Jobs

🚀 Join RiskSeal as a Junior Recruiter!

Job Description

This full-time, remote position is a great opportunity for a detail-oriented Junior Recruiter to join our in-house team. As our products grow fast, the hiring pipeline needs to scale with the same speed and quality. The role includes sourcing, outreach and candidate screening, with a strong focus on a clear, structured process. You will also support interview coordination and ensure a great candidate experience from first contact to offer. Close collaboration with hiring managers and our partners will help improve hiring speed and quality. The ideal candidate enjoys structure, cares about people and is eager for fast growth in recruiting.
 

Key Responsibilities 

• Source candidates on LinkedIn, Djinni, job boards, communities and social media
• Review profiles and build a shortlist based on fit, experience and tech stack
• Partner with hiring managers to define role needs, ideal profile and job description
• Post vacancies and track all candidates in a shared spreadsheet with clear status updates
• Run first screening calls to check skills, motivation and team fit
• Support the full hiring flow: communication, feedback and a smooth candidate experience
• Hire mostly for technical roles for our product (developers, DevOps/TechOps, Customer Support, etc.)

Requirements

• At least 0.5–1 year of Recruitment experience (focused solely on IT roles)
• Intermediate English or higher, confident in communication and able to check candidates’ English level
• Experience hiring both technical and non-technical roles, with focus on tech
• Strong communication skills, plus ownership, responsibility and initiative
• Ability to work independently, meet deadlines and stay proactive
• Good time management and prioritization across multiple open roles
• Friendly, easy-going attitude and a people-first mindset
  
  📩 Ready to Join?
  Send us your resume, we’d love to chat and see if it’s a match! 
  
  Interview process (2 steps):
  Step 1 — Recruiter screening
  Step 2 — Test Asessment
  Step 3 — Interview with hiring manager

We are looking for an experienced Customer Support Professional. This role is responsible for providing support and guidance to users and customers across AI-driven products and services. The successful candidate must possess a strong technical background, professional work etiquette, and speak clearly and confidently. 

FLUENCY in English is a MUST.
 

RESPONSIBILITIES:

• Rapidly learn thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
• Provide product/service information by answering questions, offering assistance;
• Follow up with prospective customers and return email / voicemail;
• Follow up with existing customers to confirm their satisfaction;
• Responsibility for researching and resolving complaints to ensure customers’ retention and satisfaction;
• Answer all incoming calls in a professional and timely manner;
• Attract potential customers by answering the questions about our products and services, offer information about other products and services;
• Keep a consistently positive, professional and cooperative tone with customers;
• Provide troubleshooting assistance for customers’ orders, account statuses and relevant problems.
   

EXPERIENCE AND SKILLS NEEDED:

• Must be fluent in productivity software such as MSOFFICE & GOOGLE WORKSPACE
• MUST be AI – AGI – GAI competent & certified.
• Strong technical background (IT, software, systems, or related fields);
• Must be fluent in comprehension, reading and writing English. Other languages spoken are the benefit.
• Manage incoming & outgoing calls to clients globally with deep experience in customer service processes and remote support environments.
• Flexible hours to support clients in the time zone regions of North American, Europe and  Asia.
• Critical thinker with excellent follow up, escalation skills to deliver results.
• Professional phone etiquette, with listening & communication skills;

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor’s Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Higher consideration would be granted to individuals that have AI certification completed!

About BULLS MEDIA
BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter and more confident purchasing decisions.

Our expertise lies in building high-performing review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data through our proprietary tracking system.

We are currently seeking an HR Manager to join our team.

What You Will Do

HR Administration & Compliance

• Manage HR administrative tasks and documentation.
• Ensure compliance with internal HR policies and procedures.

Employee & Manager Development

• Support the development of managers and employees through training initiatives, performance reviews, and career development programs.

Compensation & Benefits / Welfare Management

• Manage employee welfare programs and benefits.
• Monitor employee satisfaction and engagement.

• Oversee the HR budget related to employee engagement and benefits.

