2nd Line Support Specialist (Manual Testing / Documentation)

We are looking for a 2nd Line Support Specialist to support multiple applications, troubleshoot user issues and contribute to product quality through manual testing.

You will work closely with support, QA and development teams, take end-to-end ownership of incidents, prepare test documentation and maintain clear user manuals.

Required skills experience

IT Support Knowledge 2 years

QA Manual, Regression Testing, Functional testing, ServiceNow, Test cases + 2 more

SQL, Documentation

Required domain experience

Manufacturing 2 years

Required languages

English B2 - Upper Intermediate

Published 14 September

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30 applications

Response activity: Low

Last responded 6 days ago

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Only from 2 years of experience
Full Remote
Countries of Europe or Ukraine
Countries where we consider candidates
- English B2 - Upper Intermediate

Customer/Technical Support

IT Support Knowledge

2 years

Employment: Fulltime
Domain: Other
Outstaff

Response activity: Low

Last responded 6 days ago

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