Jobs Ukraine, Business Analyst

A stable Ukrainian software company (since 2012, delivering CRM/ERP, web & mobile solutions to clients in 35 countries) is looking for an IT Business Analyst.

REQUIREMENTS:

- 1+ years of professional experience in business analysis / related field;

- Understanding of basic requirements documentation techniques (User Story, Acceptance Criteria, Use Case);

- Proficient in English (Upper-Intermediate level or higher);

- Communication skills, empathy, initiative, analytical thinking.

COMPANY OFFERS:

- Employment under a gig-contract (with SSC payments included);

- Flexible working hours (09:00-10:00 to 18:00-19:00) with a lunch break, weekdays only;

- 20 working days of paid vacation per year;

- Paid sick leave;

- Medical insurance;

- Paid gym;

- Payment for courses and trainings;

- Career development and professional growth;

- Paid lunches or parking (choice provided);

- Tea, coffee, water, snacks in the office;

- Office located near «Vasylkivska» metro station with Starlink and uninterrupted power supply;

- Access to a comfortable business center bomb shelter (also the metro is nearby).

Business Analyst (BA)

We are looking for a qualified specialist to join our team!

Requirements:

• Knowledge and practical use of key business analysis tasks, elements, and techniques
• 4+ years of experience as a Business Analyst in IT (preferably in tech projects)
• Familiarity with enterprise business operations and specifics, especially from an IT perspective
• Experience in defining and documenting functional and non-functional requirements in multiple formats:
  • user stories
  • acceptance criteria
  • use cases
  • BPMN/UML diagrams
  • wireframes
• Ability to decompose complex requirements into smaller, clear, and manageable parts for different audiences (technical/business)
• Skills in business architecture frameworks
• Understanding of management principles and project management specifics
• Excellent written and verbal communication and presentation skills
• Readiness to deliver exceptional value to our Clients
• English level — Upper-Intermediate or higher (written and spoken)

We expect you to:

• Have a solid understanding of business and enterprise processes
• Demonstrate critical thinking and problem-solving skills
• Apply deep analytical thinking and root-cause analysis
• Be a strong communicator, able to bring clarity to both customers and development teams
• Take ownership and make timely decisions
• Possess strong presentation and negotiation skills

Experience that will help you succeed:

• Decomposing requirements into epics and user stories
• Hands-on experience with Task Management Tools
• Customer communication experience
• English proficiency at Upper-Intermediate or Advanced level

Nice-to-have skills:

• Experience working as a Project Manager or Scrum Master
• Understanding of the software development process
• Knowledge of Usability and UX principles
• Structured knowledge of any BA standard (IIBA, PMI)

We are looking for a Strategic Product Analyst to de-risk R&D investments by filtering out inefficient technologies and accelerating high-value innovations. You will bridge the gap between engineering and business by analyzing global trends and modeling the ROI of new technical solutions before expensive development begins.
Key Areas of Expertise:

• Techno-Economic Analysis: Calculating ROI, TCO, and production cost-efficiency for complex hardware solutions.
• OSINT & Tech Scouting: Deep-dive research into global patents, scientific papers, and market releases (chips, sensors, composite materials).
• Competitive Intelligence: Gap analysis of technical specifications vs. market leaders.
• Scenario Modeling: Predictive modeling of how design changes (e.g., housing materials or PCBA components) impact manufacturing cycles and final margins.

Key Deliverables & Results:

• Tech Watch Radar: Delivering monthly strategic reports on emerging components and competitor technologies with "Invest/Ignore" recommendations.
• Economic Validation: Conducted feasibility studies for 5+ major R&D projects within 6 months, providing precise CAPEX/OPEX forecasts and break-even points for mass production.
• Comparative Matrixes: Developing comprehensive "Feature vs. Cost" maps against direct competitors to identify and close product gaps.
• Production Forecasting: Calculating the impact of structural design shifts on the assembly timeline and supply chain costs.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills.
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Analyzing sales results (Cross-sell/Up-sell), building metrics and reports, and providing recommendations to optimize team processes.
• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
•  

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — LVIV only!

Required skills:

• 2-3 years of proven experience in business analysis in the software development area;
• Fluent in written and spoken English (strong B2 and higher);
• Experience with both web and mobile development; understanding of platform-specific nuances;
• Strong skills in stakeholder management: expectation setting & relationship building;
• Proven experience in requirements management: 
  - business/product/user/functional/non-functional requirements;
  - elicitation, analysis, documentation, prioritization, traceability;
  - verification, and validation, change management.
• Ability to plan, prioritize, and execute tasks within an Agile environment;
• Ability to break down complex scope into manageable components;
• Deep experience in Confluence and Jira/Trello; good knowledge of Microsoft Excel;
• Excellent visualization capabilities; proficiency in using diagramming/visualization tools (FigJam, Draw.io, etc.).

