Administrator Business Central

Smarter is a management company responsible for defining the overall strategy of investment activities and ensuring optimal management and development strategies for each business unit within the group. The main areas of activity and focus of our company include the international fintech community SFORS (https://sfors.com), the brokerage company Statok (https://statok.global), and the product company Pine Software (https://pinesoftware.com.cy)

We’re looking for a motivated Administrator Business Central to join our team, support users, and grow their expertise in Microsoft Dynamics 365 Business Central. This role is perfect for someone eager to learn, take on new challenges, and deepen their skills in ERP administration.

Responsibilities

• Business Central user support: incident analysis, identifying root causes, handling non-standard requests, and training users on key system scenarios.
• Account and access management: creating and optimizing permission sets, security groups, and configuring access policies according to business needs.
• Environment administration (sandbox, test, production): controlling access compliance, coordinating environment updates, and creating new environments when needed (for testing or demonstrations).
• System configuration: maintaining and updating directories, system parameters, journals, job queue settings, batch processes, document numbering, etc.
• Release management participation: planning updates, coordinating with developers and testers, pre-testing in sandbox, and creating checklists for post-upgrade validation.
• System stability and performance monitoring: regular log analysis, identifying bottlenecks, and participating in performance improvement initiatives.
• Integration setup (OData, API, Entra ID): connecting external services, creating integration templates, controlling API security, managing OAuth2 apps and permission scopes.
• Technical documentation and procedures: maintaining internal documentation, checklists, and instructions, and recording all system configuration changes.
• Testing and acceptance of changes: organizing functional testing, validating critical scenarios, and participating in User Acceptance Testing with users.
• Coordination with internal teams: cooperation with developers, analysts, accountants, and IT teams; participating in weekly sync meetings; initiating technical improvements and automation.
• Incident and request management: working with Jira / Service Desk, classifying tickets, prioritizing tasks, controlling deadlines, reporting, and giving status updates.

Job requirements

• 1+ hands-on experience with Microsoft Dynamics 365 Business Central 

or comparable ERP solutions.

• Practical expertise in user and access administration, including permission sets, security roles, Entra ID, and MFA.
• Proven experience managing diverse system environments, spanning production, sandbox, and test stages.
• Demonstrated ability to handle user support requests independently and resolve system incidents effectively.
• Proficiency in system diagnostics, including log analysis, Job Queue management, and root cause error analysis.
• Foundational understanding of system integrations through API and OData protocols.
• Experience operating within professional ticketing frameworks, specifically Jira or Service Desk.
• Strong capacity to maintain technical documentation for system changes, configurations, and identified issues.
• Analytical mindset with the ability to identify root causes and propose technical improvements.
• English at least Pre-Intermediate, Ukrainian - fluent.

Company offers

• Care from Day One – medical insurance immediately upon starting work, including dental care, massage and professional psychological support because your well-being matters
• Work-Life Balance – 21 days of paid vacation + 30 days of sick leave, so you can recover without unnecessary stress
• Investment in your energy – partial reimbursement for any sports  activities that empowers you.
• Growth – partial coverage for English or Ukrainian language courses + a fixed budget for professional development. Choose what suits you best!
• Knowledge Library – books in the office and access to the Kuka online library to learn, grow, and find inspiration.
• Office of the Future – work at Unit City, where everything is designed for productivity, even during power outages. 

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Join the Smarter team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with us—apply today and take the first step towards your bright future!

 

Smarter is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note that only shortlisted candidates will be contacted. Thank you for considering Smarter as your next career move!!