Junior QA Engineer

🌀 Malva is an early-stage B2B SaaS startup building a Sales Execution Platform that helps revenue teams improve sales execution, CRM discipline, and forecasting.

🔍 We’re looking for a Junior QA Engineer who wants to grow in product testing, understand how customers use the product, and contribute to its quality from the early stages.

Around 70–80% of the role will focus on QA, while 20–30% will involve onboarding and supporting pilot customers.

Working Model

• Full-time
• Remote
• Daily Meetings
• Direct collaboration with founders and the product team
• Occasional pre-scheduled calls with pilot customers

🎯 Growth Opportunity

As Malva grows, you will be able to develop toward Product QA, QA Automation, or Product Operations depending on your strengths and interests.

We’re looking for someone interested in growing with the company and becoming an important part of the product team.

Responsibilities

Product QA 70–80%

• Perform manual testing of new features and releases of the web application and, later, mobile application
• Create and maintain test cases and test scenarios
• Validate acceptance criteria before releases
• Identify edge cases, usability issues, and product inconsistencies
• Create clear bug reports in Jira
• Verify bug fixes and perform regression testing
• Participate in sprint planning and product reviews
• Help improve QA processes and release quality
• Provide product and UX feedback from a user perspective
• Collaborate closely with founders, designers, and engineers

Pilot Onboarding and Support 20–30%

• Onboard pilot customers and explain the main product workflows
• Help customers set up their accounts and connect CRM integrations
• Coordinate the day-to-day progress of pilot projects
• Communicate with pilot users and collect feedback
• Identify, reproduce, and document customer-reported bugs
• Structure product requests and usability issues for the product team
• Track customer blockers and make sure they are resolved
• Help prepare onboarding materials, instructions, and FAQs

Requirements

• 8+ months of practical QA experience with real projects
• Understanding of manual testing and test design techniques
• Experience testing web applications
• Ability to create clear bug reports and test documentation
• Familiarity with Jira or a similar issue-tracking system
• Strong attention to detail and product curiosity
• Good communication skills and a positive attitude
• Willingness to communicate with pilot customers
• Spoken and written English  B2 or at least B1+ level

Nice to Have

• Experience testing SaaS or CRM products
• Experience communicating with customers or providing product support
• Experience with API testing using Postman
• Basic SQL knowledge
• Experience working in a startup
• Interest in QA automation

What You’ll Work On

• Modern B2B SaaS platform
• CRM and Sales Execution workflows
• AI-powered sales insights
• Salesforce and HubSpot integrations
• Real pilot projects with B2B sales teams
• Fast-moving product with direct founder collaboration