Middle Platform Engineer (Salesforce Administrator)

We’re looking for a Middle Platform Engineer with strong Salesforce Sales Cloud administration experience to own day-to-day platform configuration, support business users, and improve CRM processes. You’ll combine hands-on Salesforce administration with business analysis, stakeholder collaboration, integrations, data management, and user training to turn business needs into practical platform solutions.

Required for this role

• 3–4 years of experience as a Salesforce Administrator, Salesforce Business Analyst, or in a similar CRM-focused role.
• Hands-on experience configuring and maintaining Salesforce Sales Cloud, including user management, profiles, roles, permission sets, workflows, validation rules, and automation tools.
• Strong knowledge of core Sales Cloud administration, including sales processes, record access and sharing, security models, and data management tools.
• Strong understanding of business analysis practices, including requirements gathering, process mapping, documentation, and solution design, with experience translating stakeholder needs into Salesforce solutions.
• Experience with Salesforce reporting, dashboards, custom objects, and custom fields, as well as data imports, exports, cleansing, deduplication, and maintaining data integrity.
• Proven experience supporting and troubleshooting Salesforce environments and resolving user issues.
• Experience with complex bi-directional integrations between Salesforce and third-party applications, along with Apex coding skills.
• Ability to lead user training, support change management, and provide recommendations based on Salesforce best practices.
• Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to work effectively across technical and non-technical teams and manage multiple priorities.
• Upper-Intermediate or higher English, with confidence participating in meetings, gathering requirements, delivering training, and communicating with international stakeholders.

Your responsibilities

• Maintain and enhance Salesforce instances, including user accounts, profiles, roles, permissions, workflows, validation rules, and automation.
• Monitor platform health through regular audits, data integrity checks, troubleshooting, and user support.
• Create and maintain reports, dashboards, custom fields, and custom objects to support business needs and actionable insights.
• Gather and analyze stakeholder requirements, map business processes, translate needs into Salesforce solutions, and advise stakeholders on the impact of requested changes.
• Lead Salesforce customization and implementation activities in collaboration with cross-functional teams, including automation and integrations with third-party applications.
• Manage data imports, exports, cleansing, and deduplication while maintaining data quality, security, and compliance requirements.
• Deliver user training and technical support, helping teams adopt Salesforce functionality and platform changes effectively.
• Stay current with Salesforce releases and new features, identify opportunities to improve workflows and business processes, and recommend platform enhancements.

What you get

Your time off

• 18 paid vacation days and 10 paid sick days annually
• 10 Ukrainian public holidays
• Maternity and paternity leaves
• Marriage and Parenthood Package
• Additional leave for major life events
• Sabbatical leave opportunities

Learning & growth

• Sombra University workshops and internal learning programs
• Tech Communities and knowledge sharing sessions
• Language courses and workshops
• Mentorship opportunities

Health & well-being

• Sports compensation or health insurance coverage
• Participation in races and marathons
• Corporate doctor (telemedicine)
• Well-being initiatives and workshops

And even more

• Company-provided technical equipment
• PE administration and tax support
• Internal referral program
• IT Club loyalty program
• Company events and volunteering initiatives

Before you apply

Our recruitment team will carefully review your profile, and if we see a good match with the role, we’ll reach out to you shortly.

If you don’t hear from us within 5 business days, it means we’ve decided to continue the process with other candidates for this position. Thanks for understanding.