System Administrator $$$

We are growing in headcount and number of workstations, and our hardware and service ecosystem is becoming more complex. We need a System Administrator who can take responsibility for first- and second-line support, workstations, office infrastructure, and asset management, as well as support basic technical integrations and automation tasks when needed. We’re looking for someone with confident, hands-on experience in most core areas, prioritizing depth of expertise over broad but shallow knowledge. 

Workstations: macOS; Windows 10/11; basic Linux at admin level 

Office network: managed switches, WiFi controller or cloud solution, VLAN, 802.1X, VPN 

Services: Google Workspace, Slack, Atlassian Jira / Confluence; basic email and group administration 

Tools: Jira Service Management or similar service desk, remote access tools, console diagnostic utilities 

Location: Warsaw 

Job Type: Full-time, office 

Seniority: Middle

What you’ll do

- 1st and 2nd line support: handling tickets, resolving 70–80% of incidents without escalation, interacting with on-site users 

- Workstations: installation, configuration, and maintenance of workstations (macOS, Windows, Linux), VPN clients, disk encryption, standard profiles 

- Networks and office infrastructure: WiFi, switches, ports, VLAN, DHCP, DNS, basic routing, diagnostics of common issues; printers, meeting rooms, peripherals 

- Services: Google Workspace or Microsoft 365, user accounts, groups, email, calendars, basic policies and access rights - Asset management: tracking laptops, monitors, peripherals, network equipment, licenses and related accounts; inventory, documentation, storage movement 

- Onboarding and offboarding: preparing workstations, issuing and returning equipment, creating and closing accounts, granting basic access 

- Documentation: checklists, short user guides, descriptions of standard procedures, suggestions for improvements 

+ Integration & additional responsibilities: 

- Support basic integrations (e.g. postbacks, conversion tracking, API-based connections) 

- Configure and maintain proxy setups, test and switch providers when needed 

- Validate that integrations and data flows are working correctly 

- Assist teams with technical setup for testing environments (including devices) 

- Communicate with external providers and services when required 

- Contribute to small automation and process improvement tasks

What we’re looking for

- 3–5 years of experience as a System Administrator or Support Engineer 

- Strong administration skills in Windows and macOS 

- Understanding of networks: VLAN, DHCP, DNS, VPN, basic routing; ability to use ping, traceroute, nslookup, ipconfig/ifconfig, read logs 

- Experience supporting office infrastructure: WiFi, switches, printers, meeting rooms, basic monitoring 

- Experience working with a ticketing system, ability to follow priorities and SLAs and keep tasks organized 

- Accurate asset and license tracking, attention to detail, disciplined documentation 

- Willingness to work full-time in the office, communicate effectively with users, and perform physical hardware tasks

Extra points if you have

- Experience automating routine tasks with Bash or PowerShell: bulk operations, log collection, software deployment 

- Experience with MDM or RMM systems for fleet management 

- Experience with migrations: email, WiFi, domains, transition to Google Workspace or Microsoft 365 

- Experience with integrations, tracking setups, or proxy/network-related tools 

- Basic understanding of information security principles and an interest in developing toward infrastructure or security roles

What we offer

- A fast-growing environment with minimal bureaucracy 

- Support for professional development 

- 15 paid vacation days 

- 15 paid sick days 

- 5 paid days off 

- Benefit bar