Jobs Poland, Customer/Technical Support
18
Customer Support Engineer (L1)
$$
ARRISE
Verified Employer
Responds Quickly
Full Remote
Β·
Poland
Β·
Product
Β·
1 year of experience
Β·
English - C1
About us:
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the worldβs biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada,...
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10 views
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0 applications
Β·
1h
Merchant Operations Manager (Payments Manager)
$$$
Wartraf
Countries of Europe or Ukraine
Β·
Product
Β·
3 years of experience
Β·
English - B1
About the Role
We are hiring a Senior Merchant Operations Manager to build and own the payments infrastructure for our web-to-web subscription funnels.
This is a hands-on payments role, requiring deep experience with subscription billing, merchant operations, and payment infrastructure.
If you have primarily customer support or general operations experience without payments, this role is NOT a match.
Key Requirements
Strong hands-on experience in payments, merchant operations, or billing...
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79 views
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10 applications
Β·
2d
Merchant Operations Manager
$$
Wartraf
Countries of Europe or Ukraine
Β·
Product
Β·
3 years of experience
Β·
English - B1
Description
We are hiring a Senior Merchant Operations Manager (Payments Manager) to build and own the payments operations infrastructure behind our web-to-web subscription funnels. This person will set up and scale merchant and PSP operations, billing processes, routing and cascading readiness, payment recovery flows, user payment notifications, and payment support operations. The ideal candidate has deep experience in mobile/web/web-to-web subscription businesses and hands-on knowledge of Stripe, PayPal,...
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116 views
Β·
16 applications
Β·
6d
Tech Support for a navigation system - Navigational App
$$
Synergetica
Top Employer
Responds Quickly
Office Work
Β·
Poland
Β·
1 year of experience
Β·
English - C1
The Beta Team is responsible for leading and developing a diverse and knowledgeable beta community to test and provide quality feedback on products, features, and back-end functionality. The beta community includes thousands of strong and passionate volunteers from all over the world and we are working with them on a daily basis to improve our products.
Requirements:
Upper-Intermediate/Advanced level of English
1+ year in L2 Technical Support or 1+ year in manual QA
Familiarity with bug tracking...
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33 views
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2 applications
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6d
Senior Zendesk AI, Automation and Execution Lead
$$$$
N-iX
Verified Employer
Part-time
Β·
Full Remote
Β·
Czechia, Spain, Poland, Portugal, Romania
Β·
4 years of experience
Β·
English - B2
Cleverbridge seeks a senior, hands-on Zendesk expert to accelerate execution of H1 2026 CXM roadmap initiatives. The focus is on implementing AI capabilities, expanding automation, increasing selfβservice deflection, reducing manual workload, and driving measurable improvement in cost-to-contact metrics.
The primary focus will be on strategic roadmap initiatives and execution acceleration.
Responsibilities
The contractor will rapidly ramp up on the existing Cleverbridge Zendesk environment, including...
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57 views
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1 application
Β·
10d
IT Support Specialist (with German)
$$$$
N-iX
Verified Employer
Full Remote
Β·
Poland, Romania, Spain, Portugal
Β·
3 years of experience
Β·
English - B2
About the Client
Our client provides comprehensive operational support and a wide range of expert services to leading insurers, brokers, fleet operators, and automotive manufacturers worldwide.
With more than 3,300 employees across ten countries, the company delivers high-quality solutions at scale for over 1,200 clients. Our client helps the global insurance market handle millions of claims every year in the most efficient and cost-effective way.
The company is currently undergoing an exciting...
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41 views
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1 application
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10d
Sales Support Specialist (Salesforce)
$$$
Trinetix
Verified Employer
Full Remote
Β·
Bulgaria, Poland, Romania, Ukraine
Β·
3 years of experience
Β·
English - B2
Trinetix is looking for a skilled Sales Support Specialist (Administrator).
Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the worldβs most reliable Internet backbones. Backed by Polhem Infra, the company delivers high-performance network infrastructure across 129 countries, supporting more than 2,900 customers worldwide.
At Trinetix, our business unit partners with leading global organizations to empower sales teams and enhance...
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110 views
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15 applications
Β·
17d
CRM Executive - relocation to Poland
$$
Medier
Top Employer
Responds Quickly
Office Work
Β·
Poland
Β·
Product
Β·
1 year of experience
Β·
English - B1
Medier is looking for a detail-oriented and proactive specialist to join our CRM team. It's the perfect position to start your CRM career.
Location: Poland (Relocation supported)
Responsibilities:
Technical setup and execution of CRM campaigns within internal systems.
