Product Designer (UX/UI) — Complex SaaS

About the role

We build ClassOwl (classowl.com), a modular school management platform (SIS/LMS/ERP) used by Swiss schools. Our users are teachers, school administrators, and parents - smart people who are not power users and have no patience for clunky software. Your job is to make a genuinely complex product feel simple: reduce workflows to their essentials, design multiple intuitive entry points into the same functionality, and make sure a first-time user succeeds without training or a manual. We are a team of around 15 people across Ukraine and Switzerland -small enough that your work is visible everywhere, stable enough for a long-term perspective. You will own design end-to-end, working directly with the founder and a senior product/engineering team.

What you will do

• Redesign and simplify complex workflows (grading, absences, scheduling, billing, communication) into clear, low-friction user journeys.
• Design for non-technical users first: progressive disclosure, sensible defaults, forgiving error handling, and multiple paths to the same task (search, dashboard shortcuts, contextual actions). Close collaboration with our Business analysts.
• Produce wireframes, high-fidelity UI, and interactive prototypes in Figma; maintain and extend our design system across web and mobile.
• Run lightweight user research and usability tests with real teachers and administrators; turn findings into concrete design decisions.

• Work hands-on with developers to ensure pixel-accurate, pragmatic implementation  and know when to compromise.

   

What we are looking for

• 3+ years of product design experience, with at least one complex B2B SaaS product (ERP, school management, HR, banking, logistics, or similar data-heavy systems) hard requirement.
• A portfolio that shows simplification: before/after of complicated flows, not just polished visuals.
• Good spoken and written English (B2+) - daily working language with the Swiss team. Ukrainian native/fluent.
• Strong Figma skills, experience with design systems, and solid understanding of responsive web and mobile patterns.
• Equally confident designing for mobile and web  treating each as its own native context rather than stretching one to fit the other.
• Comfortable both designing new features from scratch and reworking or extending already-shipped screens and flows without breaking existing patterns.
• Understanding of the software development lifecycle (SDLC) - how discovery, design, development, QA, and release fit together and comfort working within an agile/sprint-based process alongside engineers.
• Solid information architecture and interaction design skills for complex, data-heavy interfaces and you can structure large amounts of information without overwhelming the user.
• Able to build and maintain a scalable, component-based design system (tokens, variants, clear documentation) rather than one-off screens.
• Product mindset: you ask why a feature exists before designing how it looks, and you challenge unnecessary complexity.
• Understanding German is an instant bonus and salary bump — much of our product and customer communication is in German.

• Nice to have: EdTech experience, accessibility standards (WCAG), motion/interaction design.

   

What we offer

• High ownership: you are the design authority for a product used daily by thousands of students, teachers, and parents.
• Long-term perspective: a stable Swiss company with a multi-year product roadmap, and real opportunities for professional development as the product and team grow.
• Direct access to the founder and to customers - no agency churn, no design-by-committee.
• Competitive compensation, fully remote work within Ukraine, flexible hours.
• Cooperation via your own FOP (ФОП) is preferred — if you don’t have one yet, we will help you set it up.