VIP Manager

We are looking for an experienced VIP Account Manager to work with premium clients and provide a high level of personalized service.

Responsibilities:

• Manage and grow the VIP client portfolio.

• Provide personalized support and high-level service to VIP clients.

• Analyze client behavior and create tailored offers based on individual needs and preferences.

• Collaborate with internal teams to ensure a seamless VIP experience.

• Participate in developing VIP campaigns, bonus programs, and exclusive promotions.

Requirements:

• Experience in VIP client management or Retention (iGaming) 

• English level B2 or higher, both written and spoken.

• Understanding of customer behavior analytics and segmentation.

•  Strong communication and relationship-building skills.

• Customer-focused mindset and ability to work effectively under pressure.

Company offer:

• Work in an international team.

• Fully remote work.

• Competitive salary and performance-based bonuses.

• Opportunities for professional and career growth.

• Paid vacation and sick leave.