Payment Manager (Acquiring)

PayDo is a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada and MFSA in Malta, operates in 150 countries and over 25 industries. The company was founded in 2017 with 2 offices in London and Malta. We work with B2B/B2C models. Our platform provides innovative payment solutions, including multicurrency IBAN accounts, merchant services, mass payments, and virtual and plastic cards across the UK, EU, Canada, and globally.  

 

🧩 What you'll Be Doing:

• Analytics & Reporting
• Payment Process Monitoring
• Payment Method Expansion & Optimization
• Payment Integrations & Launch Coordination
• Cross-Functional Collaboration
• Payment Methods & Market Awareness

🧠 What we’re looking for:

• Experience: Minimum 2 years of experience in acquiring. Experience with banking is a plus.
• Payment Knowledge: Understanding of how different payment methods work — card acquiring, APM, and bank transfers.
• Payment Processes: Knowledge of key payment stages — authorization, authentication, settlement, capture, refund, chargeback — and ability to analyze related metrics (conversion rate, acceptance rate, decline rate).
• Analytical Skills: Strong analytical thinking and attention to detail. Confident use of Google Sheets (mandatory) for large data sets, formulas, and pivot tables.
• Problem-Solving: Ability to identify root causes of payment issues, coordinate resolution with internal teams and providers, and prevent similar incidents in the future.
• English: Advanced written English (for provider correspondence and documentation); spoken English for calls is a strong plus.
• Collaboration: Comfortable working with cross-functional teams (IT, Finance, Support, Product). Ability to clearly communicate technical or analytical findings to non-technical colleagues. Experience working and communicating with different types of financial institutions (banks, fintechs, PSPs)
• Industry Awareness: Understanding of key payment types and how they operate — cards, wallets, bank transfers, mobile payments, and other APMs. 
  Basic understanding of major payment standards and regulations (3DS 2.x, PSD2, SCA, Open Banking) is a plus.
• Documentation: Experience maintaining documentation in Confluence.
• BI Tools: Experience or familiarity with Tableau, Power BI, or similar tools for building dashboards and visual analytics is a strong plus.

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer: 

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth –  get your goals and career plan.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation.
• Paid Sick Leave – available to cover medical needs and emergencies.
• Public Holidays – rest days tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!