  Recruitment & Talent Acquisition

• Lead end-to-end recruitment processes.
• Collaborate closely with hiring managers.

Data & Reporting

• Maintain and analyze HR data, including recruitment metrics, employee reports, and budget tracking.

• Prepare and present weekly and monthly HR reports to the HR headquarters.

   

Required Experience to Succeed in This Role:

• At least 2 years of experience in an HR / Recruitment role within a company
• Intermediate+ level of English (spoken and written)
• Excellent administrative and organizational skills
• Experience conducting terminations, hearings, and managing HR documentation
• Comfortable working with data and HR systems (data-driven mindset)
• Strong interpersonal and communication skills
• Ability to manage budgets and prepare detailed HR reports
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (nice to have)

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Hiring Process

1. Initial interview
2. Test task

3. Interview with a manager

   4. Interview with HRD.

    

We are looking for a proactive and self-driven IT Business Development Specialist / SDR who enjoys working hands-on with cold leads and knows how to turn a contact into a real conversation.
This role is perfect if you already have some experience with LinkedIn outreach and want to grow further in IT sales, without spending time searching for leads – we provide them for you.

What you’ll be doing:

• Cold Outreach & Communication

  LinkedIn: Working with pre-collected cold leads – sending personalized messages, following up, and building conversations.

  Upwork: Monitoring relevant job postings, sending tailored proposals, and managing incoming inquiries to match our developers with the right projects.

• Sales Support
  Supporting the process from the first “Hello” to deal progression together with the CEO (follow-ups, clarifications, basic coordination, helping keep things on track).
• Partnership Building
  Establishing and maintaining relationships with clients and partners through consistent and natural communication.
• Working with Available Resources
  Helping find new opportunities for available developers and matching them with relevant requests.
• Working with Developer CVs
  Occasionally updating developer CVs and preparing them for relevant opportunities.
• Keeping things organized
  Updating CRM, tracking conversations, following up with leads, and supporting basic coordination around ongoing deals.

What we’re looking for:

• Hands-on experience
  You have experience with LinkedIn cold outreach in IT and feel comfortable communicating with leads.
• English Level
  Upper-Intermediate (B2) or higher. You write clear, natural messages and feel confident in communication.
• Communication Skills
  You know how to keep conversations going and follow up without being pushy.
• Proactivity
  You don’t wait for instructions – you take ownership and move things forward.

Why join us?

• Freedom & Trust
  No micromanagement. We trust your approach and give you space to work in your own way.
• Impact
  Your work directly influences the company’s growth and ongoing deals.
• Flexible & Dynamic Environment
  A mix of communication, sales, and light coordination tasks — no boring routine.
• No “Robot” Culture
  We value authentic communication and a human, professional approach in everything we do.

We are seeking an expert Front-End Engineer (Contractor) with deep experience building and maintaining high-traffic, large-scale WordPress websites, especially on platforms such as WordPress VIP, Altis, or similar enterprise-grade hosting environments.

This contractor will focus on modern WordPress development using Gutenberg, block themes, and React, including upgrading legacy themes into modern block-based architectures.

This is a remote contractor role intended for professionals based in the Philippines, with required collaboration overlap with U.S. Pacific Time.

Key Responsibilities

- Develop, upgrade, and maintain Gutenberg/block-based WordPress themes.

- Modernize legacy PHP-based themes into React-driven Gutenberg/block themes.

- Build reusable WordPress blocks, components, and patterns aligned with the design system.

- Implement SEO best practices, accessibility improvements, and performance optimizations.

- Work on UI enhancements for high-scale, high-traffic WordPress environments.

- Implement pixel-perfect UI from Figma or similar tools.

- Ensure responsive, accessible, and cross-browser compatible front-end interfaces.

- Integrate front-end components with WordPress APIs.

- Use AI tools for coding, debugging, and generating tests.

- Follow modern Git workflows and participate in code reviews.

Required Qualifications

- 3+ years front-end engineering experience.

- 2+ years modern WordPress development experience.

- Strong experience with high-traffic WordPress sites on WordPress VIP, Altis, or similar.

