Senior Channel Account Manager

The Senior Channel Account Manager is responsible for building our partner onboarding and management processes, setting new and existing partners up for long-term success. Operating in a fast-paced, rapidly evolving environment, this role takes complete ownership of the post-sale relationship to drive account expansion and ensure consistent repeat business. You will act as a deeply analytical strategic advisor, diving into the details of our partners' business models and proactively designing and implementing sales campaigns to make Skylum their top-performing software vendor.

Requirements:

• Proven experience working in a fast-paced, changing environment with the ability to independently build operational processes from scratch.
• Strong critical thinking and analytical skills, with a track record of deep-diving into partner data to solve complex problems independently.
• High emotional resilience and a proactive mindset, with a history of taking ownership and showing initiative in ambiguous situations.
• Minimum of 5 years of experience in Account Management, Channel Sales, or Partner Success within the technology sector.
• Proven track record of growing revenue within an existing portfolio of accounts.
• Proficiency in maintaining CRM data and generating accurate revenue forecasts.
• Willingness to travel.
• Excellent command of English.

Highly Preferred Qualifications:

• Experience building out a new account management or channel function within a growing company.
• Experience in channel sales or partner management.
• Experience in eCommerce environments (eCommerce, retail, distribution), with an understanding of online sales drivers, digital promotions, or marketplace dynamics.
• Experience working in product-based companies.

Skills and Competencies:

• You are highly proactive, independently initiating growth strategies and solving problems rather than waiting for direction or requests.
• You possess deep analytical curiosity, looking beyond surface-level data to understand the "why" and all aspects of a partner's business model.
• You are comfortable with a fast pace, constant changes, and ambiguity, remaining calm, confident, and effective in high-pressure situations.
• You have a process-builder mindset, capable of creating and organizing documentation where none exists.
• You build and maintain trust quickly to foster long-term professional relationships.
• You possess strong commercial math skills, allowing you to independently calculate margins, discounts, and tiered pricing structures with minimal guidance.
• You identify creative solutions to overcome obstacles and find win-win outcomes.
• You act as a consultant, providing expert advice to help partners optimize their sales strategies.
• You communicate effectively across different cultures and business environments.

Responsibilities:

• Establish, build, and document the workflows for the new channel account management function.
• Analyze partner sales channels deeply to understand their specific business models and suggest strategic improvements to increase the visibility and sales volume of Skylum products.
• Take full ownership of revenue goals and expansion strategies for the assigned partner portfolio, driving growth proactively.
• Proactively design and implement tailored marketing campaigns and sales incentives for your partners.
• Lead the onboarding process for new partners to ensure they are fully equipped to effectively sell Skylum products.
• Drive the transition from a first-time buyer to a consistent, active partner through dedicated support and engagement.
• Act as the internal advocate for partners to resolve friction points in pricing, assets, or technical support.
• Provide training and enablement to partners regarding Skylum’s products and technologies.

• Deliver highly accurate, detailed reports on partner health, repeat purchase rates, and revenue forecasts.
   

  What we offer

• For personal growth:
• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English, German and Polish classes to strengthen your capabilities and widen your knowledge.
• For comfort:
• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
• The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.
• For health:
• Medical insurance;
• Twenty-one days of paid sick leave per year;
• For leisure:
• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities.
• 
  What to expect when you apply
• An interview with our Talent Acquisition Manager
• Test task to show your skills
• Professional/technical interview
• Management interview
• And finally, your job offer!