Business Support Specialist

Softsich is an ambitious international product company developing scalable digital B2B platforms.

We are looking for an Business Support Specialist who will help keep our office life balanced: organizing processes, communicating with vendors, and creating a comfortable environment for the team. If you enjoy when everything runs smoothly and without chaos - we’d love to get to know you.

Your key responsibilities will include:

– Organizing business trips for employees: searching and booking tickets, hotels, apartments, and transportation.
– Providing travel support for the PR team during conferences and external events.
– Supporting office events and team buildings together with the PR team - actively participating in organization, not just execution.
– Receiving merchandise prepared by the PR team, conducting quality control, packaging, and organizing shipments across Poland.
– Tracking delivery statuses and independently resolving logistics-related issues.
– Handling personal and business-related tasks for C-level managers.
– Ensuring the smooth and comfortable operation of the Warsaw office.
– Remotely coordinating operational processes for the Kyiv office.
– Managing the office budget and preparing expense reports.
– Initiating and implementing activities aimed at increasing team engagement in the office.

It’s a match if you have:

– 2+ years of experience in office management, executive assistance, or operations coordination.
– Experience organizing complex business travel and logistics.
– Hands-on experience with vendor management: sourcing, negotiations, and contract coordination.
– Polish language proficiency - B2+ level for communication with local vendors.
– Fluent Ukrainian.
– English — Intermediate+ (B1–B2).
– Strong Excel / Google Sheets skills (reporting, budgeting, basic analytics).
– Experience managing budgets and expense tracking.
– Strong organizational skills, independence, and the ability to manage multiple processes simultaneously.

We offer:

• 20 paid vacation days, sick leaves, maternity leave, and health insurance (UA-/PL-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV and let's make great things happen together!