- Expert knowledge of Gutenberg, block themes, and WordPress theming.

- Advanced React and JavaScript/TypeScript skills.

- Strong CSS Skills (CSS3, SASS/SCSS, BEM, responsive/mobile first)

- Experience with build tools (Webpack, Vite, or similar) and modern bundling/transpilation workflows

- Understanding of accessibility standards (WCAG/ARIA)

- Strong understanding of SEO and performance optimization.

- Knowledge of REST API integrations.

- Comfortable using AI tools for development.

Preferred Qualifications

- Experience with design systems and automated testing.

- Familiarity with CI/CD workflows.

- Experience working with distributed teams.

- Experience working with Google Tag Manager (GTM)

Contract Details

- Contractor role, remote

- Must overlap with U.S. Pacific Time.

- Full-time

We are looking for a Senior Full Stack Engineer  to join a fast-growing US-based startup building AI-driven automation solutions for the insurance industry.

US-based early-stage startup in the insurance domain operates as an aggregator platform that helps users find optimal insurance solutions across providers, while also developing a loss prevention direction through data and automation. The product is not legacy — it has been built from scratch by the CTO and is now entering a scaling phase. A key focus area is AI and automation — building workflows, integrating AI agents, and optimizing processes across the platform. Your mission will be to help scale both the product and the technical foundation as the CTO’s right-hand engineer.
 

Location: Remote
Working Hours: Partial overlap with US (Boston) — 3–4 hours
 

Your responsibilities will include:

• Hands-on coding and solving complex backend and full-stack challenges in a fast-paced startup environment.
• Lead and mentor 2–4 developers while continuing to write production code yourself.
• Build and maintain scalable backend services using Node.js.
• Design and implement architecture, workflows, automation, and AI-driven processes.
• Work with integrations, APIs, and data pipelines across multiple external insurance providers.
• Collaborate closely with the CTO (your direct manager) and the small core product team (5–6 people).
• Drive technical decisions, feature development, and product scaling.
• Improve and maintain code quality, including basic test coverage.
• Participate in building systems that optimize insurance selection and risk prevention.
   

What we expect from you:

• 12–15+ years of professional software engineering experience.
• English: B2–C1 or higher (active communication with the US team is essential).
• Strong hands-on backend development with Node.js.
• Solid full-stack understanding, including React (or equivalent frontend frameworks).
• Multi-stack experience and a stack-agnostic mindset.
• Deep understanding of software architecture and system design.
• Real coding experience (you are a hands-on engineer, not only a leader).
• Ability to lead small teams (2–4 developers) and take ownership.
• Experience working with automation tools, workflows, or AI-related features (agents, LLMs, etc.) — strong plus.
• Good understanding of APIs, integrations, and data handling.
• Ability to work independently in a startup environment with minimal supervision and without strict processes or detailed specifications.
• Strong problem-solving skills, proactive mindset, leadership, and ownership.
• Basic understanding of testing (unit/integration).
   

Nice to Have:

• Previous startup experience.
• Leadership and ownership in scaling products/technical teams.
• Hands-on experience with AI-powered products or LLMs.
• Familiarity with building or optimizing automation processes.
   

We offer:

• Work on an early-stage product with real impact in the insurance domain as a core team member.
• Opportunity to be the CTO’s right-hand engineer and shape both product and technical decisions.
• Hands-on experience with AI, automation, modern full-stack systems, and scaling from scratch.
• Fast-paced environment with minimal bureaucracy in a small distributed team (US + LatAm + Europe).
• 100% remote work, long-term core role.

We are seeking a skilled, hands-on Data Engineer with demonstrated experience in Databricks, Apache Spark, Python, and real-time data streaming solutions.

