General QA Review

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SMART business provides services for the development, implementation, and support of ERP and CRM systems, predictive analytics systems, and Microsoft cloud solutions for comprehensive business problem-solving.

The core idea of our company policy is to create conditions where every employee can realize their potential and gain valuable experience by participating in world-class projects.

We pay special attention to the training and development of our employees. Online and offline lectures are regularly held on both technical and general topics.

At SMART business, we encourage reliability, responsibility, positive thinking, and creativity. An integral part of our corporate culture is shared leisure activities: corporate parties, sports tournaments, and group trips across Ukraine and Europe.

If you or your friends are looking for new opportunities for development as a consultant, developer, or product specialist, we welcome you to our offices in Ukraine, Azerbaijan, Georgia, and Poland.

Job Description:

SMART business provides services for the development, implementation, and support of ERP and CRM systems, predictive analytics systems, and Microsoft cloud solutions for comprehensive business problem-solving.

The core idea of our company policy is to create conditions where every employee can realize their potential and gain valuable experience by participating in world-class projects.

We pay special attention to the training and development of our employees. Online and offline lectures are regularly held on both technical and general topics.

At SMART business, we encourage reliability, responsibility, positive thinking, and creativity. An integral part of our corporate culture is shared leisure activities: corporate parties, sports tournaments, and group trips across Ukraine and Europe.

If you or your friends are looking for new opportunities for development as a consultant, developer, or product specialist, we welcome you to our offices in Ukraine, Azerbaijan, Georgia, and Poland.

The Head of Training and Development is responsible for developing and implementing training and professional development strategies for employees in the organization. He or she manages a team of trainers and HR development specialists, contributing to the development and growth of employees' competencies in accordance with the business needs and the company's strategy.

Job Tasks:

Developing and implementing staff training and development strategies in line with business needs and the company's strategy. Planning and organizing training events, seminars, workshops and other training formats to develop key competencies of employees. Implementation and use of innovative learning methods and technologies to improve the efficiency of learning processes. Monitoring and evaluating the effectiveness of training and development programs and making appropriate adjustments. Managing a team of trainers and staff development specialists, ensuring their professional growth and development.

Areas of Responsibility:

Developing and implementing training and development strategies for staff. Organization and planning of training events and trainings. Use of innovative training methods and technologies. Monitoring and evaluation of the effectiveness of training and development programs. Management and development of a team of trainers and staff development specialists.

Education:

Candidates for the position of Head of Training and Development usually have a university degree in pedagogy, psychology, human resources management or a related field. Additional courses in learning and development management are an advantage.

Required Skill Levels:

• Use of technology - Adequate
• Team development - Adequate
• Adaptability - Adequate
• Building partnerships - Adequate
• Communication skills - Adequate
• Creativity and initiative - Adequate
• Effective customer service - Adequate
• Knowledge of legislation - Adequate
• Leadership qualities - Adequate
• Recruiting and selection - Adequate
• Responding to challenges - Adequate
• Results-oriented - Adequate
• Strategic planning - Adequate
• Strategic thinking - Adequate
• Technical skills - Adequate
• Understanding client needs - Adequate

About Smart SB

Reach outstanding results with latest industry-tailored ERP and CRM solutions.