Product Manager "iGaming"
We are hiring for a fast-growing iGaming company focused on launching and scaling products in Tier-1 markets.
The company operates across multiple verticals, combining Product, CRM, Marketing, Analytics, and Operations teams to deliver high-quality gaming experiences and sustainable business growth.
We are looking for a proactive and analytical Product Operations Manager who will ensure smooth product operations, monitor business performance, and drive continuous improvements across the product ecosystem.
ABOUT THE ROLE
You will be responsible for maintaining product stability, monitoring key performance metrics, coordinating cross-functional initiatives, and ensuring operational excellence across the business.
This is a role that combines Product Operations, Product Management, Analytics, Process Management, and Stakeholder Coordination responsibilities.
You will work closely with Product, Tech, CRM, Marketing, Support, and external partners while playing an important role in launching and scaling a new Tier-1 market project.
WHAT YOU WILL DO
- Monitor product and operational KPIs and ensure stable day-to-day operations
- Analyze product performance, user behavior, and business metrics
- Identify operational issues, bottlenecks, and opportunities for growth
- Investigate and resolve product-related incidents and operational challenges
- Coordinate communication between Product, Tech, CRM, Marketing, Support, and external partners
- Manage operational processes, workflows, and improvement initiatives
- Work closely with third-party providers, vendors, and technical partners
- Support product launches, releases, and new feature rollouts
- Improve transparency, reporting, and cross-functional collaboration
- Contribute to the launch and growth of a new Tier-1 market project
WHAT WE ARE LOOKING FOR
- 2+ years of experience in Product Operations, Product Management, Operations, or a similar role within iGaming
- Hands-on experience with Online Casino and/or Sportsbook products
- Strong understanding of product and operational KPIs
- Experience working with data and making data-driven decisions
- Experience managing operational processes, incidents, and product changes
- Experience coordinating multiple stakeholders and departments
- Understanding of the iGaming ecosystem, including payments, CRM, marketing, and affiliate operations
- Experience working with external providers and technical partners
- Strong analytical and problem-solving skills
- Excellent communication and organizational abilities
- English level Upper-Intermediate (B2) or higher
WILL BE A PLUS
- Experience launching products in Tier-1 markets
- Experience working with major iGaming platforms and providers
- Knowledge of CRM systems, bonus mechanics, and player lifecycle management
- Experience with BI tools, reporting systems, and product analytics
- Understanding of affiliate marketing, tracking, attribution, and CPA models
- Experience working with APIs and third-party integrations
- Familiarity with Jira, Confluence, and project management tools
WHY JOIN
- Opportunity to launch and scale a new Tier-1 market project
- Direct impact on product performance and business growth
- High level of ownership and autonomy
- Fast-paced and international environment
- Close collaboration with experienced Product and Operations teams
- Opportunity to influence processes and operational excellence across the company
- Competitive compensation based on experience
- Long-term growth opportunities within the business