Technical support specialist

We are looking for a Technical support specialist to join our growing team in Ukraine.
DARLY SOLUTIONS is an international IT company specializing in delivering innovative solutions across FinTech, MedTech, SaaS, etc.
 

Requirements

- 2+ years of experience in a technical support or similar role
- Experience working with databases and data systems
- Understanding of data collection processes or automation tools
- Familiarity with monitoring and logging practices
- Strong problem-solving skills and attention to detail
 

Responsibilities

- Maintain and support internal data collection system
- Set up new environments and connect data sources for different clients
- Identify and resolve issues related to data processing and integrations
- Improve system performance and ensure stable operation of data pipelines
- Monitor system health and data flows
- Assist with deployments and ensure smooth releases without service interruptions
 

Work conditions

- Flexible work format - remote, 8-hour working day without time trackers;
- Competitive salary;
- Tight-knit and friendly team;
- Personalized career growth;
- Up to 50% coverage of the cost of professional courses;
- Vacation time, sick-leaves, national holidays ;
- Competitive bonuses for a personal recommendation of new employees;
- Professional development tools (mentorship program, tech talks and workshops);
- English classes with a teacher;
- Corporate events and team buildings.
If you have what we are looking for and would love to join our Darly team, we want to hear from you!