GR8_TECH

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
 

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:
 

This role exists to ensure our growth is backed by rock-solid financial integrity. You’ll help us scale our global B2B operations by owning the accuracy, completeness, and transparency of revenue recognition across multiple products and jurisdictions.
 

What you’ll drive:
 

Revenue Recognition & Reporting

• Perform monthly revenue recognition for all B2B products (Sportsbook, Casino, Platform fees, Managed Services).
• Ensure correct application of IFRS 15 principles for complex contracts, variable consideration, and multi‑element arrangements.
• Reconcile revenue data across internal systems, data warehouses, client reports, and accounting software.
• Prepare monthly Revenue Packs and variance explanations for FP&A and senior management.

Billing & Contract Compliance

• Review commercial contracts to validate billing logic, pricing models, and revenue triggers.
• Generate and validate B2B client invoices (fixed fees, revenue share, minimum guarantees, and overages).
• Monitor amendments and new product launches to ensure immediate and accurate financial treatment.

Data Integrity & Collaboration

• Work closely with Product, Data, Commercial, and Finance Ops teams to ensure revenue‑related data flows are correct and complete.
• Participate in testing and validation of new features impacting revenue (new markets, new products, pricing changes).
• Support automation initiatives to improve reconciliation, reporting, and billing accuracy.

Audit & Controls

• Maintain strong internal controls over revenue processes.
• Support internal and external audits with revenue‑related documentation.
• Ensure compliance with accounting standards and internal policies.
   

What makes you a GR8 fit:

• 1–3 years of experience in Revenue Accounting, Audit, or Finance (preferably in Tech, SaaS, Telecom, or iGaming).
• Strong understanding of IFRS 15 and revenue recognition principles.
• Proficiency in Excel/Google Sheets; experience with BI tools and ERP systems is a plus.
• Experience working with large datasets and reconciling multiple data sources.
• Ability to read and interpret commercial contracts.
• English - Upper-Intermediate (B2) or higher.
• Proficiency in Ukrainian or Russian.
• High attention to detail and strong analytical thinking.
• Ownership mindset - you ensure numbers are correct end‑to‑end.
• Ability to communicate complex financial topics clearly to non‑finance teams.
• Comfortable working in a fast‑paced, high‑growth environment.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.
 

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
 

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:
 

This role exists to bridge the gap between ambitious business goals and high-performance engineering reality. You’ll help us scale our technical ecosystem by taking full ownership of architectural blueprints, governance standards, and the long-term stability of our distributed systems.
 

What you’ll drive:
 

Strategy & Architecture Design

• Define and evangelize technology principles that balance short-term delivery with long-term system vitality.
• Architect distributed systems using Domain-Driven Design (DDD), CQRS, and Event-Driven Architecture (EDA).
• Select and validate the right tools—from Kafka streams to NoSQL stores—to solve specific scale bottlenecks.

Resilience & Governance

• Design for failure by implementing patterns like Circuit Breaker, Bulkhead, and advanced Rate-limiting.
• Establish governance frameworks that unblock developers rather than slowing them down with bureaucracy.
• Optimize data strategies, including sharding, replication, and performance tuning for SQL/NoSQL databases under heavy load.

Delivery & Cloud Evolution

• Build scalable infrastructure using Kubernetes, Docker, and Infrastructure as Code (Terraform/Ansible).
• Modernize CI/CD pipelines to ensure automated, secure, and rapid deployments.
• Drive FinOps initiatives to ensure our cloud architecture is as cost-efficient as it is performant.

Technical Leadership

• Unblock engineering teams by breaking down complex problems into clear, documented architectural blueprints.
• Lead architecture reviews and mentor senior engineers to foster a culture of technical excellence.
   

What makes you a GR8 fit:
 

Must-have

• 5+ years in senior/lead engineering roles with a proven track record in Microservices, EDA, and DDD.
• Deep understanding of CAP theorem, ACID properties, and implementing fault-tolerance patterns.
• Hands-on mastery of AWS or Azure, including Kubernetes, Docker, and Terraform (IaC).
• Expert-level SQL/NoSQL knowledge, including database sharding, replication, and query optimization.
• Proficiency in Kafka (architecture, stream processing, and optimization for reliability).
• Master’s degree in Computer Science or a related technical field.
   