Working with Google Docs and Sheets to organize and track project data.
Carefully review all task details and components before execution to ensure accuracy.
Identifying errors, inconsistencies, and collaborating with managers to...
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47 views
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7 applications
Β·
19d
Customer Support Agent
$$
NextChallenge
Responds Quickly
Full Remote
Β·
Poland, Ukraine
Β·
Product
Β·
1 year of experience
Β·
English - B2
We are hiring a Customer Support Agent to provide high-quality client service for online products.
Role Overview:
We are looking for a Customer Support Agent for a fully remote role, acting as the main point of contact for customers and collaborating with internal teams to resolve issues.
Key Responsibilities:
Act as the main point of contact for customers actively using the product;
Respond to customer inquiries in a timely and professional manner;
Provide customer support via email and chat;
Gain a...
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128 views
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14 applications
Β·
20d
Junior/Middle Technical Support Engineer (Automotive)
$$$$
Sigma Software
Top Employer
Office Work
Β·
Poland
Β·
1 year of experience
Β·
English - B2
We at Sigma Software are looking for a Junior/Middle Technical Support Specialist to join our expanding team. This role offers the chance to work in close collaboration with a Swedish engineering and development center, supporting innovative connectivity services for future vehicles.
Join us and be part of a company that delivers high-quality solutions to global leaders while fostering innovation and excellence.
Customer
You will have anβ―opportunity toβ―work with a worldwide leader in the Automotive...
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53 views
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1 application
Β·
28d
Head of Support
$$$
Rivni
Office Work
Β·
Poland
Β·
3 years of experience
Β·
English - B2
ΠΎΡΡΡ ΠΠ°ΡΡΠ°Π²Π°
Π¨ΡΠΊΠ°ΡΠΌΠΎ Head of Support Ρ crypto exchange ΠΏΡΠΎΡΠΊΡ
Π¨ΡΠΊΠ°ΡΠΌΠΎ ΡΠΈΠ»ΡΠ½ΠΎΠ³ΠΎ ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅ΡΠ° ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ, ΡΠΊΠΈΠΉ Π·ΠΌΠΎΠΆΠ΅ Π²Π·ΡΡΠΈ ΠΏΡΠ΄ ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ ΠΎΠΏΠ΅ΡΠ°ΡΡΠΉΠ½Ρ Π΄ΡΡΠ»ΡΠ½ΡΡΡΡ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ, Π½Π°Π²Π΅ΡΡΠΈ ΠΏΠΎΡΡΠ΄ΠΎΠΊ Ρ ΠΏΡΠΎΡΠ΅ΡΠ°Ρ
ΡΠ° Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΠΈΡΠΈ ΡΡΠ°Π±ΡΠ»ΡΠ½Ρ ΡΠΎΠ±ΠΎΡΡ ΡΠ°ΠΏΠΏΠΎΡΡΡ.
ΠΡΠΎΡΠ΅ΡΠΈ Π²ΠΆΠ΅ Π²ΠΈΠ±ΡΠ΄ΠΎΠ²Π°Π½Ρ β ΠΏΠΎΡΡΡΠ±Π½Π° Π»ΡΠ΄ΠΈΠ½Π°, ΡΠΊΠ° ΠΏΡΠ΄ΡΠΈΠ»ΠΈΡΡ Π΄ΠΈΡΡΠΈΠΏΠ»ΡΠ½Ρ, ΡΠΊΡΡΡΡ ΡΠ° ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ.
ΠΠΎΠ½Π° Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π°Π»ΡΠ½ΠΎΡΡΡ:
ΠΊΠ΅ΡΡΠ²Π°Π½Π½Ρ ΠΊΠΎΠΌΠ°Π½Π΄ΠΎΡ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ (7 Π»ΡΠ΄Π΅ΠΉ): ΡΠΎΠ·ΠΏΠΎΠ΄ΡΠ» Π·Π°Π΄Π°Ρ, ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ Π½Π°Π²Π°Π½ΡΠ°ΠΆΠ΅Π½Π½Ρ Ρ ΡΠ΅Π·ΡΠ»ΡΡΠ°ΡΡΠ²
ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ ΡΠΊΠΎΡΡΡ ΡΠ΅ΡΠ²ΡΡΡ ΡΠ° Π΄ΠΎΡΡΠΈΠΌΠ°Π½Π½Ρ SLA
ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΡΡ Π·...
