Sales Manager (UpWork)

Halo Lab is one of the top design teams in Ukraine (Top-1 on Dribbble). We combine world-class design with powerful full-cycle development - building products for startups and businesses across the US, UK, Canada, and Europe.

We're growing — and we need someone who knows how to sell.

We're looking for an SDR who understands that speed and quality of first contact is everything. Not someone just getting started with a CRM - someone who already knows how to qualify fast, communicate confidently in English, and pass the right lead at the right moment.

What you'll be doing:

•   Process inbound inquiries via email and CRM - quickly and with context
•   Manage and optimize Upwork profiles: submitting proposals, maintaining ratings, handling client communication on the platform
•   Work with Gigradar: monitor relevant projects, analyze the market, identify opportunities
•   Qualify leads and hand off warm contacts to senior sales managers with full context
•   Offer relevant upsells during initial client interactions
•   Keep CRM records accurate and report on completed tasks
•   Coordinate with marketing and support teams to move deals forward

What matters to us:

•  2+ years of experience in sales, client service, or a similar role
•  Hands-on experience with Gigradar - required
•  Confident Upwork skills: profile management, proposal writing, platform communication
•  English at B2+ level - you'll be writing and speaking with clients directly
•  Strong organization: you can manage a high volume of leads without losing track
•  You know the difference between a qualified lead and noise - and act accordingly

Nice to have:

•  Background in digital / IT / agency environments
•  Understanding of sales funnel metrics (conversion rate, response time, etc.)
•  Experience with other freelance platforms

What you get:

•  A real inbound pipeline from day one - no cold outreach from scratch
•  Mentorship from the sales team and clear processes to follow
•  A path to full-cycle sales if you want to grow - this role has done it before
•  Fully remote, work from anywhere
•  Flexible schedule
•  18 paid vacation days + public holidays

How to apply:

Send your CV, salary expectations, and Telegram handle.

One more thing - answer in 2–3 sentences: a lead fills out our contact form but goes silent after your first email. What do you do next?