• Responsibilities:

  - Implement resource composition logic provided by the Product team into scalable and efficient PySpark code.
  - Develop, optimize, and maintain PySpark applications within the Databricks environment.
  - Utilize and maintain existing CI/CD pipelines in Databricks for automated build, testing, and deployment.
  - Write and maintain unit tests to ensure high code quality and reliability.
  - Perform data validation and quality checks to ensure compliance with defined business rules
  - Support and manage production deployments, ensuring system stability and performance.
  - Troubleshoot and resolve issues across development, testing, and production environments.
  - Collaborate with Product, QA, DevOps, and healthcare domain teams to ensure accurate implementation.
  - Maintain technical documentation for code, workflows, and deployment processes.
  - Pull from and push code to GitHub repositories, following version control and branching best practices.

• Mandatory Skills Description:

  - 5+ years of experience in data engineering roles
  - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
  - 4+ years of experience with Databricks data pipelines
  - Strong hands-on experience with PySpark and/or Apache Spark.
  - Experience working with CI/CD pipelines and DevOps best practices.
  - Proficiency with CI/CD, GitHub (pull requests, branching, code reviews).
  - Experience writing unit tests and performing data validation
  - Experience supporting production systems and deployments
  - Strong analytical and troubleshooting skills.

• Nice-to-Have Skills Description:

  - Knowledge of FHIR (Fast Healthcare Interoperability Resources) standards.
  - Experience with healthcare data integration projects.
  - Familiarity with REST APIs and FHIR server integrations.
  - Experience in Agile/Scrum development environments.

M3S (Materialise Medical Manufacturing System) manages the design and production of patient-specific medical devices and implants. M3S is designed to ensure that the entire process of creating personalized medical solutions—from receiving medical image data to delivering the final product—is efficient, scalable, and compliant with the strict regulatory standards required in medical manufacturing. It integrates various tools, workflows, and quality assurance measures to optimize every step in the production chain.

 

Responsibilities:

 

• Work with 1 team (up to 14 people) from the start, and possibly 2 teams later, after the split
• Lead team’s activities within the Kanban Framework
• Manage team metrics (e.g., lead time, cycle time, throughput)
• Promote a culture of learning and adaptation by facilitating retrospectives and supporting teams in identifying and implementing process improvements
• Prepare and maintain all needed documentation, including SOPs (procedures, work instructions, etc.) for the processes
• Support a transparent process of PBR
• Drive the establishment of the learning organization through leading, training, and coaching
• Collaborate with other Agile coaches within the Community of Practice
• Perform people management activities (assist team members with goal setting and personal development; organize regular follow-ups and performance reviews; share feedback and manage conflicts)

Requirements:

• Proven experience (5+ years) as an Agile Coach/Scrum Master, or similar role in Agile environments
• Experience working in distributed environments
• Software background in any role within the development team. Preferred practical experience in Development or Testing.
• Deep understanding of Agile frameworks, especially Kanban and Scrum, and practical experience applying them in various teams and organizational contexts.
• Strong facilitation and mentoring skills, with the ability to adapt coaching style to different maturity levels and team dynamics.
• Excellent communication and interpersonal skills, with the ability to build trust and influence across different roles and levels of the organization.
• Creative approach to problem-solving, with a strong customer focus and a commitment to delivering results
• Fluent in English, both written and spoken

Will be a plus:

• Valid Agile certifications
• Familiarity with Agile at scale (e.g., SAFe, LeSS, or other frameworks)
• Leading or participating in Agile/Scaled Agile transformation processes
• Understanding of ITIL principles, SOX compliance
• Working and coaching distributed teams

The DevOps Engineer will play a critical role in bridging the gap between software development and IT operations for the  Mimics Enlight product. This role is essential in ensuring the seamless integration, delivery, and deployment of desktop software solutions while continuously optimizing the development lifecycle. As a DevOps Engineer, you will be responsible for implementing and maintaining CI/CD pipelines.  Here is more information about the product: https://www.materialise.com/en/healthcare/mimics/mimics-enlight-cmf

     Responsibilities:

• Implement, and maintain robust CI/CD pipelines to streamline the build, test, and release processes for Mimics Enlight product.
• Collaborate closely with developers to ensure the seamless integration of new code and features into the products.
• Automate infrastructure provisioning, configuration, and deployment to improve scalability, reliability, and efficiency.
• Monitor and optimize the performance of build environments and deployment processes, ensuring high system stability.
• Troubleshoot and resolve issues across development, testing, and production environments in a timely and efficient manner.