Nice-to-have

• Understanding of IAM, PKI, and building secure VPC/Hybrid cloud environments.
• Experience with GitLab CI/GitHub Actions and optimizing cloud infrastructure costs.
• Designing monitoring strategies using APM tools and logging frameworks for full system visibility.
• Proven ability to migrate monoliths to cloud-native architectures without downtime.
• Experience in technical mentoring, code reviews, and driving engineering excellence across teams.
   

Why you’ll love working here: 
 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Why this role exists:

This role exists to define and drive the overall product vision, strategy, and performance of the payment product portfolio. You’ll lead product direction, teams, and decision-making to ensure alignment with company strategy, financial goals, and customer needs.

What you’ll drive:

Product vision & strategy

• Set the product vision and overall product strategy in collaboration with executive leadership.
• Ensure alignment between product strategy, company goals, and long-term vision.
• Define development direction for major products and the company overall.
• Plan product development horizons for 12–24 months.

Product portfolio & lifecycle ownership

• Oversee the full product lifecycle from ideation to launch and retirement.
• Create and launch new major products, including cross-functional initiatives involving multiple departments.
• Optimize product portfolio performance and return on investment.
• Identify and mitigate risks related to product development and market changes.

Market, customers & positioning

• Conduct market and competitive analysis to identify trends, customer needs, and opportunities.
• Define and communicate product positioning and differentiation.
• Act as a customer advocate and incorporate customer feedback into product decisions.
• Build and maintain relationships with customers, partners, and regulators.

Leadership, teams & organization

• Lead, mentor, and develop the product management function.
• Manage product managers and leads; hire, grow, or restructure teams as needed.
• Allocate resources, set priorities, and balance responsibilities across teams and departments.
• Identify organizational gaps and take ownership of resolving them.

Cross-functional alignment & culture

• Collaborate with C-level executives and key stakeholders across the company.
• Ensure effective collaboration between product and other functions.
• Resolve cross-department challenges and balance ownership areas.
• Initiate and implement cultural and structural changes where needed.

• Provide regular reporting on product performance and key metrics.

   

What makes you a GR8 fit:

Must-have

• 5+ years of experience as a Product Manager, including 2+ years as a Lead Product Manager.
• Proven experience defining company-level product metrics and ownership across teams.
• Experience ensuring sustained growth of product metrics through launches and operational excellence.
• Ability to define long-term product vision and development plans (12–24 months).
• Experience contributing to company strategy together with other directors.
• Strong ownership of resource balance, risks, and cross-functional dependencies.

• Proven people leadership experience, including managing multiple PMs and developing senior leaders.

   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).

• Learning culture with internal courses + growth programs.

   

Our culture & core values:

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Why this role exists:

This role exists to manage and optimize game-related content and promotional activities within the online casino platform. It ensures accurate game setup, effective promotion execution, and alignment with client preferences and regulatory standards. The role also facilitates communication between game providers and clients to support a dynamic gaming experience.

What you’ll drive:

Game content and configuration management

• Manage game additions in line with strategic goals.
• Oversee visual updates to enhance user engagement.
• Customize game settings based on client preferences.

Promotions and provider coordination

• Enroll in network tournaments and secure exclusive tournaments.
• Coordinate participation in network and exclusive jackpots.
• Handle enrollment in provider promotions and negotiate exclusive deals.

Client and provider communication

• Communicate promotional opportunities to clients and foster provider-client relationships.
• Register agreed-upon promotions and address client requests for additional content.
• Maintain a comprehensive game release calendar for clients.

What makes you a GR8 fit:

Must-have

• Strong project management skills to coordinate multiple tasks and ensure timely completion.
• Effective negotiation skills for managing terms of tournaments, jackpots, and promotions.
• Strong written and verbal communication skills for interaction with clients and providers.
• Ability to conduct market research and analyze game features, trends, and client preferences.
• High attention to detail in managing game visuals, settings, and promotional agreements.
• Ability to build and maintain client relationships and provide tailored support.
• Ability to establish and manage relationships with game providers and support collaboration.

