Support manager (English) to $1000

🎧 Support Manager (Gambling)
 

We are a fast-growing product gambling company looking for a Support Manager who will become the voice and support point for our users.

If you learn quickly, stay calm under pressure, and know how to communicate in a way that turns even a “heated” client into a loyal one — keep reading 😉
 

 Responsibilities:

• Communicating with customers via chat and email
• Assisting with account, payment, and bonus-related inquiries
• Escalating technical cases to relevant teams
• Logging and documenting requests in the system
• Maintaining a high level of customer service
   

 We are looking for someone who:

• Is stress-resistant and stays calm during peak hours
• Learns fast and adapts easily
• Has strong communication skills
• Has English proficiency (B1+)
• Is ready to work in shifts

 Will be a plus:

• Previous experience in support or customer service
• Experience in the gambling industry (not mandatory)

What we offer:

• Full training from scratch (we’ll teach you everything 😉)
• Fixed schedule (morning, day, and night shifts)
  00:00–08:00 / 08:00–16:00 / 16:00–00:00
• Base salary — $600 + performance bonus (total compensation up to $1,000)
• Competitive and transparent bonus system
• Career growth opportunities within the company
• A team without bureaucracy or micromanagement
• Work in a stable product-focused business
   

If you’re ready to start your journey in the gambling industry or already have relevant experience — send us your CV ✉️