Head of Sales (Warsaw, Poland)

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

We are looking for a Head of Sales who will be responsible for sales development, achieving commercial targets, and building an effective sales strategy.

Your main responsibilities

Achieving sales targets and business growth

• Achieving and exceeding sales, revenue, and profitability targets in Poland
• Ensuring stable growth of shipment volumes and market share

Strategic planning and execution

• Developing and implementing a commercial strategy adapted to the Polish market
• Launching new services, entering new customer segments, and scaling key accounts

Market and competitor analysis

• Continuous analysis of the Polish logistics, courier, and e-commerce market
• Monitoring competitors, pricing, and market trends to identify growth opportunities

Leadership and team management

• Building, leading, and developing the Sales team in Poland (Sales Managers, Account Managers)
• Hiring, onboarding, coaching, and motivating the team
• Creating a high-performance, result-oriented sales culture

Sales process optimization

• Designing and improving end-to-end sales processes: lead generation, conversion, onboarding, cross-sell, up-sell, retention, and churn prevention
• Implementing best sales practices and CRM-driven processes

Customer acquisition and account development

• Acquiring new B2B clients (e-commerce, SMEs, enterprise)
• Developing relationships with existing clients through strategic account management

Cross-functional collaboration

• Close cooperation with Marketing, Product, Operations, Finance, and HR teams
• Alignment with Nova Post Europe HQ and Nova Poshta Ukraine to ensure unified commercial standards and synergy

Pricing and unit economics

• Participation in pricing strategy development for the Polish market
• Managing unit economics, profitability, and commercial efficiency

Forecasting and reporting

• Preparing sales forecasts, budgets, and regular reports for top management
• Monitoring KPIs (revenue, margin, conversion, pipeline, churn, etc.) and adjusting strategy based on data

Work with key clients

• Personal involvement in negotiations with key and strategic clients (Category A)
• Building long-term partnerships with major customers and business partners

Compliance and standards

• Ensuring compliance with Nova Post commercial standards, policies, and quality requirements in Poland

Company representation

• Representing Nova Post Poland at industry events, conferences, and business meetings in Poland as a brand ambassador

Key Requirements:

• At least 5 years of experience in managing B2B sales with a proven track record of achieving and exceeding targets

• Experience in building and managing sales teams, including development, motivation, and scaling

• Strong negotiation skills at the C-level and ability to sell value rather than compete solely on price

• Strategic thinking with the ability to develop and execute effective commercial strategies

• Analytical mindset and experience in data-driven sales management, including planning, forecasting, and KPI control

• Deep understanding of the market, customers, and competitive landscape

• Results-oriented mindset with accountability for commercial performance and achieving ambitious targets

• Ability to work in a fast-paced environment, manage change, and make quick decisions

• Strong communication and leadership skills with the ability to inspire teams to achieve results

• • Proficiency in the Polish language at B2 level or higher and English at B2+

We offer

• A standard Monday–Friday working schedule (9:00–17:00), ensuring a healthy work–life balance
• Official employment based on an employment contract (Umowa o pracę) with a stable fixed salary and a transparent performance-based bonus system
• Access to the Multisport card, supporting an active and healthy lifestyle
• Private health insurance, providing access to quality medical care
• Free parking available for employees working from the office
• A comfortable office environment with complimentary coffee and tea for daily convenience

Everything starts with the first step. Send us your CV and join Nova Post in building the future of logistics in Europe.