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31 views
Β·
1 application
Β·
1d
Head of Support
$$$
Vibero CRM
Office Work
Β·
Poland
Β·
Product
Β·
2 years of experience
Β·
English - B1
ΠΠΈ ΡΡΠΊΠ°ΡΠΌΠΎ ΡΠΈΠ»ΡΠ½ΠΎΠ³ΠΎ Head of Support Π΄Π»Ρ ΠΊΡΠΈΠΏΡΠΎΠΎΠ±ΠΌΡΠ½Π½ΠΎΠ³ΠΎ ΠΏΡΠΎΡΠΊΡΡ.
ΠΡΠΎΡΠ΅ΡΠΈ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ Π²ΠΆΠ΅ Π²ΠΈΠ±ΡΠ΄ΡΠ²Π°Π½Ρ β ΠΎΡΠ½ΠΎΠ²Π½Π΅ Π·Π°Π²Π΄Π°Π½Π½Ρ ΠΏΠΎΠ»ΡΠ³Π°Ρ Π² ΡΠΎΠΌΡ, ΡΠΎΠ± Π²Π·ΡΡΠΈ ΠΏΡΠ΄ ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ ΠΎΠΏΠ΅ΡΠ°ΡΡΠΉΠ½Ρ Π΄ΡΡΠ»ΡΠ½ΡΡΡΡ, Π½Π°Π²Π΅ΡΡΠΈ Π΄ΠΈΡΡΠΈΠΏΠ»ΡΠ½Ρ ΡΠ° Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΠΈΡΠΈ ΡΡΠ°Π±ΡΠ»ΡΠ½Ρ ΡΠΎΠ±ΠΎΡΡ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ.
ΠΠ±ΠΎΠ²βΡΠ·ΠΊΠΈ:
Π£ΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ ΠΊΠΎΠΌΠ°Π½Π΄ΠΎΡ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ (7 ΠΎΡΡΠ±)
ΠΠΎΠ½ΡΡΠΎΠ»Ρ ΡΠΊΠΎΡΡΡ ΡΠΎΠ±ΠΎΡΠΈ ΡΠ° Π΄ΠΎΡΡΠΈΠΌΠ°Π½Π½Ρ SLA
Π ΠΎΠ±ΠΎΡΠ° Π· ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΠ°ΠΌΠΈ ΡΠ° ΠΌΠ΅ΡΡΠ°Π½ΡΠ°ΠΌΠΈ
Π ΠΎΠ·Π±ΡΡ ΡΠ° Π΅ΡΠΊΠ°Π»Π°ΡΡΡ ΡΠΊΠ»Π°Π΄Π½ΠΈΡ
ΠΊΠ΅ΠΉΡΡΠ² (ΠΎΡΠΎΠ±Π»ΠΈΠ²ΠΎ ΠΏΠΎΠ²βΡΠ·Π°Π½ΠΈΡ
ΡΠ· ΡΡΠ°Π½Π·Π°ΠΊΡΡΡΠΌΠΈ)
ΠΠ·Π°ΡΠΌΠΎΠ΄ΡΡ Π· ΡΡΠ½Π°Π½ΡΠΎΠ²ΠΈΠΌ ΡΠ° ΠΊΠΎΠΌΠΏΠ»Π°ΡΠ½Ρ-Π²ΡΠ΄Π΄ΡΠ»Π°ΠΌΠΈ
ΠΠΎΠ½ΡΡΠΎΠ»Ρ ΠΎΠ±ΡΠΎΠ±ΠΊΠΈ...
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30 views
Β·
2 applications
Β·
1d
Head of Support (Crypto Exchange)
$$$
Rivni
Office Work
Β·
Poland
Β·
2 years of experience
Β·
English - B2
Π¨ΡΠΊΠ°ΡΠΌΠΎ ΡΠΈΠ»ΡΠ½ΠΎΠ³ΠΎ Head of Support Π΄Π»Ρ crypto exchange-ΠΏΡΠΎΡΠΊΡΡ.
ΠΡΠΎΡΠ΅ΡΠΈ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ Π²ΠΆΠ΅ Π²ΠΈΠ±ΡΠ΄ΡΠ²Π°Π½Ρ β ΠΎΡΠ½ΠΎΠ²Π½Π° Π·Π°Π΄Π°ΡΠ° ΠΏΠΎΠ»ΡΠ³Π°Ρ Π² ΡΠΎΠΌΡ, ΡΠΎΠ± Π²Π·ΡΡΠΈ ΠΏΡΠ΄ ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ ΠΎΠΏΠ΅ΡΠ°ΡΡΠΉΠ½Ρ Π΄ΡΡΠ»ΡΠ½ΡΡΡΡ, Π½Π°Π²Π΅ΡΡΠΈ Π΄ΠΈΡΡΠΈΠΏΠ»ΡΠ½Ρ ΡΠ° Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΠΈΡΠΈ ΡΡΠ°Π±ΡΠ»ΡΠ½Ρ ΡΠΎΠ±ΠΎΡΡ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ.
