Lead Account Manager (E-commerce / Ad Accounts)

We are looking for an Account Manager to join an international e-commerce company based in China.
 

The company works with 40,000+ e-commerce stores worldwide and is now launching a new B2B service — agency advertising accounts (Meta / Google / TikTok).
 

This role is focused on client communication and operational coordination, not media buying.

Responsibilities

• Work with e-commerce clients using agency ad accounts
• Explain how the service works and support clients during onboarding
• Coordinate account setup with partner agencies
• Manage ongoing client communication and requests
• Control ad account top-ups (payments) and coordinate with finance

• Ensure smooth day-to-day operations

   

Requirements

• 1+ year of experience as Account Manager / Sales / Customer Success
• Experience in e-commerce / digital / advertising
• Understanding of how online ads or ad accounts work (Meta / Google / TikTok)
• Strong communication skills
• English — B2+

• Ability to work in a fast-paced, international environment

   

Nice to have

• Experience with dropshipping

• Experience with agency ad accounts / performance marketing

   

Working conditions

• Fully remote
• Timezone: partial overlap with China (flexible)

• Communication: WhatsApp / WeCom

   

Why join

• Work with global e-commerce clients
• Fast-growing new product (ad accounts)
• Opportunity to grow into a Lead / Head role
• Performance-based income growth