• Ensure system security and compliance with industry standards and best practices to maintain quality and regulatory adherence.
   

  Your profile:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a DevOps Engineer or in a similar role, with a strong track record of delivering results.
• Experience with CI/CD tools such as Azure DevOps Pipelines (or equivalent platforms).
• Experience with Git and a deep understanding of version control workflows.
• Hands-on experience with configuration management tools.
•  Experience in at least one scripting language (preferably Python) or the ability to quickly learn it.
• Hands-on experience in managing enterprise-level Windows environments and deploying Windows Hosts and leveraging PowerShell automation to enhance system reliability and security
• Strong problem-solving skills, with the ability to work effectively and collaboratively in a cross-functional team environment.
• At least an upper-intermediate level of speaking and written English 
  
  
  Will be a plus:
•  Knowledge of containerization tools (e.g., Docker) and their application in software development and deployment.
• Experience working with YAML for configuration and pipeline management.
• Previous experience as a Software Engineer or familiarity with software engineering workflows.
• Understanding of CMake files and their role in build automation for C++ projects.
•  Practical experience with enterprise virtualization platform(VMware vSphere, Proxmox or similar) including VM provisioning, resource allocation and snapshot management.

We are expanding the team and need a Senior Frontend JavaScript Developer to work on a US-based product in the marketplace analytics space.

The product analyzes US marketplaces to track product sales volume and trends. You will focus on building a new front-end application together with a senior US-based engineer, working in a paired setup.

RESPONSIBILITIES:

• Build and develop a modern front-end application using the JavaScript ecosystem

• Work in pair with a US-based senior engineer

• Collaborate with BA, Data Engineers, DevOps, PM, and Architect

• Take part in UI architecture

• Integrate front-end with data pipelines and ML-driven components via APIs

• Ensure performance, responsiveness, and cross-browser compatibility

TECH STACK:

JavaScript (Node.js, React or similar), TypeScript, REST APIs, AWS, Docker

REQUIREMENTS:

• 4+ years of experience with React, TypeScript and Next.js

• Experience with cloud environments, preferably AWS will be a plus

• Understanding of data-heavy systems

• Experience working in distributed teams

• Strong communication skills in English (B2+ or higher)

WE OFFER:

• Flexible working format: fully remote, hybrid, or office-based (Lviv, Ukraine)

• A supportive and friendly work environment

• IT Club Loyalty membership

• Online English classes

• Long-term stable collaboration with established US client

• Private healthcare package

• Access to professional development tools and training

• Team-building activities and company perks

Our company constantly grows, and it is time to involve one more specialist in our organization. So, we are seeking a Lead Generation Manager to lead the work with Upwork sales.
 

Responsibilities:
1. Identifying Potential Clients:
Monitoring new job postings & projects on Upwork that align with the company’s target audience.
2. Proposal Creation and Submission:
Write customised cover letters based on each proposal brief, client challenges, and goals.
3. Negotiation:
— Communicate clearly and effectively with clients on the Upwork platform, focusing on understanding their needs and building strong relationships.
— Coordination of calls between leads and candidates. Closing deals (contracts).
4. Optimise Company and Developers Upwork profiles:
Ongoing optimisation of the company and team members’ profiles based on current Upwork changes and algorithm best practices.
5. Analysis and Reporting:
— Tracking the success rate of submitted proposals and analysing reasons for rejections & no response.
— Preparing reports on completed tasks to evaluate the effectiveness of the lead generation strategy.
— Work with a CRM system to effectively monitor, manage, and analyze leads, ensuring accurate tracking of their status, timely follow-ups, and smooth progression through the sales pipeline.
6. Work with GigRadar:
— Use GigRadar to automate the search for relevant projects and potential clients.
— Set up and optimise scanners on GigRadar to monitor specific requests and projects that align with the Seedium expertise.
— Optimise scanners to improve the accuracy and effectiveness of the results obtained.
7. Decision-Making and Accountability:
— The ability to work independently with Upwork and make decisions regarding project selection and proposal submission strategies.
— Taking responsibility for the outcomes of actions taken, analysing them, and making adjustments to improve future performance.