ΠΡΡΡ ΠΠ°ΡΡΠ°Π²Π°, ΠΏΠ½-ΠΏΡ 10-19
ΠΠΎΠ½Π° Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π°Π»ΡΠ½ΠΎΡΡΡ:
Π£ΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ ΠΊΠΎΠΌΠ°Π½Π΄ΠΎΡ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ (7 ΠΎΡΡΠ±)
ΠΠΎΠ½ΡΡΠΎΠ»Ρ ΡΠΊΠΎΡΡΡ ΡΠΎΠ±ΠΎΡΠΈ ΡΠ° Π΄ΠΎΡΡΠΈΠΌΠ°Π½Π½Ρ SLA
Π ΠΎΠ±ΠΎΡΠ° Π· ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΠ°ΠΌΠΈ ΡΠ° ΠΌΠ΅ΡΡΠ°Π½ΡΠ°ΠΌΠΈ
Π ΠΎΠ·Π±ΡΡ Ρ Π΅ΡΠΊΠ°Π»Π°ΡΡΡ ΡΠΊΠ»Π°Π΄Π½ΠΈΡ
ΠΊΠ΅ΠΉΡΡΠ² (ΠΎΡΠΎΠ±Π»ΠΈΠ²ΠΎ ΠΏΠΎ ΡΡΠ°Π½Π·Π°ΠΊΡΡΡΡ
)
ΠΠ·Π°ΡΠΌΠΎΠ΄ΡΡ Π· ΡΡΠ½Π°Π½ΡΠΎΠ²ΠΈΠΌ ΡΠ°...
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34 views
Β·
5 applications
Β·
1d
Support L2
$$
bill_line
Responds Quickly
Office Work
Β·
Kazakhstan, Poland, Ukraine
(Kyiv)
Β·
Product
Β·
2 years of experience
Β·
English - A2
ΠΠΈ bill_line - fintech-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ, ΡΠΎ Π½Π°ΡΠΎΠ΄ΠΆΠ΅Π½Π° Π² Π£ΠΊΡΠ°ΡΠ½Ρ, Π°Π»Π΅ ΠΏΡΠ΄ΠΊΠΎΡΡΡ ΡΠ²ΡΡ ΠΏΠ»Π°ΡΠ΅ΠΆΡΠ² Ρ Π²ΡΡΠΎΠΌΡ ΡΠ²ΡΡΡ.
ΠΠ°Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΠΉ ΠΏΡΠΎΠ΄ΡΠΊΡ - ΠΏΠ»Π°ΡΡΠΆΠ½Π΅ ΡΡΡΠ΅Π½Π½Ρ Π΄Π»Ρ Π±ΡΠ΄Ρ-ΡΠΊΠΎΠ³ΠΎ ΠΎΠ½Π»Π°ΠΉΠ½ Π±ΡΠ·Π½Π΅ΡΡ, Ρ ΠΌΠΈ ΡΠΎΠ±ΠΈΠΌΠΎ ΠΉΠΎΠ³ΠΎ ΠΊΡΠ°ΡΠΈΠΌ ΠΊΠΎΠΆΠ½ΠΎΠ³ΠΎ Π΄Π½Ρ. ΠΠ»ΡΡΠ½ΡΠΎΠΌ bill_line Ρ Π±ΡΠ΄Ρ-ΡΠΊΠΈΠΉ Π±ΡΠ·Π½Π΅Ρ, ΡΠΊΠΈΠΉ ΠΏΠΎΡΡΠ΅Π±ΡΡ ΠΏΠ»Π°ΡΡΠΆΠ½ΠΎΠ³ΠΎ ΡΡΡΠ΅Π½Π½Ρ: Π²ΡΠ΄ Π½Π΅Π²Π΅Π»ΠΈΠΊΠΎΠ³ΠΎ ΡΠ½ΡΠ΅ΡΠ½Π΅Ρ-ΠΌΠ°Π³Π°Π·ΠΈΠ½Ρ Π΄ΠΎ Π±Π°Π½ΠΊΡΠ², ΡΡΡΠ°Ρ
ΠΎΠ²ΠΈΡ
ΠΊΠΎΠΌΠΏΠ°Π½ΡΠΉ ΡΠΈ Π±Π»Π°Π³ΠΎΠ΄ΡΠΉΠ½ΠΈΡ
ΠΎΡΠ³Π°Π½ΡΠ·Π°ΡΡΠΉ.
