Account Manager $$$

UnderDefense is a cybersecurity platform helping companies prevent breaches and automate security operations.

We’re looking for someone who doesn’t just “support clients” — but owns relationships, drives retention, and grows accounts.

     What you’ll do:

• Manage clients after deal closure (onboarding → growth → retention)
• Build strong relationships and understand client business goals
• Identify and drive upsell / cross-sell opportunities
• Proactively manage churn risks
• Run регуляр meetings, QBRs, and account reviews
• Work closely with sales, marketing, and delivery teams

     What we expect:

• Experience in Customer Success / Account Management (B2B, IT/SaaS)
• Strong understanding of customer lifecycle, retention, and expansion
• Ability to own accounts and drive outcomes (not just support)
• Confident communication in English

➕ Nice to have:

• Cybersecurity / MSP / SaaS background
• Experience working with mid-market or enterprise clients

💥 What you get:

• Strong product and sales team
• Base salary + bonuses for upsell & retention
• Remote + flexible schedule
• Work with US & EU clients
• Real impact on clients and product