Head of Product Management

ScrumLaunch is a software development company supporting fast-growing US startups across various industries. We are looking for a Head of Product Management to build, standardize, and scale Product Management practices across the company.

This is a leadership and systems-focused role. The Head of Product Management is responsible for the quality, consistency, and effectiveness of Product Management across all projects and clients. The goal is to ensure strong problem definition, clear prioritization, and business-aligned delivery, while reducing chaos, escalations, and dependency on founders.

This is not a hands-on project management role.

Team context:
- PM team of ~10 Product Managers;
- PMs work across multiple client projects;
- Outsourcing/agency environment with distributed teams.

Requirements:

- 7+ years in Product Management (agency or complex B2B preferred);
- 2+ years managing PMs;
- Strong systems thinker (process > heroics);
- Comfortable with ambiguity and decision ownership;
- Excellent communication and stakeholder management.

Responsibilities:

1. Product & PM Ownership
- Define and enforce PM standards (PRDs, roadmaps, success metrics, discovery process);
- Ensure PMs clearly articulate:
• What problem are we solving;
• Why it matters;
• What success looks like;
- Own PM best practices across all projects and clients;

2. PM Team Leadership
- Hire, onboard, coach, and performance-manage Product Managers;
- Set expectations for PM ownership and accountability;
- Identify skill gaps and create PM training plans;
- Actively mentor senior PMs into stronger product owners.

3. Planning & Prioritization
- Own prioritization frameworks (what gets built now vs later);
- Ensure scope is realistic and aligned with business goals;
- Prevent “everything is urgent” culture;
- Facilitate trade-off discussions with stakeholders.

4. Cross-Functional Alignment
- Act as the single point of accountability for PM ↔ Engineering ↔ QA ↔ Business alignment;
- Ensure PMs:
• Work closely with QA on acceptance criteria;
• Provide engineers with clear, testable requirements;
- Reduce escalations reaching founders.

5. Client & Stakeholder Confidence
- Ensure PM outputs are client-presentable and defensible;
- Step in on high-risk or escalated projects;
- Help position PM work as valuable (not overhead).

6. Metrics & Continuous Improvement
- Define PM performance metrics (qualitative + quantitative);
- Track:
• Requirement quality;
• Rework caused by unclear specs;
• Client satisfaction related to PM;
- Continuously improve PM processes.

Will be a plus:

- Experience scaling PM practices in a growing organization;
- Background working with US startups;
- Experience building PM frameworks and training programs;
- Strong understanding of Engineering and QA workflows.

Benefits:

- Opportunities to work on diverse and challenging projects;
- A supportive and collaborative team environment;
- 12 vacation days per year;
- 5 sick days per year;
- English classes;
- Access to therapist and psychologist support for mental well-being.