Would be a plus:

• Experience creating product (e.g., user manuals, guides) and operational documentation (e.g., process descriptions).

Responsibilities:

• Define business/product needs & goals;
• Conduct competitor analysis;
• Elicit business/user/system requirements;
• Document/maintain/prioritize requirements;
• Create WBS and support estimation sessions;
• Create and maintain backlog & releases in Jira;
• Conduct refinements;
• Facilitate collaboration between business and development teams;
• Support quality assurance at every stage of project development;
• Capture, validate and evaluate change requests;
• Validate UX design;
• Conduct UAT;
• Contribute to the development of internal processes.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

N-iX is looking for a highly skilled Senior Business Analyst to join the project aimed at modernizing application infrastructure and technology, developing the solution from scratch. 

Our client is one of the largest banks in Ukraine, with its headquarters in the EU. They specialize in bank services for businesses and individuals in Ukraine and Europe.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders.
• Coordinate collaboration between the customer, development team to ensure clear communication and alignment.
• Develop specifications, user stories, and business process documentation.
• Identify areas for process improvement and provide actionable recommendations.
• Facilitate workshops, meetings, and presentations with stakeholders.
• Support project delivery by monitoring progress and assisting in issue resolution.

Requirements:

• Proven experience as a Business Analyst or similar role.
• Strong understanding of business processes and requirements gathering techniques.
• Experience with tools such as Jira, Confluence, or similar.
• Excellent communication and stakeholder management skills.
• Experience with MS Word, MS Excel, and PowerPoint
• Analytical mindset with problem-solving abilities.
• Knowledge of Agile/Scrum methodologies
• Experience working with extensive amounts of data
• Bachelor’s degree in Business, IT, or related field.

Nice to Have:

• Practical experience in retail card products/services
• Knowledge of BPMN basics, flowchart construction
• Experience in banking/payment services/bank cards or insurance domain
• Basic understanding of SQL or data analysis tools.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Client

Our client is a global value-based asset management firm headquartered in the US. The client serves individual and institutional investors through five no-load mutual funds and eleven separate account strategies.

Position overview

We are seeking a Senior Business Analyst to support an enhancement project focused on improving a critical analytics application. The application integrates data from multiple sources, processes insights through Power BI, and delivers them via Azure Data Factory. The upcoming work will emphasize incorporating historical data capabilities to strengthen analytical insights and provide more comprehensive reporting.

Responsibilities
 

• Analyze, document, and manage requirements through the full project lifecycle
• Write user stories and user acceptance specifications
• Take an active part in daily communications with stakeholders and other team representatives
• Collecting business requirements to formulate the problems to solve
• Creating detailed requirements for the development team to implement
• Collecting and analyzing data from various sources to form requirements
   

Requirements
 

• 4+ years of experience working as a business analyst
• Strong knowledge of business analysis and requirements management
• Leverage understanding of asset classes (equities, fixed income, alternatives), investment strategies, and wealth management operations to provide informed analysis and recommendations.
• Skills in analyzing and documenting requirements, requirements management, and modeling
• Skills in managing requirements throughout the project, knowledge of the main models of the project's life cycle
• Ability to skillfully convert vague and unstructured information into distinct requirements
• Experience in supporting sales during the RFI/RFP stage and discovery phase
• Good spoken English

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists. 

We are looking for a Business Analyst to join the Web team at Ajax Systems.

This role sits at the intersection of business and product, and is ideal for a structured thinker who enjoys turning complex requirements into clear, actionable solutions.

As a Business Analyst, you will work closely with product managers, designers, developers, marketers, and stakeholders across the company. Your mission is to deeply understand business needs, translate them into well-defined requirements, and ensure that the Ajax website and related web products evolve in a way that delivers measurable business value.

You will play a key role in shaping how requirements are gathered, documented, validated, and delivered. From improving existing website functionality to launching new web features and integrations, your work will directly impact how millions of users interact with Ajax website worldwide.

Qualifications

• Experience as a Business Analyst, Product Analyst, or similar role in digital or tech projects.
• Strong ability to structure information and work with complex systems and requirements.
• Ability to work with multiple stakeholders and align different perspectives.
• Experience with web products, CMS, e-commerce is a plus.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• High attention to detail and ownership mindset.

