Key Account Manager Open

Description
We are seeking an experienced Key Account Manager with a solid background in fintech. In this role, you will manage and nurture relationships with key clients, ensuring their needs are met while driving revenue growth.

Requirements
Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
Previous experience working for a FinTech company, supporting B2B customers
Experience in onboarding clients for the "direct acquiring" product
Proactive approach
Good communication and self-management skills, result-oriented
Upper-Intermediate/ Advanced level of English proficiency, Fluency in Ukrainian/ Russian

Responsibilities
Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration (client portfolio - up to 100 clients (active/passive))
Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
Foster and maintain strong client relationships built on trust, transparency, and mutual respect
Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
Keep the AM reporting up to date

Nice to have
Compliance certifications, Legal background