Provide actionable feedback to improve Upwork positioning and lead quality;

• Contribute to continuous improvement of the Upwork sales channel.

   

Tools:

• Upwork
• GigRadar
• CRM (Pipedrive)
• Slack
• Google Meet / Zoom

• Company sales materials & portfolio library

   

👉 What We’re Looking For

• Proven experience in sales management, ideally within a software development company (B2B).
• Strong understanding of the full sales cycle, CRM, and lead qualification.
• Excellent leadership, communication, and negotiation skills.
• Results-oriented with a strategic mindset.
• Ability to coach and develop a sales team for high performance.

• English fluency (С1), both written and spoken.

   

👉 What we offer:

• 📈Professional Growth opportunities:
  — Ambitious goals and interesting projects;
  — Regular & transparent performance review and feedback process;
  — Possibility for both vertical or horizontal growth (in case you want to try a different path).
• 😌Comfortable Working conditions
  — Flexible working hours;
  — Provision of required equipment;
  — Remote working model.
• 🎁Benefits program
  — 18 working days of fully paid vacation;
  — Free tax reporting support by our Financial department;
  — Help with individual entrepreneurs’ questions and accounting support;
  — Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);

Looking for an exciting challenge in IT Recruitment? Join our passionate team as an IT Sourcer and be the bridge between remarkable professionals and their dream jobs.

You are a perfect match for our IT Recruitment Team, if you have:
 

• At least 6 months of experience in an IT industry
• At least Intermediate English (both written and spoken)
• Understanding of the IT industry
• General understanding of the Recruitment process
• Experience in Boolean and x-Ray search
• Knowledge of LinkedIn as a business tool
• Flexibility and multitasking
• High level of self-organization, responsibility, and involvement
• Negotiation skills and ability to work with objections
• Ability to learn and adapt quickly
• Energy, optimism, and “winner attitude”
• Strong belief in Ukraine’s victory
• Large stock of memes :)

Will be a plus:

• Completed IT Recruiting Courses

Responsibilities:

• Performing various sourcing techniques (Boolean search, X-Ray, etc.) and developing a recruitment network to identify qualified candidates 
• Connecting and interacting with potential candidates on various professional and social media networks 
• Drafting and sending recruitment emails 
• Contacting short-listed candidates and scheduling screening appointments 
• Conducting online pre-screens when required
• Keeping track of the progress of the recruitment pipeline 
• Being able to represent our company and negotiate the terms of cooperation
• Cooperate with Recruiters to understand talent needs and create an effective search strategy to recruit candidates
• Execute various market analysis reviews
• Maintenance of databases and related reports

What’s in it for you? 

• Work schedule: 8-hour working day
• Life-balance support
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity leave program
• English classes with qualified teachers: classes in groups, grammar lectures, and Speaking Clubs
• ZONE3000 discount programs: special discounts from our partners (nutrition, beauty centers, clothes, entertainment, art, etc.)
• Internal professional workshops
• Additional benefits after Ukraine’s victory

About the company and project:

ZONE3000 is an international IT company with over 2200 employees. We have partnered with two projects that deal with domain name registration, web hosting, and SSL certificates.

You will work in a thriving IT Recruitment team (almost 30 people), consisting of recruiters, researchers, and operations specialists. We work on diverse positions across various technical stacks, offering you the chance to enhance your versatility. While remote, we foster strong communication through daily meetings, knowledge-sharing events, and training. Experience continuous professional development in our dynamic environment.

Send your CV and let’s get started!

Looking for a full-stack developer for a long-term project with an EdTech platform that has been operating for 15 years and has thousands of active users. 

The team is small: a tech lead, a frontend/payments developer, and a QA engineer. You will own tickets end to end - from reading to deploy - without hand-holding.

Stack: Ruby on Rails, Next.js, React, PostgreSQL, Nginx, Docker, Tailwind CSS, Render.

Requirements:

• 2-5 years of experience with Ruby on Rails and React/Next.js
• Experience deploying to managed PaaS platforms (Render, Vercel, Railway, or similar)
• AI-native workflow: you use Cursor, Claude, Copilot, or similar tools daily
• Strong async communication, clean PRs, questions before starting, not after shipping
• Russian or Ukrainian language for team communication

Conditions: remote, 30+ hrs/week, $25-40/hr, 6+ months with potential to go full-time.