Π§ΠΎΠΌΡ ΠΌΠΈ?
bill_line - ΡΠ΅ Β«ΡΠ²Π΅ΠΉΡΠ°ΡΡΡΠΊΠΈΠΉ Π½ΡΠΆΒ» Ρ ΡΠ²ΡΡΡ ΡΡΠ½ΡΠ΅Ρ
Ρ Π΄Π»Ρ Π±ΡΠ΄Ρ-ΡΠΊΠΎΠ³ΠΎ ΠΊΠ»ΡΡΠ½ΡΠ°, ΡΠΊΠΎΠΌΡ Π½Π΅ΠΎΠ±Ρ
ΡΠ΄Π½ΠΎ ΠΏΡΠΈΠΉΠΌΠ°ΡΠΈ ΠΏΠ»Π°ΡΠ΅ΠΆΡ Ρ Π²ΡΡΠΎΠΌΡ ΡΠ²ΡΡΡ. Π¦Π΅...
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37 views
Β·
3 applications
Β·
2d
Customer Support Manager (L1 / Customer Care)
$
HostZealot Hosting
Top Employer
Hybrid Remote
Β·
Worldwide
Β·
Product
Β·
1 year of experience
Β·
English - B1
HostZealot β ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΠΉ ΠΏΡΠΎΠ²Π°ΠΉΠ΄Π΅Ρ Ρ
ΠΎΡΡΠΈΠ½Π³-ΡΡΡΠ΅Π½Ρ (VPS, dedicated servers, colocation), ΡΠΎ ΠΎΠ±ΡΠ»ΡΠ³ΠΎΠ²ΡΡ ΠΊΠ»ΡΡΠ½ΡΡΠ² ΠΏΠΎ Π²ΡΡΠΎΠΌΡ ΡΠ²ΡΡΡ.
ΠΠΈ ΡΡΠΊΠ°ΡΠΌΠΎ Customer Support Manager (L1), ΡΠΊΠΈΠΉ ΡΡΠ°Π½Π΅ ΠΏΠ΅ΡΡΠΎΡ ΡΠΎΡΠΊΠΎΡ ΠΊΠΎΠ½ΡΠ°ΠΊΡΡ Π΄Π»Ρ ΠΊΠ»ΡΡΠ½ΡΡΠ² Ρ Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π°ΡΠΈΠΌΠ΅ Π·Π° ΡΠΊΡΡΠ½ΠΈΠΉ ΡΠ΅ΡΠ²ΡΡ, ΠΎΠ±ΡΠΎΠ±ΠΊΡ Π·Π°ΠΏΠΈΡΡΠ² ΡΠΎΠ΄ΠΎ ΠΏΠΎΡΠ»ΡΠ³ ΡΠ° ΡΡΠΏΡΠΎΠ²ΡΠ΄ ΠΊΠ»ΡΡΠ½ΡΡΠ².
ΠΡΠ½ΠΎΠ²Π½Ρ ΠΎΠ±ΠΎΠ²βΡΠ·ΠΊΠΈ:
ΠΠ±ΡΠΎΠ±ΠΊΠ° Π·Π²Π΅ΡΠ½Π΅Π½Ρ ΠΊΠ»ΡΡΠ½ΡΡΠ² (tickets, chat, email)
ΠΠΎΠΏΠΎΠΌΠΎΠ³Π° Π· Π°ΠΊΡΠΈΠ²Π°ΡΡΡΡ ΠΏΠΎΡΠ»ΡΠ³ Ρ Π²ΠΈΡΡΠ°Π²Π»Π΅Π½Π½ΡΠΌ ΡΠ°Ρ
ΡΠ½ΠΊΡΠ²
ΠΠΎΠ½ΡΡΠ»ΡΡΡΠ²Π°Π½Π½Ρ ΡΠΎΠ΄ΠΎ ΠΏΡΠΎΠ΄ΡΠΊΡΡΠ² Ρ Π΄ΡΡΡΠΈΡ
ΡΠ΅ΡΠ²ΡΡΡΠ²
ΠΠΎΠ½ΡΡΠΎΠ»Ρ ΠΎΠΏΠ»Π°Ρ, ΠΏΡΠΎΠ΄ΠΎΠ²ΠΆΠ΅Π½Ρ ΡΠ° Π±Π°Π·ΠΎΠ²ΠΈΡ
...
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57 views
Β·
7 applications
Β·
13d
- 1
- 2