Preferred Skills

• Good knowledge of Atlassian stack (Jira, Confluence) and Figma/Sketch/Balsamiq (or similar).
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, customer support, marketing.
• Pre-sale experience.
• Experience in Web related features/products will be a plus.

Key Responsibilities

• Gathering, analysing, and documenting business and functional requirements for web products / pages.
• Participating in research involving end-users, partners and internal teams by conducting interviews and analyzing feedback and business requests.
• Translating business needs into clear specifications: user stories, use cases, flows, and acceptance criteria.
• Creating TORs for web-pages and web tools, ensuring up-to-date technical documentation throughout the project.
• Collaborating with product managers to define scope, priorities, and success metrics.
• Working closely with UX/UI designers to ensure requirements are correctly reflected in user flows and interfaces.
• Supporting development teams during implementation by clarifying requirements and managing changes.
• Conducting presentations, demos, coordination meetings, and presenting completed work to the customer.
• Participating in backlog grooming, sprint planning, and reviews.
• Validating implemented features against requirements and business goals.
• Analysing website performance, user behaviour, and conversion funnels to identify improvement opportunities.
• Supporting launches of new features and improvements, including post-launch analysis.
• Aid in testing of a product.

We offer

• Awesome team of like-minded people.
• Clear and well-arranged task management system (JIRA).
• Freedom to choose an approach to your tasks.
• Zero-bullshit culture.
• Corporate MacBook and Ajax security system for your home.

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner with extensive experience in data-driven projects of varying complexity, ideally with a strong background in Data Warehouse (DWH) development and BI reporting to join an internal company project.

In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.
 

Responsibilities:

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, QA engineers, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying real needs
• Develop and maintain BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI, Tableau
• Create report prototypes and analytical visualizations independently when needed
• Contribute to the automation, standardization, and optimization of reporting processes
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions
   

Requirements:

• 4–5 years of professional experience as a Business Analyst
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English
   

Will be a plus:

• Experience on data-intensive projects involving BI solutions, reporting, and data platform development
• Experience participating in the development of a Data Warehouse/SSA layer
• Experience building BI prototypes or POCs independently before involving developers
• Confident SQL skills
• Solid understanding of data modeling principles
   

Personal profile:

• A proactive mindset and the ability to dive deep into complex business problems
• Proven problem-solving and conflict resolution skills
• Strong results-oriented mindset
• Excellent communication skills, both written and verbal

This role has a strong emphasis on system analysis, including work with system requirements, integrations, APIs, and data flows, as well as close collaboration with engineering teams.

Technical skills needed:

• 4+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Experience of working with Restful APIs (writing requirements, API usage);
• Experience in Microservices architecture;
• Experience of working with Agile methodologies (Scrum, Kanban);
• Solid knowledge in DB and SQL;
• Knowledge of UML, BPMN;
• Understanding of key UX/UI practices and processes;
• Understanding of software development lifecycle;
• Understanding of architecture of WEB-based application;
• English Upper-Intermediate or higher.

Soft Skills:

• Excellent communication and presentation skills;
• Proactiveness;
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
• Good time-management skills, ability to handle multitasking activities.

As a plus

• Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
• Experience in enterprise software development or finance domain;
• Experience in delivery of desktop and web-applications;
• Experience of successful system integration project.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers);
• Preparing UAT scenarios, validation cases;
• User Acceptance Testing;
• Demo for internal stakeholders;
• Creating documentation (user guides, technical guides, presentations).
   

Project Description:

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations.

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area.


 

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.

We are looking for a skilled Product Business Analyst willing to apply his current knowledge and skills and is inspired to discover new technologies and become a part of cross-functional team. 

If you have desire to take part in creating of mostly mobile apps and share own approaches with team-mates, then join our friendly team that consists of: Business Systems Analyst, Technical Delivery Manager, Application Architect, Developers (Backend, Frontend and Xamarin/ Flutter), QA Engineers and Designers. 

Requirements 

• Lead discovery sessions, stakeholder interviews, and workshops to define business objectives and success criteria. 
• Identify business processes, document AS-IS and TO-BE flows, and highlight gaps or inefficiencies. 
• Translate business needs into structured documentation: BRDs, PRDs, user stories, acceptance criteria, functional and non-functional requirements. 
• Model system behavior, define integrations, data flows, user roles, permissions, and edge cases. 
• Validate feasibility with tech teams and ensure alignment between business expectations and technical constraints. 
• Support backlog structuring, prioritization, and scope definition together with delivery and engineering leads. 
• Actively participate in pre-sale by analyzing client problems, shaping solution approaches, estimating scope complexity, and contributing to proposals. 
• Manage requirement changes, assess impact, and communicate trade-offs clearly. 
• Identify risks early and proactively propose mitigation strategies. 

