Senior Billing Manager

appflame – Ukrainian product IT company that creates world-class products: Hily, Taimi, AdConnect, Mailkeeper, and more.

We are today:

• 7 years, 500+ employees, offices in Kyiv, London, Limassol, and a coworking in Warsaw.
• In 2025, appflame ranked 5th among the 50 best employers in Ukraine according to Forbes and won in the "Place for Growth" category.

Our apps Hily and Taimi are among the Top 5 dating apps in the U.S. with over 70 million users, while AdConnect and Mailkeeper specialize in developing and scaling our own B2B and B2C solutions.

Our mission:

• Flame up the world with Ukrainian products.

Our goals:

• Reach the top 5 list of product companies in the world.
• Become a unicorn.
• Turn Ukraine into a country where unicorns are born and thrive.

We are looking for daring, brave, and "crazy" people. Fans of creating real products and who dream about launching and developing cool startups. You have ambitions, we have comfortable conditions for their fulfillment.

Your Project: Hily

Hily is a dating app that allows users to be truly themselves and enjoy dating as they are. On Hily, users become part of a community where people find genuine connections and meaningful relationships.

The app ranks among the Top 5 dating apps in the U.S. by downloads, competing with market leaders such as Tinder and Bumble.

Hily today: 40M users, 1.5B likes sent, 50M+ matches annually.

You Will

• Build and optimize payment routing across PSPs / MIDs and test scenarios (fallback, cascading, smart routing) across main products.
• Raise approval rate across all geos and products, and scale billing to handle new volume.
• Find LTV growth points through billing: billing models, retry logic, pricing, etc.
• Analyze cohorts and the impact of billing on retention.
• Launch and manage MIDs and build the legal-entity structure for different products and geos.
• Work with descriptors, MCC, and risk profiles, and manage relationships with providers, acquirers, and banks.
• Connect billing to new products and funnels, and quickly spin up new MIDs to support scaling.
• Set up payments for different business models (subscription / one-off / hybrid).
• Control key metrics (approval rate, chargeback rate, refund rate, VAMP / fraud indicators) and build an alerting system.
• Reduce chargebacks and fraud without losing revenue.
• Run billing projects end-to-end and sync with marketing, product, and finance.
• Prioritize the work that delivers business results.

We'll Have a Match If You

• Have 3+ years in a similar role in a subscription business.
• Have hands-on experience with payment systems and payment orchestration platforms.
• Have a solid understanding of subscription economics and how to work with LTV.
• Have experience with MIDs, billing models, and antifraud.
• Have strong billing analytics skills: metrics, cohorts, and impact on LTV / retention.
• Have full-cycle chargeback and dispute management experience (alerts, reason codes, scheme programs).
• Are data-driven in decision-making and able to balance revenue growth against risk.
• Have high ownership and proactivity — you see opportunities and act, you don't wait for tasks.
• Have English at Upper-Intermediate or higher.

Will Be an Advantage

• Hands-on rule-setting in antifraud tools.
• Knowledge of card-scheme dispute programs (Visa VDMP/VFMP, Mastercard ECM).
• Comfort with BI tools (Tableau, Superset, Looker) and writing technical requirements for developers.
• Experience running A/B tests.
• Effective use of AI tools in day-to-day work.

Your Journey

Message from the recruiter  → TA  Interview  →  Tech Interview  →  Final interview  →  Job offer

Type of Cooperation

• Office in Kyiv, remote

Why appflame?

• Involvement in Ukrainian products that compete with the world's best players.
• The ability to implement your own ideas — not the feeling of a cog in the system.
• Meaningful and useful products, created not just for shareholders to earn money.
• A sense of yourself among your people who are charged with results.
• Work with the global market and a huge audience.
• Direct contact with Snapchat, Meta, Google, Apple, and access to their best practices.
• Well-established processes and no barriers to growth within the company.
• Transparent evaluation of work based on personal performance indicators.
• Powerful social package and fair compensation.

We are against all types of discrimination, bullying, and stereotypes. We provide equal employment opportunities regardless of race, skin color, religion, gender, sexual orientation, gender identity, age, marital status, health status or any other characteristics.