Payment Product Lead

TrueLabel Verified Employer

🎯 Role Overview

We are looking for a Lead Payment Product Manager to join our Payment Team.

In this role, you will take end-to-end ownership of the payment product domain, driving strategy, performance, and continuous improvement of our payment experience. You will lead the development of seamless, secure, and high-converting payment flows, working at the intersection of product, technology, and business.

You will play a ключову роль in shaping the payment product vision, aligning stakeholders, and mentoring product practices within the team.
 

⚙️ Your Tasks:

  • Own and drive the payment product strategy and roadmap, aligned with business goals and growth targets;
  • Lead the development of the cashier product, focusing on usability, conversion, scalability, and stability;
  • Define, prioritize, and oversee product requirements for payment features based on data, user behavior, and business needs;
  • Work closely with design and development teams to shape best-in-class UX flows (deposit, withdrawal, confirmations, error handling);
  • Analyze and own key payment metrics (conversion, approval rate, drop-offs, success rate, funnel performance) and proactively identify growth opportunities;
  • Initiate and lead UX research and experimentation (hypothesis validation, A/B testing, user feedback loops);
  • Translate complex business and user needs into clear product vision, specifications, and scalable solutions;
  • Take ownership of product quality, participating in testing and release validation from a product perspective;
  • Collaborate with cross-functional stakeholders (payments, finance, tech, business) to align priorities and ensure execution;
  • Oversee and guide payment integrations at a product level, ensuring quality, consistency, and business impact;
  • Act as a thought leader in payments, identifying risks, opportunities, and improvements proactively;
  • Mentor or support other product managers / team members.
     

👤Our criteria:

  • 3–5+ years of experience as a Product Manager, preferably in payments, fintech, or iGaming;
  • Proven experience owning complex payment or fintech products end-to-end;
  • Strong understanding of payment ecosystems, funnels, UX flows, and conversion optimization;
  • Hands-on experience with product analytics and data-driven decision making;
  • Experience defining product strategy and roadmap;
  • Ability to create clear, structured product documentation and requirements;
  • Experience working with cross-functional teams (design, tech, payments, business);
  • Strong stakeholder management and ownership mindset;
  • English level Upper-Intermediate or higher.
     

🧠 Your strengths:

  • Combine strategic thinking with hands-on execution;
  • Ability to simplify complex payment systems into intuitive and scalable user experiences;
  • Proactively identify risks and opportunities before they impact business performance;
  • Bring ownership, structure, and clarity into product processes;
  • Focus on impact, metrics, and long-term value creation.

💼 Our Offer:

  • Flexible work setup - work remotely or from the office, we focus on results, not location;
  • Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
  • Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
  • Relocation support for team members who want to move;
  • Regular performance-based bonuses that reward individual and team impact;
  • Learning support - we cover 50% of professional courses and development programs;
  • Language & wellbeing support - we cover 50% of English classes and psychological consultations;
  • Career growth opportunities - we prioritize internal promotions and development;
  • Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
  • Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Required languages

English B2 - Upper Intermediate
Ukrainian Native
Published 18 March
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3 applications
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