Direct the product experience 

• Build end-to-end product vision, defining user journeys, interaction logic, and experience principles. 
• Structure information architecture and ensure logical navigation and system consistency. 
• Align business rules with user experience so that flows are intuitive but technically realistic. 
• Guide designers with clear functional context and support them with decision-making when needed. 
• Be able to step in with solution concepts during client discussions. 

Core Responsibilities

• Lead discovery sessions and stakeholder workshops to define business goals and success criteria. 
• Analyze and document business processes, AS-IS / TO-BE flows, and requirements. 
• Translate business needs into clear documentation (user stories, acceptance criteria, functional and non-functional requirements). 
• Collaborate with engineering and delivery teams to ensure feasibility and scope alignment. 
• Support backlog structuring, prioritization, and change management. 
• Participate in pre-sales activities, including solution shaping and scope estimation. 
• Contribute to product and UX vision by defining user journeys and supporting design decisions. 

What we offer 

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes 
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

Responsibilities:

• Analyze and document current business processes (AS IS) and design target processes (TO BE).
• Identify opportunities to optimize processes and automate with a strong focus on business value.
• Gather, structure, and document functional and non-functional requirements.
• Prepare and maintain technical documentation (BRD, SRS, User Stories, Acceptance Criteria).
• Support the development lifecycle by collaborating closely with developers and QA during implementation.
• Analyze and re-engineer existing business processes, including decision-making workflows.
• Contribute to product discovery, solution design, and delivery.

Requirements:

• 1+ year of experience as a Business Analyst or Business Process Analyst (mandatory).
• Hands-on experience in software development or automated testing (mandatory).
• Strong understanding of the Software Development Life Cycle (SDLC).
• Proven experience in requirements elicitation and documentation.
• Solid knowledge of BPMN 2.0 and UML.
• Understanding of APIs and web services; experience working with integrations.
• Experience in business process re-engineering and optimization.

Will Be a Plus

• Experience with CRM, ERP, financial systems, or enterprise platforms.
• Experience working in Agile teams (Scrum/Kanban).
• Strong stakeholder communication and facilitation skills.

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

About the client:

Our client, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services.

About Project: We are developing an API Engine for B2B SaaS platform that enables VAT compliance across multiple jurisdictions, ERP systems, and external tax authority APIs. The role focuses on transitioning complex system logic into a modern, integration-driven architecture while maintaining interoperability with existing core systems.

Responsibilities: 

• Collaborate with Product, Engineering, and Architecture to elicit functional and non-functional requirements for the API Engine, identify implicit assumptions, edge cases, and dependencies
• Translate high-level concepts into: epics, features, and well-structured user stories with clear acceptance criteria (functional + non-functional)
• Define requirements for public and partner-facing APIs, ERP system integrations (API-only, hybrid, file-based where relevant), external tax authority APIs with differing schemas, SLAs, and behaviors
• Capture data contracts and payload expectations, error handling, retries, idempotency, versioning, authentication and authorization flows
• Work closely with engineering to ensure requirements explicitly cover: security (API keys, secrets, access control, auditability), performance and scalability, observability (logging, traceability, error visibility), compliance and regulatory constraints, backward compatibility and migration from legacy systems
• Help define requirements that allow coexistence with a legacy platform until the latter's sunset and gradual migration paths for customers and integrations
• Act as a bridge between product intent, engineering reality, external integration expectations

Requirements

• Minimum 5  years of commercial experience as a Business Analyst.
• Proven track record working on API-first products and integration-heavy B2B SaaS platforms.
• Experience managing requirements for complex ecosystems, including ERP integrations and hybrid platform coexistence.
• Deep understanding of Agile delivery, with a focus on creating "shippable" value and reducing ambiguity.
• Exceptional ability to translate technical complexity for stakeholders and collaborate effectively with architects and developers.
• Upper-Intermediate to Advanced English (written and verbal).

Nice to Have

• Prior work in regulated domains (finance, tax, payments, compliance)
• Familiarity with ERP ecosystems (e.g. SAP, Oracle, NetSuite, Dynamics) and government or authority APIs
• Experience with event-driven or asynchronous integrations and multi-tenant SaaS platforms
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers