Sales Manager В2В (Romania)

Smartnova Limited is a technology company specializing in the development, implementation, and complex automation of contact centers. As an authorised partner of Gartner-listed vendors, we combine the advanced technologies of global market leaders with our own software products, delivering cutting-edge solutions in AI, speech analytics, omnichannel communications, and workforce management.

Our product portfolio includes omnichannel customer communication platforms, contact center automation solutions, and AI-powered tools for customer support and sales. The solutions cover the full spectrum of modern customer experience: from chatbots and speech analytics to workforce management and voice biometrics. Available as SaaS or on-premises deployment.

We are hiring our first Sales Manager in Romania to build and own the full sales for our portfolio of contact center and omnichannel communication solutions. You’ll prospect, run demos, negotiate, and close deals across Romania and Moldova. This is a ground-floor opportunity: you’ll shape how we enter the market, influence positioning, and grow the territory.  

What you’ll do:

• Prospecting & Pipeline Building 

Research and identify potential clients and partners based on ICP. Run outbound campaigns via LinkedIn, email, and other channels. Re-engage dormant leads.

• Sales Cycle Ownership

Qualify leads, uncover business needs, conduct discovery calls and  product demos. Negotiate, handle objections, and close deals. Prepare commercial proposals and contracts.

• Account Management & Growth

Manage the full client lifecycle in the CRM. Build long-term relationships with clients and partners. Drive cross-sell, upsell, and contract renewals in collaboration with the Presale team during onboarding.

• Cross-Functional Collaboration 

Work  with Marketing to align product positioning and messaging for the Romanian and Moldovan markets. Provide market feedback to Product and Leadership.

Skills required:

• 2+ years of experience in B2B sales or partnership development in the IT/SaaS products,  ideally full-cycle (not only lead generation)
• Strong understanding of sales funnel, deal cycle, and pipeline management
• Ability to build long term relationships with decision-makers (CTO, Head of CX, COO, IT Director, etc)
• Skilled at explaining complex technical concepts in simple, business-relevant language
• Experience with outbound prospecting via LinkedIn, email, and other B2B channels
• Proficiency with CRM tools (ideally Snov.io, Apollo, or others) 
• Experience conducting discovery/intro calls,demo sessions, and negotiations 
• Romanian language - С1 (oral and written)
• English language - B2 (oral and written)
• Based in Romania (remote work within the country)
• Self-organized, proactive, and results-driven.

Will be an advantage:

• Existing network of contacts in relevant Romanian/Moldovan  segments (contact centers, BPO, e-commerce,  SaaS, customer support)
• Experience selling contact center,  omnichannel, or CRM solutions
• Understanding of contact center operations and omnichannel communication workflows
• Basic understanding of product development cycles
• Experience working with international or distributed teams

What we offer:

• Competitive base salary + performance-based commission 
• Full remote work (Romania-based)
• 24 calendar days of paid vacation
• Paid sick leave
• 5 paid personal day off
• Flexible work schedule 
• Ground-floor role with significant growth potential as the territory scales
• Autonomy and creative freedom in a flat, no- bureaucracy team
•  Professional development support
• Team events and team-buildings activities