Nice-to-have

• Previous experience in a similar role.

What we offer:

Benefits Cafeteria:

• Sports compensation;
• Medical coverage;
• Psychological support;
• Home-office coverage. 

Work-life:

• Remote work, Coworking compensation;
• Childcare budget;
• Maternity leave;
• Paternity leave;
• Additional 2 days for family events. 

Our GR8 Culture:

• Open feedback and transparent direct communications;
• Growth and development: better every day;
• High tolerance to experiment and mistakes;
• Supportive friendly environment.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:
This role exists to design, develop, and maintain enterprise-level applications using C#, ASP.NET, and related technologies. The engineer participates in technical discussions and works with cross-functional teams to deliver scalable and reliable software solutions aligned with business requirements.

What you’ll drive:

Software architecture & development
— Design and implement scalable and efficient software architectures.
— Develop and maintain enterprise-level applications using C#, ASP.NET, and related technologies.
— Identify and resolve complex software issues and technical challenges.

Project delivery & collaboration
— Lead and manage software development projects, ensuring timely delivery and quality together with the Delivery Manager.
— Work closely with product management, design, and operations teams to align development with business goals.
— Communicate technical concepts and project updates to stakeholders.

System stability & ownership
— Participate in on-call rotations to support availability and stability of business-critical services.
— Maintain technical documentation for software development and system design.
— Contribute to technical discussions and propose solutions for system improvements.

What makes you a GR8 Fit:
Must-have
— Minimum 5 years of experience in a similar senior engineering role with a track record of leadership, strong technical skills, and successful project delivery.
— Deep hands-on expertise in C# and .NET (Core / .NET 6+).
— Strong understanding of async/await, multithreading, thread safety, memory management, and performance optimization.
— Experience designing and evolving high-load backend systems with strict latency and reliability requirements.
— Ability to identify and eliminate performance bottlenecks across CPU, memory, I/O, and database layers.
— Experience designing and operating microservice-based systems.
— Experience working with messaging systems and event-driven architectures.
— Experience working with relational and non-relational databases.
— Understanding of transactions, isolation levels, locking, concurrency, indexing strategies, and performance tuning.
— Experience working with containerized environments including Docker and Kubernetes.
— Understanding of CI/CD pipelines and automated delivery.
— Understanding of scalability, load balancing, auto-scaling, and disaster recovery.
— Understanding of production observability including logging, metrics, monitoring, and tracing.

Nice-to-have
— Experience with GoLang or Node.js.
— Experience with Microsoft Orleans.

Why you’ll love working here:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.

Work-life & support
— Paid maternity/paternity leave + monthly childcare allowance.
— 20+ vacation days, unlimited sick leave, emergency time off.
— Remote-first + tech support + coworking compensation.
— Team events (online/offline/offsite).
— Learning culture with internal courses + growth programs.

Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:
This role exists to build and scale a high-quality Android experience for our core products. You’ll help us deliver fast, stable, and secure mobile solutions by owning architecture decisions, improving system resilience, and driving engineering excellence across the Android domain.

What you’ll drive:

Strategy & outcomes
— Own Android architecture decisions and long-term technical direction.
— Improve app performance, stability, and scalability.
— Drive adoption of modern Android practices (Compose, Coroutines, clean architecture).
— Identify and reduce technical debt in critical areas.
— Define and track key engineering quality metrics.

Discovery & decisions
— Translate product requirements into scalable technical solutions.
— Evaluate trade-offs between speed, quality, and complexity.
— Validate architecture approaches through prototypes and experiments.
— Contribute to system design across mobile and backend boundaries.

Delivery & execution
— Build and ship high-quality features end-to-end.
— Optimize networking, storage, and app performance.
— Ensure reliable background processing and lifecycle handling.
— Maintain clean, testable, and maintainable code.
— Improve CI/CD and release processes.

