Head of Creative Operations
Head of Creative Operations
Seniority level: Head/Lead
English level: B2-C1
At EPC Network, we’re not just a digital marketing company, we’re a platform for career transformation and personal growth. Our people-first approach shapes our corporate culture, fostering a team of passionate, smart, and energetic individuals who strive to grow professionally in an international, fast-paced environment.
We’re looking for a Manager of the Creative department to own how email creatives are produced, tested, and scaled. You’ll lead creative managers, promo, and affiliate specialists, decide which ideas deserve a test and which should be scaled or stopped, and build the process that connects all teams from request to result. You’ll always be in context of what’s happening in the market, with our partners, and in our numbers, and turn it into a clear direction for the team.
Key Responsibilities:
Own the creative pipeline end to end, from request and production to partner approval, testing, results, and next steps.
Evaluate creative quality, challenge weak concepts, and give clear feedback to writers
Decide what to test, retest, scale, or stop based on performance data and campaign context.
Set a consistent testing approach with Marketing and Broadcast teams: volumes, control creatives, and metrics.
Build regular reporting on creative performance (sends, clicks, conversions, RPM, revenue).
Build simple processes for intake, approvals, and feedback, and make sure they actually work.
Keep a knowledge base of winning hooks, angles, and creative families, so teams learn faster.
Coordinate Creative, Promo, Affiliate, Broadcast, and Analytics teams, bring formed recommendations to leadership.
Distinguish underperforming creatives from those that haven’t been tested enough, and prevent a backlog of creatives that never reach a meaningful test.
Evaluate creative sources by quality and cost, and cut overproduction and duplicated concepts.
Run a regular review loop with marketing, broadcast, and creative teams on what’s blocked, what won, and what’s next.
Requirements:
Strong understanding of direct-response email creatives: hooks, angles, subject lines, copy structure, CTAs and offer positioning.
Hands-on experience organizing and evaluating creative tests at scale.
Ability to analyze creative performance and turn results into clear decisions.
Experience designing and running a multi-team workflow, not just coordinating tasks.
Confidence with spreadsheets and dashboards and the ability to spot misleading conclusions.
Experience managing several creative sources at once: in-house, freelance, agencies, AI.
Clear communication with creators and senior stakeholders.
English level B2-C1
Nice to Have:
Experience at an email publisher, affiliate network, or performance marketing company.
Experience in the U.S. market.
Hands-on copywriting experience.
What it means to be part of our Team:
Multinational and intercultural experience
Growth opportunities, cutting-edge frameworks and technologies
Team-building and social events
Bonuses according to the policy
21 paid vacation days & 14 paid sick leaves
Cozy office with coffee, snacks, and more
💌 Interested?
We’re always on the lookout for passionate, driven, and curious people to join our team. If that sounds like you, we’d love to hear from you!