Compliance and Banking Relations Specialist - Bank-Facing (Crypto/Fintech)

Senior Compliance & Banking Relations Specialist (VASP/CASP/MSB/VARA)
 

We are hiring on behalf of an international fintech group with regulated entities across multiple jurisdictions. The role is for a compliance professional who can do more than work on a case file — you'll be speaking directly with banks, EMIs and payment partners, and representing the company's position in those conversations. If you prefer compliance work without external contact, this role won't be the right fit.
 

What you'll do

• Own SoF/SoW assessments end to end: reviewing documentation, building the narrative, and explaining it in detail to banking partners and third-party providers when they query incoming transactions
  Represent the company directly with banks, EMIs and PSPs — in writing and on live calls — for KYC requests, incoming-transaction queries, recalls and disputed payments, defending our position with evidence.
   
• Support onboarding of EMI and banking partners to our regulated exchange legs: walking their compliance teams through our customer flow and KYC/EDD framework from start to finish
  Handle contested cases end to end: SEPA/SWIFT recalls, fraud-related fund-return requests and payment disputes, including evidence packages and formal responses
   
• Contribute to transaction monitoring, escalations and continuous improvement of our compliance procedures
   

What we're looking for

• Experience in a regulated environment — if you operated under a VASP/MSB/CASP licence in the past it's strongly preferred; EMI, PI or banking backgrounds also welcome
   
• Demonstrable hands-on experience with SoF/SoW analysis and enhanced due diligence — you can explain a complex funds trail to a sceptical bank, not just complete a checklist
   
• Direct experience communicating with banks or payment partners on KYC queries, recalls or disputes — you've been the person on the call, not the person preparing notes for someone else
   
• Fluent, confident spoken and written English (C1+); additional languages a plus
   
• Understanding of crypto transaction flows and blockchain analytics tools is a strong advantage
   

How to apply
 

Alongside your CV, please answer briefly (3–7 sentences) on the qualification questions.

We're looking to fill this role quickly: every application receives a reply within 1 business day, and the full process — application questions, one interview, decision — is designed to take days, not weeks.