Retention / CRM Manager (Mobile App, Push, Email)

We are looking for a Retention / CRM Manager to own the full user lifecycle for a subscription-based mobile application (iOS & Android).

This is a core growth role, not a support function.

Retention directly defines LTV, churn, and subscription revenue, and this role has a real impact on business metrics.

You will design, build, and optimize lifecycle retention funnels across:

• Push notifications
• Email
• In-app messaging (optional)
• Other CRM channels as the product scales

Your primary focus will be:

• converting free users into subscribers
• reducing early and long-term churn
• recovering failed payments
• increasing subscription lifetime value