Technical Account Manager (Estonia)

About us

We are looking for a Technical Account Manager who combines client-facing skills with a solid technical understanding to ensure successful product adoption and usage of solutions at Farsight Vision.

This role sits at the intersection of client success and technical consulting, where your goal is not only to manage relationships but also to help clients fully leverage the product.

Responsibilities

• Act as the main point of contact for clients with a focus on technical aspects of the product
• Understand client use cases and translate them into clear technical requirements
• Support clients during integration, onboarding, and ongoing product usage
• Collaborate closely with engineering, product, and support teams
• Assist with troubleshooting, issue resolution, and escalations
• Monitor product usage and proactively suggest improvements
• Conduct demos, onboarding sessions, and provide technical guidance
• Ensure transparency on account status, risks, and priorities

Requirements

• 3+ years in Technical Account Management / Customer Success / Technical Support in tech companies
• Strong understanding of technical products (APIs, integrations, systems, infrastructure)
• Ability to translate business needs into structured technical tasks
• Experience working with cross-functional teams (engineering, product)
• Strong communication and stakeholder management skills
• Proactive, problem-solving mindset
• Upper-intermediate+ English
   

Nice to have:

• Experience in defense / robotics / AI / hardware domains
• Familiarity with real-time systems or data processing
• Willingness to travel and participate in client demos
   

Why us

• Real impact — products used in critical, real-world environments
• Strong engineering culture 
• Startup dynamics — fast decisions, low bureaucracy
• Flexible setup — remote work, flexible schedule, paid vacation & sick leave