Profisea is a boutique DevOps and Cloud company - AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Manager who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.

What you will do

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect

English - Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.

What we offer

Opportunity to be part of a growing company and to grow with us
Being at the forefront of the DevOps and Cloud services industry
Great compensation and commission
Professional working environment where you will be an essential member of our team

We are looking for a Senior Back-end (Node.js) Developer/Architect with strong experience in healthcare software development, backend architecture design, and cloud platforms. The role combines hands-on engineering with architectural decision-making and participation in discovery and presales activities.

Must have

• 6+ years of experience in backend or full-stack development
• Strong proficiency with Node.js and JavaScript / TypeScript
• Experience designing backend architectures and APIs
• Hands-on experience with AWS or other cloud platforms
• Experience developing Healthtech software
• Understanding of sensitive data handling practices (PII / PHI)
• Familiarity with FHIR or HL7 healthcare interoperability standards
• Experience integrating with EHR / EMR systems

• English proficiency — Upper-Intermediate or higher

   

Will be a plus

• Experience working with healthcare platforms such as Medplum
• Familiarity with HIPAA compliance
• Experience with Infrastructure as Code (AWS CDK, Terraform or similar)
• Experience integrating AI services or ML-based solutions
• Experience with serverless and event-driven architectures

• Previous team leadership or technical mentorship experience

   

Responsibilities

• Design application and cloud architectures, primarily for healthcare platforms
• Actively participate in development, especially during early project stages
• Participate in technical presales activities as a technical expert in the Healthtech domain
• Contribute to discovery phases, prepare technical solutions, and present them to clients or internal teams
• Support development teams with architectural guidance and technical expertise
• Perform on-demand researches and build prototypes

• Continuously expand expertise in modern technologies and architectural approaches

   

About Project

A center of excellence (COE) is a team of senior tech experts who conduct research on strategic tech trends, maintain top quality standards, foster professional development, and can provide you with expert consulting throughout the whole development process.

The CoE helps our clients to perform a Product Discovery Phase, build a prototype, and validate a product concept. The experts provide a client with a High-Level Architecture plan, the suggested technology stack, the design of the product, time and cost estimates, consulting, and a Work Breakdown Structure.

Furthermore, CoE provides tech assessment and consulting in case of a bottleneck or a non-trivial problem on existing projects.

Work Schedule

Full-time workweek (Monday to Friday), 40 hours.
Flexible working format: remote, hybrid, or office (Kyiv, Lviv).

Interview Stages

1. Call with Recruiter
2. Technical interview with Architect

We are building a real-time AI-powered desktop assistant that runs on-screen during sales calls — a live mission control layer that floats seamlessly above Zoom, Google Meet, and similar tools. The product already exists and is actively deployed in enterprise environments.

While our current shell utilizes Electron and React, this is not a standard frontend or web-wrapper role. We need a systems-level Windows Desktop Engineer who deeply understands the Windows OS, knows how to write low-level native modules, and can make software feel truly native, responsive, and invisible in terms of resource usage. Windows is our primary platform and the core focus of this role, with macOS experience considered a strong bonus.

You will own the native desktop layer end-to-end: system audio capture, Win32 windowing architecture, process management, native module development, enterprise deployment constraints, and OS-level integrations.

Key Responsibilities

• Own and evolve the native architecture of our desktop application, primarily focusing on Windows OS integrations.
• Build, maintain, and optimize native modules (using C++, C#, or Rust) that interface with our Electron shell via N-API, pushing beyond what the web layer can provide.
• Implement and stabilize real-time audio capture directly from the OS — handling system audio, microphone streams, and process detection for meeting tools (Zoom, Teams, Meet) using WASAPI/DirectSound.
• Design robust window management: always-on-top overlay behaviors, transparent windows, multi-display support, and smooth lifecycle management using Windows APIs.
• Solve complex enterprise deployment challenges: MSI/MSIX packaging, MDM compatibility, Active Directory/Group Policy constraints, certificate signing, and IT-managed device environments.
• Strictly manage and optimize CPU, RAM, and battery footprint so the app runs invisibly alongside resource-heavy video conferencing tools.
• Bonus: Contribute to and maintain the macOS equivalent of these systems (CoreAudio, Swift, Objective-C) if you have the relevant experience.