Stakeholder & cross-team collaboration
— Partner closely with Product, Design, and Backend teams.
— Align on API contracts and system behavior.
— Communicate technical decisions clearly to non-technical stakeholders.
— Contribute to engineering culture and standards.

Leadership & mentorship
— Mentor junior and middle engineers.
— Lead code reviews and knowledge sharing.
— Raise the bar for engineering quality and ownership.
— Help scale team practices as the product grows.

What makes you a GR8 fit:

Must-have
— Strong experience with Android development (Kotlin).
— Deep understanding of Android SDK, app lifecycle, and system behavior.
— Hands-on experience with Jetpack Compose.
— Experience with modern Android stack (Coroutines, Flow).
— Solid understanding of architecture patterns (MVVM / MVI / Clean Architecture).
— Experience with networking (Retrofit, OkHttp) and API design.
— Strong knowledge of multithreading, concurrency, and performance optimization.

Nice-to-have
— Experience with large-scale or high-load mobile apps.
— Knowledge of security best practices (auth, encryption, data protection).
— Experience with CI/CD and DevOps practices.
— Familiarity with backend or cloud architecture.
— Experience with WebSocket or real-time data handling.
— Experience mentoring engineers or leading initiatives.

Why you’ll love working here:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.

Work-life & support
— Paid maternity/paternity leave + monthly childcare allowance.
— 20+ vacation days, unlimited sick leave, emergency time off.
— Remote-first + tech support + coworking compensation.
— Team events (online/offline/offsite).
— Learning culture with internal courses + growth programs.

Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.

Why this role exists:

We are looking for an Engineering Manager to lead engineering teams within the Sports Business Unit, responsible for delivering all sports betting content and functionality for our B2B platform. The Sports BU owns end-to-end development of sports-related capabilities, including trading, feeds, risk management, mathematical models, odds services, and sportsbook content. This role combines people leadership, technical delivery ownership, and cross-functional collaboration with Product, Trading, and Platform teams to ensure scalable, reliable, and high-performance sportsbook solutions.

What you’ll drive:

Team management & people development

• Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.
• Address and resolve any conflicts or issues within the team promptly.
• Foster a collaborative environment where team members feel comfortable voicing their concerns.
• Provide training and development opportunities for team members to enhance their skills.
• Organize workshops, seminars, and other learning activities to keep the team updated with the latest technologies and best practices.

Project planning & delivery management

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Create detailed project plans, including timelines and resource allocation.
• Efficiently allocate resources to meet project demands and balance team workloads.
• Manage team schedules, including handling time-off requests and ensuring adequate coverage.

Quality assurance & technical governance

• Implement and enforce quality assurance processes and standards within the team.
• Ensure thorough testing and validation of deliverables before release.
• Review and approve technical designs, architecture, and code to maintain high-quality standards and ensure consistency.
• Ensure proper documentation of technical designs, system architecture, and code.
• Maintain comprehensive documentation for future reference and knowledge sharing.

Process improvement & best practices

• Continuously seek ways to improve quality and efficiency in development processes.
• Promote agile methodologies and other best practices for software development.
• Identify areas for improvement in team processes and workflows. Implement changes to enhance efficiency, productivity, and quality.
• Promote the adoption of best practices in software development, including agile methodologies and lean processes.
• Track and analyze key performance metrics to identify trends and opportunities for improvement.

Communication & stakeholder management

• Act as the primary point of contact between the team and upper management, as well as other departments.
• Facilitate effective communication and collaboration within the team and across the organization.
• Report on team progress, challenges, and successes to stakeholders and management.
• Ensure transparency and alignment between team efforts and business goals.

What makes you a GR8 fit:

Must-have

• Experience in the betting / trading domain.
• Strong experience with C# / .NET in building scalable, high-load backend systems.
• Experience designing distributed systems and microservices architectures.
• Solid knowledge of event-driven architecture and messaging systems (Kafka or similar).
• Strong expertise in databases (SQL + NoSQL), including performance tuning and scaling.
• Experience with CI/CD, Docker, and Kubernetes.
• Ability to make architectural decisions and take ownership end-to-end.
• Experience operating high-availability, low-latency systems.

