Junior Technical Operations Specialist

Ever wanted to be the person who makes sure the tech behind a media buying team just works?

Where your ability to set up accounts, troubleshoot tools, manage access, and keep data in order directly supports a fast-growing international performance marketing business?

Where technical confidence, attention to detail, and the ability to solve problems quickly make you the go-to person for the whole team?

If you’re tech-savvy, structured, proactive, and enjoy figuring out how tools and systems work, this role is for you.
 

About the Company

We are an international performance marketing company operating in the dynamic world of digital advertising, affiliate marketing, and traffic acquisition.

Our media buyers launch and scale campaigns across multiple ad platforms, GEOs, and verticals. Behind every campaign stands a technical infrastructure - accounts, access, tracking, browser profiles, proxies, and data - that needs to run smoothly and without delays.

We believe that strong back-office and technical operations are essential to business growth, allowing our buyers to focus on performance, optimization, and scaling.
 

The Role

We’re looking for a Junior Technical Operations Specialist to join our back office and become the technical support point for our media buying team.

You’ll help buyers get the access and tools they need, set up and maintain the technical side of their work, and solve day-to-day technical issues - while continuing to manage our CRM and keep business data accurate and organized.

This is a hands-on back-office role with a strong focus on technical setup, access management, troubleshooting, and data - not a customer-facing or sales position.

Your goal is simple: make sure buyers can launch and run campaigns without technical blockers, and that every account, access, partner, and record is properly documented and under control.

What You’ll Do

Technical Support for Media Buyers

• Be the first line of technical support for the media buying team and respond quickly to their requests
• Provide, manage, and revoke access to ad accounts, agency accounts, Business Managers, trackers, and internal tools
• Set up and maintain browser profiles in anti-detect browsers, proxies, and other working environments
• Help buyers with the technical setup of their work: tracker configuration, domains, pixels, postbacks, and integrations
• Troubleshoot technical issues (account restrictions, access errors, tracking discrepancies, tool malfunctions) and escalate when needed
• Onboard new buyers technically: prepare their accounts, tools, access, and workspace from day one

Access, Accounts & Infrastructure Management

• Maintain an up-to-date register of all accounts, access rights, profiles, proxies, and tool subscriptions
• Monitor account statuses, limits, payment methods, and expiring subscriptions; flag issues before they become blockers
• Coordinate with account providers, agencies, and service vendors on technical questions
• Keep access secure: follow internal security rules, manage passwords and 2FA, and remove access when no longer needed
• Document technical instructions and setup guides so that processes are repeatable

CRM Management & Data

• Enter and maintain deals, partners, and contacts in the CRM accurately and on time
• Keep pipelines, records, and CRM fields organized and up to date
• Keep reporting spreadsheets synchronized with CRM records and trackers
• Set up new partners across internal systems: reporting sheets, billing details, shared folders, and follow-up tasks
• Collect, check, and prepare data for reports; spot inconsistencies and fix them
• Make sure all relevant teams have access to accurate and current information

Digital Tools & Automation

• Quickly learn new ad platforms, trackers, services, and internal tools
• Identify repetitive manual tasks and suggest ways to automate them
• Work with no-code automation tools (Zapier, Make, n8n or similar), Google Sheets formulas, or basic scripts where applicable

• Help improve existing workflows and make daily operations more efficient

   

What You Bring

• At least 1 year of experience in Technical Support, IT Support, Back Office, Operations, or a similar role
• Strong technical skills and excellent digital literacy - you’re the person friends ask to “fix the computer”
• Confidence working with admin panels, browser tools, extensions, and different online platforms
• Understanding of how ad accounts, access roles, and permissions work (e.g. Meta Business Manager, Google Ads, TikTok Ads)
• Basic understanding of proxies, browser profiles, domains, and how tracking works (pixels, UTM, postbacks)
• Hands-on experience with at least one CRM system (HubSpot, Pipedrive, Zoho, or similar)
• Good knowledge of Google Sheets, Excel, and Google Workspace
• Problem-solving mindset: you look for the cause of an issue and don’t give up after the first attempt
• Strong organizational skills, attention to detail, and the ability to handle multiple requests at once
• Fast learning ability and willingness to explore new tools independently
• Responsibility and discretion when working with sensitive data and access
• Good written and spoken English
• Availability during European working hours
   

It Would Be a Plus

• Previous experience as a tech specialist, farmer, or technical assistant in a media buying, traffic arbitrage, or affiliate marketing team
• Experience with anti-detect browsers (Dolphin{anty}, AdsPower, Octo Browser, Multilogin or similar)
• Experience with trackers (Keitaro, Binom, RedTrack, Voluum or similar)
• Basic knowledge of HTML/CSS, landing page setup, hosting, DNS, or Cloudflare
• Experience with no-code automation tools, APIs, or basic scripting (Google Apps Script, Python, JavaScript)
• Previous experience managing CRM pipelines, automations, or user permissions
   

What You Get

• Real Business Impact: Your work will directly enable the media buying team to launch and scale campaigns without technical blockers.
• Hands-On Technical Experience: Gain deep practical exposure to the tools and infrastructure of the performance marketing industry.
• Professional Growth: Develop your skills in technical operations, automation, data, and business processes.
• Fast-Paced Environment: Work in a dynamic international company where efficiency and initiative matter.
• International Team: Collaborate with media buyers, analysts, and professionals across different departments.
   

Ready to Become Part of a Growing International Team?

If you enjoy figuring out how things work, solving technical problems, keeping systems and data in order, and being the person the team can rely on, we’d love to hear from you.
 

Apply now and help us build the technical backbone of a growing performance marketing business.