 

Key Qualifications for a Lead Generator on Upwork:
1. Analytical Skills: Ability to quickly and effectively assess projects and client profiles, identifying the most promising and profitable opportunities. Strong capability to gather and structure information from clients, including project scope, expectations, requirements, and all relevant details.
2. Communication Skills: Exceptional written communication skills with the ability to clearly articulate the value of Seedium and services. Strong negotiation skills, including the ability to handle objections, build trust, and guide clients toward informed decisions. This competency is critical for success in the role.
3. Organisational Skills: Proven ability to manage multiple requests, projects, and tasks simultaneously while maintaining a high level of accuracy, attention to detail, and effective prioritisation.
4. Platform Expertise: In-depth knowledge of the Upwork platform, including its rules, algorithms, terms, and best practices for maximising efficiency and results. Ability to continuously monitor and adapt to platform updates, changing client expectations, and evolving market conditions.
5. Proactive mindset: Open to discussing and validating new ideas, strategies, and process improvements. Actively initiate and promote innovative solutions.
6. Strategic thinking: Ability to analyse lead generation performance, identify gaps, and propose data-driven improvements.
7. Process-oriented approach: Continuously look for ways to optimise workflows, tools, and outreach methods to increase efficiency and results.
8. Upper-Intermediate English level

Will be a plus:
— Experience with Gigradar or similar platforms
— Experience with other lead gen platforms
— Basic understanding of technology, frameworks
— Experience with AI tools
— Desire to participate in calls with potential clients

We offer:
— Remote Work Environment. Work from anywhere and be part of a geographically diverse team
— Stay Ahead of the Curve. Work with cutting-edge technologies
— Possibility of payment by FOP, or Payoneer
— Referral & Bonus system
— Paid 12 vacations and 5 sick leaves per year without any mediacal confirmation
— Flexible hours
— Compensation program for purchasing new laptops
— Paid professional certifications & educational courses
— Paid English classes
— Friendly atmosphere with quarterly team building meetings
— No bureaucracy
 

We respect your time, so we informed you in advance that the hiring process includes a 3-step interview:
— HR interview
— Short test task

We are looking for a motivated and enthusiastic Trainee React.js developer to join our dynamic team. This entry-level position is ideal for recent graduates or individuals in the early stages of their software development careers who are eager to learn and contribute to our ongoing projects.

Responsibilities
- Follow a structured learning plan designed to progressively enhance skills in specific programming languages, tools, or frameworks.
- Complete assigned coursework and training modules within designated time frames.
- Actively engage in a mentorship program, seeking guidance from more experienced engineers.
- Regularly meet with a mentor to discuss progress, challenges, and career goals.
- Participate in hands-on sessions to apply learned concepts in real-world scenarios.
- Regularly read industry publications, technical books, and research papers to stay updated on new technologies and best practices.
- Apply creative thinking and coding skills to build solutions and prototypes under time constraints.
 

Requirements

- Theoretical and practical knowledge of React.js and its core concepts (components, props, state, hooks, lifecycle, context).

- Good understanding of the React ecosystem, including popular tools and libraries such as React Router, Redux / Zustand, React Query, Axios, Formik, and Styled Components / TailwindCSS.

- Solid knowledge of JavaScript (ES6+) and TypeScript.

- Understanding of universal web development concepts and technologies such as SPA, SSR (Next.js), Git, NPM, Webpack/Vite, Docker, and HTTP/REST APIs.