Nice-to-have

• Experience with Orleans, MongoDB, RabbitMQ, Elasticsearch, Aerospike.
• Experience with AWS or other cloud platforms.
• Familiarity with observability tools (APM, logging, tracing).
• Understanding of FinOps / cloud cost optimization.
• Previous experience mentoring or leading engineers.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
 

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:
 

This role exists to ensure the flawless integration of our most strategic B2B clients into our ecosystem. You’ll help us scale our global footprint by leading a technical delivery team that turns complex onboarding processes into a competitive advantage.
 

What you’ll drive:
 

Strategy & Outcomes

• Own the implementation of scalable delivery processes in close alignment with the Global Delivery team.
• Drive operational efficiency by optimizing systems, tools, and workflows to enhance client satisfaction.
• Measure and analyze performance metrics and KPIs to identify bottlenecks and fuel continuous improvement.
• Partner with executive leadership to offer strategic insights for platform innovation and business expansion.

Delivery & Execution

• Orchestrate complex integration projects, ensuring cross-functional teams move in sync toward successful onboarding.
• Ship high-quality technical setups, maintaining a clear path from development to Release Management.
• Unblock daily operations by making fast, informed decisions when technical or logistical challenges arise.
• Simplify the transition between sales/onboarding and long-term maintenance phases.

Stakeholder & Client Management

• Align expectations between clients, Sales, and Account Managers to facilitate long-term, high-trust partnerships.
• Communicate technical complexities to non-technical stakeholders, ensuring transparency throughout the delivery cycle.
• Validate that client needs are met without compromising the integrity of our core platform.

People & Leadership

• Build and mentor a growing team of 10+ technical experts, fostering a culture of ownership and reliability.
• Scale the team’s capabilities as the business expands into new markets and product lines.
• Improve team motivation and collaboration through clear planning and proactive problem-solving.
   

What makes you a GR8 fit:
 

Must-have:

• 3+ years of IT Client Delivery Management experience, specifically in B2B environments.
• Full proficiency in Ukrainian or Russian, fluency in English.
• Experience managing teams of 10+ people with a genuine passion for building motivated, high-performing teams.
• Experience in iGaming industry, understanding of industry dynamics and specific.
• Solid grasp of the SDLC, Change Management, and Release Management.
• Hands-on experience applying Scrum/Agile to client-facing delivery.
• Advanced proficiency in JIRA and Confluence.
• Strong organizational and planning skills with the ability to ensure smooth execution under pressure.

Nice-to-have:

• Proficiency in Turkish.
• Experience in high-load fintech or payment platform integrations.
   

Why you’ll love working here: 
 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.
 

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
 

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:
 

This role exists to provide first-line technical support for clients, ensuring issues are identified, documented, and resolved efficiently while escalating complex problems to the appropriate teams.
 

What you’ll drive:
 

Incident handling and troubleshooting

• Reproducing, analyzing, and resolving technical issues or escalating when necessary.
• Creating and managing incident tickets, ensuring SLA compliance.

Collaboration and communication

• Working with internal teams (DevOps, QA, Product) to resolve problems.
• Acting as the first line of technical defense for clients with clear, professional communication.

Monitoring and escalation

• Monitoring product stability and notifying relevant teams during urgent incidents.

• Escalating unresolved or blocked issues according to internal procedures.

  
  What makes you a GR8 fit:

•  1+ years of experience in technical support, preferably within a B2B product company or the iGaming industry.
• English B2+ and fluency in Russian or Ukrainian.
• Hands-on experience with browser DevTools (inspecting elements, checking network tabs, and reproducing bugs).
• Practical skills in analyzing logs via Kibana (ELK stack) and monitoring dashboards in Grafana.
• Proficiency with Jira and Confluence for ticket tracking and documentation, alongside familiarity with ITIL processes.
• Full readiness to work in a shift-based schedule, including regular night shifts.
• Multitasking skills with the ability to handle a high volume of diverse incoming tickets and switch contexts fast.
   

Why you’ll love working here: 
 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.