E-commerce Sales Associate

We are seeking a highly intelligent, ambitious, and competitive university graduate for an E-commerce Sales Associate position for a leading US e-commerce retailer of professional massage, spa, and medical equipment, serving massage therapists, medical spa professionals, estheticians, doctors, chiropractors, physical therapists, small business owners, hospitals, schools, colleges, and municipal governments. No prior sales experience is required. You will receive all sales, systems, and product training needed to succeed in the role.

However, we are specifically looking for candidates who have demonstrated high performance,

competitiveness, discipline, or leadership in demanding environments such as:

• competitive sports,
• debate,
• drama or theatre,
• student leadership,
• entrepreneurship,
• academic competitions,
• public speaking,
• consulting clubs,
• or sales competitions.

We are especially interested in candidates who:

• learn quickly,
• communicate confidently,
• think clearly under pressure,
• enjoy persuasion and problem solving,
• and thrive in performance-oriented environments.

This is an excellent opportunity for a high-potential graduate seeking professional sales training, exposure to US businesses and US business practices, rapid skill development, significant responsibility early in their career, and performance-based earning potential.

This is primarily an inbound sales role focused on helping warm, high-intent customers make

purchasing decisions. Unlike traditional sales roles, this position involves very little cold calling.

Most customers already arrive through the marketing channels actively seeking to purchase

products.

You will:

• speak with customers by phone and email,
• help customers choose appropriate products,
• prepare quotes,
• answer questions,
• overcome objections,
• and close sales efficiently and professionally.

You will also gain exposure to:

• ecommerce operations,
• customer psychology,
• logistics coordination,
• and business process management.

Key Responsibilities:

Sales & Customer Communication (70%)

• Managing inbound sales inquiries from customers in the US and Canada
• Conducting discovery conversations to understand customer needs
• Recommending appropriate products and solutions
• Drafting quotations and following up with customers
• Closing sales professionally and efficiently
• Building rapport and trust with customers

Operational & Customer Projects (15%)

• Assisting with customer service and operational coordination
• Helping resolve customer issues professionally and proactively
• Learning and applying internal business procedures

Miscellaneous Business Projects (15%)

• Assisting with marketing and administrative projects as needed
• Supporting improvements to internal processes and workflows

Required Qualifications:

• Bachelor’s degree (completed or graduating within 6 months)
• Excellent spoken and written English
• Strong interpersonal communication skills
• Reliable high-speed internet and work-from-home setup
• Ability to work US business hours

Preferred Backgrounds:

We especially encourage applications from graduates in:

• Commerce
• Economics
• Business Science
• Law
• Psychology
• Engineering
• Marketing
• Communications

What Will Help You Succeed:

Successful candidates will likely:

• communicate exceptionally well in spoken and written English,
• learn new information quickly,
• work efficiently and accurately on computers,
• demonstrate strong attention to detail,
• perform well independently without constant supervision,
• remain composed under pressure,
• and be highly coachable.

You should enjoy:

• competition,
• achievement,
• persuasion,
• problem solving,
• and continuous improvement.

Why This Role Is Different

This is not a traditional call-center position.

You will receive:

• direct exposure to a US ecommerce business,
• extensive practical business training,
• significant autonomy and responsibility,
• and the opportunity to develop valuable professional sales and operational skills early in your career.

Working Hours / Logistics

This role is fully remote / work from home.

You are responsible for having a reliable internet connection (minimum speed of 50MB/s down) and a business-quality computer (minimum 6 core, 16 gb of memory).

The business hours are Monday through Friday, 8:30 am to 5:30 pm US CST. Your work schedule will require you to work the entirety of those hours, with the exception of a 1-hour lunch break.

This role is especially well-suited for candidates who prefer remote work, enjoy evening schedules, and value working independently.

What We Offer:

• Compensation total: $700-$1,100 per month (base salary + commission). Compensation may increase over time based on performance and business impact.
• Remote and full-time job within the US timezone
• 15 days of paid time off (PTO) and 10 company holidays per year
• Collaborative and supportive team culture
• The company will provide all sales, systems, product, and process training

Selection Process:

• Intro video
• 30-minute interview with Talent Acquisition
• 15-minute cognitive assessment and 1-hour customer service assessment

If you are driven, quick to learn, and ready to grow into a high-performing sales role, we'd love to hear from you!