- Experience working with HTML5, CSS3, PostCSS/SASS, and responsive layouts using modern grid/flexbox techniques.
- Perfect English speaking skills is required, because all the process of technical interview will be in English

Will be a plus

- Experience with Jira 

- Commercial experience in software engineering will have a significant impact on the choice

- High level of self-organization, understanding of corporate culture and ethics

Working conditions

Full remote internship with international projects

Real conditions for special personal growth and development

Friendly and high skilled team with a huge commercial background

Training at the company expense with a mentors

Open process for the adapting to the client requirements and interviews

Permanent improvements personal qualities and skill 

About TimelinesAI
 

TimelinesAI is a SaaS platform that helps businesses centralize and automate their WhatsApp messaging and calling communication. We integrate seamlessly with multiple CRMs, workflow builders, and third-party platforms, enabling teams to build powerful automations, analytics, and AI-driven workflows without losing context or control.

We’re a growing product company with a global, remote-first team. We’re now looking for a talented Product / Delivery Manager to join us full-time, working remotely, and to help us elevate our Product-Led Growth (PLG) strategy and ramp up our product process by actively leveraging AI to derive insights from analytics, produce specifications and vibe-code dynamic prototypes.
 

What makes this opportunity stand out:

• You will work directly with the CTO, Head of Growth and peer PMs in a tightly-knit team.
• We prioritize open communication, continuous feedback, respect and humility. With us you’ll grow professionally, technically and as an individual.
• We keep our hiring process straightforward. You’ll talk directly with the people you’ll be working with (the management team) without recruiters or intermediary layers in between.

Product Definition & Management

• Participate in product roadmap planning with the Management Team.
• Define high-level product requirements and present them to the development team.
• Refine product specifications based on team feedback and feasibility considerations.
• Create mockups and wireframes to illustrate proposed functionality.
• Prepare and hand over final task definitions and designs to the development team, including Q&A sessions.
• Review and accept implemented functionality, provide feedback to developers, and hand over to QA.
   

Product Analytics & Feedback Ownership

• Plan analytic events for tracking feature adoption as part of sprint definitions.
• Monitor ongoing adoption metrics in PostHog and present insights to the Management Team on a regular basis.
• Process feature requests and user feedback from all channels (support chats, in-app forms, marketplaces, etc.).
• Conduct comparative research on competitors’ products and features.
   

Knowledge Base Maintenance & Support Enablement

• Create and update public Knowledge Base articles for new or updated functionality.
• Write public release notes for new releases and features.
• Prepare internal release notes and conduct product training sessions for Customer Support and Success teams.
• Assist the Customer Support and Marketing teams with advanced inquiries about functionality, use cases, or roadmap items.
   

Partners & Integrators

• Maintain direct communication with partners (e.g., CRM platforms building integrations with TimelinesAI) and integrators (agencies reselling or implementing TimelinesAI).
• Provide timely responses to technical and product-related inquiries.
• Participate in Sales or Customer Success demo sessions as a hands-on product expert.

Mandatory Experience

• Minimum 4 years of overall product management experience.
• Minimum 2 years of product management experience in a PLG SaaS environment (must be your most recent / current position).
• Proven experience working in fully remote teams with asynchronous written communication.
• High proficiency with PostHog, Amplitude, or similar analytics platforms.
• Hands-on experience with all stages of Product Management and Product Analytics as outlined above.
• Strong writing skills and a proactive approach to technical documentation.
   

Preferred Qualifications (Advantage)

• Previous experience in Software Development, QA, or Technical Customer Support.
• Hands-on experience setting up workflows in automation or workflow builder platforms such as Zapier, Make, n8n, or Customer.io.
• Experience managing product pricing and working with Stripe dashboards.
• Familiarity with Intercom Help Center and Fin management (or comparable live chat Support system with KB and some sort of built-in AI-based autoresponder)
• Regular, first-hand use of ChatGPT, Claude, or similar AI assistants in day-to-day product work, including prompt-driven specification writing, exploration, and prototyping; comfort with light scripting or vibe coding is considered a strong advantage.
• Power user of a major CRM platform, including UI customization, creation of custom objects and fields, and third-party integration setup.

This position requires availability during US business hours - 9am to 6pm Eastern Time

About

EdSpan is an innovative EdTech company dedicated to creating cutting-edge learning experiences that empower the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. Our current focus includes an AI-guided tutoring experiences, a peer-to-peer tutoring platform, and a custom learning management system.

