Junior Business Systems Analyst

About the Company 

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products. 

Join us to work on complex, real-world enterprise challenges and grow together! 

Role 

We are looking for a Junior Business Systems Analyst to join our team and work at the intersection of business needs and system configuration. You'll help gather and clarify requirements from enterprise clients, work hands-on with the system, and dive into data and dashboards — growing step by step into a full business analyst role on projects for market leaders in FMCG, Agro and Finance. 

Main Responsibilities 

• Get familiar with existing system logic and handle simple to medium configuration tasks based on defined specs 
• Verify that configured scenarios actually work from the end-user's perspective 
• Help gather and clarify requirements from clients — ask the right follow-up questions when a task is underspecified 
• Understand the business problem behind each request and connect it to process, users, or expected outcome 
• Work with analytical data: navigate large data volumes, build and read dashboards 
• Provide realistic time estimates for tasks and own those estimates 
• Document what was done and flag open questions 
• Communicate calmly and clearly with clients and the internal team 

Requirements 

• Analytical thinking — experience working with large data volumes, ability to navigate and draw conclusions from data 
• Experience working with dashboards and analytics tools 
• Ability to give realistic estimates on tasks 
• Attention to detail and independence 
• Willingness to ask questions when something's unclear, rather than guessing 
• Basic technical background, ideally with some exposure to CRM configuration 
• Comfortable working directly with business users 

Nice to Have 

• Experience configuring CRM/BPM/ERP or low-code/no-code systems (Creatio/Terrasoft is a plus) 
• Background as a junior BA, functional consultant, CRM consultant, or implementation specialist 
• Understanding of sales, service, or document workflow processes 

We Offer 

• Professional development through internal and external training programs 
• Transparent model of professional and career growth 
• Option to work in the office or remotely 
• 24 days of paid vacation 
• English language courses