Delivery Manager / Project Manager (IT, Multi-Project Environment)

We are looking for a Delivery Manager / Project Manager to lead multiple client projects across our key directions: Gepard (eCommerce PIM SaaS), B-hive (AI-driven solutions), and custom developments. This role is for a result-oriented professional who excels in structured management, stakeholder communication, and end-to-end delivery.

Requirements

• Experience: 3+ years as a PM/DM in IT (must-have).
• Multi-project Management: Proven track record of managing multiple streams/clients simultaneously.
• B2B Skills: Strong experience in B2B communication and stakeholder management.
• Tools: Expert knowledge of Jira & Confluence (backlog management, task prioritization).
• Languages: Excellent English (written and spoken).
• Mindset: Proactive ownership, strong organizational skills, and a focus on outcomes rather than just processes.
• Technical Basics: Ability to effectively communicate with developers and understand technical requirements.

Key Responsibilities

• End-to-End Delivery: Lead 2–5+ projects simultaneously from discovery to release and support. Ensure delivery on time, within scope, and aligned with business goals.
• Stakeholder Management: Act as the primary point of contact for B2B clients. Manage expectations, conduct demos, and maintain high client satisfaction.
• Planning & Requirements: Gather requirements, define roadmaps, and manage backlogs. Balance business needs with technical constraints.
• Team Coordination: Run Agile ceremonies (stand-ups, planning, retros) for cross-functional teams (BE, FE, QA, AI, BA).
• Gepard & Support Excellence: Manage eCommerce data integrations and handle support requests within SLA. Perform basic QA validation before releases.
• Reporting & Control: Track delivery metrics (actual vs. estimated effort), prepare financial/operational reports, and manage risks/escalations.
• Process Ownership: Maintain high hygiene in Jira/Confluence and continuously improve delivery workflows

Nice to Have

• Experience with eCommerce / SaaS products (PIM knowledge is a huge plus).
• Experience with AI / data-driven solutions.
• Background in handling support processes and SLA management.

What we offer

• Impact & Growth: High level of ownership in managing AI and SaaS products for international clients (EU/UK markets).
• Professional Development: Access to a dedicated education budget, Bintime Academy (internal university), and well-defined PDP/PIP policies for your career path.
• Stability & Infrastructure: Reliable workspace equipped with Starlink and generators to ensure uninterrupted work.
• Health & Well-being: Comprehensive medical insurance (Ukraine) and mental health support via Pleso.
• Balance: Generous vacation/sick leave policies and regular corporate team-building events.
• Team Support: Dedicated budgets for team initiatives, collaboration, and professional training.