Requirements

• Extensive commercial experience building, optimizing, and shipping production-grade Windows desktop applications.
• Deep proficiency in at least one systems-level language used for Windows native development: C++, C#, or Rust.
• Strong understanding of Windows OS internals: Win32 APIs, process management, memory allocation, permissions, and accessibility APIs.
• Hands-on experience with Windows audio subsystems (WASAPI) and real-time media streaming.
• Proven experience deploying desktop software in strict enterprise environments (familiarity with code signing, IT policies, and MDM solutions).
• Experience bridging native code with Electron (main/renderer/preload architecture, IPC design, Node-API/N-API).
• High ownership, strong engineering judgment, and a track record of solving hard, low-level desktop engineering problems.

Nice to Have

• Strong macOS desktop development experience (CoreAudio, Swift, Apple code signing).
• Experience with Tauri or willingness to evaluate it for future architectural migrations.
• Knowledge of Zoom SDK, Microsoft Teams integrations, or similar meeting platform APIs.
• Background in audio signal processing or real-time audio streaming.
• Experience with security-conscious engineering: secure IPC, sandboxing, and memory safety.

Tech Stack Context

• Desktop: Windows Native Modules (C++/C#/Rust) + Electron + React.
• Backend (Separate Team): Python, FastAPI, Pinecone, GCP. The desktop app communicates with the backend in real-time via WebSockets/streaming. You will not be responsible for backend work.

We offer:

• A high-impact role with real ownership of a core product layer used daily by enterprise sales teams.
• Remote-first, async-friendly collaboration model.
• Competitive compensation, discussed individually based on experience.
• Stable long-term engagement with a clear product roadmap.
• Engineering-driven culture where quality, performance, and correctness come first.

Recruiting process:

• CV review by the CEO
• HR / Introductory call
• Technical interview with the engineering team
• Final interview with the Hiring Manager
• Job Offer

TechMagic is looking for a seasoned Senior Business Analyst to join our team. This role is focused on a large-scale enterprise project within the Hospitality domain. You will play a key role in bridging the gap between business needs and technical solutions, working closely with enterprise-level stakeholders to ensure the delivery of complex digital products for the global travel industry.
 

About the Project:

This is an enterprise-level project in the Hospitality sector, involving high-traffic web solutions and complex integrations. You will work in a dynamic environment, handling requirements for both large-scale initiatives and multiple concurrent small-scale projects to ensure a seamless digital experience for users worldwide.
 

Requirements:

• 4+ years of experience in Business Analysis roles within the IT industry.
• Methodology: Solid understanding of SDLC and Agile (Scrum, Kanban) methodologies.
• Communication: Proven experience in direct communication with international clients and managing their expectations.
• Documentation: Expert at writing clear and concise User Stories and Use Cases.
• Visualizing: Experience in preparing mockups and wireframes to illustrate requirements.
• Tools: High proficiency in Jira and Confluence for requirement management.
• Technical Background: Experience working with integrations and documenting requirements for APIs.
• Data Skills: Basic knowledge of SQL queries.
• Soft Skills: Solid self-organization, analytical thinking, and attention to detail.
• English: Upper-Intermediate or Advanced proficiency.
   

Key Responsibilities:

• Elicitation & Analysis: Lead the requirement elicitation process and perform deep-dive analysis of business needs.
• Decomposition: Break down complex business requirements into manageable technical tasks and functional specifications.
• Documentation Management: Create and maintain high-quality project documentation throughout the project lifecycle.
• Ongoing Clarification: Act as the primary point of contact for requirement clarification between the client and the development team.
• UAT Support: Provide essential support during the User Acceptance Testing (UAT) process to ensure the solution meets business goals.
• Knowledge Base: Take ownership of the project knowledge base, ensuring it is well-documented and kept up to date.
   

Interview Stages:

1. Call with Recruiter
2. Interview with Senior BA / PM
3. Client Interview