Middle Project Manager

ZentixSoft is looking for a Middle Project Manager with Account Management Experience! 🚀
 

🏛️ Our Approach & Culture at ZentixSoft:

✨ What Awaits You at ZentixSoft: Our projects are a dynamic environment where effective communication, independence, and a results-driven mindset are essential. We are looking for a professional who does more than coordinate teams and track tasks — someone who takes ownership of successful project delivery and builds long-term client relationships. We value people who can see the bigger business picture, understand clients' needs, identify opportunities for growth, and turn them into tangible business results.
 

🎁 What You Get:

• Autonomy & Trust: Freedom to make decisions within your area of responsibility and take ownership of projects and client relationships.
• Focus on Value: An opportunity to directly influence project success, client account growth, and the company's business development.
• Growth & Support: Coverage of professional development courses, English lessons, and a Personal Development Plan tailored to your goals.
• Comfortable Conditions: 22 days of PTO and paid sick leave.
   

🧩 Your Responsibilities:

• Project & Delivery Management: Manage software development projects using Scrum and Agile methodologies, coordinate cross-functional teams (Developers, QA Engineers, Designers, etc.), and ensure successful and timely delivery.
• Scrum Processes: Organize and facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Planning & Control: Manage project scope, timelines, priorities, dependencies, and delivery commitments. Monitor progress, ensure commitments are met, and proactively address changes.
• Risk Management & Communication: Identify potential risks and blockers, manage scope changes, and maintain transparent communication regarding project status, expectations, and potential challenges.
• Account Management: Build and maintain strong, long-term relationships with clients. Understand their business goals, needs, challenges, and strategic priorities.
• Account Growth: Identify opportunities to expand existing accounts through upselling, cross-selling, and discovering additional projects and areas of collaboration.
• Cross-functional Collaboration: Work closely with Sales, Delivery, and Technical teams to prepare proposals, project estimates, and account development plans.
• Client Satisfaction: Monitor client satisfaction, manage expectations, and proactively address concerns or challenging situations.
• Documentation & Reporting: Maintain up-to-date project documentation, plans, reports, and account development information.
   

🎓 What Makes You a Great Match:

• Experience: 2+ years of commercial experience as an IT Project Manager in software development.
• Project Management: Hands-on experience managing software development projects using Scrum and Agile methodologies, with a solid understanding of Scrum principles, roles, ceremonies, and artifacts.
• Account Management: Experience working directly with clients, managing stakeholder expectations, and building long-term business relationships.
• Business Mindset: Understanding client needs and the ability to identify opportunities for existing account growth, upselling, and cross-selling.
• Technical Understanding: Knowledge of the Software Development Life Cycle (SDLC), software development processes, and cross-functional team collaboration.
• Organizational Skills: Ability to manage scope, timelines, risks, and priorities while coordinating multiple processes and meeting commitments.
• Communication: Strong communication, negotiation, and problem-solving skills, with the ability to build trust-based client relationships and resolve conflicts.
• English: Upper-Intermediate (B2+) or higher.
   

🌟 It Would Be a Plus:

• Experience in IT outsourcing or outstaffing.
• Hands-on experience with upselling, cross-selling, and account expansion.
• Understanding of project estimation, budgeting, and resource planning.
• Experience working with task trackers and setting up project management processes.
• Experience preparing proposals, project estimates, or Statements of Work.
• Scrum Master or Agile certification.
   

⏳ Format: Remote (Full-Time).