We operate within a framework of clearly defined processes supported by automation for routine tasks, and open, productive collaboration across the team. Our workflows are based on Agile principles, with daily stand-ups, bi-weekly sprints, and other key Scrum practices. At the same time, we keep meetings to a minimum to ensure everyone can stay focused on delivering high-quality results and continuing to grow professionally.

Requirements

• 4+ years of experience as DevOps Engineer with production-grade systems;
• Strong understanding of networking fundamentals and proficiency in Python;
• Very good knowledge of Amazon Web Services (our primary cloud provider);
• HashiCorp Terraform & Vault knowledge;
• Experience with CircleCI or similar system;
• Solid skills in Linux administration;
• Team spirit and strong communication skills;

• Intermediate level of English (B1) or above;

   

Would be a plus

• Experience with Data pipelines, Machine Learning models and MLOps;
• Familiarity with other cloud providers (for example, GCP, DigitalOcean, Azure, Vultr);

• Understanding of monitoring principles and experience in using application & infrastructure monitoring tools;

   

What will you do

• Improve and automate infrastructure for the existing and new projects;
• Configure and fine-tune CI and CD pipelines;
• Assist in project infrastructure planning;
• Assist engineers with infrastructure - managing access, tracing issues, and other;
• Assist contractors with account setup and onboarding to internal systems and tools;

!!! This position requires availability during US business hours - 9am to 6pm Eastern Time

About

EdSpan is an innovative company in the EdTech space, building cutting-edge learning experiences for the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. We are currently working on three major projects:

AI tutoring experience — an innovative project that brings real-time interaction with a 3D animated assistant powered by LLM technology. This virtual tutor helps students navigate challenges, provides guidance, and enhances the learning journey in a playful and engaging way.

Tutorpeers – a peer-to-peer tutoring platform with a young teachers marketplace, event booking features and Zoom-like online sessions with additional interactive learning tools.

Spark Incubator – LMS-like system designed to teach kids entrepreneurship.

We have well-defined processes, trying to automate routine things, conduct code reviews, use CI and CD pipelines to validate and ship our code. We use the Agile approach with daily stand-ups, bi-weekly sprints, and other Scrum artifacts. We keep the number of meetings to a minimum so that engineers can focus on writing high-quality code and delivering cool features.

Who you are

We’re hiring our first AI/ML Engineer to lead the development of our AI agents, including prompting, the RAG and evaluation pipelines, potential fine-tuning. So, you’ll play a key role in shaping the technical direction. We’re seeking someone with a strong understanding of machine learning and NLP fundamentals, capable of tackling complex challenges in agentic workflows and optimizing model performance across the stack.

Requirements

• At least 4 years of experience in the field of Machine Learning, working as a Data Engineer, Data Scientist, Machine Learning Engineer, or in a similar role.
• Bachelor’s degree in Computer Science, Mathematics, or equivalent practical experience;
• Proficiency in Python and common data science libraries (pandas, NumPy, scikit-learn);
• In-depth knowledge of machine learning principles, understanding of LLM architectures, prompt optimization, and fine-tuning strategies;
• Skilled in designing and optimizing RAG pipelines, including embedding generation, sparse and dense retrieval, and hybrid search techniques;
• Familiar with LLM evaluation metrics and tools (BLEU, RAGAS, DeepEval, and other);

• Upper-Intermediate level of English (B2) or above.

   

Highly desireable

• Proven experience building AI-driven workflows using frameworks such as LangGraph, AutoGen, or similar orchestration tools;

• Knowledge of AWS cloud and MLOps.

   

Responsibilities

• Design, implement, and optimize LLM prompts to ensure reliable outputs;
• Assist in developing and maintaining AI evaluation workflows, including designing evaluation guidelines and metrics;
• Help design and develop AI data pipelines: collection, storage, annotation, and model improvement;
• Leverage agent orchestration tools to improve and automate AI workflows;
• Collaborate with the product team to ensure AI capabilities power usable product features.